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U.S. Army Warns Microsoft To Back Off

declan writes "My CNET News colleague Ina Fried has written an interesting article today about how the U.S. Army has told Microsoft to stop sending free CD-ROMs of Office 2003 to government employees. In what's effectively a cease and desist order, the Army said: 'Your offer of free software places our employees and soldiers in jeopardy of unknowingly committing a violation of the ethics rules and regulations to which they have taken an oath to uphold.' Whoops! Perhaps this is Microsoft's latest way to fight free software at the Pentagon. Remember that just 8 months ago, the Army paid $471 million for Microsoft licenses."

33 of 635 comments (clear)

  1. Yep, it's happening in the Navy, too.... by andy55 · · Score: 5, Insightful


    Yep... I'm in the navy and this new item hit the streets last week (I considered submitting it as a story--oh well). We had guys and civilian contractors in our building getting free copies of office. My hate for ms reached a new high--talking about caught red-handed trying to plant seeds that will secure them--argh.

    Separately, as a member of the military and despiser of the pitiful quality of ms products, I've always been strongly concerned about the military's use of ms products. The military, like many parts of the government, subcontract-out most tech work and implementation. The contractors, with sealed pay rates and support plans, have no problem deploying huge ms flagships at given branch or sub branch of the military (and then forwarding all the licensing bill to uncle sam). In other words, the root concern is that senior military folks that make the money decisions, need to get the job done but don't have a technical background (ie, to them, linux, microsoft, a server, source code, hacking, and TCP/IP are all one and the same). The contractors drum up offers, the military takes one, and--wham--the US gov't is now shelling out to ms in huge numbers and there's no one who looks at and says, 'is this the best way we could be doing it?'

    If you've been around the government, you know what I mean about how scary the contractors are in terms of quality and knowledge when it comes to industrial back-end technologies. I'm on shore tour now, but when I was on my sub, you'd see these people doing a software install by blindly reading out of a SPAWAR procedure. I'd ask them stuff as they went along to gain knowledge and tips, but I usually got back a sheepish "I'm not sure". Grr...

    Andy

    1. Re:Yep, it's happening in the Navy, too.... by andy55 · · Score: 5, Insightful

      I wouldn't mind getting the stuff for free!

      Seriously, what the hell is in ms office that the previous version didn't have that's of huge value? What more "essential" things can be added to a word processor? At the end of the day, bells an whistles don't make content. Call me when ms puts out a version of Office that makes content.

      Andy

    2. Re:Yep, it's happening in the Navy, too.... by Loadmaster · · Score: 3, Insightful

      MS is the best way to do it. I'm Aircrew in the Air Force on the C-17 Globemaster. We have pilots who are in charge of a 320 million dollar airframe but can't figure out Outlook. We just got E-Pubs and with it pages of documentation on how to burn a CD using WinXP. If they went to Linux we'd have major problems. Most people would be reduced to a corp of Patrick Ewings. They'd all be bumbling around the flight deck bumping into one other. Are you trying to kill me?

    3. Re:Yep, it's happening in the Navy, too.... by Anonymous Coward · · Score: 3, Insightful

      Implicit in your second paragraph is the assertion that the market is a level playing field.
      Any alternative must both meet the MS functionality and provide enough extra juice to cover the switching costs/coefficient of static friction in the market.
      I've got enough active duty experience, acquisition experience, and government contractor experience to know that your last line represents as gross an oversimplification as any other seen on /.
      I think that the most reasonable, measurable thing to do is construct laws permitting companies to be in one major categor of business, say, operating systems or desktop applications only.
      If you configure your XP applicationst for non-MS, and run Mozilla, the operating system hides c:\Program Files\Internet Explorer\IExplore.exe.
      You can't even see that critter in a console window.
      Great. However, there are times when you need to go to a site that conforms to the de-facto, and arguably good, standard set by IE.
      You can, in fact, create a shortcut to this otherwise invisible executable, so that you can use it when required.
      The alarm that this sets off is: how many other instances of the operating privileging certain files are going on within the hard drive?
      Allowing that I probably gave my life away when I accepted the licensing agreement (I'm an honest, paying MSDN subscriber, doing nothing that wouldn't pass muster, that license is written in Perl with a bad hangover, for all I can read it), how confident can I be that this is the only example of such tomfoolery going on? What if there is a ForGoodJusticeScrewTheUserWithThisAPI.dll running around on there?
      Should the operating system company be the same as the application company? I think that the market is going to say NO, and increasingly move away from this dangerous situation. I dunno if government intervention would do more than feed the shark^H^H^H^H^Hlawyers.

