Why Mobile Phones Are Annoying
griffinn writes "Jakob Neilsen recently conducted a study comparing the perceived annoyance level of two commuters having a face-to-face conversation and one commuter talking on the mobile phone. Interestingly enough, subjects were also asked whether the ring tone is annoying, and people didn't find the ring to be particularly bad."
The study was done by Monk et al. Nielsen's story is merely an abstract.
Original article: Andrew Monk, Jenni Carroll, Sarah Parker, and Mark Blythe: "Why are Mobile Phones Annoying?" Behaviour and Information Technology, vol. 23, no. 1, 2004, pp. 33-41.