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Orwellian Tech Support

alteran writes "Here's a very well-written piece on what goes on inside a tech-support call center. Makes working for Initech seem good. Sorry about the forced ad-viewing - it only last about 10 seconds, and the article is worth it."

27 of 853 comments (clear)

  1. o nein! by Anonymous Coward · · Score: -1, Offtopic

    first post!

  2. first post by Anonymous Coward · · Score: -1, Offtopic

    hehehe

    1. Re:first post by Anonymous Coward · · Score: -1, Offtopic

      yfi hehehe

  3. first by Anonymous Coward · · Score: -1, Offtopic

    piss

  4. Forced ad? by Anonymous Coward · · Score: 0, Offtopic

    I didn't see any forced ad viewing?

    Maybe that has something to do with me using a well configured Firefox...

  5. from salon? by Anonymous Coward · · Score: -1, Offtopic

    Fuck that!!! Don't support those faggots!!!

  6. Re:Today only, free access courtesy of Slashdot by Anonymous Coward · · Score: -1, Offtopic

    But it's not a perfect world, it's tech support, and instead of taking it up the butt, Ken sucking some cock. Someone has gotten him a cake.

    It's a troll repost, idiot mods.

  7. Re:Today only, free access courtesy of Slashdot by Anonymous Coward · · Score: -1, Offtopic

    thanks, i couldn't get to the article using w3m

  8. Name Called Out By The High Tech Machine by Elanthius · · Score: -1, Offtopic

    My brain, my body, my stomach, my eyes, and my ears were under severe attacks this past day and night by Henry( Hank) Rumbarger( name called out from the high-tech machine), an employee of KBR (Kellogg, Brown & Root), a subsidiary of Halliburton. Hank Rumbarger,I did not renew my Professional Engineer license for the year of 2004 --the license which I believe that David M. Austgen, a project manager of The M. W. Kellogg Company helped me a lot to obtain that in 1991 -- and I have told you that I do not want to work for you,, so please end this kind of attacks or let me know that you were not the person who controlled the high-tech machine. Please read the following five letters, investigate the case, and/or response. Thank you. Letter 1: Charlie Wang [ADDRESS DELETED] December 16, 2003 To Whom it may concern: The high-tech machine in my letter is a very general term, meaning a very complicated device which may combine different functions of machines, such as computer, satellites or radio stations, and some mechanical and electrical systems. The pain I endured most is my brain, my skin, my eyes, my ears. my throat, and my body. My short memory is very bad because my brain has been constant under attacks no matter when I read, when I played tennis and computer games, when I watched TV, and when I was sleeping. the most frustrating thing is, when I was reading, I was constantly disturbed by voices and images, which, I speculate, can be transmitted through satellite, radio station, and/or brain wave. My skin felt very sharp pain as cut by a knife when it was under attacks. My eyes were under severe attacks while I was playing computer games, which can cause very temporarily blurred vision and/or tears. My ears will fell loud ring sounds and/or voices when they were under attacks, and it could happen any time, especially at night while I was sleeping. There are more regarding how I felt about the pain I suffered through the brain, throat, and my body, and I will tell more details if I go to the courts. Now, you know how dangerous this high-tech machine is. I tried my best to tolerate it to keep it as a secret and not to terrifying people, but whoever using that machine has no intention to stop but increasing it's power to damage my body. We all have responsibility to stop the person (persons) to abuse this high-tech machine, not just for myself, but also for the children and for this country. Thank you for your time. Sincerely, Charlie Wang, P.E. Letter 2: Charlie C. Wang, P.E. [ADDRESS AND PHONE DELETED] January 19, 2003 To whom it may concern: I would like to tell you something which I have kept in my mind for a long time. How long is it? It is about five months. You probably think it is not long. All I can say is that it is all relative. If you live happy, five months is really too short and too fast. If you suffer unpleasant attacks on your brain, ears, eyes, mouth, fingers, heart, stomach, liver, and feet for that period of time, you know time just passed so so slow. You must ask why I kept it in my mind for so long. I only can say there are so many reasons. but once I tell you that those attacks were done by a very high intelligent machine (or machines), you can understand how complex this issue is. I was contract pipe stress engineer for Fluor Daniel from January, 2002 to May, 2002. I believed I performed my job very well, but I got laid off anyway. In July, this high tech. machine started to approach me at night and day. I could not fall asleep for the first week, because it attacked my brain or my ears all the time. I could hear different voices, but most important of all, I heard the names, Hank(Henry) Rumbarger and M. W. Kellogg. Henry Rumbarger was my supervisor while I was working as a permanent pipe stress engineer from 1989 to 1991 at M.W.Kellogg. After the first week of attacks, I slept better, but the attacks on my brain, ears, eyes, heart, stomach, and liver continued. In a few days, the attacks were so severe, I had to walk outside on side walks around and around in my subdivision, Williams

  9. Re:Today only, free access courtesy of Slashdot by Anonymous Coward · · Score: -1, Offtopic

    hey mods, might wanna take a look at the near end. not exactly the same aritcle.

  10. First Internetgoat Post by Anonymous Coward · · Score: -1, Offtopic

    The new goatsex: Click ME!

