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Cybercafes - A Dying Trend?

A not-so-anonymous Anonymous Coward asks: "I've been considering opening up a CyberCafe for a while now, and I've been searching the web for cyber cafe websites. I've found several cybercafe databases, but was disappointed to find that a majority of the sites I found were either taken over by register-this-domain pages or hadn't been updated for a couple of years. Another Cyber/Gaming Cafe I found online announced today that they were closing. So are Cyber/Internet/Gaming cafes just another bubble the net will burst, or are they actually worth investing in? Any cafe owners with experience to point one way or the other? Where are the success stories?"

26 of 81 comments (clear)

  1. Not in America by revmoo · · Score: 4, Insightful

    I know that in many other countries Internet Cafe's are insanely popular, but this is usually because the cost of living is so low, and the telcom situation is so bad that having a computer and an Internet connection is only affordable by the upper-class, therefore people flock to these Internet cafe's to chat, check email, play games, surf porn, etc.

    In America, most people can easily afford a computer and an Internet connection, so Internet cafe's are really an answer lacking a question.

    I talk periodically to a friend online who's CS clan opened a LAN gaming center, and they have gotten pretty popular, in fact they are opening new locations. However, this isn't your typical Internet cafe, people come to hang out with likeminded individuals and play games with each other in person. It's not a financial issue as much as it is an entertainment issue.

    My suggestion? Don't bother. Unless you can find a niche to fill with your Internet cafe, there is nothing to stop it from falling by the wayside just like all the rest.

    --
    I would expect such blatant racism on Fark, but on Slashdot? Mods please ban this asshole.
    1. Re:Not in America by Mr.+Piddle · · Score: 3, Funny

      Unless you can find a niche to fill with your Internet cafe...

      How about an adult cyber cafe with a T1 connection to each booth? The only difference between this and a regular cyber cafe is you go through more mops.

      --
      Vote in November. You won't regret it.
    2. Re:Not in America by alphaseven · · Score: 2, Interesting
      In America, most people can easily afford a computer and an Internet connection, so Internet cafe's are really an answer lacking a question.

      I think the question is a little more complicated than that, like Toronto (as mentioned in this thread) has a ridiculous amount of 24hr internet places and also has some of the cheapest broadband and high penetration of home internet use in North America. Perhaps widespread home use spurs more use outside of home.

    3. Re:Not in America by HeghmoH · · Score: 2, Insightful

      This is stupid and OT, but I can't resist.

      The T1 is totally obsolete as a unit of "wow that's a lot of bandwidth". It offers 1.5MBps which is often beat by common DSL and cable services. I suggest talking about T3s in the future, at least until we can get that much bandwidth into the home and consumer prices.

      --
      Mod down posts with a "Free Mac Mini/iPod" sig, they're spam!
    4. Re:Not in America by Mr.+Piddle · · Score: 2, Funny

      The T1 is totally obsolete as a unit of "wow that's a lot of bandwidth". It offers 1.5MBps which is often beat by common DSL and cable services.

      Yes, but a T1 is 1.5Mbps both ways. DSL is a recipe for unrequited love...

      --
      Vote in November. You won't regret it.
  2. Only Used By Travellers ? by MrDalliard · · Score: 4, Informative

    As a person who likes to travel, I've only found them useful to send e-mails home whilst away. I wouldn't see the point of going to one locally when I can sup my own coffee and have WiFi broadband from the comfort of my own sofa... :)

    That said, EasyEverything (http://www.easyeverything.com/), seems to run this venture rather well - although whether Stelios makes much of a profit from it is another thing. He has a shedload of the bright orange public net-access points all through Europe - and they're all pretty huge. Access is usually very cheap, at the equivalent of 1ukp/hr, but rates vary according to demand.

    This is a spin-off from the "easy" group, of which EasyJet is the main money earner....

    M.

  3. From An American in Australia by thecampbeln · · Score: 4, Informative

    Internet Cafe's are relativity popular in Australia, least in dense backpacker-esque areas (Sydney, Gold Coast, Whitsunday's, etc). I've only used Internet Cafe's in these locations because I was unable to connect with my laptop. So I guess what I'm saying is unless you expect to get allot of foot traffic from travellers, I haven't seen a market for them (again, least in Australia though I'd believe the same would go for the US).

    --
    "1984" was ment to be a warning, not a guidebook. You hear that Kim Jong-il!? BushCo?!
  4. try something that makes sense by xutopia · · Score: 4, Interesting
    like a laundromat with two rooms. On for cleaning and one for surfing. And don't fuck up the OS. Install whatever you want, Windows, Linux(preferably if you want to save money) but by all means do not cripple your users with a totally locked down system.

