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Phoenix DRM Reads Your E-Mail

martensitic writes "eWeek reports that Phoenix has developed a utility allowing users of its laptop DRM BIOS (last discussed here) to 'check their Outlook data on a notebook computer without needing to boot the machine.' Since Longhorn is still several years away, Pheonix is developing their own trusted apps to sell the BIOS to laptop manufacturers. One can only imagine what other innocuous bells and whistles will be used to leverage DRM onto Joe Laptop's machine."

34 of 298 comments (clear)

  1. Talk about a misleading headline! by MrRTFM · · Score: 5, Insightful

    It's not like the BIOS transmits info anywhere else or logs keystrokes. It's seems to be a quick boot access method to get to your PIM data. And, quite frankly - its ABOUT BLOODY TIME.

    Even with a fast 2 gig PC its hard to convince the family to use the contacts database instead of the paper version- takes too long to boot, logon, load the app. Sheesh, it seems as if this type of information access is going backwards these days. The faster the hardware gets, the more bloated the software gets.

    --
    You can't expect to wield supreme executive power, just because some watery tart threw a sword at you
    1. Re:Talk about a misleading headline! by FrostedWheat · · Score: 3, Insightful

      Most laptops have a hibernation mode. Using that, my 486 laptop can be up and running in 1 second.

      Sure it takes a while after that, but hey it's ancient...

    2. Re:Talk about a misleading headline! by lpontiac · · Score: 4, Insightful
      Even with a fast 2 gig PC its hard to convince the family to use the contacts database instead of the paper version- takes too long to boot, logon, load the app

      The article says this is for a notebook computer.

      Maybe instead of this, they should concentrate on making a suspend/hibernate that works.

    3. Re:Talk about a misleading headline! by Eric_Cartman_South_P · · Score: 4, Insightful
      Dude, buy an Apple. Never turn the thing off, just close the lid. Need PIM info? Open the lid and the OS is responsive on a Powerbook before your hand makes it from lid to keyboard. Then just slap the thing shut when done. Try that on Windows and you'll have to reboot after a week at most. I've had my Powerbook go for two months without ever rebooting, opening and closing lid 10 times a day if not more. And never one crash of the OS.

    4. Re:Talk about a misleading headline! by Jahf · · Score: 4, Insightful

      suspend/hibernate always worked well for me during that one or two days that I used the stock Windows install before repartitioning/replacing it.

      However even a working hibernate can take a minute or two to fully restore, as it has to pull up to a GB of data off the hard drive, properly restart devices, and do a doublecheck of config. That means that on my laptop with 512MB RAM and Win2K it took almost as long to de-hibernate as it did to boot (Win2K has an awfully fast boot cycle).

      Restoring a suspend is much quicker, but then again, suspend works (for me at least) on Linux just fine.

      I personally am not happy about DRM BIOS in general, but having quick access to PIM data without a full boot sounds VERY nice, especially if it can be made multi-user. I can definitely see my grandparents willing to do that over having to go through the whole "scary" boot process.

      Plus it gives you a way to leave the machine off, saving power, while still being able to have it quickly boot into an application that guests might want to use.

      Is it a killer feature? Nope. Does DRM blow? Yep. Is it ironic in a funny way that someone is developing an Outlook compatible app that doesn't require you to run Windows because Microsoft is taking so long on their next version? Absolutely :)

      --
      It is more productive to voice thoughtful opinions (reply) than to judge (moderate) others.
    5. Re:Talk about a misleading headline! by tambo · · Score: 4, Insightful
      Maybe instead of this, they should concentrate on making a suspend/hibernate that works.

      Agreed completely - and I'll take it a step further: An ideal suspend/hibernate mode will be one that runs on almost every reboot.

      Think about it. Virtually every time your computer thrashes its way through POST and Windows boot, it's doing the same thing it did last time. So why not just use a memory snapshot of the last time you booted? If you haven't changed the startup processes/options or hardware/drivers, it should work fine. If these have changed, then your next reboot reverts to the old method, and then it takes a new startup snapshot.

      Admittedly, the only flaw with this scheme is the Windows registry - this changes frequently with regular program usage. But Windows could keep a registry changelog since the last startup snapshot, and apply the changes after loading the old snapshot. Easy.