    4. Re:Yep, it's happening in the Navy, too.... by WorldRimWalker · · Score: 5, Insightful

      What's the great new feature? The same critical feature that every recent version of Office has provided - compatibility with the latest version of Office.

    5. Re:Yep, it's happening in the Navy, too.... by Karn · · Score: 5, Insightful

      Hang on a second.. If they have to be taught how to burn a CD in Windows, how is that any different than Linux?

      How is that any better than, say, a custom US Air Force version of Linux that has a shortcut on the desktop to a CD burning application or script?

      If you were arguing that Linux wouldn't work on the home desktop, where the users have no sysadmin to fix things, or no tech support person to direct questions to, you would be right that Linux would be too much. However, business and government have both of those resources (usually) and are not an issue. Using Linux isn't a whole lot different from Windows when a competent admin has set up the desktop to meet the needs of the intended audience.

      --


      Why do I keep typing pythong?
    6. Re:Yep, it's happening in the Navy, too.... by UberGeeb · · Score: 4, Insightful

      More likely, the problem here is that these can be taken to be bribes. There are very strict rules in place for US federal and state employees of all types regarding accepting gifts in an official capacity.

    7. Re:Yep, it's happening in the Navy, too.... by djh101010 · · Score: 4, Insightful

      We just got E-Pubs and with it pages of documentation on how to burn a CD using WinXP. If they went to Linux we'd have major problems.

      The clueless users having problems with the application layer are so far separated from the OS as to make it completely irrelevant to them. By giving them a system that they can't accidentally screw up (they're users, not administrators, right?) by downloading the virus-of-the-week or installing the spyware of the day, you reduce their opportunities to screw up the system.

    8. Re:Yep, it's happening in the Navy, too.... by Geoffreyerffoeg · · Score: 5, Insightful

      If the US Armed Forces are ever defeated (as in we tried hard but they thoroughly pwned us, not as in we pulled out or didn't have the soldiers) it will not be for technological inferiority. It will not be for a strategic failure. The US has spent many, many resources ensuring this is unlikely to happen. It will be for something unexpected and completely unrelated to actual battle.

      If any of the Armed Forces are locked into one platform (be it Microsoft or Linux or...) it will open a wide hole for any cracker employed by the opposing governments. The homogeneity will ensure that something that takes one computer will take them all.

    9. Re:Yep, it's happening in the Navy, too.... by kir · · Score: 4, Insightful

      I'm one of those "scary" DoD contractors and I have to agree with much of what you've said. But, much of the blame for M$ M$ M$ does not fall on the contractors. The military WANTS M$. PERIOD.

      I advocate Linux every chance I get. I recently convinced the command I work for to purchase several copies of Redhat Enterprise Linux for our perimeter services (proxy, web, etc.). It was a fight though. They just could not get M$ out of their heads. They simply could not understand that there are alternatives out there. In their world, all web servers are IIS, all email servers are Exchange, all PCs are Windows.

      It wasn't until I told them that our perimeter services have been running on Linux for two years (regular Redhat) that they began to come around. I explained the EOL situation with Redhat Linux and that the most logical choice would be to move to RHEL since our AOSAs (Another OS Administrators) are already familiar with Redhat (ok... that's a stretch).

      They still weren't completely convinced until I detailed the security track records of IIS and Apache. They understood the significance, but weren't completely sold until I showed them a message detailing a group of recent defacements of Navy and Air Force IIS servers in our region (overseas). Then I showed them the Linux/Apache front-end proxy for our beloved Outlook Web Access server and how it would be nearly impossible to exploit many of the IIS vuls through it. Done and done.

      Sad.

      --
      3cx.org - A truly bad website.
    10. Re:Yep, it's happening in the Navy, too.... by King_TJ · · Score: 3, Insightful

      Ok, wait a minute.... I'm not denying that open source *might* be the smartest way to spend taxpayer money for military computer use, but why do people keep insisting that Apple Mac systems are a "closed hardware environment" + "closed software environment"??

      For at least the last 3 years, Apple has been supplying the OS X operating system on all of their computers. Unlike the old MacOS - this is based on BSD Unix! They even provide an X windowing environment, in case using the default "Aqua" GUI itself feels too "closed" to you. It seems to me the ability to recompile pretty much any BSD source and run on the Mac (not to mention the option of even forgoing Apple's own OS and using a flavor of Linux on the Mac, if you so desire) makes it far from completely "closed".