    My worst nightmare was having to send a resume and not having a net connection at home yet (moved the day before). I had my resume on my palm but couldn't install the software to grab it on Windows nor was I allowed to boot using Gnoppix (wouldn't boot from CD). I had to go across town to a friend's house to send the damn resume.

    1. Re:try something that makes sense by clark625 · · Score: 3, Insightful

      While I completely understand your point, part of me remembers the days when I had to deal with several computers that were completely open and people would seemingly intentionally screw up everything such that a complete re-install of the OS was necessary. Granted, there are some nice ghosting utilities out there now that will re-sync the machine after the person logs out or every night; but those aren't always the best solution for everyone. I tend to understand why some admins think it's perfectly acceptable to be very restrictive--it makes their lives slightly easier and hopefully don't have to also worry about the legal ramifications if someone uses a completely open box to do something illegal (because the site is probably somewhat liable for monitoring what goes on; and even if not it could rack up huge legal bills proving it). In the end, you might lose a few customers because of the restrictive policies; but if it lowers the costs of the service (including risks), it may be more desirable.

      --
      Long, cute, or funny Sigs are just another form of over compensation, used by geeks, nerdz, etc.
    2. Re:try something that makes sense by magores · · Score: 3, Insightful

      Security Admin Option #1: Deny unless required for business.

      Security Admin Option #2: Open until it messes with your business. 2 minutes later, refer to Option #1

  5. burst by poindextrose · · Score: 2, Interesting

    The net's not exactly bursting this bubble, it's computing that is.

    I used to go to the gaming cafes to play games my modest rig couldn't handle... at the time that was Tribes. Now, it seems just about any computer can do the basic things those cafes provide... a lot of people have DSL at home, and a decent chunk of bandwidth at work. And low-end computers and graphic cards keep getting less and less low-end. Personally, where I live, there are a few left, but they're all basically dedicated computers for CS now.

    --
    Karma: Raspberry Kiwi
  6. No need by john_is_war · · Score: 3, Informative

    Well, they're probably dying in the US due to the cheaper and larger availability of high speed cable internet, not to mention the increased number of people owning personal computers. Maybe opening one up in a vacation spot so people who are visiting could pop in and e-mail friends/family, but outside the use of that, I can't think of anything.

    --
    Live life to the fullest. It's not that life is short, but that you are dead for so long.
  7. Product of the ever lowering prices on computers. by GrandCow · · Score: 3, Insightful

    Cybercafe's were made back when computers were $3000 and many people just wanted email. Now that you can get an emachine for $300 and internet access for $10/month (or free in many places), the whole idea is rather absurd. The internet by definition is not a social meduim (in person. over the actual net is a different story)

    --
    "Well kids, you tried your best, and you failed. The lesson is, never try." -Homer Simpson
  8. Diversification by Smartcowboy · · Score: 4, Interesting

    I know a couple of cybercafes that are ISP at the same time.

    I know one who do web-hosting, PC repair, furniture selling, english/french/spanish translation, web-page and business card conception, typing job, ect.

    One I kwow has pool tables and become a bar with a DJ at night. They also have shows and movies and exhibitions.

    The cybercafe is only one of their activities. Diversification let them survive.

  9. Can you make a profit by wrenkin · · Score: 4, Interesting

    There are a lot of cybercafe's in Toronto, and it seems most are run by Koreans (I imagine because they're so popular there. The billing software at the Persian owned cafe near my house is entirely in Korean, not to mention that before they upgraded to XP they were running Korean copies of Win98!).

    I go there for lan gaming with my friends, sometimes after hanging out at the bar next door. We did a 2-session overnight Diablo 2 run. It's often packed, with kids, even at 4am (along with the occasional drifter viewing porn). The ones in Chinatown near the University are also busiest at night. The successful ones are all open 24 hours.

    There are limits to their 'success', however. Even packed all day, the places are usually pretty dingy, and after a new one opens will all new computers the hardware isn't upgraded all that often (if ever... other than headphones. One I went to apparently bought a batch of Canada 3000 in-flight phones after the airline went bankrupt). I don't see how they can afford to. The rate for students downtown is C$2/hour, with uptown rates around C$3/h after a one time C$5-10 membership (the downtown ones don't try to pull that). I guess they make money on the junk food and Jolt, but still. I once applied for work at one, and they tried to offer me below minimum... for an overnight shift. Maybe it's different in the States. In Washington I went to one that charged US$10 to check my mail!

