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Just What is a Custom Configured Server?

Posted by Cliff on from the the-difference-between-'product-options'-and-'custom' dept.

djhanson wonders: "I just got back from a small claims court proceeding against Apple Computer. They successfully won their argument in front of the court that selecting additional memory and disk drives for a computer/server at the time of purchase, off of their website, constitutes a 'custom configured computer built to the customer's specifications'. Said computer is therefore not eligible under the company policy to be returned. Has anyone else heard of such a thing? As near as I can tell, Apple is the only company that has such a restrictive policy. I called both IBM and HP, and neither of those companies has such a policy. Am I the only one that thinks there is something terribly wrong with a policy like this? Any opinions? Suggestions? Comments? Whatever?"

5 of 318 comments (clear)

  1. Small Claims Court? by ottawanker · · Score: 5, Funny

    Where do you live that you have a small claims court open at quarter to six in the morning? Doesn't seem like anywhere in the USA or Canada, which may cause unforeseen errors in our legal advice.

  2. I have an idea ... by jmt9581 · · Score: 4, Funny

    Why not write about your experience in a place where thousands of geeks across the world could be disgusted by Apple's slimy business practices?

    :)

    --

    My blog

  3. Re:Sounds about right. by Anonymous Coward · · Score: 3, Funny

    I go to Columbia University and here it's par for the course to hate our university. I'm soaking it up. Would you recommend considering a job at Apple as a future career move?

  4. Re:Is this for real? by no+longer+myself · · Score: 4, Funny
    If Apple ever overruns Redmond...

    Oh please...

    If OJ ever finds the real killers...
    If Nader ever gets elected president...
    If Pete Rose ever gets into baseball's HOF...
    If SCO ever wins against IBM...
    If Osama ever turns himself in...
    If I ever get laid...

    Apple has a nice product, but let's face it, we are in absolutely no danger of them becoming a dominant force in general computing.

  5. Your post should read: by switcha · · Score: 5, Funny

    I just got back from expecting the world and all companies it encompasses to revolve around me, even though I spent a couple grand on a product without clicking a link to see the explicitly stated return policy, or lack thereof. Now heap sympathy on me. I am a victim, and I know you all hate big companies and will concur with my short-on-facts synopsis.

    --
    You know what? ... A little club soda *did* get that out!