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OptInRealBig Wins Restraining Order On SpamCop

arikb writes "Some online newspapers are reporting that the infamous Scott Richter and his company OptInRealBig won a temporary restraining order against SpamCop. The TRO prevents SpamCop from sending complaints about OIRB to their provider or removing email addresses from the complaints it receives which regard OIRB. I think we will rue this day for years to come." Update: 05/12 16:43 GMT by T : The Ultimate Fartkno writes "HillsCap, a fed-up SpamCop user, is now organizing a class-action lawsuit to be brought against Richter and Opt-In. At least 1,000 signatures are needed, so tell your friends!"

42 of 519 comments (clear)

  1. The Root of Spam by ca23e · · Score: 5, Insightful

    These companies will continue to use whatever legal tactics they can so long as the response rate to their spam makes it profitable to run their business.

    While I'm all for the further development of spam filters and blocking spammers, our inboxes will not be free of it till people stop BUYING from their advertisements.

    --
    A radioactive cat has 18 half-lives.
    1. Re:The Root of Spam by smartin · · Score: 4, Insightful

      While I'm all for the further development of spam filters and blocking spammers, our inboxes will not be free of it till people stop BUYING from their advertisements.

      People say this all the time, but obviously it is an unworkable solution. What really needs to be done is to penalize companies that use the services of spammers. Clearly in order for spam to be effective the company selling the product must be accessible. The law, (and/or those practicing vigilante justice) need to insure that those trying to use spam pay more than they make from it. Once it becomes impractical to use spammers, the spammers will go out of business, fall into deal depression and hopefully take their own lives.

      --
      The difference between Canada and the USA is that in Canada healthcare is a right and gun ownership is a privilege.
  2. Wrong Approaches by jenohn · · Score: 4, Insightful

    We are approaching this wrongly in so many ways.

    There are legal methods which will fail because there is already precedence with SPAM grocery mailers, etc. There are also smart lawyers working (for high dollars) for the spammers who can get cluelesss judges to support the SPAM purveyors.

    There are firewall/spam blocker methods that will continue to fail as spammers learn the tricks to route around them. This is the old hacker/security expert game. Build a better lock/block and it will soon be cracked/by-passed. The cycle is repeated ad nauseum.

    The only real method of fixing this is to charge for e-mail. Once the spammers have to pay then their rate of return (ROI) will decrease so that it is no longer a viable business model.

    Yes, this means we will pay for e-mail. I hate the idea as much as you, but I cannot see a working solution in any other method.

    1. Re:Wrong Approaches by Anonymous Coward · · Score: 3, Insightful

      >There are firewall/spam blocker methods that will continue to fail as spammers learn the tricks to route around them

      You don't know what you're talking about. Firewalls have nothing to do with spam, and as far as spam filters go I find that a well trained Bayesian filter is good at blocking 99.8% of all the spam I receive.

      I use PopFile at home, which is traight-forward Bayesian filtering but we use SpamAssassin at work, and that uses other methods to identify spam, such as IP blacklists and some of the methods spammers use to he/p the1r maIl $lip by the fil.ters. SpamAssassin is regularly updated too, so if ever the spammers find a way to circumvent the filter then the filter is simply updated.

      >The only real method of fixing this is to charge for e-mail

      STUPID STUPID STUPID.

      First of all, what happens if a trojan is planted onto a machine (either by a drive-by browser hijack, or rogue email, or just plain user stupidity) and the user's computer is used to send spam (by the way, that's how a lot of spams are sent nowadays anyway). The user gets stiffed for a huge bill and the spammer gets away scot-free.

      Secondly, what about mailing lists set up by newsletter admins, or cron jobs which send email to other sites saying "backup tape needs changing"?

      How do you propose to set up an email charging scheme which cannot be evaded by hackers/spammers? And where does all the revenue go?

    2. Re:Wrong Approaches by Albanach · · Score: 2, Insightful
      Of course. Lets stop the international flow of email. Or are you suggesting governments should run the internet?

