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Red Hat Desktop Unveiled

Gudlyf writes "Red Hat announced yesterday that they will be releasing a version of their OS -- dubbed 'Red Hat Desktop' -- targeted at corporations, universities and government agencies, "looking to upgrade their PCs but don't want or need all the features that ship with the latest version of Windows", said Matthew Szulik, Red Hat's chief executive, although it's not targeted at consumers. It will cost on average about $5 a month per machine, with additional support services available."

21 of 324 comments (clear)

  1. didn't they just announce... by dijjnn · · Score: 4, Interesting

    that they weren't interested in the desktop a few months ago... ?

    --
    ~dijjnn
    1. Re:didn't they just announce... by cowbutt · · Score: 3, Interesting
      No, they said that Linux wasn't ready for the consumer desktop just yet, which is entirely different and disarmingly honest.

      Of course, that didn't stop people from spinning it as "Linux isn't ready for (any) desktop".

      --

    2. Re:didn't they just announce... by cjjjer · · Score: 3, Interesting

      this is where MS fud blows up in their face. XP when you buy it has ZERO support.

      And this is where your fud blows up in your face. For the base price of a MS OS (98+) you get an online KB for free, windows update for free, support from hundreds of vendors and there KB's for free. What do you get from Red Hat, a single point of contact for support or RTFM from people in the community? If I were to purchase a desktop OS purely on the idea of support MS products would be top of my list due to the fact they actually might be around for awhile.

      Didn't Red Hat say a few months ago that they were not going to compete with MS at the desktop level? Why would you waste $5 per month on a company that in a year might say "oh we made a mistake we cant make money off of this lets toss the whole thing in the toilet." MS is in front right now because they are in it for the long haul. Until a distro based company can say that and put their money where their mouth is MS will always be in front.

    3. Re:didn't they just announce... by Anonymous Coward · · Score: 2, Interesting

      Then why isn't anyone adopting it? I mean...it solves all these issues, right? It's sooooo easy to admin and help desk, right?

      Why are the only people who seem to have actually transitioned happily, despite so many pre-announcements of people who were going to switch to Linux and be so happy they could cry, is Ernie Ball? That was the only post-switch story that was positive, and the only other post-switch story was the extra cost and pain and suffering in Germany (forget which city).

      So it's this freebie sitting there, and corporations are thumbing their nose, saying, "no thanks, we hate saving money, we'll just stick to a more expensive, more difficult solution."

      If it's so easy, where are the switchers?

    4. Re:didn't they just announce... by IANAAC · · Score: 2, Interesting
      Didn't Red Hat say a few months ago that they were not going to compete with MS at the desktop level? Why would you waste $5 per month on a company that in a year might say "oh we made a mistake we cant make money off of this lets toss the whole thing in the toilet." MS is in front right now because they are in it for the long haul. Until a distro based company can say that and put their money where their mouth is MS will always be in front.

      You've got a point about RedHat changing tunes, but don't think that there aren't any companies selling Linux-based systems that don't provide consistent support. SUSE has always had good support (and you've always had to pay for it). And this support has always been for the entire range - desktop to server.

      Yeah, I'm a SUSE fanboy. They're "in it for the long haul", but I doubt they'll be the only ones.

  2. Interesting... by peterprior · · Score: 5, Interesting

    First they sync their release cycle with SUSE, then then rename their desktop products to personal and professional - just like SUSE, and now their releasing a Linux Desktop for the enterprise.
    Come along Redhat, do keep up..

    1. re: interesting... by ed.han · · Score: 3, Interesting

      from the article:

      "szulik said red hat desktop will not be targeted at consumers."

      yet. i'm convinced that the corp market is essentially a massive "toe-dangling", to see if this really represents a revenue stream for them to go after the retail market down the road. red hat has great brand-recognition among non-IT folk. if they can get this working and accepted, it's just a matter of time before you see it in your local [retailer].

      remember how IBM-compatibles became popular? people used 'em in the office, eventually wanted what they knew at home, and now here we are. i think the red hat guys are hoping they can repeat that success on some cost-effective level.

      now, if that's the case, the quandary for slashdotters: do you hate red hat more or do you want linux desktops everywhere more? :>

      ed

  3. why? by sjwt · · Score: 3, Interesting

    at $5 a month, it dosent seem too much cheeper then the upgrade windows ever 3 years option in the long run.

    As any extra OS/Freeware programs you put on it
    woudl probly have an equvelnet MS compatable version, i dont see too much of a saving hear as support is still extra..