    1. Re:First Internetgoat Post by Anonymous Coward · · Score: -1, Offtopic

      And don't forget to write in the JavaScript enabled GUESTBOOK (click on the feedback link) on Internetgoat - we appreciate every reply!

  11. Are you referring to yourself? by Anonymous Coward · · Score: -1, Offtopic

    Because you're the troll, and hopefully the mods realize it.

  12. Re:What's funny is... by M-2 · · Score: 0, Offtopic

    If I got a call on the line that indicated it was from Ayanami Rei, I'd give her the best damn service available.

    Because, you know, if I didn't, she might come step on me with EVA-00. And that would suck.

  13. georgewellian fuddite corepirate nazi tech report by Anonymous Coward · · Score: -1, Offtopic


    Chemical & Engineering News When science was thwarted before
    International Herald Tribune - 55 minutes ago
    LJUBLJANA,
    Slovenia For anyone who ever spent time in the old Soviet Union, the
    recent statement by 60 of the top scientists in the United States had
    an eerie ring of deja vu. The accusatory statement, which included 20
    Nobel laureates among its ...
    Concerned Scientists Chemical & Engineering News
    Uses and Abuses of Science New York Times
    The Globe and Mail - Harlingen Valley Morning Star - Vive Le Canada - Salt Lake Tribune - and 11 related

    consult with/trust in yOUR creators.... genuine support available 24/7/365, additional 'charge' included.

  14. The net is dead - you'll see it in few months by Anonymous Coward · · Score: -1, Offtopic
    I can't tell you the exact details, but I can't remain completely silent. I work for the federal government and today I found out that the net as we know it will die in a few months.

    Two words: national security. More precisely, the security of the essential national digital infrastructure.

    The net will become completely regulated, so get prepared to get your internet license and unique ID and say your anonymity goodbye.

    You heard it here first.

  15. Re:Today only, free access courtesy of Slashdot by Savatte · · Score: 0, Offtopic

    Q: How many protestors does it take to change a light bulb?

    A: None. Protestors can't change anything.

  16. Re:You can't get parts from India... by Anonymous Coward · · Score: -1, Offtopic

    I've heard you can buy a kidney in India.

  17. Re:Violation of copyright laws by Anonymous Coward · · Score: -1, Offtopic

    Mod me +5 insightful.

    Fuck off! Who gives two rats asses about who owns the words on a screen??? I enjoyed the article and would not have read it otherwise... I am fucking GLAD that someone had balls enough to post it. Information wants to be free! Everyone is a hypocrite anyways.. GPL this, Creative Commons that.. but I bet if you looked real hard, you would find a shitload of downloaded mp3s, movies or porn. Hey, this is slashdot.. porn for sure!

  18. Re:Punter by radish · · Score: 0, Offtopic

    Also specifically used to refer to a client of a prostitute.

    --

    ---- Den ene knappen er powerknapp, den andre er Bender voice knapp "Bite My Shiny Metal Ass"

  19. Re:Violation of copyright laws by Blue+Stone · · Score: 3, Offtopic

    The ad wouldn't load for me at all. Don't know why.
    I was grateful someone posted the story here.

    --
    Corporation, n. An ingenious device for obtaining individual profit without individual responsibility. - Ambrose Bierce
  20. Homestar Runner... by emilng · · Score: 0, Offtopic
  21. Re:Bad experience with Qwest by fermion · · Score: 0, Offtopic
    The telcos were having terrible trouble getting thier DSL stuff in. A more cynical person would say they did not want some other company running services over thier copper.

    I moved apartments a few years ago. I wanted the DSL to move with me. It should not have been a big deal, nor required any change other than moving wires within my building. The telco, on the other hand, thought differently. It took them months to tell me that they could not get the circuit hooked up. They would tell me it was in the queue, or techs were working on it, or all sorts of other BS. In the end I think there was a bug in thier database, and since they never formally disconected the 'previous' service, they could not connect the 'new' service. In the end I just cancelled the service and found went to another provider. They made me wait a month to fully disconect, but i got it done. The sad thing is that if the techs were just honest and admitted that they computers were screwed up, we would have saved 3 months and i would have let them keep me as a customer.

    --
    "She's a scientist and a lesbian. She's not going to let it slide." Orphan Black
  22. Taken care of by Anonymous Coward · · Score: -1, Offtopic

    Man, I hate that. It's stupid, because you could *legitimately* do that karma-whoring by just saying "some wise words from xxxxxx:", and throwing in a thought or two of their own.

    Anyway, I modded down the offending post above, plus some of scumbucket's other posts (no plagiarism that I could see, but I dinged him on a few offtopic posts).

    For some reason I've been getting mod points almost constantly, so I've been hunting down the plagiarists and punishing them.

  23. Coward by Anonymous Coward · · Score: -1, Offtopic

    You are a big man.

    Crowing about how you are 'hunting down' plagiarists and 'punishing them' with your mod points. This is a noble pursuit, but why are you posting anomymously?

    Coward.

  24. Re:Today only, free access courtesy of Slashdot by hesiod · · Score: 0, Offtopic

    > You mean soccer?

    No, he does not. Duh.

  25. Re:Violation of copyright laws by Anonymous Coward · · Score: -1, Offtopic

    I'm paying Bob for fast access, how dare Bill charge me for his content! Doesn't Bill know that Bob has the money and should just GIVE me whatever I want from his website?