      Charging for email is impossible and unnecessary. The big problem with spam is the inherent problems with SMTP - in other words people can make up an email addrss and send mail from it. Lots of people are already working to tackle that problem. As spam becomes more of a problem we can hope more sites will publish SPF records and start using them. Once they become the norm rather than the exception we have a new weapon in the toolbox.

      If you have a domain and aren't yet publishing SPF records, do something about it. If your ISP doesn't publish SPF records, email them and ask why not.

    3. Re:Wrong Approaches by kunudo · · Score: 2, Insightful

      Well, currently I'm able to set up my own mail relays/servers etc, just like hotmail does. So if the big guys (hotmail, yahoo etc) decide to charge for mail, even charge for mail going into their servers, they will see a decline in people who use their servers. I would guess that >90% of all the accounts at the providers that would consider charging for mail services are personal accounts. Not business accounts. Most businesses have their own mail servers (well, maybe not the plumber down the street, but...). Why would they start paying? It wouldn't work, of course.

    4. Re:Wrong Approaches by Steve+B · · Score: 4, Insightful
      How does nonsense like this get modded up as "Insightful"?

      There are two possible rules: "You must pay to send e-mail" or "You may not spam". If you can enforce the former, you can enforce the latter. If you cannot enforce the latter, you also cannot enforce the former. Thus, if you're going to make a rule, it ought to be the latter (which impacts only abusers) rather than the former (which impacts everybody).

      --
      /. If the government wants us to respect the law, it should set a better example.
  3. This really is no big deal by MrByte420 · · Score: 5, Insightful

    These arguments Richter is bringing up have had their showing in courts before. Richter complains that spam cop is interferring with his business. Spam Cop is doing no such thing. Spam Cop is not forced upon anyone. Spam Cop has given out their negative opinion about something and the target is just trying to shut them up.

    Suppose I create a website which rates hardware for PCs and I decide that such in such Video Card really fucking blows big chunks. This is akin to the manufacter trying to argue that I am interfering with his business because I'm telling everyone his product sucks - as long as I'm not being intentionaly libelous, I would think I'd be 1st amendment protected.

    Remeber that lawsuit last year from that copany that magiccaly sprung in Flordia just to flie a suit and disappear? That blew over - Spamhaus is still around and this will too.

    --
    If religous zealots don't believe in Evolution, then why are they so worried about bird flu?
  4. Re:Chicken Little by merlin_jim · · Score: 5, Insightful

    Just a thought; would this then require OIRB to positively identify which mass e-mail campaigns are theirs, so that SpamCop can comply with the injunction?

    I mean in order to comply, OIRB would have to provide identifying characteristics of their e-mails, right? Isn't that just what all the spam filter guys have been looking for? Identifying characteristics... yeah I know, easy to change next week, but in the meantime they'll have a definitive list, giving them a clue into this week's state of the art in spam obfuscation...

    --
    I am disrespectful to dirt! Can you see that I am serious?!
  5. One problem is the Can Spam Act by OhHellWithIt · · Score: 3, Insightful

    I hate to say it, but I actually feel some sympathy for the spammer. I understand the Can Spam Act requires spammers to stop sending if recipients tell them to stop, but how am I to know that a given spammer is under U.S. jurisdiction; therefore, I will not tell the spammer to stop, lest I confirm that my email address is valid.

    The problem is that any law that allows people to send spam legitimizes the activity.

    --
    "Who controls the past controls the future. Who controls the present controls the past." -- George Orwell
  6. Re:As I said before he is still going to win by That's+Unpossible! · · Score: 5, Insightful

    As long as he is fully following the federal can spam act rules he is on strong legal grounds.

    To continue spamming, maybe. But how is he on strong legal grounds to force a company to stop classifying his email as "unwanted," when that is exactly what spamcop does. They take complaints, record them, munge them, and pass them on to service providers.

    CAN-SPAM says "you can spam, if you do it this way, and you won't be sued or thrown in jail." But it doesn't say other people can't filter you, file complaints against you to your ISP, etc.

    This is retarded.

