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Microsoft's Platform Strategist Speaks On Linux

prostoalex writes "Martin Taylor, general manager for platform strategies at Microsoft, was interviewed by CRN magazine on Linux, open source development, and Microsoft's official stand on it."

21 of 620 comments (clear)

  1. Monetizing, workloads, Super Size by phoneyman · · Score: 5, Insightful

    My eyes glazed over 1/3 of the way through that marketing drek. It's truly unfortunate that the Corporate World has forgotten how to speak in natural language. This shit's almost as bad as legalese.

    Pierre

    1. Re:Monetizing, workloads, Super Size by Gorath99 · · Score: 5, Insightful

      It's bloody worse. At least there is some structure to legalese. The only function of this crap is to confuse customers to the point where they loose all common sense and just buy whatever the marketer is selling.

  2. Some ridiculous comments by MysteriousMystery · · Score: 5, Insightful

    CRN: On the face of it, one could conclude that interest in Linux is the market's way of telling Microsoft that Windows pricing needs to change. What message do you think the market is trying to send?

    TAYLOR: I would actually look at a similar construct but a different answer. You have to ask one of two questions. Is it either a) Windows is priced too high, or b) are we offering the right product at the right price point? We position Windows server as a multifunction server that does a variety of things. So in some ways, we've got a McDonald's No. 5 super-size offering that costs $2.99 and someone just wants a Diet Coke that costs 99 cents. So do we cut the entire super-size No. 5 down to 98 cents, or do we try to find a way to just give somebody the Diet Coke if that's what they want?


    So Linux servers can't do a number of things and for a lower cost? For free I can turn a Linux box into a webserver, domain server, ftp server, irc server, database server and such. How exactly is Microsoft offering more value? All they are doing is charging more for their product.

    1. Re:Some ridiculous comments by Tony · · Score: 4, Insightful

      training and support do cost a hell of a lot in any shop.

      Very true. However, you cannot assume that the cost of training for an MS product is zero either, simply because you paid for the product.

      Just because something is "free" does not mean its of great value.

      Also, the converse is true-- just because you paid a great deal for something does not mean it has great value.

      Personally, I thought the interview (both the questsion and answers) light-weight. There were no hard questions, and the answers had no real content.

      --
      Microsoft is to software what Budweiser is to beer.
    2. Re:Some ridiculous comments by flossie · · Score: 5, Insightful
      Try calling up Debian and getting them to answer some questions.

      I don't have a phone number for Debian. I do, however, have e-mail access to the package maintainers, as well as the ability to e-mail the coders direct if I have great difficulty with something. I have direct access to the Debian bug tracking system, so I can see for myself if the problem has been encountered before. I can also see exactly what is being done to solve my problem.

      I have had detailed technical conversations (via e-mail) with Debian packagers that I could never hope to have with the support staff on the other end of Microsoft's phones. Nor do they try and convince me that I just need to buy solution X to solve all my problems.

      Support is one are where free software/open source far exceeds the standard proprietary equivalents.

    3. Re:Some ridiculous comments by Tor · · Score: 4, Insightful
      When you're talking about large enterprise installations, or installations where people want the backing or support of a company, Linux does cost money - ie: Red Hat Enterprise Linux. Yeah, you can download new packages and install updates, but it's easier to use RHN, etc.

      This is an oft-repeated argument "against" Linux, however it is a misrepresentation.

      First, a number of different Linux distributions (most notably Debian, but also Gentoo, Connectiva...) offer incredibly streamlined update processes (much more so than, say, Windows or even RHN). Not only for fixes and security enhancements to an already-released "base" version of the OS, but also to update to a newer version of the OS (Debian Woody -> Sarge, for instance).

      Second, commercial support for Linux - including completely free distributions such as Debian -- is available. Although this will be of importance to some "large enterprise installations" wrt. "buy-in" (read: in the mind of PHBs), it turns out to be less important than overall stability and maintainablity of the software in the long run. After all, the best support you can get for an OS is one you don't have to resort to.

      More importantly, both Linux and Windows have signficant "market shares" in settings where commercial support matters less, or not at all. A typical home user will not typically call Microsoft when s/he encounters problems -- s/he has been trained/conditioned not to do so by now. (Basically, they charge an arm and a leg on top of the cost of the OS and rarely, if ever, provide any actual help). A home user is much more likely to search for the answer via Goole, or in online discussions -- environments in which Linux support far exceeds support for Windows.
  3. Monoculture metaphors by Rosco+P.+Coltrane · · Score: 5, Insightful

    So in some ways, we've got a McDonald's No. 5 super-size offering that costs $2.99 and someone just wants a Diet Coke that costs 99 cents. So do we cut the entire super-size No. 5 down to 98 cents, or do we try to find a way to just give somebody the Diet Coke if that's what they want?