      This would lead to like a 1-second boot cycle 95% of the time.

      Now, that's the kind of thing that BIOS manufacturers should be working on, not ring-minus-one DRM bullshit.

      Convincing people to upgrade by allowin ghtem to check Outlook mailbox in BIOS? Are they stoned? Obvious problems:

      • Routine functions might (probably will) disable the functionality. Move your mailbox folder, apply a password, insert multiple user profiles, include some VB ties in the background - hell, just upgrade your mailbox format, maybe through an Office patch... how'd you like to have to flash update your BIOS after upgrading your BIOS?
      • If Outlook is inherently tied tightly to functional code (e.g., VBA), and if your BIOS allows you to run this functional code while checking mail, doesn't this give the functional code access to your BIOS? Half the point of Windows is to protect your low-level resources from malicious code - something that BIOS can't do unless it gets as bloated as Windows! Doesn't this pose a huge security risk?
      • Who really wants this?! This is all of the inconvenience of a stripped-down client, plus all of the bulk of a laptop. It's the worst of both worlds! - If users can wait 45 seconds to check their mail through a full Windows interface, why would they want to use a stripped-down, ugly, bug-ridden BIOS version? Why not just sync your Outlook folder with a PocketPC PDA and read it from your palmtop?
      Sadly, this is completely consistent with the lack of innovation plaguing every facet of the software industry. Increasingly, companies seem to embody the principle that their products are good enough for us crummy users - that the R&D expenditures tied to their profits are better spent on special-interest projects, than on genuinely improving their products. Office 2003 has a ton of document-lock features, useful only to large corporations who want to keep their files away from competitors (and, more likely, prosecutors looking for antitrust evidence...) It has NO use for the typical user. Meanwhile, Microsoft can't get around to fixing Office's goddamn bullets and autonumbering, so it's still a stinking pit of frustrating inconsistency. So this story is just more evidence that the current software market is hopelessly broken.

      - David Stein

      --
      Computer over. Virus = very yes.
    6. Re:Talk about a misleading headline! by lordDallan · · Score: 2, Insightful

      And I've never seen a machine running Windows (98,2000,XP) have this problem. Oh wait, I have...

      As well as the laptop resolution getting screwed up after detaching from a projector (Win2k).

      Having the screen on the laptop go black and stay that way until a reboot (WinXP).

      Or having the machine just freeze and die (win2k).

  2. A perfect demonstration... by Jay+Maynard · · Score: 5, Insightful

    Zawinski's Law strikes again.

    --
    Disinfect the GNU General Public Virus!
  3. So? by lofoforabr · · Score: 5, Insightful

    Why get such a BIOS? Increase BIOS complexity and you will end with a heavy, buggy bios. KISS!
    I, for one, welcome our old great Award BIOS!

    1. Re:So? by timmyf2371 · · Score: 2, Insightful
      Sounds like another Outlook virus.

      I was under the impression that it was the actual Outlook applications/Underlying OS which was the problem.

      Can you explain how a third-party BIOS/Email client which is able to access Outlook's data can cause Outlook viruses?

      --

      Backup not found: (A)bort (R)etry (P)anic
  4. I hate to say it... by robslimo · · Score: 4, Insightful

    but with the prevalence of viruses and spam factory trojans contracted via the inboxes of lusers, this may be a case of lesser of two evils. *If I can disable it* then I don't mind.

  5. i see. by SinaSa · · Score: 3, Insightful

    Ah, it allows me to access my Outlook data. Very good. But does it allow me to connect to the net and retrieve new data for viewing?

    --
    --
    The last digit of pi is four.
  6. BIOS Alternatives? by prgrmr · · Score: 5, Insightful

    Open Source BIOS anyone? Prohibitively expensive? Administratively impossibile? Too geek even for /.?

