Slashdot Mirror


OptInRealBig Wins Restraining Order On SpamCop

arikb writes "Some online newspapers are reporting that the infamous Scott Richter and his company OptInRealBig won a temporary restraining order against SpamCop. The TRO prevents SpamCop from sending complaints about OIRB to their provider or removing email addresses from the complaints it receives which regard OIRB. I think we will rue this day for years to come." Update: 05/12 16:43 GMT by T : The Ultimate Fartkno writes "HillsCap, a fed-up SpamCop user, is now organizing a class-action lawsuit to be brought against Richter and Opt-In. At least 1,000 signatures are needed, so tell your friends!"

39 of 519 comments (clear)

  1. Chicken Little by Anonymous Coward · · Score: 5, Informative
    I think we will rue this day for years to come.
    Spare us the drama. No, we won't rue this day for years to come. It's a temporary restraining order that expires on May 20th. That's next week. If you blink, you'll miss it. Also, note this from TFA:
    IronPort did not file an opposition to OptIn's motion for a TRO, which OptIn filed May 4. The court reviewed the papers and issued its ruling on OptIn's motion May 10 without a hearing. IronPort has not yet filed an answer to OptIn's original complaint.
    Ironport owns Spamcop, for those who don't know. So where's the problem? The sky is not falling. Someone show the judge the Daily Show clip of Richter, his "high volume email deployment", and how he was made a fool. I'll reply if I find the link.
    1. Re:Chicken Little by Liselle · · Score: 2, Informative

      scottrichter422@yahoo.com

      I would say he's probably changed it or it was fake to begin with (Yahoo? He could run his own email server), but you asked. :P

      --
      Auto-reply to ACs: "Truly, you have a dizzying intellect."
    2. Re:Chicken Little by thewldisntenuff · · Score: 5, Informative

      http://dnsbl.net.au/files/show.wmv
      http://www.ian ai.net/jokes/DailyShow.ScottRichter. wmv
      http://www.badmonkey.ca/files/show.wmv

      Links to the Scott Richter clip!

      Maybe this will fix my crappy karma....May the Slashdot Effect Begin!!!!

      -thewldisntenuff

    3. Re:Chicken Little by bencc99 · · Score: 4, Informative

      another mirror

    4. Re:Chicken Little by merlin_jim · · Score: 3, Informative
      The problem is that OIRB is in fact junk mail; basically it's an association of a lot of different mass email marketers, and when you opt in for one, the fine print is that you opt in for all of them.

      This is not effective email marketing nor is it ethical, IMHO...

      I also do email marketing campaigns. Any campaign I design complies with the following criteria:

      • Users explicitly permit email to be sent to them
      • Users have the option to not receive email marketing items
      • User email addresses will never be sold or shared with other organizations
      • The email is sent from a non obfuscated mail server owned by the company sending the email (or their ASP), and the mail header information is valid
      • The email is a tasteful, well-formed message using no obfuscation techniques
      • The email is sent from a valid email address to a single recipient


      As long as you follow these criteria there's no reason any spam filtering software should filter you out...
      --
      I am disrespectful to dirt! Can you see that I am serious?!
    5. Re:Chicken Little by johnnyb · · Score: 2, Informative

      "That, in a nutshell, is confirmed opt-in. It is the ONLY legitimate method of bulk E-mail advertising."

      BS.

      First of all, confirmed opt-in opens itself up to just as much spam as non-confirmed opt-in. You just wind up with a bunch of spam that starts "We have received a submission from someone claiming to be you to join our mailing list, 'Vicodin available at example.com'. In order to verify your email address for the opt-in list 'Vicodin available at example.com', you have to reply to this message.

      Second of all, the only practical problem with unconfirmed opt-in is that it's your word against theirs whether or not you really opted in. Oh wait, that's true anyway. The only thing confirmed opt-in gives you is that people who don't know how confirmed opt-in works wind up not being able to get useful emails, and only get crappy spam rather than the emails they want. We've tried confirmed opt-in and the only results are that we have a bunch of people emailing us why they weren't added to our list.