    Linux isn't about offering less for cheaper, it's about doing things differently. In the above metaphor, Windows XX is a super-size BigMac (and it tastes just as gross and makes you just as sick in the stomach), the 99c Diet Coke is the Windows 'light' for Thailand, MacOS-X is a slightly tastier and less ubiquitous In-n-Out burger, and Linux/BSDs/... are a good solid helping of whatever healthy food you can find in good restaurants, predominantly outside the US, prepared by actual cooks and served by actual servers, who all prefer seeing you enjoy your meal than make you pay by the half-gram of beef patty present in the burger.

    --
    "A door is what a dog is perpetually on the wrong side of" - Ogden Nash
  4. Seems to me... by mugnyte · · Score: 4, Insightful

    First, I'm not surprised that they position themselves not against the tech, but against SUSE and RH as licensed support vendors. However, it seems to immediately miss the concept that a growing number of home users are exploring Linux as a cheaper alternative to an email/letter writing/game appliance.

    As to those "edge servers" that Linux is capturing, he may want to look at where all the tech logic is flowing: "edge servers". If web services and other distributed apps continue to grow for enterprise solutions, Linux is going to house most of those according to his logic. Just by identifying it doesn't seem to answer the issue of "what is your strategy?".

    The whole price point comment seems too fluffy. Of course you have to look at what you're doing! Haven't you made up *any* clear strategy yet? If he'd said "we're going to show that Windows can scale, can be as secure and reliable, and that the value-added product it competitave with the leading vendors" I'd appreciate the interview. But he didn't.

  5. Re:Windows OpenSource??? by Open+$ource+Advocate · · Score: 5, Insightful

    I realize you're joking, but they really should. Open up the code and make it Open Source! Actual license costs for Windows account for a small fraction of the TCO for a company. Along with buying a copy, there's service and support, areas which Microsoft could make a killing on.

    And if other companies are offering "Windows distros", this would enable Microsoft to regain a leadership position in the industry. Not to mention that they would get the benefits of Open Source as well -- when you open the code, you get a lot of developers who are willing to work on it. Microsoft could significantly reduce their development staff and have developers mainly organize contributions from the community. With the headcount reduction, Microsoft's share price would soar as they'd save billions on payroll.

    It's probably only a matter of time before Ballmer finally grasps the true benefits of Open Source.

    --
    Have you read the GNU Manifesto lately?
  6. Interesting bits by randyest · · Score: 4, Insightful
    I noticed:

    • He doesn't mention the SCO lawsuit.
    • He admits that desktop Linux use is increasing (but qualifies it with "in public-sector scenarios".)
    • He seems to think that Red Hat is Linux ("Do you ride Microsoft's R&D wave, or do you ride this Red Hat Linux wave, knowing there's going to be some potential conflict with a vendor?")
    • He compares his product to fast food ("So in some ways, we've got a McDonald's No. 5 super-size offering that costs $2.99 and someone just wants a Diet Coke that costs 99 cents. So do we cut the entire super-size No. 5 down to 98 cents, or do we try to find a way to just give somebody the Diet Coke if that's what they want?")


    Some pretty good tough questions, with some not so direct answers. But still peculiar in the ways noted above. I'm surprised he gave that interview to begin with.
    --
    everything in moderation
  7. With respect.. by ackthpt · · Score: 5, Insightful
    So Linux servers can't do a number of things and for a lower cost? For free I can turn a Linux box into a webserver, domain server, ftp server, irc server, database server and such. How exactly is Microsoft offering more value? All they are doing is charging more for their product.

    You don't really do it for free. It takes your time to recompile your kernal if you don't want a swiss-army-knife operating system like Windows. There's free software for pretty much each of the apps you've described, with varying capability and premium software you can buy, too, for each.

    The rock bottom difference for me between the two is with Linux I know what I have and can see it all. With Windows I have to have faith in them, because it's a black box.