    I remember when the first high-concept cafe (long since gone) opened in the area it was $10/h, had magnetic user cards, per-second billing, Macs.... now competition has reduced things to basements full of eMachines with Geforce2MXs.

    --
    -- "Is this death or is this Ohio?"
  10. So Very True! Locked Down OSs Suck! But... by thecampbeln · · Score: 4, Insightful
    Again from the American in Australia...

    There seems to be 2 kinds of net cafe's OS wise - fully open and locked down to the point of uselessness. As a traveller, I have a USB thumb drive with my documents on it. Sometimes you need to install its drivers and it's VERY annoying when you can't.

    But that's not to say that I approve of the wide open systems either... If I can install whatever the hell I want, so can anyone else (think keyloggers, etc).

    What I have often thought is if I ran one of these places, I'd give each user a removable hard disk to slide into their rented system. Once they were done, they'd return the hard disk and I'd re-image it at the front desk. That way you're guaranteed that everyone can do whatever the hell they want/need to on your systems but only while they are there.

    Of course you'd have the extra expense of having a few more hard disks then systems, a system up front to re-image disks, the removable trays themselves, the additional time for the users to startup and shutdown every time, lost/damaged/dropped/stolen hard disks... Needless to say there would be a few issues to work out, but all in all I think an approach like this would be the best for all parties involved (assuming you overcome the issues listed above of course =).

    Anywhoo... just my rambling ideas!

    --
    "1984" was ment to be a warning, not a guidebook. You hear that Kim Jong-il!? BushCo?!
    1. Re:So Very True! Locked Down OSs Suck! But... by Hast · · Score: 3, Insightful

      Wouldn't it be better to have the machines running from a network boot? You could use the HDD for installing programs temporarily and as a scratch disk. Reboot the machine and you have a fresh OS.

      I can imagine that would be slightly more work with Windows, but still possible (since it may not be completely cooperative).

      Another thing to consider is natually to try and anticipate the users needs so they don't need to install software. Or you could have a specific computer at the desk for installing software (which you would have clearly visable to the person working there). You could then make up your mind if you should wide the disk afterwards or keep it on there.

  11. Not cyber cafe - LAN gaming arena by cgenman · · Score: 4, Insightful

    The successful US "cyber cafes" don't market themselves as "cyber cafes." There are no food served, no drinks, and the emphasis is squarely upon videogames. The Adrenaline Zone recently opened up here near Harvard, and it has been doing brisk business with LAN gaming and online gaming. You can surf the web if you want to, but unlike a traditional overseas cyber cafe, nobody does. You wouldn't even consider writing a paper at one.

    The key to their success is probably that while everyone in the United States can find a hand-me-down computer that can run Windows 98 enough to surf and 9.95 per month for internet access, not everyone is willing to shell out the 100 dollars for a performance graphics card and another 50 dollars monthly for the DSL required for gaming (if it is even available in their area). You really do have to make a technology investment to play Unreal Tournament 2003, and so people turn to LAN gaming centers.

    In other words, forget the food. Forget the printers. Forget selling 802.11g cards under the counter with crumpets. Buy a solid batch of Athlons with Radeon 9600 Pro cards, turn the lights down really low, and aim for the unwashed masses. You'll be glad you did.

    1. Re:Not cyber cafe - LAN gaming arena by chris_mahan · · Score: 3, Informative

      I have to agree.

      I go so I don't hear my wife bitch.

      I also go because I don't want to buy the games, and I don't want to have to upgrade my machine every 6 months to run the latest and greatest.

      Besides, the place I go is $2/hr. And for playing BF1942 DC or EoD with 30 foos, itz da bomb!

      They sell sodas and chips. No coffee.

      And, btw, I hate to have to wait on a waiting list to get to one of their 70 computers.

      --

      "Piter, too, is dead."