      With regular opt-in, we have gone for over a year without a single complaint. I think the redhat-list has more problems.

      "If your company is not doing those exact steps, in that exact sequence, you're spamming. Period."

      Yes. Period. Because _you_ say so. Obviously, I should always consult you on definitions of any words I use, because you are the only one with correct answers.

      "If you are spamming, please tell me which marketing firm you're with so I can place your IP address range(s) into my domain's 'Deny' list for the mail servers."

      If you or your users ever receive email that they didn't want, and the issue is not resolved completely to your satisfaction, I encourage you to do this.

      Think of it this way. Let's say someone signs you up for a list that you didn't want them to. In the case of confirmed opt-in, they will get one useless extra email. In the case of unconfirmed opt-in, they will get one potentially useful extra email that they only have to reply or click on to get removed. In the case of confirmed opt-in you're wasting bandwidth sending junk (and the spammers are going to spam with the "verification" messages anyway), and in unconfirmed you actually get content. Either way is open to abuse by bad parties, but confirmed opt-in causes problems for some of the computer-challenged.

      Anyway, as long as you believe that you and only the people you agree with get to set all standards for definitions, I guess you'll just have to consider me a spammer.

    6. Re:Chicken Little by JuggleGeek · · Score: 2, Informative
      The TRO has been dissolved and an expedited hearing has been scheduled.

      http://www.clickz.com/news/article.php/3352951

      In the order dissolving the TRO, Judge Armstrong said, "The legal issues are more complicated than they originally appeared and the Court has a number of questions regarding the facts." For this reason, the TRO was dissolved and an expedited hearing set for May 18 in which both parties can set forth their arguments regarding the restraint.
    7. Re:Chicken Little by ChaosDiscord · · Score: 2, Informative
      I don't see how that's any different from now. "Did I sign up for this list? No? Alright, they suck".

      The biggest difference in how I react.

      With an unexpected confirmation opt-in message I simply ignore it. It's unfortunate that I got it, but at least it's a one off irritation.

      With an unexpected mailing list message things get more complicated. Is it spam? Definately don't reply, as it confirms the email address and earns you more spam. Is it a legit list? Well, read the message looking for the information on how to get off the list. Of course, it's not always clear which category a message is in. Either way I must take specific action (Basically blacklisting or unsubscribing), or I can expect further messages.

      I don't agree with the earlier claim that unconfirm lists are spam. However, confirmed opt-in is a good way to show that your company or mailing list is interested in being a good citizen. It shows that you understand people's email boxes are full of unwelcome junk and you don't want to be another source. This won't end spam, but it can reduce the number of people complaining that you're a spam source. This will reduce the number of blacklists you end up on.

  2. Follow-up by Anonymous Coward · · Score: 5, Informative

    Video. Wonder how long that poor schmuck's server will last, but it's not on the Comedy Central page for the Daily Show that I can see.

    1. Re:Follow-up by puppet10 · · Score: 4, Informative

      It is on Comedy Central its just hidden a bit (and in Real format)-- Daily Show: Corddry - Email Trouble

      --
      -------- This space intentionally left blank --------
    2. Re:Follow-up by Anonymous Coward · · Score: 1, Informative

      correct link...

      http://www.ianai.net/jokes/DailyShow.ScottRichte r. mp4

  3. So? by Black_Logic · · Score: 2, Informative

    SpamCop can't make the complainers' information anonymous.

    Why would that matter? Who could the complainer recieve backlash from that would matter? Could they maybe get a frivilous lawsuit from that slime Scott Richter?

    --
    Ansi's and stupid tricks!
    1. Re:So? by Zocalo · · Score: 2, Informative

      Because clueless ISPs, or those working hand-in-hand with spammers, will simply forward the report to the spammer verbatim. As a result the spammer gets a known active email address to charge extra dollars for in any potential meta spamming activities. The fact that the email address *might* generate a spam report, that *might* get the service revoked is a lesser worry.