    --

    A feeling of having made the same mistake before: Deja Foobar
  8. Security == Firewall for MS? by ErnieD · · Score: 5, Insightful

    The biggest laugh of this whole article for me was that he seems to equate security as having an integrated firewall:

    "CRN: Do you worry that Linux will gain more traction at the edge because of security concerns about Windows?

    TAYLOR: Security is one of those workloads where Linux is getting traction, partly because we don't have a firewall appliance offering today. We have technologies, but we don't have a lockdown, hardened firewall that we can put in."

    Sorry Mr. Taylor, but a firewall is NOT what the "security concerns" with Windows are. A firewall is a PIECE of a network security solution, but OS security has to be there first. A firewall won't do you any good if your web server is vulnerable to a trivial exploit.

    I guess we can put this guy's comment to the test when XP SP2 ships with the firewall turned on by default. We'll see if the overall security of Windows increases dramatically just because of a firewall. I'm not holding my breath.

  9. Hmm... by tsarin · · Score: 4, Insightful
    And at the end of the day, there are only about 14 to 25 guys that actually check code into the Linux kernel.

    Well, it's not exactly scientific, but...

    $ cat ChangeLog-2.6.1 | grep @ | grep -v " " | uniq | wc
    254 254 5702

    Does that qualify as an order-of-magnitude error?

  10. Re:food by kfg · · Score: 4, Insightful

    He's productizing Linux, as he has to given his position.

    To recognize the Linux isn't a distro available as a boxed product at Borders, and is, rather, the source code, is to leave him with no means of directly comparing the two, let alone comparing the two to his advantage.

    Linux is an instruction set to build an OS, made up out of the common wisdom, and hence is more comparable furniture plans than a chair.

    Only in the case of Linux the computer builds the "chair" for you.

    Red Hat may build "chairs" based on the publicly available pattern, but, as we all know Red Hat != Linux. The source code is Linux.

    KFG

  11. This is why Linux will win by pesc · · Score: 5, Insightful

    They feel threatened by that Linux is free as in beer. So they talk about TCO. And burger meals. And how you can segment the market. The marketeers at MS tries all the tricks a marketeer knows about.

    They totally miss "free as in freedom". The FOSS development model is commoditizing software faster than MS can develop itself out of. And gives the control back to the users. That's why Linux will win.

    --

    )9TSS
  12. So what we learned today is.... by dmouritsendk · · Score: 5, Insightful

    1. Linux is the equivalent of a diet coke in the complete meal that is offered by Microsoft.

    2. Free software is more expensive than software with a price tag. (New MS R&D shows 0.99$ > 2.99$. Oh well :D)

    3. To make a modular design, without making the system almost impossible for (professional) sysadmins to mangage, is apperently a very hard problem.

    4. Linux has a bit of traction because of the lack of a integrated firewall in windows(in related news...)

    5. Almost all people reading the open sourced code, doesn't really understand it. On a global scale, probertly no more of 100 can actually code.

    6. Closed R&D work is more likely to still be around in 10 years time(ROFL, a lot :D).

    note to self.. never visit CRN again :D

  13. Re:Does Red-Hat cost more? by bangular · · Score: 4, Insightful

    Good old fuzzy math. It _can_ cost more under certain conditions. Basically buying a HUGE support contract, using expensive commercial development IDE's, and basically being reckless with your money. I read an article awhile back somewhere discussing why some companies end up spending more with linux. The basic conslusion was (which I agree with) those implementations that end up costing more, are usually done by MCSE's who treat linux like Windows. Paying many thousands of dollars for licenses, support, etc. etc.

    A good Linux admin does not need support contracts, does not need to pay consultants, does not need "server versions" of linux distro's, _can_ program himself, and does not call a piece of software a solution!!!! (ok, that last one I threw in cause it annoys me).

    You are paid to be a network administrator. Maybe instead of pumping your money into easy to use software and support contracts you can just learn how to do your job.

  14. A point Microsoft seems to have missed.... by Anonymous Coward · · Score: 4, Insightful

    A good part of what is driving customers to Linux is the corporate behaviour of Microsoft itself (not just problems with security and pricing -- albeit these aren't helping). It you try to trap your customers, railroad your competition, and blackmail your distributors -- they will all start to look hard hard to see if there is something they can do about it. Quite frankly, if Microsoft hadn't behaved like the very model of 'big-evil-corporation' they wouldn't have fueled so much resentment, and probably wouldn't now be facing rebellion.

  15. PR to English Translation by pjrc · · Score: 5, Insightful

    Q: Is windows too expensive?