      As for "closed hardware", sure - to some extent. (Probably, most notably, video cards - where your choices are pretty much between special "Mac editions" of select ATI Radeon products, or select nVidia products.) But with USB 2.0 and firewire, you can plug in and use most of today's printers, scanners, cameras, and external storage devices (hard drives, flash drives, removeables like zip, etc.). They've already got gigabit ethernet built into almost all models, so you should be pretty well set on your network card needs (and wireless G is an option for most every Mac too). Where's the big issue? It's kind of like me complaining that Dell makes "closed hardware" because I can't replace dead power supplies in some models with standard ATX replacements (they purposely swapped the wiring around).

    11. Re:Yep, it's happening in the Navy, too.... by Loadmaster · · Score: 3, Insightful

      Hang on a second.. If they have to be taught how to burn a CD in Windows, how is that any different than Linux?

      For me and other more computer savvy users there wouldn't really be a difference. For others it would most likely just be a mental thing. Some people are intimidated by computers and a new UI could bother them. Other than that, as long as your system is setup right there really wouldn't be a difference. Which brings us to
      How is that any better than, say, a custom US Air Force version of Linux that has a shortcut on the desktop to a CD burning application or script?

      I firmly believe that the military will go to a Linux solution within the next 10-20 years. But they need, as you say, a custom version for their needs. The reason I think this isn't happening now is because the people that make these decisions didn't grow up with computers or Linux. They just went to E-Pubs which will save us millions of dollars a year. It took a long time to switch because they don't completely trust the technology. As Linux becomes more common and fresh blood moves up the chain Linux will become a more viable alternative, but right now it's a tough sell.
      Switching to Linux on our all-purpose systems could be done, but it would be rough for awhile. And with our current opstempo I just don't see any commanders going for it. However, there are a few systems they should switch right away.

      1. C-17 ADTD (Aircrew Data Transfer Device)
      The ADTD is just a laptop on the plane for doing the form F (weight and balance) and for viewing E-Pubs (Acrobat). There is no reason this computer should use Win 98. This is a streamlined system where up time is critical.

      2. Boeing Computer Based Training
      These systems are nothing more than terminals used for training. They don't connect to the internet or even the base intranet. You log in, start the training file and that's it. They could save a lot by dumping WinXP on these machines.

      3. Simulators
      Again, a system where uptime and reliability is critical. Also, the sim has one function. A stripped Linux would be a lot better than Windows.

    12. Re:Yep, it's happening in the Navy, too.... by rat7307 · · Score: 5, Insightful

      Yeah, my university has a similar licensing agreement with Microsoft. We get unlimited copies of all Windows versions, all Office versions, and I think a good deal more (haven't needed them, so haven't checked). Of course, we upgraded to that license because Microsoft threatened to sick the BSA on us if they didn't. We were pissed off at the time, but it's actually been a good deal for us in the long run.

      There is something seriously disturbing about your post. Plese re-read it and explain how it is a good deal..

      I read it as 'we were forced to upgrade our software at a co$t or the vendor will sick the lawyers onto us.. but it's a good thing... really... really it is..'

      That to me sums up how they manipulate the customer to get their way...

      It must stop.

      --
      Burma?
  2. Re:I got one! by g4sy · · Score: 5, Insightful

    Totally agree.. it's all just a conspiracy to get Outlook into as many computers as possible. They know that the main battle is being fought over the groupware. Whoever controls the groupware of an organization will have a big influence on the rest of the software installed.

    For anyone who doesn't beleive me, just try migrating Exchange server / Outlook to anything else, and you'll realize the depth of the insidiousness of microsoft mailing out copies of Outlook. They are miring IT department with otherwise good intentions.

    --
    somewhere, on a Big Red Sign:
    if(color==blue){speed--;}
  3. Re:$20 Limit... by Realistic_Dragon · · Score: 5, Insightful

    Um. $500 retail is crap.

    Fair is fair, use the same value they do when calculating their "$90000000000 billion lost to software piracy!" figure.

    --
    Beep beep.
  4. Re:$20 Limit... by Vo0k · · Score: 5, Insightful

    If it something is sent to me for free, it is um, well, free!

    Here, take this gold bar, absolutely for free, it's a gift. You pay nothing, it costs nothing! And now, about that contract of ours...