    --
    Ironically, the word ironically is often used incorrectly.
  7. Re:How's this happening, again? by matth · · Score: 2, Insightful

    Very true.. that would be descrimination based on colour. But where do you draw the line? Perhaps I want to use the female restroom at work. I can't? I'm being denied! Sexual descrimination!

    Perhaps I want to counsel at an all girl's camp (I'm a guy). what I can't? Sexual descrimination!

    My point is.. some things NEED to be descriminated against. Some don't.. and are wrong to descriminate against.

  8. Re:Frivolous lawsuits by Shimbo · · Score: 4, Insightful

    Or the judge who issued it?

    It seems entirely reasonable to me, in the first instance, to rule in favour of the spammer.

    Spammer: these guys are interfering with my business.
    Spamcop: No, we're not.
    Judge: Well, just lay off them a bit, while I think about it.

  9. Poor bastard. by SatanicPuppy · · Score: 2, Insightful

    Yea, 9.8 megs of video data becomes your doom when it's linked off the second post on the first /. article after 9:00am EST.

    Most times I don't care about the /. effect, but this poor bastard could never have seen this coming.

    --
    ad logicam Claiming a proposition is false because it was presented as the conclusion of a fallacious argument.
    1. Re:Poor bastard. by mkettler · · Score: 2, Insightful

      Oh, I think Justin is used to floods now and again, so I doubt he'd "never have seen it coming".

      For reference, taint.org is the weblog of Justin Mason, original author of SpamAssassin. Given SA's tendency to end up in the press, I'm sure taint.org has taken a couple beatings before.

      Heck, taint.org has had a direct front-page listing on slashdot before., On July 12 spamassassin.taint.org was linked, which is at the same IP as taint.org.

      Right now, the server seems to be handling the load just fine...

      --
      -Matt
  10. Re:Chicken Little by Short+Circuit · · Score: 2, Insightful

    Great point. And if they put a "signifying" characteristic in their messages, many other spammers will want to duplicate it so they fall under the same protection. That is, they'll claim to be OIRB.

    But OIRB would get pissed, and might sue. Both companies will go down in a boiling lake of legal bills.

    Or maybe that's just my optimism kicking in.

  11. Re:How's this happening, again? by mwood · · Score: 2, Insightful

    No, it's like someone of whatever color trying to bring his pogo stick onto the golf course and being denied. Play by the rules and you are welcome; damage the turf through selfish flouting of the rules and we throw you out.

  12. Re:Chicken Little by Liselle · · Score: 4, Insightful
    I mean in order to comply, OIRB would have to provide identifying characteristics of their e-mails, right? Isn't that just what all the spam filter guys have been looking for?
    You only have to look as far as your inbox. True to its name, if you sign up (heh) for OptInRealBig spam, you can be assured you'll get lots more spam from OIRB's "partners".

    I think you answered yourself. Sure, it would help for a week, but then the method would become ineffective, and we'd be stuck with it. Useless, and with more overhead to boot. No, Scott Richter just needs to be shut down, period. You can't kill all of the cockroaches, but you can kill the big ones that can't run fast, and like to give TV interviews.
    --
    Auto-reply to ACs: "Truly, you have a dizzying intellect."
  13. Throttling by Sly+Mongoose · · Score: 4, Insightful

    The only way to eliminate SPAM is to make it unprofitable. Since the world is full of fools, we can't count on them to just not respond to SPAM so we need to reduce the numbers of SPAM messages sent by the spammers.

    We need some sort of real-time, content-driven connection throttling on the mail servers of the world, so as to reduce the number of SPAM that can be sent in any given time. The inbound mail can be analysed on-the-fly and if the word pen1s or vi@gara is detected, throttle the connection so that mail takes 60 seconds to send.

    Throttling will only affect mass mailings. Who cares if their legitimate mail about V.I.C.O.D.I.N is delayed by 60 seconds? And there will be no false-positive difficulties because all mail will eventually get delivered. But bulk-mailers will discover that they can send far fewer SPAM in a day, which drops their response rate and their profitability. Hopefully to the point where they can't sustain their business any more.