      --
      UNIX? They're not even circumcised! Savages!
  4. Re:How's this happening, again? by Liselle · · Score: 4, Informative

    Weird, I don't usually see analogies on Slashdot that make sense. /applause

    But anyway, that's only one aspect of it. Richter is also going after them for forwarding complaints to OIRB's ISP instead of the company directly. It's not that people use their blacklists (although that's part of it), it's that SpamCop is actively trying to get ISPs to shut him down. Presumably for a violation of TOS or whatnot. Richter claims that it's unlawfully costing him business. I know, I know, he's full of #$@$, I am just stating the facts. :P

    --
    Auto-reply to ACs: "Truly, you have a dizzying intellect."
  5. What you can do to help by Mr.+Darl+McBride · · Score: 4, Informative
    If you have any unwanted offers from "Opt In Real Big" (the most recent major campaign was the "Tail Wagging Offers" thing), save those and get ready to offer them up to Ironport as evidence.

    Opt In Real Big claims to be an opt-in only company. However, they operate through third parties with no checks in place to ensure the third parties are using opt-in lists, paying those parties based on how many people click their links. Making it a <fingerquote> policy </fingerquote> gives them plausible deniability up until people start laying down evidence that they're full of shit.

  6. Re:Wrong Approaches by Anonymous Coward · · Score: 2, Informative

    Paying for e-mail to stop spam? Nah. Check out the link below for a neat solution against spam.

    http://www.paganini.net/ask/

  7. Mirrors (was Re:Follow-up) by Anonymous Coward · · Score: 1, Informative
    1. Re:Mirrors (was Re:Follow-up) by smack_attack · · Score: 2, Informative

      FreeCache "Canada"

      FreeCache "Australia"

      Just testing FreeCache some more, other link was dead.

  8. Read the Article by hburch · · Score: 5, Informative
    Heck, read the summary. The injuction and the suit involves sending e-mail to ISPs (presumably, OIRB's) and deleting e-mail addresses from complaints. This suit does not deal with listing OIRB as a domain that you may want to block.

    "We're not going after IronPort because of their blocking. We're going after IronPort for the harassment," [OIRB's Scott Richter] said. "We're going to go after many antispam groups."

    I think they are going after because of their blocking, but their suit does not complain about the blocking. They are going after anonymous e-mail complaints and sending e-mail to the ISP. Your argument does not address the issue at hand.

  9. Re:How's this happening, again? by kemapa · · Score: 2, Informative

    Very true.. that would be descrimination based on colour. But where do you draw the line? Perhaps I want to use the female restroom at work. I can't? I'm being denied! Sexual descrimination!

    Actually, denying you the 'right' to use the women's restroom if you are a man is sexual discrimination, at least according to the The Undergraduate Council at Harvard University.

  10. Re:Yahoo Does alright with filtering spam by Anonymous Coward · · Score: 2, Informative

    You obviously don't understand the issue. The problem as stated by the defendant is that SpamCop is hiding the identity of the complaining user and then complaining to the defendants ISP to get them disconnected. This leaves the no option to remeday the situation and they are not addressed directly.

    What Yahoo or things like SpamAssassin do are passive filtering. Totally different thing.

  11. Re:Wrong Approaches by Liselle · · Score: 4, Informative

    This is the greatest checklist ever made. I owe the creator a donut and a big cup of coffee.
    --

    The parent post advocates a

    ( ) technical ( ) legislative (X) market-based ( ) vigilante

    approach to fighting spam. Your idea will not work. Here is why it won't work.
    (One or more of the following may apply to your particular idea, and it may
    have other flaws which used to vary from state to state before a bad federal
    law was passed.)

