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Privacy Complaint Against Google's GMail Service

CRCates writes "Privacy groups in the UK have filed a complaint against Google over its new Gmail service. Privacy groups said they were concerned about Google's ability to link a user's personal details, supplied in the Gmail registration process, to Web-surfing behaviour through the use of a single cookie for its search and mail services. "

19 of 447 comments (clear)

  1. Erase the cookie by Anonymous Coward · · Score: 5, Insightful

    Erase the cookie. Don't use the service. How do you know Yahoo! doesn't read all it's mail?

    Welcome to paranoia.

    1. Re:Erase the cookie by sgtron · · Score: 5, Insightful

      Hotmail, Yahoo, GMX.. they all *read* your email.. let me explain. All these services have "anti-spam" measures in place. They scan all your email for certain terms that would identify it as spam. Now, what is Google doing differently? They also scan your email, not only for spam words, but for ad keywords. I don't see the big problem here honestly. If you don't want your email scanned for spam terms or ad words, just use a real isp and run your own anti-spam software.

      --
      No todo lo que es oro brilla
    2. Re:Erase the cookie by Sethb · · Score: 4, Insightful

      It gets even dumber. People have privacy concerns about Google scanning the e-mail to deliver the AdSense ads, and now this, but they're sending their e-mail around the internet, through god knows what relays, in plain text? Uh, here's an idea, if you're worried about privacy in regards to your e-mail, wrap it in GPG/PGP and be done with it. You don't send important correspondence on a postcard, do you?

      --
      When in danger or in doubt, run in circles, scream and shout. --Robert A. Heinlein
  2. Re:How can they do this? by darien · · Score: 5, Insightful

    Presumably this group wants Google to get it right before it's released to the public! Which seems fair enough to me. Isn't that what being in beta is for?

  3. Er... by Inuchance · · Score: 5, Insightful

    If you don't want them to have your personal info, then don't provide it! GMail is a service, not a requirement.

  4. Why shouldn't google be able to link data? by Chris_Jefferson · · Score: 5, Insightful

    I'm still not entirely sure what everyone's complaint is here. You don't have to join Gmail to use google. They openly admit that they may combine data (unlike everyone else who do combine data but refuse to tell anyone about it)

    If you don't want google using your data, don't give it to them. Personally, I'm happy for google to have all my data if it will improve my browsing and emailing experience, and that is my personal choice to make.

    What people should be complaining about is insurance and credit card companies which buy incomplete and incorrect sets of data and judge your credit rating based on it (it's happened to me). Now thats dodgy.

    --
    Combination - fun iPhone puzzling
  5. Not that simple by GreenCrackBaby · · Score: 5, Insightful

    The article is very clear: privacy groups aren't just arguing that Google is violating privacy, they are arguing that Google is violating the law (by violating privacy).

    It seems that European privacy law is much more strict than US law, and by retaining a subscriber's email even after they have deleted it or cancelled their account Google is breaking those laws.

    Huge difference.

    --

    "The market alone cannot provide sufficient constraints on corporation's penchant to cause harm." -- Joel Bakan
  6. Privacy Groups by Fortress · · Score: 5, Insightful

    Any one else think it's odd that a privacy group is complaing about a service that isn't available to the public yet? I'm all for privacy, but let's pick the reasonable battles. It will be repeated ad nauseum here, but you don't HAVE to sign up for Gmail.

    I would much rather that privacy groups spend their finite resources fighting the stuff we don't have the option of avoiding, Big Government and such.

    Seems like any other organization, privacy groups have to justify their existence by creating problems where none exist.

  7. Knee Jerk reaction by AlecC · · Score: 5, Insightful

    This seems to me to be very much a knee-jerk reaction. Provided that Google is up-fromt will all this, why shouldn't I be given the opportunity to opt-in to such a service? I entirely agree that this should not be done secretly - but Google is very upfront. Surely it is not an invasion of privacy if I explicitly accept that Google will scan my mail as part of paying for the service.

    I like Google Adwords. Given that advertising is an endemic part of life, and is not going to go away, Adwords is the way I want it. Let Google take all the advertising revenue with Adwords, and may the popup merchants go broke. If Google want to offer a paid-for non-Adwords service, I shall think about it - and probably not buy it.

    As to keeping some of your email when you delete it - I don't think this is intentional. AFAICS Google has a "weak delete" policy - they try to recover deleted space, but if they don't recover it all, too bad - disks are cheap. So there may well be old copies of your emails hanging round. What the hell - they are not indexed, so it will take a deep search to find it. Do Yahoo, Hotmail & Co guarantee a destructive overwrite when they delete your mail? I doubt it - in which case they might have an old copy lying round on their disks.

    So, privacy people, don't spoil what looks like it might (subject to confirmation, of course) be a useful, opt-in service because of arcane potential privacy problems.

    --
    Consciousness is an illusion caused by an excess of self consciousness.
  8. Email is not private by lordbios · · Score: 5, Insightful

    Email in its basic form is not, nor has never been, private. There have never been any promises that email was private. I remember from the first time I used email that it was always likened to mailing stuff on a postcard, not in a sealed envelope. It's also not like Google is trying to hide the fact that they are scanning your emails. It is right out in the open in the terms of agreement. If you don't agree, don't sign up...

  9. Re:How can they do this? by orthogonal · · Score: 4, Insightful

    I'd imagine the people in this beta have signed some kind of agreement where they say they cannot do anything if they are adversly affected by Gmail, so what's the problem?

    The problem is those pesky "inalienable" (or "unalienable" as one source writes it) rights: inalienable simply means that something can't be given away or sold -- alienated -- even if you want to give it away or sell it.

    Just as you can't, regardless of contract, sell yourself into slavery in most countries, Google's GMail quite possibly violates European law (but not U.S. law, which protects privacy very little if at all).