  7. Greatest. Idea. Ever. (NOT) by hoggoth · · Score: 5, Insightful

    Why just Outlook data? Why not extend this idea further. I dont USE Outlook, so I want my BIOS to enable me to check my Eudora mail, engage in ICQ, MSN-MSGR, and AIM chat, check the weather, stock quotes, movie times, and train schedules from my favorite web sites. To support all these things of course, my BIOS would need to bring up a sophisticated operating system... lets call it 'Bindows'. This 'Bindows' would be rather large, so it will need the ability to 'hibernate' quickly and wake up from hibernation quickly.
    Yes, this will be great.
    Much better than what we have now...

    --
    - For the complete works of Shakespeare: cat /dev/random (may take some time)
    1. Re:Greatest. Idea. Ever. (NOT) by fermion · · Score: 2, Insightful
      In the old days we used to turn on the computer, enter into the BIOS, and do all our editing at that level. Real programs would go directly to the assembler, but if were lazy the code could be interpreted by the Basic in the BIOS. We could send the data off to tape or the line printer or the serial port or whereever. Sure, sometimes we would have to put a 8" disk in, spend an hour or so getting the switches right, and then wait another day to load in the dos. But mostly we just played at the Bios, mostly.

      On a more serious note, couldn't something like this be done in open firmware. Boot up to the prompt and go:
      " Hello, wanted to check on the tickets
      tickets
      " nowhere@nowhere.net
      " nothere@nothere.net
      dup
      over
      " send
      mail

      --
      "She's a scientist and a lesbian. She's not going to let it slide." Orphan Black
  8. Whats the point? by dj245 · · Score: 5, Insightful

    With 20 second hibernation restores, are people really so pressed for time that they have to read e-mail from their fricken bios? Leave the bios alone. Bioses generally work fine, are feature packed, and nowadays don't give people problems. If manufacturers need to diferentiate their products they should add usefull features like DVD and mp3 cd playing without booting. These sort of features are for when I am generally not sitting at the computer but just looking at the screen, usually saving the battery life or perhaps noise level (media pc anyone?) If I wanted to read e-mail I would just boot and read e-mail.

    --
    Even those who arrange and design shrubberies are under considerable economic stress at this period in history.
  9. Been There, Done That, Got Linux... by pandrijeczko · · Score: 4, Insightful
    Not that I think this is a particularly useful feature but why is this any different to booting up in single user mode on Linux (within seconds) and issuing "mail" at the command-line? Or add another second to mount home directories and do a "mail" under a user account?

    I really get the feeling they're trying any old tactics to sell Joe Public the idea of DRM.

    --
    Gentoo Linux - another day, another USE flag.
    1. Re:Been There, Done That, Got Linux... by Chalybeous · · Score: 2, Insightful

      The quick loadtime is one reason I'm dying to try Linux; I recently used a Knoppix CD and found that it ran much quicker than Windows XP - even when booting into KDE!
      I, too, have a funny feeling that this is a move to make people think "Ooh, how useful!" and sneak DRM-compliant BIOS under the radar. Am I hopelessly paranoid, or will the next move be "Sorry, you can't download our trailer/demo/free song/sample chapter PDF unless your OS is DRM-compliant" (read: Windows with new BIOS)? And as other posters have said, will this lead to a proliferation of BIOS-targeting viruses?

      Just as an aside, any thoughts on how I should go about making a permanent move to Linux?

      --

      "It is dark. You are likely to be eaten by a grue." -- Zork

    2. Re:Been There, Done That, Got Linux... by pandrijeczko · · Score: 2, Insightful
      Am I hopelessly paranoid, or will the next move be "Sorry, you can't download our trailer/demo/free song/sample chapter PDF unless your OS is DRM-compliant" (read: Windows with new BIOS)?

      I'm afraid that it can only go that way.

      Microsoft need to keep making money to survive but what happens now that every OS and application they make probably has just about every feature users need?

      It's obvious that MS have to start inventing new features and make Joe Public think that he needs those features. At the same time, MS can bring in a "rental model" which means they get guaranteed income from all their licensees.

      Just as an aside, any thoughts on how I should go about making a permanent move to Linux?

      There's no point "cutting off your nose to spite your face". Don't listen to all the hype - give Linux a try as a dual boot system and migrate across gradually if that's what you want to do. Far too many new Linux users get frustrated because everything doesn't run right from the start with a new install - 90% of hardware will be okay, about 5% will be made to work after a little fiddling and the final 5% may not work if its brand new hardware and doesn't have a driver yet.