    ( ) Spammers can easily use it to harvest email addresses
    ( ) Mailing lists and other legitimate email uses would be affected
    (X) No one will be able to find the guy or collect the money
    ( ) It is defenseless against brute force attacks
    (X) It will stop spam for two weeks and then we'll be stuck with it
    (X) Users of email will not put up with it
    ( ) Microsoft will not put up with it
    ( ) The police will not put up with it
    (X) Requires too much cooperation from spammers
    (x) Requires immediate total cooperation from everybody at once
    ( ) Many email users cannot afford to lose business or alienate potential
    employers
    ( ) Spammers don't care about invalid addresses in their lists
    ( ) Anyone could anonymously destroy anyone else's career or business

    Specifically, your plan fails to account for

    ( ) Laws expressly prohibiting it
    (x) Lack of centrally controlling authority for email
    (X) Open relays in foreign countries
    ( ) Ease of searching tiny alphanumeric address space of all email addresses
    ( ) Asshats
    ( ) Jurisdictional problems
    (X) Unpopularity of weird new taxes
    (X) Public reluctance to accept weird new forms of money
    ( ) Huge existing software investment in SMTP
    ( ) Susceptibility of protocols other than SMTP to attack
    ( ) Willingness of users to install OS patches received by email
    (X) Armies of worm riddled broadband-connected Windows boxes
    (X) Eternal arms race involved in all filtering approaches
    ( ) Extreme profitability of spam
    ( ) Joe jobs and/or identity theft
    ( ) Technically illiterate politicians
    ( ) Extreme stupidity on the part of people who do business with spammers
    (x) Dishonesty on the part of spammers themselves
    ( ) Bandwidth costs that are unaffected by client filtering
    ( ) Outlook

    and the following philosophical objections may also apply:

    ( ) Ideas similar to yours are easy to come up with, yet none have ever been
    shown practical
    ( ) Any scheme based on opt-out is unacceptable
    ( ) SMTP headers should not be the subject of legislation
    ( ) Blacklists suck
    ( ) Whitelists suck
    ( ) We should be able to talk about Viagra without being censored
    ( ) Countermeasures should not involve wire fraud or credit card fraud
    ( ) Countermeasures should not involve sabotage of public networks
    ( ) Countermeasures must work if phased in gradually
    (X) Sending email should be free
    ( ) Why should we have to trust you and your servers?
    ( ) Incompatiblity with open source or open source licenses
    ( ) Feel-good measures do nothing to solve the problem
    ( ) Temporary/one-time email addresses are cumbersome
    ( ) I don't want the government reading my email
    ( ) Killing them that way is not slow and painful enough

    Furthermore, this is what I think about you:

    (x) Sorry dude, but I don't think it would work.
    ( ) This is a stupid idea, and you're a stupid person for suggesting it.

    --
    Auto-reply to ACs: "Truly, you have a dizzying intellect."
  12. No, not necessarily by Croaker · · Score: 4, Informative
    according to the law he may be doing absolutely nothing wrong.

    Right, but that does not automatically mean that SpamCop is doing anything wrong. The Can Spam act is essentially irrelevant here, because the issue isn't whether spamming is legal, but whether spamming was in breach of the contract with the spammer's ISP. The issue is that SpamCop is ratting out the spammer to his ISP for spamming, and that ISP pulls the spammer's plug. If the ISP has written into its contract with the spammer "no spamming" and he/she/it spams, then that is totally legal. The argument here that SpamCop is interfering with the spammer's business unjustly (which most of us think it isn't). The little razzle-dazzle about "we're complying with the can spam act!" whine by the spammer is irrelevant.

    As an analogy: If we're neighbors in an apartment building that forbids pets, and I ratted you out to the landlord because you had a few cats, you won't be getting into trouble with thelandlord because owning cats is illegal... you'll be getting into trouble with the landlord because you've violated your lease.

    What the spammer is trying to say here is that under the Can Spam Act, you cannot go directly to the ISP with complaints. You must complain to him first. IANAL, but that sounds like bullshit. If SpamCop was out of the picture and I complained to the ISP directly myself, would I get sued? I don't believe there's any way you could restrain my right of free speech to inform the ISP that his client is in breach of his contract. I also don;t think the ISP would be required to give up my identity to the spammer. As the article said, there isn't a legal requirement to be faced with your accusers in cases such as this.

  13. Re:How's this happening, again? by ScouseMouse · · Score: 5, Informative

    Whether or not Spamming is legal is not actually the point. Any private individual has the right to hold opinions on the activities of another person or company.