    --
    You have 5 Moderator Points!
    Which Helpless Linux zealot/MS basher do you want to mod down today?
    1. Re:why? by FatherOfONe · · Score: 1, Interesting

      I think what he is saying is, that you could use OpenOffice on Windows, you could use Gimp on Windows etc...

      I understand RedHat wants to make money off this deal, and $5 doesn't sound like too much when you factor in that you get support with it, but my two issues are.
      1. Redhat takes free software and makes it easy to install, and work with and then charges close to what Microsoft does. I am sorry but how many developers does Redhat have on staff?
      2. They want you to basically lease the software from them. That sucks. One good thing with Microsoft windows versions less than XP was that if your company hit hard times you could wait a year or two before an upgrade. Now you will have a fixed cost to Redhat every month.

      It appears to me that the bean counters are in charge at RedHat, and they are totally focused on what will make them the most amount of money. Not that this is all bad, but they appear to be doing this at the "cost" of their customers. They kinda seem like another software company I know of.

      Redhat, this is what I want.
      1. A downloadable ISO version of your enterprise server software, that I can work with but get no support on. I should be able to load this on as many machines as I want to. If I EVER need support on these systems OR want to use up2date on them, then I should have to pay.
      2. A desktop version of your software, that is also a free download or a boxed set. Not Fedora!!! This should also have the ability to load on as many computers as I would want to. Again this version would have no support or up2date functionality unless I pay you. This version, unlike Fedora would actually have vendor support from companies like Oracle, Borland, IBM, etc.

      The weird part is that I would have little to no problem paying you $100 for your "desktop" system, and I wouldn't mind paying for support afterward. Say $50 a year for up2date services, and support calls at $75 for workstation calls and $300 for server calls.

      Either way, Redhat's actions has caused me to start using SuSe, and I suppose in a weird way, I owe you some thanks. I would have NEVER done that before you "tweaked" your licencing.

      --
      The more I learn about science, the more my faith in God increases.
  4. for the very first time by Tx · · Score: 5, Interesting

    "These organizations now, for the very first time, have an alternative to the historical Microsoft-desktop paradigm," he said.

    Haven't tracked down the detailed specs of this realease, but what can possibly make that true for Red Hat Desktop, but not for any previous Linux distro?

    --
    Oh no... it's the future.
  5. RedHat Desktop! by akaiONE · · Score: 5, Interesting
    You just got to love the way the Linux companies rush to the marketplace now with their Desktop distros. I remember back when a little company called Caldera released OpenLinux, with a very promeising suite of applications and functionality based around KDE.

    Now, we have both SuSE and RedHat with their very smooth and stylable desktop gui's that should work for anyone interested in trying out Linux as a desktop OS.

    I did some realtime testing with this, and gave my dad a SuSE Linux 9.0 Live-CD and told him to stick it in his brand new HP Pavilion. The distro fired up smoothly and within ten minutes my dad was surfing the net, reading his mail and listening to the local networked radio.
    If this release of RedHat can match the likes of SuSE and others I belive we're finally set for - the year of the Penguin :-)

    --

    "-Who said sit down?!"
    -- S. Ballmer @ MSDC 2003.

  6. I'd pay five bucks for my MOTHER-IN-LAW by HawkinsD · · Score: 5, Interesting
    Why not to consumers?

    I spend several hours a month supporting my mother-in-law and her skanky disease-ridden Windows laptop. I'd love to get her onto a nice Linux system, supported by somebody who's not me.

    I'll install it, and train her, and then she can call the nice Help Desk boys when she can't execute the free screen-saver software that she got in her e-mail.

    Hell, I'd go ten bucks.

    --
    Never attribute to malice that which can be explained by mere idiocy.
  7. Re:It's a Longhorn Killer! by Pros_n_Cons · · Score: 4, Interesting

    yes, interesting:
    "To that end, The Red Hat Desktop offering will include the Citrix ICA Client as well as Vmware."

    --

    -- "of course thats just my opinion, I could be wrong." --Dennis Miller
  8. cost by DreadSpoon · · Score: 2, Interesting

    $75 for the initial package, maybe. Real support isn't included with that price. Nor is all the many extras you need with a Windows machine, like a virus scanner (that's more than $5/month right there).

  9. Linux going mainstream by gimple · · Score: 3, Interesting

    This made the Minneapolis Star Tribune home page.

  10. Confusing message from RH by T5 · · Score: 5, Interesting

    First, Red Hat decide that the desktop is not where they want to focus, and fire off the Fedora project to shift the focus for support to the community a la Debian for their non-enterprise focused distro. Fedora takes off well, certainly better than many expected, before RH9 EOLs, but not without causing a lot of grief for many of their existing enterprise customers, who don't feel that RH's existing lineup will work for them. Then, four days after the end of the Red Hat line, the announcement is made that there's a new Desktop offering that somehow slots in below Red Hat Enterprise Linux WS.