      Make some unpartitioned space on your Windows machine and get a good starter distro like Mandrake, let it install itself and you'll have a dual-booting system. Go from there and get acquainted with some of the Linux support forums on the Internet - people on those are usually pretty helpful.

      Good luck with it also.

      --
      Gentoo Linux - another day, another USE flag.
  10. DRM can it go far? by cuban321 · · Score: 1, Insightful

    Hopefully the big manufacturers don't use Pheonix and come up with thier own (or continue using their own, whatever the case).

    I find it real hard to believe IBM will allow DRM to get to the point where Linux is unusable/"untrusted" on a machine.

    I also find it hard to believe that Microsoft will be able to lock the internet down to the point where only Windows workstations can get to websites anyways. /Even/ if it did happen, I doubt the EU would let it go far. So even if the corrupt US lets MS win, I can buy a web proxy in the EU for surfing. Sucks, but it's better than losing my right to choose.

    Daniel

  11. don't shut down the pc by codepunk · · Score: 1, Insightful

    Well hell just tell them not to shut down the pc. Damn that was tough.....

    --


    Got Code?
  12. Causing more problems than you solve? by Stopmotioncleaverman · · Score: 5, Insightful

    Surely this has,if nothing else, the potential to simply create more problems than it solves?

    Solved: Annoying need to wait for a few seconds while my machine comes out of hibernate mode.

    Problem: A plethora of BIOS destroying viruses and worms, spread by email, capable of rendering whole systems useless.

    Given the (frankly silly) amount of worms circulating in today's email, would this really produce a worthwhile benefit? I fail to see how this produces more good effects than bad. If you really, honestly, have such a pressed schedule that you can't wait for your machine to come out of hibernate mode then

    a) You need a less pressing job
    and
    b) What are you doing on /.? :P

  13. file system by Anonymous Coward · · Score: 3, Insightful


    id rather my bios just connected the HD and not actually read data from my files thanks

    what happened to doing a task but doing that task really well

    if writing the bios is simple enough that you have time to add applications then just drop the price, my alternator for my car doesnt include extras with it just does its job cheaply and well

  14. Re:Solution looking for a problem by Beatbyte · · Score: 3, Insightful

    lol.

    Thats a great informative post there.

    I don't have to wait at all either. I have a P2 450 with fluxbox and kmail. I paid $150 for mine. How about you?

  15. Re:S.m.r.t. by MrIrwin · · Score: 2, Insightful

    Whilst the BIOS will show virus ridden email, it will not execute virus content, there is no OS yet. This means you have a possibility to review your email to check for suspicious email without risk. Ever wondered why so many people still use Pine?

    --

    And if you thought that was boring you obviously havn't read my Journal ;-)

  16. Wrong tool for the job... by perly-king-69 · · Score: 4, Insightful

    Use your PDA for storing contacts, not the PC?

    --

    --
    This sig is inoffensive.

  17. Basic?? by Stiletto · · Score: 4, Insightful


    BIOS - Basic Input Output System

    What does checking Outlook email have to do with _Basic_ Input or Output? Why don't they keep going and put a spreadsheet in the BIOS while they're at it?

  18. BIOS means BASIC, damnit. by RedShoeRider · · Score: 5, Insightful
    BASIC Input/Output System

    From someone who did, once, inadvertantly flash a bios with the wrong firmware and have to go though the hell that ensued to get a new firmware chip....the idea that the BIOS can directly connect to potentially damaging information is downright frightning. Imagine the potential if they allowed dynamic updating (think windows update), and the hell that could ensue if someone figured out how to hack its updating system.

    Perhaps those email-hoxes of old about a virus completely destroying your computer were actually profetic.

    --

    Chris Knight is my hero.

  19. Program evolution by srussell · · Score: 2, Insightful
    All programs evolve until they can send email.
    -- Richard Letts
    Jamie Zawinski, author of the original Netscape email program, is also quoted as rephrasing this as "All programs grow to encompass the functionality of email reading"

    They weren't kidding, were they? The corollary is, then, that all devices evolve until they can read email.