    2. Re:Not cyber cafe - LAN gaming arena by miyako · · Score: 2, Interesting

      A couple of my friends who are really heavy into counterstrike used to LAN at a couple of places like that around here, as well my friend used to work at a local BattleZone, and one thing I noticed on the occasional outings with them is that the purely computer gaming places didn't do so well.
      What I saw instead was that a lot of the places we went that seemed to be busy and nicer places in general offered a place for people to get together and play D&D or Magic or for the younger kids to get together and play Pokemon or YuGiOh.
      From talking to my friend who worked at battlezone which did this, Basically what tended to happen was that people would come in for a game of $Tabletop_RPG or $Cardgame_Dejure and would buy a lot of stuff for the game durning or before the game. When a player died they would buy an hour of time on the computers and play counterstrike or whatever untill they were revived.
      The owners basically let anyone come in and have their games in there for free as long as it was set up in advance, because they tended to make enough money from the people just being in the store.
      Another place that we used to regular also had a nice big screen tv with an Xbox, PS2 and a Gamecube that people could hang out and play for free or occasionally someone would bring in a DVD and people could watch it (I'm pretty sure this was legal since anyone could come in and sit down to watch the movie without having to buy anything). Since the most you could ever have going on was a four player game, it lead to a lot of people switching off from paying for computer time and playing free on the consoles, but it also gives the impression of the place being cool, and about the games, instead of just a business that wants to make money.
      As far as food and drinks go, I agree that you should forgoe the tea and crumpets or whatever, but consider putting in a couple of vending machines so people can get their requisite injection of caffeine and junk food whilest playing.
      Both places my friends and I used to regular did this, and both were next to a couple of fast food joints, so people could walk over and get "real" food if they wanted it, and come back to play some more.
      Atmosphere and Attitude are a couple of important things to remember too, of the places i've been around here, the "good" ones all have a casual atmosphere, and have the "fun over money" attitude, or at least they seem that way.
      As a final note, be sure to keep the place kid friendly, about half or maybe more of the people i've noticed at places like that were kids maybe 12 to 14 whos parents would drop them off for a few hours like they might do at the arcade. These kids tend to spend a good chunck of money and will keep comming back if they parents feel like it is a good place to bring their kids. This generally means having people not screaming thing like "I raped your mother with a badger on a stick" or other such nonsence during a game of CS, as well as having at least one or two machines running "nonviolent" games like maybe The Sims or something.

      --
      Famous Last Words: "hmm...wikipedia says it's edible"
  12. Another reason... by Incongruity · · Score: 2, Insightful
    In many markets (Chicago, and Minneapolis/St. Paul, esp., both from my limited experience), many more places are starting to offer free wireless net access and that makes it less likely that the multitudes of people with laptops will head out to specifically internet cafes.

    Examples include Dunn Bros. coffee in Minneapolis/St. Paul, they give away wireless at almost all of their shops, and here in chicago, even brew-pubs like Goose Island are getting in on the act. And who could forget the likes of Starbucks and their wireless AP's (though not free, I believe, still cheap)

    In short, the specialty of providing internet access is loosing its high bar to entry and thus is becoming an easily integrated part of many other business plans.

  13. hybrid: arcade and hacking; why it didnt work by phloydphreak · · Score: 5, Insightful

    hey.

    I have been going to lan arcades since '98. I think they are healthy and totally necessary during the high school years as a place to get out of the house and not be doing illegal (well... not TOO illegal) activities. During college, its a place to meet up with old friends and begin giving back to the owner for all the time and fun he has given you, by hacking his machines. After college, its a place to remember with nostalgia, and hack your own boxes from.

    in my area, a new lan arcade opened up looking for those kids who like gaming and like learning. They are trying to get the pro-gamers on the weekends and nights while offering computer networking classes and hackathons during the daylight hours (4-7). The real appeal to this new arcade is its seperation of smoking and non-smoking sections. This is a very big draw, considering the social aspect of the gaming scene. Going through 2 packs of cigs in a night with your friends is not a cost effective or healthy activity.

    However, this new arcade is faltering for 2 reasons.

    1) too close to another arcade: kids are very loyal to their gaming arcades. At every arcade i have frequented; everyone knew the owners and everyone knew each other. The facilities of other arcades might be better, but the purpose of gaming at those locations is friends; the friends arent there. Find a spot without an arcade near and you will be money.

    2)draconian installation procedures. Counterproductive. They are trying to entice hackers without giving them access to anything beyond their java overlay. This also keeps users from damaging the machines with poor installation choices. In the end it is better to simply wipe the machines weekly and reinstall images on all machines than limit your users... because keeping them from installing programs will drive them away in droves.

    wow. that was alot longer than i thought it would be. hope it helped!

    --
    "this is the gloaming"
    radiohead
  14. Re:It depends on what ou want to do... by AKnightCowboy · · Score: 4, Insightful
    2) Hire kids that are just slightly older than your target demographic, and that the target group like, to work the shop.

    Don't forget, large breasts and tight t-shirts on your waitresses will appeal to most of your target demographic (11-85 year old males). Whatever you do, do NOT hire geeky teenager boys to work at your cybercafe. You'll just drive business away elsewhere. Look into providing topless wait service for the over-18 Counter-Strike playing crowd. Depending on your community though they may be prudes about this.