    News flash: Elvis has left the building. Many enterprise customers, being confused by RH's current strategy and feeling less than satisfied by the Fedora have already moved to some other Linux distro for the desktop and are looking to consolidate behind one vendor that can cover their needs top to bottom (SuSE and to a lesser extent Mandrake come to mind).

    Why, Red Hat, did you not announce this product long before the RH9 EOL, positioning it as RH10, for example? Many of my clients would have been reassured that they weren't being abandoned. Many were already happily paying the $5/month for support and feel betrayed. I've done my best to keep them in the fold, but your message hasn't been consistent and forthcoming enough. They don't trust you any longer.

  11. Just who is going to be on the other phone? by Glonoinha · · Score: 4, Interesting

    I just have to ask - who is going to be manning the phones?

    If I thought I could get quality (geek level) support whenever I was having a Linux problem I would drop a five spot / month in a serious hurry,
    but if the clown on the other end of the phone is neighbor to the guys giving phone support for Belkin and Dell ... screw that. Has nothing to do with nationality and everything to do with getting intelligent answers as opposed to someone following a diagnostic script.

    --
    Glonoinha the MebiByte Slayer
  12. Re:Not open source by jdavidb · · Score: 3, Interesting

    What Linux user doesn't have Acrobat Reader, Flash, a Java runtime, and RealPlayer loaded on their machine?

    (Waves hand.) Me!

    I'm actually thankful not to have most of that installed. For one thing it keeps me from viewing a lot of junky web content I'd prefer to just avoid. Yes, sometimes I'm hampered, but I have other machines for that stuff if need be.

    Just last night I was reading a paper for school where gv on my RedHat 7.2 machine actually displayed better than Adobe Acrobat on my OS X ibook. I was astounded, as Adobe usually gives better performance.

    I don't mind if a distribution includes non-free software; I'm still using some myself, just not on Linux. The thing that bothers me is when a distribution includes non-free software but claims to be 100% free. There's a place for hybrid distributions, those containing gratis software and/or shareware but still redistributable as well as, I suppose, Frankenstein distributions with enough proprietary crap to keep you locked in; however, there is also a place for the "100% free" (and/or "100% open source") distribution. I like the way Debian segregates things into three categories of "freeness" so you can easily set your distribution to be just what you want.

    The thing that distresses me about this decision (and deception) on RedHat's part is that previously they committed to being 100% free, back when they finally replaced Netscape with Mozilla. I remember specifically seeing a statement that the only piece of software left in the distribution that didn't meet the Open Source definition was Netscape, that they were waiting for Mozilla to catch up, and that the minute it did they would drop Netscape and be 100% free. I remember after a RedHat install I used to specifically go replace the Netscape launcher on the panel with Mozilla, until I upgraded to 7.2.

    I understand the economic realities that make them want to distribute this kind of software, but I do not appreciate the change in policy, and I appreciate the duplicity even less.

    Actually, can anyone confirm that the product really does have these packages? Or is that just something a troll threw in?

  13. Re:Still too expensive? by PyromanFO · · Score: 2, Interesting

    That's not really a good assumption as they're targeting small to medium sized businesses with this. Large businesses would probably have different pricing, just like they have different academic pricing. $5/mo is for the support, so I'm guessing volume licensing would apply to the support, since you don't actually pay for the software :)

  14. Re:Tad optimistic aren't you by Ami+Ganguli · · Score: 3, Interesting

    Funny you mention genology programs. It's amazing what's available for Free (beer and freedom).

    Obviously you have a point about the reams of third party software that exist only for Windows. But there's a large segment of users who would never wander into a software store and pick up a random program. It would just never occur to them. Their software universe consists of whatever they bought with the machine. In that market Linux can compete exceptionally well.

    I think that most OSS programmers are happy that their software is getting wider distribution. Whatever motivated them to start the project in the first place can only be enhanced by having more users.

    --
    It is tempting, if the only tool you have is a hammer, to treat everything as if it were a nail. - Abraham Maslow
  15. RedHat 9 by milsim · · Score: 2, Interesting

    I think the previous poster had in mind the abandoning of RedHat 9 line.

    In terms of software itself, how is the new RH Desktop going to differ from old RedHat distros, RedHat Worksation, or Fedora? Is it simply Fedora + support or a come back to where they left off with RH 9?