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Resurrecting Dead Harddrives?

Broue Master asks: "The main harddrive of a friend's computer stopped working. He described to me that the computer began by emitting strange 'scratching sounds', and after a while, it made a 'loud *tock* sound' and stopped. He tried to reboot it but soon realized that the harddrive wasn't spinning anymore. He asked me if I could revive it, at least long enough so that he could retrieve at least his "my documents" folder. The computer was running XP. I did a little googling(tm) of my own to find out that the most recommended solution out there seems to be 'freezing' the harddrive for a day in a ziplock bag. I'd like to know what fellow Slashdot readers have done in the past to try and resurrect dead harddrives and if the freezing method would still be a good idea, today. The harddrive is a Samsung 30Gb." A good 95% of the time, once an HD is gone, break out the shovel, because it's time to bury it. Still, it would be interesting to note, if only from an anecdotal standpoint, if any of you have managed to perform such miracle hardware resurrections. Have you managed to revive a dead and decaying drive from the dead long enough to pull data off of it? If so, what did you do?

7 of 161 comments (clear)

  1. Dead eh. by GigsVT · · Score: 5, Insightful

    Well if it's dead, and the data isn't very important, time for drastic measures.

    It sounds like a mechnical problem, a head crash that went as far as pulling the head right off the arm, and wedging it between the platters, or the bearings died.

    Freezing it won't hurt anything, but beware condensation when you take it out of the freezer.

    I'd recommend getting in the cleanest room you can, preferably with high humidity to reduce dust.

    Take off the cover and look for metal shavings in the inside. If there are no metal shavings visible, then the bearings have gone, and you might as well give up.

    If there are metal shavings, then there's a chance you can recover data. Try to move the platters/heads, if the heads aren't in the landing zone, then this WILL damage the platters (a little).

    If the top head is the bad one, you are lucky. Try to rig it in a way so the platters can turn again. If it's a head between other platters, you are going to have to pull the platters out, which is not easy at all.

    Anyway, if the data is worth more than $1000 to you, then send it to a professional recovery service. I don't think an electronics board swap will help anything in your case. It would only waste time and money.

    Doing any and all of the above things may damage the disk more than it already is. You've been warned.

    --
    I've had enough abrasive sigs. Kittens are cute and fuzzy.
  2. Identical drive and swap platters. by Wardish · · Score: 5, Informative

    From the sound of it it was a nasty head crash.

    If the value is high enough send it to a qualified recovery company. If your willing to risk it and you have the tools, swap the platters from the bad drive to an identical known good drive.

    Odds of getting it running with cold or hot is low considering the reported noises.

    Qualified recovery company figure 100% they get data and probably about 90% of it. Odds of switching platters yourself and getting most of your data figure 60%, odds of using cold (freezer) or heat (it can work...) 30% or so.

    BTW if you do the freezer make sure and bag it. You don't want a lot of nice humid air on your drive when it's nice and chilly.

    Now back to my Thorazine...mmmm thooraaaszzzzzhhhh....

    --
    Ward

    . Silence! Be thankful thy species is unpalatable! .
  3. Try this. by Tooxs · · Score: 5, Informative

    Take the drive out and have cables long enough to set the drive flat on a smooth non conductive surface, like a bench or table top. Turn the system on and give the drive a quick spin about a quarter turn around the axis of the platter, then listen to see if it spins up. If it was just a sticky spin motor it might let go, if it does, try and get your stuff asap. I've recovered data on a few drives like that. I've had a couple were this worked once but not twice, so you shouldn't press your luck. It's a long shot, but it gives quick easy results if it works.

  4. DriveSavers by gabe · · Score: 5, Informative
    --
    Gabriel Ricard
  5. Freezer Believer by candl · · Score: 5, Funny

    I had a dead drive that I kept around for a year just in case some miracle recovery cure came up. Sure enough I heard about the freezing thing and six months ago broke out the HD, stuck it in a plastic bag (in hopes of tricking any condensation into adhering to the other surface) and threw it in the freezer while I went and "prepped my system" for getting a drive in and fired up asap.

    On the first attempt I had put the drive in the freezer for only about 20 minutes (hey, I was anxious) and it fired up. I browsed to the drive's directory before it crapped out on me, but I knew I was close. So the drive went back in the freezer while I thought of plan B.

    On the Second attempt I left the drive chill for 45 minutes and this time when I took it out, I brought it out on a frozen gel pack. I was able to get all my data w/o condensation or other complications.

    I'd like to say that my data was fine, but somewhere along the line my poetry and stories really started to really suck. It must have been corrupted at some point because I swear it was better when I wrote it. Hopefully your data will retain it's value...

  6. Re:Drop trick by Oinos · · Score: 5, Informative

    Remember kids, if you're going to drop your hard drive, drop it on it's SIDE. Dropping it flat on it's top or bottom is only going to embed the heads into the platters.

  7. Re:Freeze first, then by XenonOfArcticus · · Score: 5, Informative

    I've done the brain swap successfully before (about 10 years ago). I have heard anecdotally since then that this may not work with more modern drives that may store calibration data in non-volatile storage on the electronics board. I can't confirm if this is true.

    I've never tried freezing one. I think I'd try a brain swap first, as it's unlikely to cause physical harm. I can't say the same for the freeze operation for sure. If you do freeze it, put a bunch of dessicant (silica gels) in with the drive for a few days beforehand. You don't want moisture in with the drive freezing, expanding and damaging something.

    --
    -- There is no truth. There is only Perception. To Percieve is to Exist.