    --
    Anagram("United States of America") == "Dine out, taste a Mac, fries"
  5. Also insidious... by Anonymous Coward · · Score: 5, Insightful

    A while back when I was an IT monkey, I seem to remember Office2000 would install Outlook even if you specified not to, in the custom install. And don't get me started on trying to uninstall internet explorer...

    This is why I turned to *nux and never looked back.

  6. Are they writing off the cost? by Wesley+Felter · · Score: 5, Insightful

    For quite a while Microsoft (and probably plenty of other software companies) has been donating software to schools and taking a tax write-off for the full retail cost. Not only is the first one free but it's apparently a tax benefit for MS.

  7. The first bag is free. by Ungrounded+Lightning · · Score: 4, Insightful

    I bet a lot of schools and charities would love that software.

    I bet the kiddies would love a free bag of herion or crack, too. But does that mean you should donate one?

    Let's not get another generation hooked on Windows.

    --
    Bantam Dominique roosters crow a four-note song. Once you've heard it as "Happy BIRTHday" you can't NOT hear it that way
  8. Re:$20 Limit... by SirSlud · · Score: 3, Insightful

    Oooh, I love slipperly slopes like this ...

    Why don't you give me your car for free? You wouldn't have a problem with it, right, because you assert that by giving it to me for free, the value of the car is reduced to 0$. Magically, by giving it to me for free, you suddenly don't mind giving the car up, because it becomes worthless through the process of you giving it as a gift! Yeah, thats how it works!

    PS .. the value of an 'intangible' is whatever people are willing to pay for it. In the case of Office 2003, that value is a little more than 20$ as evidenced by the millions of people who've paid more than 20$ for it.

    Whats the value of providing you with your 'intangiable' current internet service (since you don't actually receive a physical object in return for your ISP fee?) Gee, its whatever you're currently paying for it .. it's not just the cost of the paper your bills are printed on.

    --
    "Old man yells at systemd"
  9. This is bribery, pure and simple by JoeShmoe · · Score: 4, Insightful

    As I pointed out when I submitted the story, Microsoft already makes copies of Office that time out after 90-days or let you register via CC during the trial period. You can get them at most Kinko's and so on, and certainly somewhere on Microsoft's website.

    So if Microsoft true intention was to familiarize large customers with new features, wouldn't it make a lot more sense to send them:

    a) a self-running slideshow/video showing demonstrations of the new features (a la Video Professor, autoplay and go)

    b) the aformentioned 90-day trial edition so they could install and see how well it works and then turn around and requisition it if they find a reason to keep it

    c) MSDN or other licensed version that has no restrictions but the EULA clearly states the copy is not legit and cannot be used for actual business (development and testing only)

    Somehow I don't think that's what Microsoft is doing. What they are doing is handing out free license keys to what retails for $499+. That means whoever happend to open the colonel's mail could just slip the key in his or her pocket and take it home with them, register it on their home system and enjoy a free copy of an outragously priced package. I mean, if everyone gets a free copy for personal use, stands to reason when requisition time comes around, people will suggest Office 2003 like they have at home.

    This is bribery. Just because they call it marketting doesn't make it any less unethical. Otherwise, why can't GM just hand over the keys to their new SUV so that people can become "more familiar with our new features"? A legit Microsoft license (the actual hologrammed piece of paper with the key on it) is just as tangible and valuable as any other real-world freebie.

    -JoeShmoe
    .

    --
    -- I wonder which will go down in history as the bigger failure: the War on Drugs or the War on Filesharing
  10. Re:$20 Limit... by salesgeek · · Score: 4, Insightful

    Um. $500 retail is crap.

    Even if it's $5.00, it was my duty in the Navy to say no. I worked supply for a while and I would not even permit a vendor to buy my lunch. The military persons who accept the free copies are in violation of several standing orders and could be literally get 20 years at hard labor at a nice gated community in Kansas.

    --
    -- $G
  11. What about schools? by gcore · · Score: 5, Insightful

    I bet a school could really save some money by getting those "free as in beer" copies of Office.

    But hey, why should schools save money?