    1. Re:Throttling by Johnny5000 · · Score: 2, Insightful

      It's like saying: "The only way to eliminate murder is to make it unprofitable."

      I'm sorry, but that's the most ridiculous analogy I've ever heard. Spammers spam because it makes them money. If you remove the incentive to spam (the profit) then why would a spammer continue to spam?

      Most murder has nothing to do with making a profit for the murderer. And for the few that do involve a profit for the murderer, if you eliminated that profit, then yes, you would reduce the number of murders.

      --
      The libertarian solution to the failures of capitalism is to apply more capitalism til the failures are fixed.
  14. Re:Chicken Little by grahamm · · Score: 3, Insightful

    And if they did that, the ISPs (and others wishing to block spam) could use that 'signifying' characteristic to block the spam and would not need to refer to spamcop (or other blocking lists).

  15. I wonder how long any ISP wants to host OIRB by jks · · Score: 2, Insightful

    I think this is a really bad move from OIRB, in the long run.

    If you're an ISP that's providing connectivity to a spammer, you will get on a number of centralized blacklists, like SpamCop's list. Once this starts to affect your business, you kick the spammers out, and get off these lists. That's how the lists are supposed to work.

    However, if the centralized lists are prohibited from blocking you, people will start adding you on their own blacklists. Eventually, you will be on thousands of different lists that are updated manually and that you don't know about... and no matter how hard you kick out the spammers, you will remain on these lists practically forever, since there is no central authority that you can ask to remove you.

  16. I might have cared before IronPort bought SC by Kris_J · · Score: 2, Insightful

    Now that Iron-(plays boths sides of the fence)-Port owns Spamcop, I don't care what happens to them. It's just a shame I renewed my account there only a couple of months before they were bought.

  17. Re:So? by AndroidCat · · Score: 3, Insightful

    Listwashing. Each single complaint represents thousands(?) of people that Just Hit Delete or filtered it to /dev/null. After a while, Snotty's mailing list has a lot of the people who will complain about spam tagged as "do not send" as well as "confirmed good email". Then he'll sell his lists to other spammers with the first tag stripped off...

    --
    One line blog. I hear that they're called Twitters now.
  18. So now we non-Spamcop people should start calling! by Anonymous Coward · · Score: 2, Insightful

    If Spamcop's been told to lay off for a week, what's to stop us individuals from all contacting them and their ISP seperately to fill the void?

    I'll bet if enough people contacted both the judge, and their internet provider, they'll begin to see that it's not just a small group of malcontents harrassing a business. Instead it's a lot of pissed off people sick of them and their family's being bombarded with porn and male enhancement ads, so let's make it apparent who the judge is hurting by stupid ruling's such as this (Even if it is only for a week).

  19. Charging for e-mail won't work by AtariAmarok · · Score: 2, Insightful
    "The only real method of fixing this is to charge for e-mail"

    Charging for e-mail won't work. First thing that would happen would be that most everyone (spammer and non-spammer) would stop using e-mail. I know I would. Charging for e-mail is nothing more than an incentive to stop using e-mail.

    The users would migrate to other internet alternatives that would replace e-mail such as nstant messaging systems altered to do what e-mail does, or other Internet techniques to allow the exchange of messages.

    Then, you'd have to charge a tax on each message in IM. Then we'd be forced to switch over to some sort of message-board based system to exchange messages. Then the tax would come to that. Next, it would be Kazaa or p2p where we'd be exchanging text messages instead of music files. The spammers would follow to this, and then it would be taxed too.

    Basically, e-mail is no different from anything else on the internet: packets of bytes sent to/from IP addresses. What makes e-mail so different that it can be taxed without taxing other packets of bytes being sent to/from IP addresses?

    --
    Don't blame Durga. I voted for Centauri.
  20. Anonymous complaints by nuggz · · Score: 3, Insightful

    One of the most valuable commodity to a spammer is known good email addresses. Why should we give him more.

    The ISP should simply ignore the complaints, do a spot audit of his spamming, or just get rid of him because almost nobody wants spam anyway.

