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Why Mobile Phones Are Annoying
griffinn writes "Jakob Neilsen recently conducted a study comparing the perceived annoyance level of two commuters having a face-to-face conversation and one commuter talking on the mobile phone. Interestingly enough, subjects were also asked whether the ring tone is annoying, and people didn't find the ring to be particularly bad."
How are those damn ring tones NOT annoying? "Hey look how cool I am with my 50 cent ring tone!" What ever happened to a plain phone, that rings, vibrates and stores contact information. I find the whole ringtone /instant messaging and even the internet on my phone quite useless.
I beleive people tend to talk louder while on a cellphone. They repeat themselves over and over. "Can you hear me? I said..." People will talk on a cellphone without regard to their "real life" companion... sometimes I feel as if I'm not really there when someone gets involved in a conversation. And its annoying because, when I want to listen in, I only hear half of the conversation!! :-)
Just my US$0.02
I think these guys have been conducting this experiment on the train I catch to work for the last two years.
I should buy some cement.
The study was done by Monk et al. Nielsen's story is merely an abstract.
Original article: Andrew Monk, Jenni Carroll, Sarah Parker, and Mark Blythe: "Why are Mobile Phones Annoying?" Behaviour and Information Technology, vol. 23, no. 1, 2004, pp. 33-41.
I wish people on cell phones would be more courteous, and only take calls where acceptable, and then only speak as loud as they need too.
My general rule of thumb is to move to a place where a pay phone (for those of us old enough to know what that is) would naturally be placed and then talk as if I were on a pay phone.
For example, in the airport find a spot in a hallway or in a corner and turn your back to the crowd. In a restaurant (even a fast food restaurant), take the call and quickly move outside or to a deserted area.
It just shows respect for those around you.
Ha, ha! Nobody ever says Italy.
On the contrary. I believe most would find the ring tone to be most annoying.
The funny thing is that they have done a controlled study, and you haven't. No matter what you believe until you actually do a controlled study you're opinion would seem to be wrong.
In South-East Asia, where I am from, having a handphone is almost as important as being literate;you can't really live without it.You can but its hard to communicate long distance since public land-line phones are not well mantained and are in generally bad condition.Its no longer a matter of status/fashion statement.
This is why public cell-phone ethics is a serious issue here.In general, the older ones have a tendency to talk too loudly, however I do noticed that the younger generations have learnt to speak as unobtrusively as possible, maybe realising the phone-speaker can actually pickup their voice without having to shout across the room.
My 2 cents
Having lived for nearly a year in Shanghai, I'm all but immune to cellphones. As a matter of fact, I've been one of those people who not only leave their cellphone on in the theater, but actually take the time to answer if it rings. I kid you not, this is normal behavior here.
And why not? In China, as well as most parts of Asia, cellphones are not an annoyance in any way. They're just a part of life. I think in the West, cellphones were initially thought to be annoying because they were an obnoxious show of money, and this has carried on to this day. In China and South Korea, having a cellphone is part of life and is not considered as annoying.
Methink the people surveyed here thought a cellphone conversation was more annoying than a face-to-face conversation simply because it's, well, a cellphone conversation. We still tiptoe around cellphones in the West. For all I can see, this annoyance is purely cultural.
(Earlier today, I saw a perfect picture of modern-day Shanghai: in a sea of bicycles, a man riding, and a woman seated in the Chinese way in equilibrium on the back of the bike with both her legs on one side... And as the man pedals his old rusted bike, the girl behind her is merrily thumb-keying SMS messages to her friends.)
Let me first start by saying that I agree mobile phone use does have its etiquette, and certain limits should be respected (i.e. volume of the ring tone in a quiet place, such as a library).
But I really think it's only a matter of habit. I believe if an American lived in Sweden for a while (a country with one of the highest mobile phone penetration rates), they would quickly get used to hearing phones ringing and people talking on them all the time, without feeling necessarily annoyed. It's the constant reinforcement by others in US society that mobile phones are in fact extremely annoying that maintains this perception.
It's almost as if people go out of their way to get annoyed at someone talking on the phone. Because logically speaking, and as the article states, if you only hear half the conversation, you should only be bothered half as much. And if listening to just one side of the conversation is bothering you, then why are you listening in the first place?
Hello. HELLO.
I'm writing on slashdot.SLASHDOT
Nah its rubbish
Omnis amans amens
I have never heard a real cellphone go off after that ad.
Ahhh...the great dumpster continuum. Many a free computer will be found there. -- sowth (748135)
I occassionally do some work for a person who works as a producer in Los Angeles. So far, she has answered her cellphone at a museum, at a classical music concert, while in meetings and on a date. The last time I called her she mentioned after about three minutes that she was at a movie theater, watching a movie. I asked her why she even bothered to answer her mobile. I think she was actually dumbfounded that anyone would not answer their phone when it rang.
I suspect that one part of why hearing half a conversation is more annoying has to do with the intermittent nature of half a conversation. Whenever someone starts talking near me, particularly if they are using a loud voice, I listen for a moment to see if they are talking to me. If they are in a conversation where I an hear both parts it's easier to ignore as it's easy to tell that they are not addressing me. With the stop/start pattern of half a conversation, I think most people are subconsciously triggered to pay attention to see if someone wants to talk to them, every time the local speaker makes a remark.
I think the problem is that the phone covers your ear, so you can't hear so well and the normal feedback that controls your voice doesn't work so well.
Normal phones got round this by feeding back some of the signal from the microphone to the earpiece, so you could hear yourself speaking a little. Unfortunately, mobiles don't seem to do this.
Just once, I want to try this.
Obtain an old 1960s rotary dial telephone, as found in all British households (since at the time, the phone company was the GPO and were the only people to be allowed to connect phones, so the range was extremely limited. It did include the Ericofon though).
Inside the phone, insert the guts of a cheap GSM cell phone. Build some electronics to change the LD pulsing from the rotary dial into something suitable to cause the cellphone to dial. Maybe add an extra button as a 'Send' button for the cell phone. Have the loudspeaker of the phone which the ringtone normally plays through connected to a circuit that rings the phone bell.
Catch the train.
Receive phone call. "Rrrring rring". Pull out old phone from bag, place on table. Lift receiver.
"HI I'M ON THE TRAIN!"
Phone a friend with the rotary dial, too.
Observe looks of fellow passengers.
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