    The scummers, erm, spammers, are using the argument that blocking these emails is costing them business.

    I would use the counter argument, that people (And this includes ISP's) choose *not* to recieve these emails because they are costing them time and money, and the spammers are not recompensing them.

    You may have the right to show me advertising, but you dont have the right to make me pay for you to do it. One of the reasons i dumped my old Dial up account is the minute or so wait while i downloaded scum.. erm.. spam... erm... marketing emails during which time the clock was ticking, but i coudnt use my internet connection.

    There are still quite a number of places in the world where people still pay for internet by the minute. (Not me any more fortunately)

    So, if any of your spammers are out there reading this message, Feel free to try to sue me for accusing you of the following: you are BOTTOM SUCKING LEECHES who survive by MAKING EVERYONES INTERNET CONNECTIONS THAT MORE UNPLEASANT TO USE. I not only hoping you loose the case against SPAMCOP, AOS, MICROSOFT et al, i hope they NAIL YOUR SCUMMY LITTLE COMPANIES TO THE WALL, and prove to everyone just what MORONIC IDIOTS you are in practicing this BARELY LEGAL "marketing" activity that would be BANNED IN VIRTUALLY ANY OTHER MEDIA.

    Hmm, theraputic, must do that more often :-)

  14. Charging $$$ for e-mail is a wrong approach too by Teancum · · Score: 2, Informative

    What are you indeed proposing?

    A tarrif on raw data sent over the internet?

    You can't possibly distinguish data sent over the internet in the form of an e-mail as opposed to some multi-player RPG or HTML. On the level that it passes from router to router from the original computer to its destination that is how it is treated (and should be too!) Indeed, firewalls and other cute things of that nature really end up perverting the internet by assuming (incorrectly) that only port 80 (typical HTTP port) is needed (or something similar).

    A firewall is needed when computers on the other side of the firewall have poorly designed IP (internet protocol, not intellectual property) stacks and some very poorly implemented miscellaneous TCP services programs (like nettime, MOTD, or some other simple service) that has methods of attack through those programs. A clean well-designed IP stack with high-quality TCP applications do not need a firewall.

    The solution is not charging $$$ for e-mail either. Who collects? How much per e-mail? Does the size of the e-mail matter? What about attachments? Is this above and beyond normal TCP/IP usage charges (in terms of normal bandwidth charges)? How do you stop spammers from "collecting" money from millions of people who "sent" e-mail to them (reverse spammers in this case... a variant not seen at the moment)? This last question is also about how spoofing can be used to undermine the toll collection system of any e-mail charges, which is something significant indeed.

    You could certainly set up a totally new e-mail type protocol where you personally establish some sort of toll system, and let's also assume that every piece of e-mail that goes into a typical in-box will also pay you about 1/2 cent. Answer the above questions regarding this system if you think there is a viable solution here, but also let's assume that you will use E-gold, Paypal, or some other micropayment system here as well (maybe something you also come up with for this service). You had also better get a pretty good legal team together because you will also be the target of a whole bunch of lawsuits if it gains any popularity at all.

    It simply won't work. What is needed more than trying to charge is to develop trust metrics between computers. Just making up an IP address here, but let's assume that 192.168.x.x has a bunch of e-mail servers that I trust. You can then assume that this is a good server. Let's assume that 10.54.x.x has a bunch of spammers. Don't trust anything coming from those servers.

    BTW, this is essentially the approach that Spamhaus, SpamCop, and the IBHL and others are using to try and block spam.

    The real trick here is that you also need to prevent spoofing. One nice thing about SpamCop is that the original author/developer of the site went through a whole bunch of work to try and find the actual owner of a given internet service that is sending you a given piece of e-mail based almost exclusively on IP address. The SpamCop site then tells you if it is an open relay, or a known spammer. This anti-spoofing is often hard to do and this is where the current e-mail protocol does indeed need to be strengthed, simply to identify clearly who sent the e-mail, and make sure that the computer sending the e-mail is who they claim they are.