  21. Re:How's this happening, again? by NineNine · · Score: 0, Insightful

    It's very simple. It's interfering with his business. Whether or not his business is legal is another question. But I was expecting that eventually somebody would win against these blacklists. They're interfering with businesses, and they're blocking communications. Whether or not people want them to do it is irrelevant. You can't intentionally stop anybody else from doing business, and that's exactly what Spamcop, Spamhaus, etc. are doing. They're all going to be ordered to stop at some point. What they're doing is on par with is a telephone company that owned switches in the middle of the country decided to stop carrying your calls because they didn't like you, or possibly someobyd cutting your businesses telephone lines. What they're doing may or not be good, but whatever the case is, what they're doing is illegal and indefensible.

  22. This is stupid by Paulrothrock · · Score: 4, Insightful

    How is this different from OIRB suing me when I delete one of their spams? SpamCop is selling a service that deletes it for me so I don't have to deal with it.

    --
    I'm in the hole of the broadband donut.
  23. Re:Chicken Little by johnnyb · · Score: 4, Insightful

    First, I know nothing of OIRB specifically. However, please don't assume that all email marketing companies are spammers. It just isn't true. I work for a company that does email marketing, and our server has had the same IP address for over a year, and all of our emails come from the same domain, with clear opt-out instructions (in addition, you had to have opted in directly to have received it to begin with).

    There are some of us companies who actually do send legitimate email where the recipients are trying _to_ receive the message rather than trying to block us. I have personally walked many people through turning down their anti-spam software to make sure our messages get through to their system.

    Anyway, I think it would be wise to be sure that we remember that not all commercial marketing email is bad, or else I'll wake up one day and half.com will no longer be sending me email updates about which books I want have come in at the price I specified (which is in fact the most effective form of email marketing).

  24. Re:How's this happening, again? by Steve+B · · Score: 3, Insightful
    They're interfering with businesses, and they're blocking communications.

    They are doing no such thing. They are informing the rest of the world "So-and-so is a spammer". The rest of the world rejects messages from so-and-so, or not, as it chooses.

    --
    /. If the government wants us to respect the law, it should set a better example.
  25. Re:How's this happening, again? by Steve+B · · Score: 2, Insightful
    Imagine that you sold furniture, and I went to all of your wood suppliers and told them that you were operating illegally and they should stop providing you with wood, but never told you that they were unhappy with your nor give you a chance to fix the situation.

    Irrelevant analogy. Richter already knows that he is a pariah, and knows exactly what he must do (stop spamming) to fix the situation. He simply needs to be sufficiently pressured to do so (which will probably require getting him kicked off ISP after ISP until he can no longer find a host).

    --
    /. If the government wants us to respect the law, it should set a better example.
  26. Restraining order? by Felinoid · · Score: 2, Insightful

    The judge should have rejected this on the face of it.
    Might as well issue a restraining order against a victom carrying mace to protect herself from a stalker.
    Yes stalking is orders of magantude worse but restraining orders like this should not be permitted.

    I have no doupt the judge didn't even understand the complaint. This has become the issue lately.
    Judges who "don't get it" IE don't actually understand what is happening.
    Impartal but not to the point of pure ignorence.

    Search warents and restraining orders have been issued by judges who don't know what they are doing.

    IANAL. I think you should be able to challange the lagitemacy of warents and orders (can you?) and if a judge has issued 3 such items that have proven fraudulent or inappropreate he shouldn't be permitted to issue anymore.

    A search warent is bad enough. Remember Steve Jackson Games? Got a search warent over a card game and had everything taken. Never charged and got everything back after it long became obsolete.
    In effect someone tried to shut down a game company becouse they didn't approve of a card game.
    Now say if this were to happen to a small indupendent newspaper? Just cease the printing press (maybe just the computers printer) and the computers (maybe just 1 iMac).

    Restraining orders are worse. Let's say Nintendo got a restraining order against Microsoft over the release of the X Box. Then Nintendo could force Microsoft to miss the critical Christmas shopping season.

