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How The Web Ruined The Encyclopedia Business

prostoalex writes "Don't remember an encyclopedia salesman knocking at your door lately? Turns out, fewer Americans are purchasing layaway plans for heavy-bound multiple-volume sets (once sold at $1,400) and turning to the Web for answers, according to AP/Miami Herald. What's more interesting is that even the software encyclopedias are not selling as well, with Google changing the landscape of finding good reference information. 'Microsoft's $70 Encarta is the best seller but industrywide sales for encyclopedia software fell 7.3 percent in 2003 from 2002,' says Associated Press article."

20 of 623 comments (clear)

  1. Or maybe by SpaceCadetTrav · · Score: 5, Funny

    Maybe people just stopped looking things up!

  2. Something that should've been in the original post by sik0fewl · · Score: 5, Informative

    Wikipedia. I'm sure everybody knows about it by now, but it's a great source of information for just about anything you can imagine.

    --
    I remember when legal used to mean lawful, now it means some kind of loophole. - Leo Kessler
  3. Lobbying by funny-jack · · Score: 5, Funny

    The Encylopedia Industry just needs a lobby. How about EIAA? Sue and whine when your business model fails to make money. It's the American Way.

    --
    You probably shouldn't click this.
  4. in other news... by Roger+Keith+Barrett · · Score: 5, Funny

    Candle sales down... candlemakers blame the electric light bulb.

    the candlemaker lobby are asking for sanctions to keep the vital candle market afloat.

    --

    Why don't you embrace your slashbotness instead of living in a dreamworld?
    1. Re:in other news... by KingOfBLASH · · Score: 5, Interesting
      (Note to moderators: Please be patient. This is ontopic, albeit directly related to the parent post.)

      You ever read Ayn Rand's Anthem? If not you should, it's a really good book. As a matter of fact, one of the premises of the book was what would happen if there was a society more interested in the status quo and change (modeled after the commies). There were a lot of interesting points -- one of which was that light bulbs would never be made because the industry of candlemakers would be put out of business. And if you don't benefit your fellow man, you must be evil.

      Sometimes I wish I were a literary nerd so I could explain things better. Oh well, here's a link to a Wikipedia summary.

  5. Safe-for-work encyclopedias are still valuable by mfivis · · Score: 5, Funny

    I'd pay money for an encyclopedia that didn't have an entry about goatse.

  6. Re:Something that should've been in the original p by asmellysock · · Score: 5, Insightful

    What concerns me about Wikipedia is that I don't think any particular credentials are required to publish an article in it. I think something like Britannica would have tougher standards.

  7. Re:Suprising? by Frymaster · · Score: 5, Funny
    what's surprising is that even faced with this new competition, britannica still refuses to publish poorly-spelt and grossly ill-informed posts from my blog!

    the web has my blog. britannica doesn't. the web is winning. isn't it obvious what people want?

  8. Your results may vary by sdcharle · · Score: 5, Funny

    A friend's kid turned in a report on General Lee full of references to a 'Boss Hogg', a guy named 'Roscoe P. Coltrane', and some woman named 'Daisy', and it turns out that wasn't what the teacher had in mind.

  9. in defence of paper encyclopedias... by elchulopadre · · Score: 5, Insightful

    I'll be the first to say that, for encyclopedia-level research, I do just about ALL of it online. Don't think there's anyone on this site who does any differently.

    But, as a teenager, I got a full Encyclopaedia Brittanica from my grandmother as a gift. And the nerd in me couldn't keep me from picking up a random volume, leafing through it and waiting for something to catch my eye.

    The variation on that would be that I'd look something up, and, in the process of finding the right page, some other entry would catch my eye and I'd read up on something (usually completely unrelated) after finding what I'd originally gone looking for.

    Hypertext kicks ass. Ain't no arguing against that one. But search engines show you what you were looking for - it's a lot harder to 'stumble across' completely unexpected stuff on online reference engines. I ain't buying another paper encyclopedia, to be sure... at least not at the price my grandmother paid for mine... but, in the quest for pure, unadulterated trivia, there ain't nothing like it...

  10. You are correct by Raul654 · · Score: 5, Informative

    (Full disclosure - I'm a wikipedia admin) - The premise of Wikipedia is that you can write an article on everything. Unlike major encyclopedias (which might go through 2 or 3 pairs of eyes tops), though, everything on Wikipedia gets peer reviewed many times over. I've seen articles where several dozen people who have modified it. In and of itself, that's an effective form of peer review.

