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Review of the Roku HD1000 Media Player

Animaether writes "Digital Producer magazine are running a review of the Roku HD1000 HD media player hardware. Between 'The unit crashed so much while I was testing it, I practically beat a path through the carpet to the unit's location on the shelf...' and 'Roku HD1000 misses by such a wide margin, it isn't worth buying', the review paints a pretty grim picture of this unit, and appears to put part of the blame on its Linux-based OS and software. The Roku HD1000 was previously covered here in December 2003."

26 of 216 comments (clear)

  1. More about design problems than system ones by Space+cowboy · · Score: 5, Insightful
    The story-text is misleading - the author is complaining about the poor design choices in the GUI, not the OS itself, witness:

    That leads us to the OS and its foibles. As we've seen with TiVo, it's possible to create a snappy user interface using Linux, a modest processor and a remote-controlled series of screens. But I have to tell you, even though this Roku interface (see graphic above) reminds you of TiVo in the vaguest of ways, it's doesn't even distantly resemble the near-perfect user experience of TiVo.
    ... at which point he compares it unfavourably with the TiVO experience. All seems fair enough to me.

    Simon.
    --
    Physicists get Hadrons!
    1. Re:More about design problems than system ones by DrEldarion · · Score: 4, Insightful

      I think he just used a poor choice of words. It doesn't seem like he's complaining about the Linux OS, it seems like he's complaining about the browser's OS, which just happens to be based on Linux.

    2. Re:More about design problems than system ones by BigBir3d · · Score: 5, Insightful

      not just bad GUI choices. everything is slow (1 minute to boot!!!) from start-up to navigating thru a big directory.

      just because it uses linux (cost saving measure it sounds like) does not mean it will be a good, or usefull, product.

    3. Re:More about design problems than system ones by AKAImBatman · · Score: 4, Insightful

      Not to mention...

      With everything connected, I hit the On button and the unit began booting up, just like a computer, and after about a minute, it was ready to go -- not exactly instant-on.

      These people need to understand, Linux is NOT a feature! In a device like this, the OS (whatever it is) should be as transparent to the user as possible. The only person the OS should make a difference to is the manufacturer. Using Linux or BSD should allow them to pull "off the shelf" software in the same way they build it with "off the shelf" hardware. Instead, it sounds like they took Fedora or something and crammed it into a consumer device.

    4. Re:More about design problems than system ones by Space+cowboy · · Score: 3, Insightful

      My point is that Linux isn't "awkward" in this sense, it's the badly-designed remote-control interface that he's complaining about. The 'Linux-based' isn't part of the complaint, at least that's how I read it.

      My take on his interpretation of 'operating system' is more in the vein of an amplifier 'operating system' or similar - it's the GUI he means.

      Simon

      --
      Physicists get Hadrons!
    5. Re:More about design problems than system ones by lukewarmfusion · · Score: 3, Insightful

      Good call. He worded it in a way that sounds like a Linux criticism, but his complaint is really against the implementation of it.

      I'll retract my first statement... wait, I can't find the edit/delete button!

    6. Re:More about design problems than system ones by lenhap · · Score: 4, Insightful

      He was complaining about the OS...thats why continuously throughout the article he mentions how the thing froze and locked up...if that isn't OS related, what is? Sure he has many misconceptions of what is and isn't the OS, but he is right about the locking up.

      The sluggish response can also be do to the OS. Anyone ever run windows and have everything completely slow down for a few minutes while the OS goes and takes a dump out back somewhere? It no doubt is probably due to a poor implementation of Linux, but none the less half the issues he mentions are do to the OS, not necessarily to it being Linux. He mentions how he knows Linux can be exceedingly good, but this particular implementation is crap.

    7. Re:More about design problems than system ones by AKAImBatman · · Score: 3, Insightful

      Which, by itself, wouldn't have been a *bad* thing provided you didn't install EVERY freaking library and application that came on the install media.

      No, it's not. An OS like Linux can be made to boot super-fast by properly tuning the system, and preloading everything into ROM memory space. Since no disk access is necessary when the device is turned on (remember, it's already in memory), only a quick initialization procedure should occur.

    8. Re:More about design problems than system ones by geomon · · Score: 2, Insightful

      An OS like Linux can be made to boot super-fast by properly tuning the system...

      No argument there. But that wasn't the point I was trying to make.

      I think there is a product-developer attitude that you just download any distro you have some experience with and start installing. Custom systems can indeed be built and preinstalled into ROM and that would be the ideal method. Unfortunately, the people who make the mistake of "one-size-fits-all" think that loading every binary and libarary onto the device just because they have the drivespace and then running every service because it is loaded is a good idea.