    As it is right now, I can claim to have the e-mail address president@whitehouse.gov and send you a message, and the current e-mail protocol won't be able to proof that I really am that person or not. There are ways (fairly easy as well) to not even get the IP address of my machine anywhere in any logs of any computer or in the e-mail header. Spammers take advantage of this simple fact, and e-mail servers should not accept e-mail if the IP addresses aren't correct.

    This should also be illegal in itself. If you claim to have an IP address of 10.54.66.195 and that is not who you claim to be, it is false representation and should by itself be punishable under law independent of the conte

  15. SpamCop.*net* by mcbridematt · · Score: 4, Informative

    The SpamCop we are talking about here is not spamcop.com (which this /. article links to), it is spamcop.net.

    Hmm, what idiot provides this guys bandwidth?

  16. OptIn's contact info by raider_red · · Score: 4, Informative

    From the optinrealbig.com web site:

    Contact us via e-mail: info@optinbig.com
    or phone: (303) 464-8164

    OptInRealBig.com, LLC
    1333 W 120th Ave Suite 101
    Westminster, CO 80234

    I think we should all give them a call or send them a friendly letter letting them know what we think of their "service".

    --
    It's good to use your head, but not as a battering ram.
    1. Re:OptIn's contact info by sirgoran · · Score: 4, Informative

      Ummm...

      They have a website (www.optinbig.com).

      Are we forgetting the slashdot effect?

      Shouldn't we all look to see if his servers can handle the load?

      -Goran

      --
      Carpe Scrotum - The only way to deal with your competition.
  17. Re:Yahoo Does alright with filtering spam by Isofarro · · Score: 4, Informative
    The problem as stated by the defendant is that SpamCop is hiding the identity of the complaining user and then complaining to the defendants ISP to get them disconnected. This leaves the no option to remeday the situation and they are not addressed directly.

    And the problem is non-existant. Spamcop replaces the real email address with a randomly generated prefix - a temporary email address - thereby protecting the client. ISPs can reply to that email address which returns a response back to the original complainant. So what's stopping him from doing that - nothing! (Except the volume of complaints - but then that's his fault for not running a proper confirmed opt-in approach).

    And it does work. I have replies from ISPs confirming removal of spammers / disinfection of mail relay trojans - they have no problem replying to the email address as created by Spamcop.

  18. The URL is wrong! by Phidoux · · Score: 2, Informative

    The URL for SpamCop, as posted in the /. article, is incorrect. The correct URL is http://www.spamcop.net. I think we should all make an effort to donate something to the SpamCop Legal Defense Fund.

  19. Re:Yahoo Does alright with filtering spam by Theatetus · · Score: 3, Informative
    And the problem is non-existant. Spamcop replaces the real email address with a randomly generated prefix - a temporary email address - thereby protecting the client. ISPs can reply to that email address which returns a response back to the original complainant. So what's stopping him from doing that - nothing!

    Well, consider this scenario:

    • Person A receives an allegedly unsolicited email from you.
    • Person A complains to Spam Cop.
    • Spamcop tells you "someone complained. we're getting you shut down."
    • You say "What was his email address? I have the logs of the date, time, and IP address from which he asked to receive this newsletter. If through some never-before-seen miracle he got on my mailing list without signing up for it, I'll be more than happy to take him off."
    • Spamcop says, "Sorry, that would make it too easy to prove that it's this idiot's fault for asking to receive special offers."
    • You say "fine, I'll just remove him from the list. What's his email address?"
    • spamcop says, "sorry, we'd much rather stop all bulk emailing than actually solve individual's problems. FOAD."
    --
    All's true that is mistrusted
  20. You weren't blocked by JoeF · · Score: 2, Informative

    You apparently haven't even read the SPEWS FAQ.
    You weren't listed, your ISP was listed because they support spammers. Since you give your ISP money, you indirectly support spammers as well.

    If you really cared, go to a different ISP.
    Too many people like you are just complacent.

  21. Re:How's this happening, again? by tgibbs · · Score: 2, Informative

    But anyway, that's only one aspect of it. Richter is also going after them for forwarding complaints to OIRB's ISP instead of the company directly.

