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In-Flight Wi-Fi Makes its Debut

mindless4210 writes "German airline Lufthansa will become the first carrier to provide Boeing's Connexion service to its passengers. The service will be unveiled on May 17 on non-stop flights from Munich to Los Angeles, with plans to outfit their entire fleet over the next year. Passengers will be able to purchase access using their credit cards and Wi-Fi enabled laptops. The cost is set at $30 for the entire flight or $10 for 30 minutes."

17 of 336 comments (clear)

  1. Connection speed??? by molarmass192 · · Score: 1, Informative

    Doesn't seem to be mentioned anywhere and the Boeing site appears to be dead. I'm assuming it's better than dial-up.

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    1. Re:Connection speed??? by Pranjal · · Score: 2, Informative


      The site mentions that it will be over a broadband connection. But the website also mentions that they will using 802.11b so that's a maximum bandwith of 11Mbps shared among atleast 15-20 users at the very minimum. Factoring the satellite connection lag I'm pretty sure it will go down to a crawl. Just check your emails and get along with it.

  2. Re:Wink wink by josh3736 · · Score: 4, Informative

    I don't believe your own right hand counts for admission to the mile high club.

  3. Flash vs. no Flash by Big+Nothing · · Score: 4, Informative

    A Flash-free website with information on Boeing Connexion can be found here.

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  4. Why you can't listen on takeoff & landing by k2dbk · · Score: 5, Informative
    I've never understood how a CD player could mess with their equipment very much...
    I once asked why, and was told that they don't want you to not be able to hear any announcement that might be made during those "critical" times.
  5. Re:Whole new world.. by baudilus · · Score: 4, Informative
    from the CBB FAQ (currently /.ed):
    What is the Connexion by Boeing service infrastructure?
    * Airborne system: airborne antennas, airborne servers, routers, and associated wiring.
    * Ground system: network operations center, associated satellite uplink and downlink equipment, and business operation center.
    * Space system: leased satellite transponders.
    It looks like they do use satellites, but they also seem to have ground NOC's and antennae. They don't say which is used for what, but it's safe to assume that it won't be as fast as my optonline connection :D
  6. Re:VoIP by lukewarmfusion · · Score: 2, Informative

    VoIP over port 80. Unless they're monitoring traffic for specific packets (not just blocking ports)... then again, I have a feeling that these planes won't also be equipped with a sysadmin and Packeteer. Then again... that would explain the costs.

  7. Have you ever used an Airphone by grahamsz · · Score: 2, Informative

    I had to make a call on one once, because my flight couldn't land at the destination airpot and I didn't want my fiancee to try driving through the snowstorm to pick me up.

    It took about 10 attempts to get it to work, the instructions were inaccurate, when something went wrong it just produced a random tone... when i actually got it to work the call was so noisy I could hardly make out a word she said.

    Worst $10 call ever... fortunately that was a lufthansa flight, so next time i'll just email.

    1. Re:Have you ever used an Airphone by nacturation · · Score: 3, Informative

      It took about 10 attempts to get it to work, the instructions were inaccurate, when something went wrong it just produced a random tone... when i actually got it to work the call was so noisy I could hardly make out a word she said.

      Worst $10 call ever...


      Next time that happens, call your credit card company and reverse the charges due to "service not as advertised". Lufthansa (or whoever provides the service) will then have to eat the cost of the call. If more and more people do this, it'll force them to either drop the service (due to chargeback costs) or improve the quality.

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  8. Re:Reasonable... by eggboard · · Score: 2, Informative

    Boeing charges from $500,000 to $1,000,000 per plane. They also spend $300M/year to lease transponder space on satellites.

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  9. Some answers by Anonymous Coward · · Score: 2, Informative

    I worked in support for these guys last year while they were in beta with BA and Lufthansa - very, very cool setup let me tell you.

    A few of the questions I can answer, mind you these may not be the most current stats:
    - speed is like broadband, but they will not specify the exact bandwidth. feedback from 'consumers' was positive, they said it was like home dsl or cable
    - VoIP worked. It was done between passengers on the plan itself as well as to/from the ground. Say goodby to $10/min airtime!
    - no ports were blocked during the trial, people were running all kinds of things

    As far as hacking and what not: only a handful of people per plane will use this service. It won't be too hard - if they care - for them to walk around a little and see who paid and who didn't.

    Lastly, the whole interference issue is, inmho, complete bs. The regulations vary widely on international carriers in terms of what you can use and what you can't. If it were a real safety issue, there would be consensus and a blanket ban on all electronics, or all rf electronics. There isn't. It's fine. Just relax.

    Oh, one other thing: this will not be used for any type of data transfer to/from the cockpit for obvious reasons. There are systems in place for that, and Boeing is not looking to use this system to replace those any time in the near future.

  10. "debut" of something that was there last year? by the+big+v · · Score: 2, Informative

    Last year, my partner took a flight from DC to Frankfurt on Lufthansa. The were testing IP connections then, and he was able to borrow a laptop from the plane's stash to try it out. It was suitable for doing email (yahoo web based email), but not yahoo! chat, because those ports were blocked. we were able to hold a pretty good conversation via email though. Web surfing was passable.