    Just use it to stall something when timming is critical.
    Can't carry mace, Can't block spam, Can't defend yourself, Can't avoid harrasment.
    Just get a restraining order from a judge who dosen't know better.

    With computers being more and more part of socity maybe we should require judges take some sort of technology test just to see if they are at least know what is being requested when a spammer asks for a restraining order.

    --
    I don't actually exist.
  27. I guess it's time for more education by sabri · · Score: 2, Insightful

    We, as a community, should put more efforts in the education of our politicians. They are the only people who can create and accept legislation which in the end will force judges to stop listening to a spammers whining.

    Until we succeed in that, our technical battle is quite hopeless. That hurts yes, but I'm sure most people will agree with me. A few years ago, a blacklist was very useful. Today you end up being sued by the same people who force you to buy bigger mailservers. Sad.

    --
    I'm not a complete idiot... Some parts are missing.
  28. Richter is a liar, convicted felon and thief by gorbachev · · Score: 2, Insightful

    You *are* a convicted felon, dear Snotty.

    You've also made a career out of lying to your customers. You tell them your lists are opt-in only, targeted and all that. Yet your lists are full of harvested addresses, role accounts, spamtraps, and other junk.

    I would love to discuss all this with you, but I doubt you have anything else to say to me than "bullshit, you anti-commerce net nazi fuck".

    The day the parasites and sociopaths like you dissappear from the face of the earth is a good day.

    Proletariat of the world, unite to kill spammers

    --
    In Soviet Russia, I ruled you
  29. Re:How's this happening, again? by UnrepentantHarlequin · · Score: 2, Insightful
    I once worked for a company that sent 100,000 emails a month to customers who had requested it. However, there was one guy . . .
    Exactly: there was this one guy.

    And that one guy knew how to reach you.

    If he'd sent that email and its headers to a spam-filtering service, they would have said "one complaint, clear and truthful headers, he's some wanker who signed up and is too stupid to un-sign himself." If that one complaint got forwarded to an ISP, the same thing would have happened. It's when they get 1,000 complaints about the same thing, and it takes a detective to figure out who it really came from, that it's an issue and they try to do something about it.
    . . . without commerce the country will sink.
    The country, and commerce, got by very nicely for hundreds of years without email, let alone spam. If worst came to worst, they could continue to get by without any email at all just like they did ten or fifteen years ago.

    But, again, the issue is not commercial email. I just got done reading my opt-in email, and I'm about to place an order with Omaha Steaks. I read their print ad, went to their website, signed up for their email list, and I buy steaks from them. We're both happy. That's how commercial email should work.

    The legitimate commercial emailers should be -- and some of them are -- in the forefront of the anti-spam fight. Take those folks with the tasty steaks: how much does it hurt their business because their customers have to sort through a hundred ads for penis enlarger pills to find this month's gourmet steak special? How much more do they have to pay for bandwidth because some hideous percentage of the available bandwidth is carrying spam? How much damage does it do to them when someone fakes their headers to get ads for fake Viagra through spam filters? They -- the businesses -- are getting hurt as much if not more than individual users.

    Among other things, these "legitimate businesses" who just want their right of "free speech" are using networks of zombie computers recruited by various net worms to send out their spam for them. That's about as legitimate as a telemarketer tapping your phone line and making sales calls on it. I'd like to see how the "free commercial speech" argument would hold up if some company ever pulled that one. That alone should show you what kind of people are involved here.

    Look at it this way: If the way you run a government requires you to move from safe house to safe house every night, have multiple decoys impersonating you, and wear body armor at all times, you're probably doing something wrong. If the way you run a business requires you to go to great lengths to disguise the identity of your business and the products you're selling . . . well, that should tell you something too.
  30. Re:Chicken Little by Skynyrd · · Score: 2, Insightful

    First, I know nothing of OIRB specifically. However, please don't assume that all email marketing companies are spammers. It just isn't true. I work for a company that does email marketing, and our server has had the same IP address for over a year, and all of our emails come from the same domain, with clear opt-out instructions (in addition, you had to have opted in directly to have received it to begin with).