    1. Re:What about schools? by shadowbearer · · Score: 4, Insightful


      I bet the students would benefit from getting free crack, too. After all, they could save money that way. /sarcasm

      (I do agree with you, it's just that MS giving "gifts" of this nature to schools is done under the same pretexts (for MS) as it is done to the military. Meanwhile MS bitches about piracy. Hmph. )

      SB

      --
      It's old. The more humans I meet, the more I like my cats. At least they are honest.
  12. Re:donate to schools by macdaddy · · Score: 4, Insightful

    But that's just spreading the monopoly even further. I don't want my local school district to get Office for free. I want them to have to caugh up $25k out of thei extremely small budget for licenses. I want it to cost them a much as it can. Hopefully someone will eventually realize that they can do it for a whole lot cheaper with Macs or Linux boxes. Also you can bet that every single free copy of Office or Windows they give away is one they automatically count as a new user, even if the user uses the CD as a coaster. That's not fair either.

  13. Ummm.. yeah. by The+Tyro · · Score: 5, Insightful

    That doesn't square at all with my experience... former Air Force talking here.

    Most pilots are bright folks, they just stumble when confronted with an area where they have no background or training (like anyone). If you're starting from scratch, Linux is just as intuitive as anything manufactured by microsoft.

    Incidently, the Air Force has plenty of tech-saavy people, often in the form of reservists. I've had systems guys in deployed locations who were company-grade officers... but senior software engineers at major corporations, often using linux on-the-job. Many of them hated our reliance on MS products, and looked for ways to use more-functional things every chance they got. Good grief... our NT servers in Saudi Arabia had to be rebooted monthly or they'd simply cease to function (don't even get me started on service packs).

    MS is not the way... it is a way, and that's all you can say. Pilots are more than swift enough to use linux if you gave them a little training.

    --
    Even if a man chops off your hand with a sword, you still have two nice, sharp bones to stick in his eyes.
  14. The real goal by Greg@RageNet · · Score: 4, Insightful

    The real goal of the program isn't gifts, it's the tried-and-true microsoft crowbar they use to get into any organization. One key 'early adopter' or in this case recipient of the software starts using the system. Then everyone who works with this person is forced to upgrade as the old versions are incompatable with the new version.

    Government employees are a great target for this because it forces all the non-governmental organizations that work with the government to get licensed for the software or face not being able to exchange documents.

    -- Greg

    --
    Slashdot, would a spell-checker for posting be too much to ask? It's not rocket science!
  15. Comment removed by account_deleted · · Score: 4, Insightful

    Comment removed based on user account deletion

  16. Historical Precedent by Detritus · · Score: 4, Insightful

    I was watching a television show on the history of weapons used in the American Civil War. Colt Firearms did something similar. They sent beautifully engraved and inlaid Colt revolvers to many generals and public officials. They were just gifts, but it was an obvious attempt to gain influence with decision makers in the government.

    --
    Mea navis aericumbens anguillis abundat
  17. I know that they are having problems selling it by Orion+Blastar · · Score: 4, Insightful

    MS Office 2003 may not be selling too well, but that is no excuse to give away free copies of it to government employees to boost marketshare.

    Rather it would be better to give free copies to the education market that cannot truely afford it. Our college still uses MS Office 2000, and trying to do a PowerPoint XP/2002 Slideshow on a machine with Office 2000 and a Projector loses a lot of the special effects and other things.

    Also interesting to note is the media copy protection that MS Office 2003 has in it. Another reason for avoiding MS Office 2003 and sticking with an older version of MS Office or going with OpenOffice.org instead. I can see novices copy protecting their documents that they need to share with others and then someone in a different department tries to open up a shared document and it won't let them, and they need access to the info ASAP. We already see this problem partically when novices set passwords on documents and share them and don't tell anyone else what the password is.

    --
    Remember, Slashdot does not have a -1 disagree moderation, and no, troll, flamebait, and overrated are not substitutes.
  18. Re:ethics? by BCW2 · · Score: 4, Insightful

    Our armed forces have higher ethics and morals than 90% of the business executives in the world. They don't make the decision to start a war, never have and never will. Learn how to read the constitution.

    The above post is from aflamebaiting troll.

    --
    Professional Politicians are not the solution, they ARE the problem.
  19. Re:Ethics is the LEAST of their problems. by selfabuse · · Score: 3, Insightful

    I believe the his point was that since this just showed up in the mail, you have no way of knowing if it's really legit. What if someone had trojaned a copy of office and started sending it out to people saying it was from Microsoft?

  20. Oh the Irony! by mydoghasworms · · Score: 4, Insightful

    Fighting Free software with free software.

    (Okay, I know they are two different types of free; hence the capitalization).