    He was told that if he had his own laptop, he could connect to the office VPN and then have unrestricted access anywhere via that connection.

    Two months ago when he took the trip again, Lufthansa told him they were no longer offering that service, so he left his laptop at home...

    I'm glad to see they're offering it again. Perhaps the next trip (if they offer it on the DC->Frankfurt leg) he'll take his laptop again.

    I hardly see this as a "debut" given that he was using it over a year ago.

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  11. Re:Entirely bizarre - why not Ethernet? by mean+pun · · Score: 4, Informative
    Given that each seat already has a myriad of cabling going to it, I simply can't see why they've opted for WiFi connectivity - other than as a gimmic.

    Two good reasons are weight and maintenance. All that extra wiring may be a small fraction of total takeof weight, but why waste it, when you can get paid for air freight or burn less fuel? Also, keeping all those connectors functioning is much harder than keeping a wireless access point running.

    Oh, and installing all that wiring would require a lot of expensive maintenance time, whereas installing a wireless access point is fairly simple.

  12. Re:Interference by Anonymous Coward · · Score: 1, Informative

    well, enough BS answers here, so why don't I try to add some more.

    I've actually designed In-Flight Entertainment systems.

    The main reason is EMI; ElectroMagnetic Interference. Any electronics that are installed on the airplane have to be certified as per DO-160 which includes stringent EMI checks, especially at frequencies that can affect the avionics. It's very similar to the FCC certification, except that the 'sensitive' frequencies are different.

    The actual frequencies used by WiFi equipment don't really bother the avionics much.

    However, in lab enviroments it was found that CD(ROM) drives tend to emit quite a bit of EMI, especially in the range that MAY affect avionics. I think this is more due to the motors (one for spin, one for laser position) then anything else, but I may be wrong here.

    There are quite a few incident reports that suggest that EMI caused by electronics brought on-board by passengers may have been the problem. There's ton's of people denying this, but I've read quite a few of these reports and I'm not so sure that I'd take the risk.

    I also read about a test they did with different laptops. They would use the exact same laptop, do an EMI test. Then drop the laptop and do the test again. In some cases, the drop had apparantly severly changed the EMI characteristics (possibly by cracks in the shielding) and some laptops definitely were way over what normally would be considered acceptable.

    Anyways, apparently the CD drive can be a significant enough cause of EMI for the airlines to play it safe.

    btw. most of the more modern aircraft (or more precisely, avionics) is far less susceptable to induced EMI and it really is not that big of an issue.

    As far as all the conspiracy theories go, there are none. These rules are pretty much entirely based on what the FAA mandates. The FAA mandates this because of the numerous incident reports.

  13. Re:The guys doing flyovers for wifi hotspots. by Penguinshit · · Score: 2, Informative


    Without getting into an argument, the wake turbulence coming off of a heavy jet is enough to put a small civilian private craft completely out of control (if not destroy it by snapping the wings due to the sudden and uncontrolled aerobatics). I got super-lucky in that I knew what was going on and was actively trying to avoid the WT while on final. Just the little taste I got was enough to make me pull out and radio for a go-around.

    Anyway, your small prop-driven craft couldn't even keep up with a passenger jet (even if said passenger jet were flying just above stall speed and you were at max power).

  14. The speed is 20Mbps down, 1Mb up, probably by zmcnulty · · Score: 2, Informative

    According to this Japanese article reporting on a Mitsubishi R&D event back that I translated back in February, Mitsubishi's dish can download at 20Mbps and 1Mbps.
    There's a couple assumptions that go along with my statement though - first of all, this assumes Lufthansa is actually using the Mitsubishi dish for the Connexion service. It also assumes that the actual connection speed is going to be the same as the experimental connection speed, because that's the only figures Mitsubishi provided. Either way, 20Mbps for a plane full of people probably won't be too fast. And I'm sure the pilot won't hesitate to turn it off if there are conditions in which the plane may need power redirected to other systems.

  15. Re:Whole new world.. by Shakrai · · Score: 3, Informative

    They will refuse to allow this. None of your discussion of enforcability is relevant to what I said, as I didn't make any claims about how or if they would enforce this rule. I'm pretty sure that setting up your own wi-fi network on a plane would not be allowed, so I don't see why them having their own network would change this.

    I wouldn't mind hearing why they refuse to allow this. I only responded so quickly because you made a one line comment of "Yes they can" without anything to back it up. What reason would they have to _not_ allow you to do this? What would be next? Refusing to allow people sitting next to each other to use a crossover cable or IR-link? What possible reason would they have to do this other then pure greed?

    Besides my whole point all along was that you don't need to be associated to their AP to play LAN games. It's not "setting up your own wi-fi network" -- you aren't bringing an AP to the party and plugging it in. I don't see why they would refuse to allow you to do this (obviously the RF isn't a factor if they have Wi-Fi in the first place) or how such a rule could be enforced given that many laptops have internal wi-fi systems and there would be no obvious indication that an ad-hoc network was actually functional.

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