    A: No, we just need to make stripped down copies for people who won't pay full price

    Q: Is Microsoft soul searching?

    A: No, of course not. We're categorizing customers to figure out how to customize to their needs and extract as much money as they will pay.

    Q: Are you going to make Windows do this automatically?

    A: No, we're not that good.

    Q: Where is linux successful today:

    A: Firewalls, appliances, supercomputers, legacy unix migrations. But we're not worried because the ISVs are not big yet.

    Q: Are you worried linux will get more traction?

    A: Nope. It's all because we don't have a good firewall, and we're releasing one soon now.

    Q: How do you respond to the notion that peer review leads to better code?

    A: Very few people read the code, and most of them are idiots.

    Q: Is desktop linux a threat?

    A: Only in gov't and third world countries. We're working on customizing for them, slashing prices, changing license terms, or whatever other "challenges" are needed.

    Q: Why should solution providers use Windows instead of Linux?

    A: Microsoft doesn't give a damn about the serice and support business. So you can depend on Microsoft to throw you that bone, year after year. A linux distributor can't reap excessive profits from licensing terms, and they have crappy business models based on giving stuff away for free. In several years down the road they might decide to compete with you and stab you in the back. Microsoft would never do a thing like that its solution providers, honest!

  16. Re:Windows OpenSource??? by drsmithy · · Score: 5, Insightful
    Holy cow! From what I read of the comments, it seems that there's a boat-load of code in the WindowsXX OS that are designed to "make my specific old software work with this newer OS." How incredibly wrong is this?

    That depends on whether you're an academic or a businessman.

    I'm not a software engineer, but it seems to me that the OS should offer a rigid set of services and functions to the programs that are supposed to run within the environment provided to them. Am I wrong about this?

    Nope, that's pretty much a textbook definition of an Operating System.

    The only catch is it doesn't take into account the fact that program code and requirements will change over time.

    Also, that's pretty much how it does work. APIs that programmers are supposed to use are documented. APIs that aren't documented shouldn't be used because there's every likelihood they'll change suddenly and without warning.

    If the programs are misbehaving, the programs should be fixed, not the OS.

    In an ideal world, that would be true. However, we don't live in an ideal world. Companies go bust. Programs are orphaned. Products become unsupported but remain in use. Developers simply make stupid errors.

    In short, it's not always possible to fix the program - and the customers don't care whose fault that is, they just want the software their business relied on to Work Right Now.

    I wonder how often "Win32 specs" change with each version of Windows?

    There are changes made at least every major release. Sometimes more often.

    For that matter, I wonder if the same is true of my beloved Linux?

    If anything, Linux is worse. Linus has stated numerous times he makes no effort whatsoever to retain binary compatibility even between minor point releases of the kernel.

    But I suspect Win32 standards among others have changed not only to fix broken software but to thwart competition -- example: Samba. You can't tell me that bug fixes in Windows filesharing also happened to break Samba several times as it has. How often has that happened I must wonder.

    If Samba relies on known bugs and those bugs are then fixed, then it will break. Similarly, if it relies on behaviour that is deprecated, it will break.

    How often this happens deliberately - if ever - is something I'll leave to the conspiracy theorists. I only gamble when I'm going to win.

    This Windows source code leak could prove to be QUITE embarassing to Microsoft after all.

    Given the intensity with which it is probably being scrutinised, I'd imagine any "obvious" embarassments would have already surfaced by now.

  17. Re:Windows OpenSource??? by RajivSLK · · Score: 4, Insightful

    Fact it, most OSS developers contribute for their own benefit, be that notoriety, experience gained or the sheer pleasure of it.

    I think this is the biggest misconception of the opensource industry. The amazing software developers making some of the best software out there today are not working for peanuts. The fact is that most of the work is done by people for their own financial benefit. I've done it, IBM does it, apple does it and tens of thousands of other organizations do it. It is much cheaper to add a few features to an oss product than it is to implement a solution from the ground up or buy a 3rd party solution.

    Lets look at a non-main-stream example. Asterisk - The Open Source Linux PBX. Most of the development of this software is being funded by a company call digium to further the sale of their pbx related hardware and other services (support etc). Pick any other successful project, the Linux Kernel, Apache, MySQL and you will find people working for real money with a vast majority of that money coming from people who are financially benefiting from the software.

    These are my thoughts, correct me if I'm wrong.