    SpamCop does not choose who to forward complaints to. It does provide automated header analysis to determine reasonable spam complaint addresses associated with the origin of the spam. The SpamCop user then chooses where to direct his complaint. SpamCop merely provides a temporary address for that purpose. This prevents spammers from (a) learning that the user's address is "live" (which makes it more valuable on a mailing list), or (b) attempting to discourage complaints by increasing the volume or objectionable nature of the spam directed to that address.

  22. That's bullshit. by Medievalist · · Score: 3, Informative

    No, the system works like this: you ask the complaintant (who SpamCop easily allows you to contact) what his email address is so you can remove it from the list. You do so, and SpamCop stops blacklisting you.

    Except, in reality, you are probably a spammer (therefore by definition a criminal) so you just ignore complaints anyway.

    I have an archive of over 10,000 spams that I personally have recieved despite never having signed up for any. I turn away around 400 daily using SpamAssassin Bayes and various blacklists. My address was harvested from InterNIC (along with all the other domain admins) by spammers without anyone's permission.

    SpamCop provides a service that people like myself can CHOOSE to take advantage of. You can easily find an ISP who does not use it. SpamCop has absolutely NO ability to "stop all bulk emailing" as you claim (god, I wish they did, though!).

    If you want to take away people's right to choose whether to use SpamCop or not, you are just another amoral spam whore. If you don't think SpamCop has a right to publish lists however they choose, well, you're tempting Godwin's law.

  23. SpamCop needs to change tactics by Ra5pu7in · · Score: 2, Informative

    The big argument that OptIn is using (and apparently with success) is that they are never being given the email addresses of those people who wish to opt out. SpamCop has existed since long before laws like CAN-SPAM, and its methods were those needed at the time. Now we need to make sure the laws that are being put in place have enough teeth to make a difference.

    SpamCop has the data on the largest and worst of the spammers. It has data on the thousands of email addresses that have reported these spammers. Voluntarily sharing this with federal investigators would be a great beginning. Based on CAN-SPAM, there will need to be evidence that spammers are not removing email addresses. SpamCop can be the intermediary who stores a copy of every request to be removed and ever subsequent email with tracking back to the originator. By working with the feds, SpamCop could wipe out several of the hard-core spammers.

    --
    I was taking one day at a time, but then several days got together and ambushed me. (from a Rhymes with Orange comic)
  24. Re:How's this happening, again? by jmichaelb · · Score: 2, Informative
    he had forgotten the email address he had signed up under, was too stupid to check the headers, and continued to complain because we wouldn't take him off of our list (because he wouldn't provide us with the email address).

    Why would he need to know which email address the message was sent to? IMHO there should be a link in the message to click and opt-out (the link has the email address in it so the customer doesn't have to know anything). You would want to do this not solely for the recipeint's convenience, but also to save you from having to deal with dopes like him.

    I once worked for a company that sent 100,000 emails a month to customers who had requested it.

    In my experience, out of 100,000 people, there will be about 5,000 idiots for whom you have to make everything easy or you will run into problems like the one you recounted. I bet this happened more than once.

  25. blink... missed it. by Cavelier · · Score: 3, Informative

    The TRO has already been dissolved.

    From dissolution of ex parte TRO:

    On May 10, 2004 the Court issued a temporary restraining order (the "TRO") against defendant
    Ironport Systems, Inc. dba SPAMCOP.NET, Inc. ("Defendant") on behalf of OPTINREALBIG.COM,
    LLC ("Plaintiff"). Defendant has objected to the TRO and sufficiently explained why its objection came
    after the issuance of the Court's order. It was not through gamesmanship on the part of Defendant, but
    rather issues of timing. The Court's order and Defendant's opposition crossed each other in the e-filing
    system.
    Having read and considered Defendant's opposition only for the purpose of determining whether or
    not to maintain the TRO, the Court finds that the legal issues raised are more complicated than they
    originally appeared and that the Court has a number of questions regarding the facts. Because of this, the
    Court finds that the balance of hardships and the interests of justice favor dissolution of the TRO and
    expediting the hearing on the preliminary injunction. This is to give both parties a full and fair opportunity to
    be heard on the issues, to give the Court sufficient time to deliberate on these issues, and to issue a
    judgment on the merits expeditiously so that the prevailing party shall obtain the relief necessary to prevent
    irreparable harm.
    United States District Court
    For the Northern District of California

