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Worst Explanation From Tech Support?

Disgruntled-with-Tech-Support asks: "Let's face it: At some point or another, we've had to deal with some form of tech support. Quite often, it's a hit-or-miss experience depending on the level of support required. Occasionally, strange, bizarre, or nonsensical explanations result from the problems reported, such as this one: I had just had DSL installed, only to find it much slower than the 56K line I was looking to get rid of. On calling the provider, I was told (by someone who likely reading off cue cards) to visit one of their internal websites for measuring bandwidth. While there, I observed that they had both bytes per second and bits per second listed, and that the number of bytes/sec != bits/sec * 8, rather a factor around 13 or 14. I pointed this out as a possible problem, and the guy's reasoning: 'Uh, it looks like the bytes are getting through to you ok, but the bits are getting stuck someplace.' What was your worst explanation from tech support?"

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  1. Re:You said it... by Anonymous Coward · · Score: 0, Troll

    Furthermore, it's one of twelve official languages. Indians do not speak Indian. They speak English, Hindi, Urdu, Tamil, Marathi, Bengali, Malayali, Punjabi, Kashmiri and a bunch of others. Oh yea, they're also trying to learn to apeak American - but it's hard for them to learn because whenever most Americans talk, their head is stuck up their arsehole, making hard for the call-centre worker at the other end to be sure they're saying economy or sodomy. Thus causing most Indians to wonder why most prisoners in the Abu Ghraib prison were economised.