    --


    To make laws that man cannot, and will not obey, serves to bring all law into contempt.
    --E.C. Stanton
    1. Re:You are correct by daviddennis · · Score: 5, Insightful

      I'm not sure how good that argument is, considering that an encyclopedia published in Gallileo's time would be subject to similar pressures and would probably also claim the earth is flat.

      D

    2. Re:You are correct by pkalkul · · Score: 5, Insightful

      All of this discussion assumes that the sole purpose of owning an encyclopedia is information access.

      Many middle-class households (the only ones who could afford a traditional print encyclopedia) bought them for their symbolic value: they showed that you were reasonably well-educated, that you valued education, that you could afford encyclopedias. They also bought them because of pressure not to "let your kids get behind" in an increasingly competitive academic environment.

      These are precisely the reasons that many parents bought (and continue to buy) home computers. Just look at how personal computeres were marketed in the early 1980s, when it was not at all clear why you would want one. Look at how they are marketed to parents today.

  11. Freedom... by 222 · · Score: 5, Insightful

    Im sorry to sound crass, but the overwhelming cost of encyclopedias was:
    1)The cost of printing. This is expensive when you consider the cost of 24 Hardcover books.
    2)The cost of fact checking. Again, this is expensive, as your credibility relies on your information being correct.

    With the freedom of information that the internet has provided us, (1) is a non-issue. (2) However, is still an important one. As we all know, just because its posted on the internet (in duplicate at times!) its not always true. In the end, you might just end up with what you paid for, or you might end up reading a factual, cutting edge lab study that was posted the week previous. Personally? I use wikopedia and everything2.com when im looking up something that piques my interest. When im writing a paper? I'm going to be hitting up a libray and dusting off an encylopedia. Sure i'd use internet sources (read:google) as a tool, but id be extremely carefull with my sources.

  12. Wasn't this one of the selling points of CD-ROMs? by sharkb8 · · Score: 5, Informative

    I seem to remember ads in 1994 you that could fit an ENTIRE ENCYCLOPEDIA onto just one CD-rom, and that it would also include movies, interactive pictures, etc?

    For bound encyclopedias, it's a cost/benefit analysis. For $1400, you can get 2 1/2 years of high speed internet access, with pretty much all the information you can handle. Encyclopedias are just too expensive for what you get.

  13. Computers are much better for looking things up... by blorg · · Score: 5, Insightful
    ...e.g. for reference works, the 'discovery' part of research. Free text search and the ability to jump easily to references using hyperlinks is simply invaluable. It was only towards the end of my time as an undergrad that I got to use stuff like JStor and it was incredibly good; free-text search through peer-reviewed journals going back over a century! I found stuff that I *never* would have relying on paper indexes.

    In the light of this I'm not surprised that the print sales are down. I'm perhaps more surprised that the electronic ones aren't doing better - results from the venerable Wikipedia (generally) excepted, I'd trust an encyclopedia before Google for general basic research. It's not so much a problem for me, but young people don't have as finely tuned BS detectors as older folks; they believe anything they read on the net. It's near impossible to get them to limit themselves to peer-reviewed sources in their papers, and they really do come back with some absolute crap from some random website.

    Parents would do well to consider this when weighing Google against a good CD/DVD-ROM or a subscription to britannica.com; it's a lot cheaper than the print version used to be, and it's guaranteed quality information. Google is an invaluable tool, but it doesn't replace traditional sources of information. (At least until Google Print comes out of beta - then we really will be somewhere.)

  14. Re:Same thing... by M.+Silver · · Score: 5, Funny

    Being the nerd that I was, I would randomly pick a volume and then random turn to a page and read an article about something.

    I used to do that. Drove my younger sister nuts.

    "What are you reading?"

    "M."

    "You're just *reading* the whole thing?"

    "Yep. I really liked 'L'. This is the sequel."

    "You are SO WEIRD!"