  20. Built-in wireless surveillance. by Anonymous Coward · · Score: 1, Insightful

    It's not like the BIOS transmits info anywhere else or logs keystrokes. It's seems to be a quick boot access method to get to your PIM data. And, quite frankly - its ABOUT BLOODY TIME.

    With the coming of widespread wireless availability, the BIOS will soon be able to access your PIM data without needing to boot the full O/S *and* ship a copy of all your email off to the FBI/DHS/ATF/DEA/Microsoft without your knowledge.

    And coming from the perspective of US government law enforcement personnel, quite frankly it's ABOUT BLOODY TIME.

  21. Re:No you can't by Felinoid · · Score: 2, Insightful

    Actually it wouldn't.
    I take you back to the days BEFORE e-mail viruses.
    Most users would read BBS e-mail from a PC with ANSI enables.

    There were some features and defects in the Microsoft provided ANSI driver that would permit someone to lock up your keyboard or crash your machine.

    For a while I used that feature as a cheap macro system. But I dumpped it for security sake.

    The point is that when you heep features on eventually something bad will happen.
    Adding the ability to read e-mail to BIOS certenly qualifys as "heeping features".

    It would make sense that typical outlook express viruses won't work on the Pheonix bios but that certenly dosen't stop anyone from develuping new ones.

    --
    I don't actually exist.
  22. Re:Greatest. Idea. Ever. (NOT?) by hoggoth · · Score: 2, Insightful

    I never implied anything about non-volatile RAM. The article is about a mini-OS in ROM or PROM. It's not the same thing at all. Whatever they stick in that PROM will be obsolete in weeks. I don't want an OS in my boot PROM. As you said, the whole "BIOS" is a stupid idea. The boot PROM should be a minimal bit of code that knows enough to read data from a boot sector on a hard disk, a CDROM, and a floppy, then execute whatever it found on that boot sector. Leave the rest up to the OS.
    The right way to do what Phoenix is proposing (if it should be done at all) is to change the OS so that it has a 'fast boot mini-mode' that comes up right away without the entire 5 minutes of booting everything. But Phoenix doesn't make OSes, they make boot PROMs. So their solution is to put it in the boot PROM. I'm sure if this was "Subway"s idea they would put a mini-OS in a lean turkey sandwhich and issue a press release that it was a great idea.

    --
    - For the complete works of Shakespeare: cat /dev/random (may take some time)
  23. So called trusted computing will result in... by Fuzuli · · Score: 4, Insightful

    birth of new companies, or rise of small ones. Why ? because i will certainly prefer a bios with no crap built in, and many others like me, will create the demand for such computers. Even if most players in hardware scene prefer to sell "secured" products, there will be a huge demand for clean bioses and computers.
    Remember what happened when overclocking became something that most guys at least wanted to try ? One by one, all motherboard manufacturers (except Intel of course) began to produce models that allowed better support for overclocking. Now it's easy to modify bus speed by a precision of 1 mhz or something if i'm not wrong. No jumper mess or other weird tricks are necessary ( i remember taping of some parts on my celeron 300 to have 2.4 volts)
    So, MS or whomever supports this kind of movements will create a huge push for migration to more open systems. It's not hard to guess that all major apps will suddenly refuse to work on "untrusted" computers. So, that will create another great oppurtunity for open source software, for it'll possibly be the only option to work on "clean" computers.
    So there is a strong possibilty forusers migrating to "open" alternatives, which may create a nice **ck y*u effect to MS and supporters of such "trusted" environments

  24. You can already do this on the HP Tablet by digithead · · Score: 2, Insightful
    The HP TC1100 has a Phoenix BIOS and by applying a patch at HP's site you can enable this feature. It bascially copies Outlook data to a SD card. You can choose to copy manually or everytime Outlook starts. When the tablet is turned off you can access this data by pressing the buttion that toggles the external display and holding it for a couple of seconds. It works when the unit is in hibernate mode too. I used it a lot until I got a Blackberry and started using the wireless mail and calendar reconciliation.

    --
    Once you lick the lollipop of mediocrity, you'll suck forever!