    The Court wishes to clarify that the TRO was not a determination of the merits of this case. The
    Supreme Court "has repeatedly held that the basis for injunctive relief in the federal courts has always been
    irreparable injury and the inadequacy of legal remedies." Weinberger v. Romeo-Barcelo , 456 U.S. 305,
    312 (1982). The limited record usually available on such motions renders a final decision on the merits
    inappropriate. Brown v. Chote, 411 U.S. 452, 456 (1973); see also, Paragould Music Co. v. City of
    Paragould , 738 F.2d 973, 975 (8th Cir.1984); Laurenzo v. Mississippi High School Activities Ass'n, 708
    F.2d 1038, 1043 (5th Cir.1983) (student who challenged a rule which made him ineligible to play baseball
    not a prevailing party because finding on the merits was not required for the issuance of an injunction
    pending appeal); Bly v. McLeod, 605 F.2d 134, 137 (4th Cir.1979), cert. denied, 445 U.S. 928, 100
    S.Ct. 1315 (1980) (TRO allowed plaintiffs to vote on absentee ballots but was in no way a determination
    on the merits); cf Nitz v. Otte, 87 F.3d 1321 (9th Cir. 1996) (unpublished) (noting that the issuance of a
    TRO did not constitute a proceeding of substance on the merit).
    In contrast, a federal proceeding may be deemed to have passed beyond the " embryonic stage" if
    the federal court has conducted extensive hearings on a motion for a preliminary injunction. Adultworld
    Bookstore v. City of Fresno, 758 F.2d 1348, 1350-51 (9th Cir.1985).
    The Court is aware, however, that Federal Rule of Civil Procedure 65(b) provides that a TRO may
    issue ex parte to preserve the status quo. Having reviewed Defendant's opposition and considered the
    facts brought forward by it, the Court questions whether the terms of the TRO actually preserved the status
    quo or altered it by requiring Defendant to take proactive steps to limit the recipients of the complaints and
    to list the names of those complaining. Because in such situations, the Court must be "extremely cautious,"
    Lockheed Missile & Space Co. v. Hughes Aircraft Co., 887 F.Supp. 1320, 1323 (N.D.Cal. 1995), the
    Court dissolves the TRO and expedites the hearing on the preliminary injunction.
    For the foregoing reasons,
    IT IS HEREBY ORDERED THAT the Temporary Restraining Order of May 10, 2004 is
    DISSOLVED. Plaintiff shall serve and file a motion for preliminary injunction no later than May 12, 2004.
    Defendant shall serve its reply no later than May 13, 2004. Plaintiff shall serve and file a reply no later than
    May 14, 2004. The parties shall appear before the Court on

    --
    Become an evil genius by eating gifted children!
  26. Re:rueless by elvey · · Score: 2, Informative

    Who's the twit who rated the above insightful?

    Its factually false information from someone who obviously has no experience receiving spamcop reports. As someone who does get 'em, I can say that this claim is utterly false.

    Spamcop sends ISPs enough information that you can figure out which customer was spamming.

    --
    Make 'em pay! http://Payola.org #include "stddisclaimer
  27. Re:As I said before he is still going to win by Anonymous Coward · · Score: 1, Informative

    "strong legal grounds"

    Would these "strong legal grounds" be open to discovery by the defense? Would their chances of winning be as high as you think if there had to disclose all of their so called "opt-int" address? Think their so called "opt-in" list had any spamtrap address in it? Think they can show that all of the address that they sent to actually opt'd in? Wouldn't they in the course of having to prove their case essentially prove that they are in major violation of the CAN-SAPM act?

    IANAL - But... I doubt this case is going to have it's day in court.