    P.S.: Yes, I'm entirely serious. Big breasted women bringing me Pepsi would be the only thing that would make me come into your cyber cafe. I'll check my mail on my 3G cell phone or wait until I get home to browse the net.

  15. Very very difficult by SmallFurryCreature · · Score: 2, Insightful
    I used one before I got broadband to keep the costs in check. I knew exactly how much I was spending. I stopped when I got broadband because quit frankly I have better hardware and better booze at home.

    There are quit a few here in Amsterdam (holland) and they do vary.

    • Cyber cafe's, they are just bars with a few pc's. Typically used by tourists and people who for some reason don't have a phone line but do got money. Foreign workers staying in hotels are regulars. Cheaper then what a hotel charges. Some are fun as a bar.
    • Phone shops. Amsterdam has a large immigrant population and shops provide cheap phone calls back home. Most also have internet access. Mostly used by young immigrants. Not very welcoming to outsiders.
    • Copy shops. It is a student town and students need to copy things. They typically have a couple of machines that can be used for desktop publishing but also have internet access. Expensive because of the hardware but good if you want to work.
    • Of course there is the easyaccess place wich is pure tourists.

    So what do I think that works? Well depends on the people in your area. If there is a large group of people without access at home then you can easily open a store in a central location. Add a small bar. A place where people can get a drink and access the net.

    If people do got access at home you need to supply a very good reason for them to come to your place. Very fast access could be one but this costs lots of money. A fun enviroment could be one but sitting behind a computer is ultimately a single experience.

    You could attempt to setup a gaming center if you got the money. But it would be very very difficult to keep the place open. Open to the general public I mean. New clients can easily be discouraged if you don't provide a welcoming atmosphere. And I don't mean just in the bar but also in the games going on.

    --

    MMO Quests are like orgasms:

    You may solo them, I prefer them in a group.

  16. Cyber-bar concept with a twist by RobertB-DC · · Score: 4, Interesting

    I had toyed with the idea of a cyber cafe, until I ran the numbers through a spreadsheet and realized there was no way I could come anywhere near my current salary workin' for the man. Harder work, longer hours, and less pay makes RobertB a dead boy.

    But one idea that came to mind was to set up in Dallas' pseudo-punk Deep Ellum strip, where the preppies dress goth and gawk at each other. There would be booths with Internet terminals, a nominal quarter-hour fee, and overpriced drinks.

    Here's the twist: the bartender controls several large-screen TVs, which he/she can connect to whichever surfer is most interesting at the time. Like a DJ, the barkeep would be able to adjust the "mix" -- maybe some softcore porn on one screen, a CNN ticker on the other, and someone's hacking session over in the geek corner.

    For added enjoyment of the crowd, add picture-in-picture: the surfer, and what they're checking out at the moment. Why is the guy looking at porn so bored, and why is the hot chick reading Reuters so...

    Of course, not everyone would want to surf with the world looking over their shoulder. No problem -- for a small additional fee, the bartender would be blocked from showing your mug... a little more to block your surfing altogether.

    Just a crazy idea! I'll stick with the steady paycheck, for now.

    --
    Stressed? Me? Of course not. Stress is what a rubber band feels before it breaks, silly.
  17. Location, Location, Location by returnoftheyeti · · Score: 2, Interesting

    I live in a heavily traveled tourist area fetauring mostly shopping that caters to youn families and seniors. We are a very small town with an amazing amount of hotels. I think that there are 5 in less than a mile and at leaste 10 within 10 square miles. The first 5 I mentioned are directly off the expressway. During the weekends all these hotles will sell out and during the week we do a good trade in buisness travelers because we are located halfway between Saginaw and Flint MI. Only one of these hotels have High Speed Net access. The buisness travelers are usually horrified because on the phone lines they can only pull 28.8. On the weekends the board husbands are looking for anything to do while their wives shop for 10 hours straight. We do have a Starbucks in town and their $10 an hour Wi-Fi is not up and running yet. If I had the money to start my own shop I think I could make a mint off these people. I would set it up as a coffee shop/snack bar. I would offer free 802.11b wifi access to anyone with a laptop. I would have several (~800mhz) terminals running Knoppix with a hard drive for SWAP and file storage. Rent out the useage of my terminals on a half hour rate. For the buisness guys a laser printer at .05 a page (I have heard many times, "What no Kinkos around here"). I could even possibley get into some (emergancy road)repairs, or create a second half to the store that sells hardware and does repairs. The point to all this is that in this location it would work. There is no Library, no Kinkos, no 80211.b hotspots, no net at all.