    --

    Slashdot's token middle-aged housewife
  15. Re:Computers are much better for looking things up by Mose250 · · Score: 5, Insightful

    I'm not sure exactly how you'd define "young people," but it's been my experience that the fallability of internet resources has been one of the most common topics drilled into the heads of middle- and high-school students, at least in the past decade or so. When I was in middle and high school (not too many years ago), we had entire class periods dedicated to learning which sources are worthy of taking a look at, how to check for bias, and which sites aren't worth anything (read: anything from geocities, for example, or anything with little animated "Under Construction" gifs). Use of the internet was encouraged to be limited and mostly supplemental; use of periodical indexes (such as Jstor) was highly encouraged.

    That's really where the power of the internet is, as you point out - in the specialized reference engines that are freely available to just about any college student and most high school students. For home use, there are other specialized reference engines depending on what you want to look up (www.mdconsult.com comes to mind for physicians). But remember, we're talking about general information here, not writing a thesis - usually you'd use an encyclopedia just to get an the basic idea of a topic, something that a quick google scan or a free online reference site can almost always accomplish.

  16. Re:Something that should've been in the original p by cptgrudge · · Score: 5, Interesting
    Google, on the other hand, has no fact checking ability. And, making things worse, for Google to fact check itself would ruin all of the reasons why people would want to use it in the first place.

    I agree. I was contacted to block a website through our school district web filter.

    www.martinlutherking.org

    It's purely a hate/descrimination web site and the domain name is owned by a known white supremacist organization. But the kids that find sites like these view them as if they are fact! Kids don't do a whois search. It doesn't even enter into their minds that someone would post misleading and false information on the web. A simple Google search turns up all sorts of "information" that points to this "factual" website.

    Part of me needs to block it, but kids need to see this stuff too, otherwise they'll leave school and suddenly vast swaths of the web are now "unhidden" and they won't know what to believe. Maybe I don't give kids enough credit, but it's a troubling thought that our censorship of the web might be doing more harm in the long run, and I'm a part of that.

    --
    Qualitas edurus commercium, nullus penitus net rimor, nullus deus beneficium
  17. Speaking from experience as a contributor of sorts by ReyTFox · · Score: 5, Interesting
    In my writing class(which is just now ending), we wrote several encyclopedia-style entries for the KnowledgeWeb Project. They had to be factually correct, of course, with research and citings and some form-filled information for technical purposes. The entries I worked on varied from pathetically easy(locomotive) to impossible(Henry Hindley, whom I managed to find about two sentences' worth on after considerable searching through the Britannica and Americana, Who's Who's, and then in historical listings of clockmakers. You can see what I came up with on Wikipedia.) Comparatively, I've also started up new articles in Wikipedia anonymously, some of them stubs and others full articles.

    Based on this experience, I've decided that it's FAR, FAR easier to work on a Wikipedia article than one that would go in a commerical encyclopedia. Not just because there's peer review without any institutionalization required(someone reviewing generally reviews the article itself and not the database info), but because the amount of research any one person has to do is minimal for most topics; if you know something, you put it in, else you leave it open for the next guy and mark the article a stub. Eventually someone comes along who knows the bits that are missing, and the article is completed with a minimum of tedium on everyone's part. The articles that nobody knows about, you can post bounties for, and eventually someone brave and passionate about the subject will take on the adventure of searching through dusty archives in the real world looking for the letters or documents that would give him material for an article. There's not really any commercial interest to spoil this picture, since it's all entirely voluntary.

    Vandalization is less of a problem than one might think; if the article is simply turned into whitespace, you roll it back from the history, which covers 100 edits IIRC. If there's bad information, someone had to work hard to come up with it and put it there; it can't be done on a massive scale like other forms of Internet abuse, and it takes at most an equal amount of effort to give the bad information a place as a "minority viewpoint," and much less to just roll the page back. If rival factions fight over an entry, then either it gets hammered out over time into something acceptable to both sides, or it gets locked.

    However, I admit that I still am hesitant to cite Wikipedia as a source, and turn to the library's Britannica for all my encylopedia citations and fact-checking, just because of that "you never know" tendency. It'll probably go away as the Wikipedia becomes better developed and respected. I know that the development of Internet citations took a similar path while I was in school. In middle school(the mid-to-late 90s), the Internet was still "new enough" that many teachers just banned citing from it outright. Later, by high school, they had developed lists of trusted sites to access. Now in college, I can feasably cite anything I want off the Net if I think it's trustable, but most of what I end up using are official documents in PDF format from some research or government group, because they all post them online these days. Wikipedia citations will probably follow in a year or three.