    Remember that the U in UCE stands for Unrequested. If all your mail really is requested, then you aren't sending Spam. I get mail from my bank, and although it's commercial, it certainly isn't Spam.

    I bet I get Requested Commercial Email from at least 10 companies, and I'm sure than most slashdotters do to.

  31. Re:Problems with SPEWS by Schmucky+The+Cat · · Score: 2, Insightful
    What's more, since there is no way to get off the SPEWS database

    Fact check:
    SPEWS removes entries, sometimes within minutes or hours, of a truthful post to news.admin.net-abuse.blocklists (moderated) or NANAE (unmoderated). If you are unsuccessful in being removed, there are helpful people in those groups who can tell you what needs to be done to remove the listing.

    Reminder:
    Flames and rants aren't removal requests nor pleas for help.

  32. Re:Chicken Little by pqdave · · Score: 3, Insightful

    "That, in a nutshell, is confirmed opt-in. It is the ONLY legitimate method of bulk E-mail advertising."

    BS.

    First of all, confirmed opt-in opens itself up to just as much spam as non-confirmed opt-in. You just wind up with a bunch of spam that starts "We have received a submission from someone claiming to be you to join our mailing list, 'Vicodin available at example.com'.

    A genuine opt-in message shouldn't have advertising within the confirmation message, it should just say 'At 10:30am from IP signed up for the vicodin user's mailing list. Please click on this link or respond to this message to join the list"


    In order to verify your email address for the opt-in list 'Vicodin available at example.com', you have to reply to this message.

    Second of all, the only practical problem with unconfirmed opt-in is that it's your word against theirs whether or not you really opted in. Oh wait, that's true anyway. The only thing confirmed opt-in gives you is that people who don't know how confirmed opt-in works wind up not being able to get useful emails, and only get crappy spam rather than the emails they want.

    The other thing you get is that if you DO get complaints, you can pull out their confirmation mail, complete with headers to show that they did sign up. You could forge the confirmation messages, but forging their ISP's headers will be more difficult.


    We've tried confirmed opt-in and the only results are that we have a bunch of people emailing us why they weren't added to our list.

    With regular opt-in, we have gone for over a year without a single complaint. I think the redhat-list has more problems.

    "If your company is not doing those exact steps, in that exact sequence, you're spamming. Period."

    Yes. Period. Because _you_ say so. Obviously, I should always consult you on definitions of any words I use, because you are the only one with correct answers.

    Actually, I probably wouldn't have a problem with you, as long as the lack of complaints is legit. I've heard is that a vanishingly small percentage complain, and fewer still complain to the right place.

    Even if you are legit, without confirmation I won't have sympathy if you get in trouble with your ISP for some moron forge-subscribing your mailing list to addresses harvested from news.admin.net-abuse.email


    "If you are spamming, please tell me which marketing firm you're with so I can place your IP address range(s) into my domain's 'Deny' list for the mail servers."

    If you or your users ever receive email that they didn't want, and the issue is not resolved completely to your satisfaction, I encourage you to do this.

    Think of it this way. Let's say someone signs you up for a list that you didn't want them to. In the case of confirmed opt-in, they will get one useless extra email. In the case of unconfirmed opt-in, they will get one potentially useful extra email that they only have to reply or click on to get removed.

    Here is a problem--Many of the "reply to remove" or "click to remove" instructions are actually "click to add". I've proved this to my satisfaction experimentally: Got a spam in one account, "replied" to the remove address from a new, otherwise unused and non-guessable account. Result? The new account started getting spam. I can't tell the difference between scammers and mistakes.

    Some of the remove links are dead, some want a password, some have other hoops.


    In the case of confirmed opt-in you're wasting bandwidth sending junk (and the spammers are going to spam with the "verification" messages anyway), and in unconfirmed you actually get content. Either way is open to abuse by bad parties, but confirmed opt-in causes problems for some of the computer-challenged.