    So a contract is no defense, as contracts for illegal activities are unenforceable.

  10. Lots of ways to get yourself in the GMail database by Anonymous Coward · · Score: 5, Insightful

    OK fine. So you don't have a GMail account, but what if you send mail to one?

    Your boss: "I'm on the road - send me your status report IMMEDIATELY to yourboss@gmail.com"

    Recruiter: "I have a job for you - send me your resume at somerecruiter@gmail.com..."

  11. Re:Tit for Tat by orthogonal · · Score: 4, Insightful

    Seems to me that if they give you a free gig of space, some targeted ads aren't too much to pay.

    "Seems to me, Mr. Jefferson, if England gives you the security of their navy, a little taxation without representation isn't too much to pay."

    "Seems to me, Mr, Franklin, if we can give up a little liberty for security, that isn't too much to pay."

    "Seems to me, Mr. Churchill, giving up 'a distant country of which we know nothing' in order to get 'peace in our time' isn't too much to pay"

    Do you write no email that is personal enough that you'd object to Google looking through it in order to serve up ads?

    If you're willing to give up your privacy for mere convenience, what else are you prepared to give up?

    How much for your right to vote? A gigabyte of space? Two?

    How much for that freedom of speech -- I mean, when did you last need that? And freedom of assembly, will you throw that in too, for say, three gigabytes?

    You're not hiding anything in your email, so you're probably not hilding anything your house either -- let's install some free anti-crime cameras in your bedroom -- for your protection of course.

    Did I miss the memo telling me that Americans had become so lazy we can't even get up off the couch to protect our privacy anymore?

    Alles in Ordnung, Herr Reichsminister!

  12. To much tin foil in the air by cyberlotnet · · Score: 5, Insightful

    Whats the diffrence between Hotmail, Yahoo, Every other free email provider out there And Google..

    Nothing, google is just upfront and honest about whats happening to your emails.

    They have to "scan" through them to provide virus and spam protection.

    They will use there distributed approach to searching to provide fast web based email services. This means your email could be on 100's of there servers at the same time. When you hit delete it might take a while for it to be removed from all systems.

    Here a company steps forward and is 100% honest about what they are doing and we flame them.

    No wonder we have to deal with lame support and excuses from companys every day.

  13. Re:At least SOMEONE is concerned about this by wheany · · Score: 4, Insightful

    Around here there are people who think that Microsoft is evil. There are also people who think that Google is evil. These groups might have some overlap.

    Slashdot is not a collective mind. You are not the only free thinker.

  14. Crybabies by lo_fye · · Score: 4, Insightful

    Boo hoo!
    Somebody call the whaaaaambulance!

    First: If you read the EULA before you checked the box, you'd know about how they're going to use the info. So, it's not an invasion of your privacy. You told them they could do it! You 'signed the contract'.

    Second: They're not trying to hide what they're doing AT ALL. They should be commended for that. It's stated right there on the main page.

    Third: You should know by now that privacy doesn't exist. If you need to hide something, don't hide it on a cheapass server owned by someone else. Get your own co-located box and encrypt your mofo-email! PGP, baby. Or get a Hushmail account.

    Fourth: It really is a genius revenue model. Minimally invasive. Text-ads are acceptable. Unlike Hotmail & Yahoo, Gmail won't have any annoying banner ads or pop-ups. That is awesome.

    --
    geeks are cats who dig a certain kind of cool
  15. Re:At least SOMEONE is concerned about this by mdfst13 · · Score: 4, Insightful

    "Microsoft is just trying to make money too. So why then do people around here believe Microsoft is EVIL, when they have the choice to simply use something else (like LINUX)."

    Microsoft actively tries to destroy companies that it thinks might interfere with their monopoly. Further, it uses its monopoly position to force deals upon other companies (for example, if you sold *any* PCs with Microsoft OSes, you had to pay a licensing fee even for those machines that did *not* have the Microsoft OS installed). Google has never done anything like this, AFAIK. Microsoft leverages its monopoly by requiring people who accept one piece to accept others (e.g. their EU case). Google offers people the *option* of using this service (and it is possible that they may not be able to offer the *option* in Europe if this is a real limitation; more likely, they will just tweak their service to bring it in line).

    It's not making money/not making money. It's living honorably when you're at the top. Google traditionally has; Microsoft traditionally has not.

  16. Re:Nobody's forcing you... by InodoroPereyra · · Score: 4, Insightful
    If someone has a problem with the way the advertising is done, then they shouldn't use it. It is not like Google is hiding all of this information from their users. I strongly disagree:
    • If Google terms of service violate European law, it is appropriate for Europe based people to complain.
    • Google listens. If they are taking a wrong turn, it is wise to let them know.
    • So, if a company offers to do something illegal to its customers, do you think the company is untouchable, because you are not forced to be its customer ? This is just nonsense.
    • Yes, they are honest, and you can probably trust their current management. But what will happen to your personal data in future under new management ?
    It's funny. Your same argument has been used to death by microsofties before: what's wrong with microsoft ? Nobody forces to use their products. Yeah ...
  17. Re:How can they do this? by throughthewire · · Score: 4, Insightful
    ...you can generally be more confident that this information is more transient than it will be on the Gmail system

    Confident? That's a very dangerous assumption if you're that concerned about your privacy. I maintain quite a few corporate e-mail systems, and one of the biggest problems is convincing people to delete anything - even crap. It's not uncommon for the executives to have mailboxes which exceed 1GB.

    I have every business email I have sent or received in the last six years. My assumption is that every email I send is more than likely still out there.

    Don't want your messages to be readable by the 'wrong' people? Encrypt 'em real good, or don't use email.

    "Don't send anything over email that you wouldn't want published on the front page of USA Today."