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Comcast Plans Cable Boxes with Integrated Wi-Fi and Snooping
Kaa writes "Short version: Comcast's cable modem/802.11g base station that is made by Linksys has capabilities to 'phone home' to Comcast and tell them how many devices are connected to your WiFi base station, how much bandwidth they are using, etc. It also has the capability to 'disable LAN segments' which, I assume, means they can kick your devices off your home network if they choose to do so. Something tells me this particular device won't make it into my house..."
Simple Solution:
Put a smoothwall box or another router between your home network and the new cable modem (as I'm sure many of us already do). Although the wireless access would be nice to use, 802.11b/g access points are pretty cheap these days.
Sure, the /. user won't want this in their house...
But the user who is too dumb to configure WiFi without Comcast's help needs this. This technology could let Comcast's techs lock down any access point who's not running WEP, and see to it that all the devices the customer has are taking their DHCP assignments properly. Of course, anybody reading this will know how to do these administrative tasks on their own, but those who are clueless can have trust Comcast configure their router and firewall to optimal settings.
If this cuts down the number of worm-vunerable computers on the Internet by letting those who don't know what they're doing hand the controls over to Comcast, I won't complain.
Why aren't bandwidth quotas sufficient?
That's just evil. Count me out.
Can I bum a sig?
I'm done with consumer/residential broadband. Blocked ports, slow connections, poor customer service, arbitrary limitations on use... It's just not worth it anymore. I've dealt with dead lines and clueless techs for too long.
Instead, I'm springing for commercial/business class service. The support is better, the speeds are higher, and the service is usually excellent (since businesses won't put up with the same garbage residential users will).
Consider this: a cable modem usually costs about $40-$50 a month for residential service including a single IP address and bandwidth caps. I can get 1536k x 256k commercial DSL for about $80 a month that includes web hosting, DNS, and 5 IP addresses. The extra $40 is not much, and you can offset that by selling access to your neighbor if you're so inclined (perfectly ok with most providers).
The above costs about as much as most people pay for a cable modem and cable TV, and quite frankly, I've found that lots of bandwidth is far more entertaining than lots of TV stations.
I'd list some companies that offer comparable service plans, but I don't want to look like an astroturfer. Hit Google and you'll find lots of nice options (as long as you live somewhere civilized ^_~)
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If there is one thing to be learned from Comcast, it's that they have an IMMENSE subscriber base. Outrage is commonplace. But it's also important to not let it consume you. It seems like over at Comcast, there are like "too many chefs in the kitchen" sometimes. Every now and then, one of these chefs will do something that is extremely unpopular. It takes a little while, and then things fall back into place the way they should.
In any case, Comcast does eventually get the message, but you may have to speak somewhat louder or go down to the office yourself, or write the "right person" a letter, describing your problem.
So while you, as an individual, may have to, at some point, stand up and assert your rights in the face of an immense company such as Comcast, the important thing is to do it with conviction, to not panic, and to maintain a level-headed approach to the whole situation.
There is nothing worse than being constantly dragged into these massive online bitching sessions that explore every possible worst-case scenario from every possible angle.
The most important thing to do with Comcast is to remain calm, and chill out, while trying to stay informed. This, unfortunately, is a serious challenge, because the information that you need to know is usually buried in a veritable hastack of hatred and negative emotions. It's unfortunate, really.
Eventually, when there are options, other options, for those folks who don't live within the necessary distance from the CO, or, when Comcast learns that many very technically knowledgable users don't have a choice when it comes to broadband access (whichever comes first), then these problems are going to go away, for good. The sooner the better.
I think Comcast has come a long way towards making things more friendly for alternative OS's and do-it-yourself home networking, and I have a feeling that these two things will be around to stay. That's just my feeling.
Try to use 3 Mbit/sec for an extended length of time, and see what happens. Chances are, you'll get a nast-gram in the mail saying "You're using too much bandwidth!, 3Mbit/sec is the name of our service, not a description!".
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The new CableModems specific purpose is so that Comcast can sell add-on units that they also control. Think Cable DVR equipment that can also be accessed by your computer (through these protocols). With all far-reaching technologies, including this one, there is a lot of potential for abuse. However, if abuse occurs, a lot of folks will be signing up for DSL or Satellite service (where DSL is not also available).
Bottom line... this will allow comcast to sell Network Appliances. They make money, $$. If Time Warner were doing this first, I'd be much more prone to believe the "RIAA conspirists". If AT&T (no longer part of ComCast) were still involved, I might be more worried about Vonage devices.
At the same time, this will enable Comcast to sell their own VoIP (like vonnage) devices for their own telephone service. Basically, home cable-extension appliances are not new, but they are just starting to get popular. This technology will enable that sector to grow.
As commonly said here... follow the money. I see money in additional in-home networking appliances, like Cable-Radio (delphi style) - - if you don't pay for it, they can cut off that "segment".
Kinetic stupidity has a new brand leader: Allen Zadr.
Disclaimer: I am a Comcast employee. I am not trying to defend this product/standard/company, but will clarify a few things.
The cablehome pro standard shown in the article show what it can do, but not what Comcast is actually doing. What is currently implemented does not intrude in the ways suggested. Comcast employees can view basic information like current DHCP leases, # of WLAN clients and router config (parental settings, etc) The cablehome standard implementation is currently very limited, only in certain areas at this time.
I also want to say that I disagree with many Comcast policies, but we don't care what is connected to the gateway unit. The gateway is set in the firmware to only give 5 DHCP leases. If one wants more devices they need to set it staticly, but non-Comcast installed devices are not supported anyway.
Also keep in mind who this product is marketed to - the average family lacking the technical ability to configure their own wireless network.
I can say with authority that these devices suck. They have custom firmware with the vast majority of the normal Linksys functionality stripped out. The end user isn't even supposed to be able to access the web interface. (The login is comcast/1234 if anybody needs it...) About the only good thing is that they come with WEP enabled with no key by default, so if the install technician (who usually knows only slightly more than the end user) forgets to go in and set a WEP key, no wireless clients can connect. I'm not even sure it's possible to disable WEP on them... I know it's not through the normal technician 'install' interface, but there is an avanced WEP screen I haven't played with too much.
Comcast wants to charge something to the effect of $20 for the network + $10 per additional computer monthly, depending on your region. They want the install technicians to call in the MAC of each connected device, which are stored in the space in Comcast's system where additional outlet information usually goes. I am not sure whether this actually does anything. One of Comcast's lead technicians explained to me that the first time they went out (3 of them) to try to get one of these devices installed, they spent 6 hours working on it, only to discover that the problem was they hadn't called in the MAC addresses. Contrast that with my own experience, having installed 4 of these (showing the contractor's techs how to do it), all of which have worked just fine wireless without calling in the MACs. I don't know if that's a permanent solution though, in each case the customer took my recommendation that they get a normal cable modem and buy their own router to save money, so we removed all 4 of the ones I installed within a day or two. (Obviously I won't be telling you exactly who I am, someone at Comcast might be reading this...)
Anyways, if they've got some grand scheme to restrict access to approved and payed-for devices, it looks to me like it's not working yet...