    Confirmed opt

  33. Re:How's this happening, again? by Anonymous Coward · · Score: 0, Insightful

    I not only hoping you loose the case against SPAMCOP, AOS, MICROSOFT et al, i hope they NAIL YOUR SCUMMY LITTLE COMPANIES TO THE WALL, and prove to everyone just what MORONIC IDIOTS you are in practicing this BARELY LEGAL "marketing" activity that would be BANNED IN VIRTUALLY ANY OTHER MEDIA.

    I hope Scott Richter is tied naked to the back of a truck and dragged thru a field of broken glass for several miles. Then, every inch of his lacerated body be covered in salt and put on public display under the banner "Human Colostomy Bag." Rabid baboons (shot up with PCP and aphrodisiacs) will be put in his cage to have their way with him and he will be fed only ground-up, amputated parts of his own body until there's nothing left to feed him and he starves to death so his remains can be buried under a public toilet in a Texas chili restaurant.

    Now that's theraputic :-)

  34. Re:Chicken Little by ChaosDiscord · · Score: 2, Insightful
    The only thing confirmed opt-in gives you is that people who don't know how confirmed opt-in works wind up not being able to get useful emails, and only get crappy spam rather than the emails they want.

    If you're running any sort of list without confirmed opt-in you're allowing your list to be used for a variety of nuisance attacks. Don't like someone? Subscribe them to as many single opt-in lists as possible. It's the modern day equivalent of taking a bunch of subscription cards from magazines at the library and subscribing someone you don't like to them. This is worse because it's so easy. As someone who has suffered exactly this sort of attack, it's extremely frustrating.

    Confirmed opt-in isn't some sort of crazy, rare idea. It's increasingly common. People will learn to deal with them. Modern mailing list packages provide very clear messages explaining what is going on and how to get onto the list. It's almost identical to email confirmed account creation which is effectively the standard for getting a free account on any web site these days.

    Let's say someone signs you up for a list that you didn't want them to. In the case of confirmed opt-in, they will get one useless extra email. In the case of unconfirmed opt-in, they will get one potentially useful extra email that they only have to reply or click on to get removed.

    Until you've faced 70 hostile sign up messages in a day, you don't really appreciate how frustrating this is. It's not potentially useful, it's a time wasting mess. I shouldn't need to read each message to determine how to unsubscribe from each list (this one require a response email, this one requires a specially formatted message to another address, this one requires visiting a web site, this one requires logging into a web site, this one doesn't provide any details on how to unsubscribe at all!). Worse, it's possible that the message is actually a test message from a spammer; anyone who tries to unsubscribe will be added to the known good list.

    First of all, confirmed opt-in opens itself up to just as much spam as non-confirmed opt-in. You just wind up with a bunch of spam that starts "We have received a submission from someone claiming to be you to join our mailing list, 'Vicodin available at example.com'. In order to verify your email address for the opt-in list 'Vicodin available at example.com', you have to reply to this message.

    What you describe isn't confirmed opt-in; it's just plain old forgery. Spammers already forge patterns for various tools already (as I look at the piles of faked eBay "Question for seller" and "WARNING: Cannot deliver to yahoo.com" messages in my mailbox). The response will be the same as always; mark it as spam (if you're using a trained system) and move on. This would change nothing for spammers. It will, however, make it much easier to distinguish the companies tries to do play fair.

  35. Re:They have to be Responsible by evilviper · · Score: 2, Insightful
    My point here is that even though in this particular case the guy actually IS a spammer, there has to be some level of accountability for spam blocking services.

    No, your point is that you were inconvienced by SPEWS, and you want somebody to squash them for you...

    Sorry, no. SPEWS maintains a list within the terms that they set. They aren't explicitly claiming that "the guy at this IP is a spammer", just that an IP is blacklisted for one of various reasons.

    You could just as well say that a store's security system is slandering you by calling you a theif, just because it beeps as you walk out the door... It's really a stretch to consider SPEWS as libel.

    If you really hate SPEWS, then start asking postmasters not to use them. I have a similar problem with the SORBS DUL, but I'm not asking for them to be sued, shutdown, etc.
    --
    Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant