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A Family IT/Tech Business??
adzoox writes "As I have just hired on my girlfriend to help out with some secretarial work in my Apple consulting, sales, and technical service business, and considering having my brother work with me soon; I'd like to know what the /. readers think about family in the 'Tech Workplace.' Obviously things aren't hectic like a restaurant, but my father and friends have all warned me against mixing business and pleasure and family. Do any of you have successful family owned IT businesses, eBay businesses, or programming/software consulting engineering businesses and what's been or secret to success? If not successful what unique problems did you encounter? How can I make it successful? And most importantly how do you handle authority (tardiness, work ethic, and workplace codes) with a girlfriend?"
Oh, dude. You are opening yourself up to all sorts of abuse from the Slashdot crowd, but I will try and make some constructive comments to head off any noise.
I have worked in the past with family on a couple of businesses ranging from molecular modeling and pharmacologic development to health care and real estate and I can tell you sometimes it works and sometimes it does not. You will simply have to find out by jumping in, but make sure that everybody understands that running your own business is hard work. Just in case you did not get that: Running your own business is hard work. Sorry to repeat myself, but I have seen the attitude more than once of people saying "Hey, I will start my own business and it will be cool. I can set my own hours, etc...etc...etc...", but many folks have no idea how complicated or difficult it can be. Beyond your knowledge of the work involved, everybody else in a small start up or small company will have to have strong work ethics, some luck and some insight into the market you are looking at working in. Get yourself a good CPA to do quarterly taxes, have regularly scheduled (but short and concise) status update meetings, and decide before you go in, which people are going to accept which responsibilities. Also, be aware that starting your own business can occupy all aspects of your life including your moment to moment thoughts and difficulties can arise if everybody involved in the early stages does not have the same vision.
Also, I don't know what your relationship is with your girlfriend, but both of you need to establish right from the start whether or not she is an employee or a partner, and you need to decide for your relationship what the future (if any) holds in terms of marriage. Even long term live-in relationships can have "common-law" implications, so if the business takes off, but your relationship does not, how are you going to deal with that? It might also be prudent to establish early on what the investment shares are as well. Who "owns" the business? Is your brother going to be a partner or employee?
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In my experience, it is important to have clearly defined, separate roles for each person, so that there will never be overlapping in terms of who does what.
One problem I had with family members is, it's actually more difficult to void your opinion because you still have a "outside" relationship with that person beyond work.
So the best way is to do different things in the business, as long as everybody has a common goal/mission.
Rock that crushes, Paper & Scissors that don't matter.
Never work with friends or family. There are, of course, some exceptions.
Will you have the guts to fire your girlfriend if it comes to that? Or will you simply keep paying her? How about your brother? Unless you're able to look your family or friends in the face as a boss/employee relationship, DON'T.
Think of all the bosses you've had. Remember the really bad ones? Do you want that position?
Your enterprise currently sounds like this, and if it's just employment/contracting your relatives, and not equity in the business, there's probably less at stake. Be fair, be impersonal (ie no "you're fired because you beat up on me in the 8th grade") and treat them like you would any other worker. If it comes to a close call, be prepared to have to work out whether the business or the person is more important to you, and sacrifice the other.
However, if there's any question that equity is or might be involved, then anything more than a trivial enterprise needs to be set up right from the start. Otherwise, there is a very good chance of a falling out, and if there aren't procedures in place to handle it, it can get very messy -- not just acrimonious, but litigious to a point where the business itself cannot operate and falls apart, and everyone scrabbles over the still-twitching corpse. Especially if someone senses $$$$ in it for them...
I'm a lawyer now, and it may sound self-serving, but if there's any chance your relatives might work for any serious amount of time, or this business might make a serious amount of money, get a lawyer to settle the basics, in a binding form. Now, *before* there may be big money at stake, and before any disagreements have arisen. Put in place a process to deal with disputes (eg one of you wants to expand, the other wants to consolidate). Put in place a mechanism to handle what happens if one person wants out, or if you all want to go your separate ways. Do they just get cash, or do they get to take a chunk of your assets out too?
If it's just employment, you may feel that even asking for an employment (or consulting/freelancing) contract might be considered offensive. But you may want to check with a lawyer about ownership of IP created by your brother or girlfriend, though, if that's relevant...
thinking slightly more long term.. let's say your business goes really well and you decide to hire someone else, someone not in the family. It puts that new person in a very akward position because they have to deal with typical office stress with the added dynamic that everyone else in the company is in the boss' family. not cool.