      That was what my post was meant to address. Guess I wasn't specific enough.

      --
      "Rocky Rococo, at your cervix!"
  2. Yeah by McNihil · · Score: 0, Insightful

    First?

    Just because you use Linux doesn;t necessarely mean that it will be good... You have to make it good.

  3. Why diss Linux? by Quixote · · Score: 3, Insightful
    No, not a Linux zealot here, but I do take issue with the following from the article (yeah, I RTFA, shame on me):
    Yes, it can do these things, but because of its awkward Linux-based operating system and sluggish response, the thing acts like it doesn't want to.

    My guess is that the reviewer is talking about the "operating system" of the Roku in a broad sense, and not in the sense that computer geeks do. He probably means "interface", and should not have included "Linux" in that sentence; after all, he does go on to praise the Tivo, which is also Linux based (as he himself says). Just bad writing, if you ask me.

    1. Re:Why diss Linux? by Timesprout · · Score: 2, Insightful

      Why not, its in the public domain so you have to take the critisim along with the plaudits.

      After reading the posts so far its interesting to see the 'spin' being put on the article. The writing is criticised, the author is stupid, who ever configured the machine is a cretin etc.etc. If the article had said

      awkward Microsoft-based operating system and sluggish response, the thing acts like it doesn't want to

      it would be taken as gospel truth that MS systems are slow and bloated and should never be let near a desktop never mind an embedded system.

      Its a fact of life that as Linux become more popular it will be subject to more criticism by its wider audience. This is not a bad thing. Deal with it.

      --
      Do not try to read the dupe, thats impossible. Instead, only try to realize the truth
      What truth?
      There is no dupe
    2. Re:Why diss Linux? by 87C751 · · Score: 2, Insightful
      My guess is that the reviewer is talking about the "operating system" of the Roku in a broad sense, and not in the sense that computer geeks do.
      That is exactly so. Recall McLuhan's "The medium is the message" in reference to TV. The computer corollary is "the interface is the operating system".
      --
      Mail? Put "slashdot" in the subject to pass the spam filters.
  4. Re:not linux.... by lukewarmfusion · · Score: 4, Insightful

    Does it strike you as odd that a consumer product should require that one "know what they were doing" when they purchased it? Shouldn't the product be easy to install and use?

    I'm not sure you RTFA, but your response sounds like a knee-jerk to me. If I buy a Tivo, I don't want to have to spend hours and hours getting it to work. I also shouldn't need any programming or configuration expertise.

    If you're producing a device like this for the general public, you'd better not make it hard to use or install. So that would be a problem with the product.

  5. Re:not linux.... by dejamatt · · Score: 3, Insightful

    I agree with you, but I think (hope) he meant the people at Roku who set up the box didn't do a very good job of customizing it for what they were using the system for before they shipped it.

  6. Re:Quality Assurance by grasshoppa · · Score: 2, Insightful

    Engineers have a lot of great ideas and can even make them happen but there are a lot of angles they don't see or even think of. Many of the engineers aren't even the target users and don't really understand how something gets used.

    I would say this is a small part of the problem, a lot of the time. Budgets and deadlines, PHB and marketing, now there are the real culprits. Engineers are smart people, and in this case, professionals. You tell them what you want, they will deliver it. But not when you've got one side saying this needs to be done yesterday and the other adding shit on your to-do list.

    This is one place I will give props to the military. They require Quality Assurance and testing by the user before they will sign off on something. ...and big companies don't do this...okaayy..

    --
    Mod me down with all of your hatred and your journey towards the dark side will be complete!
  7. Re:Guys, guys... by eatmadust · · Score: 2, Insightful

    wow, just imagine how buggy this player would be if it ran windows!

  8. Instability Not Because of Linux Software by william_lorenz · · Score: 3, Insightful

    I don't believe that the instability of this unit is because of the Linux-based software it runs. There's many other stable Linux-based media devices out there, such as Sigma Designs EM8500 DVD players, the Dreambox DM7000S DVB Satellite Receiver, Hauppauge Media MVP, and more. Bravo manufactures Linux-based standalone DVD players using the Sigma Designs chipset, as one LKML message points out, for example. I myself put the instability onus squarely on the shoulders of Roku's product engineering, having seen myself some very successful applications of embedded uClinux technologies.

  9. Re:Soundbridge by radish · · Score: 2, Insightful

    You think the squeezebox is ugly? Really? I have one and I think it's pretty cute (as does the SO). It's very small and nicely rounded, with a sexy rubber coating. I agree that the Roku looks better (I considered getting one of those but it kept being delayed) but the SB is far from ugly. I wouldn't put it in my hifi stack (too small), but that's what the HTPC is for. I have it in the bedroom on a side table so we can have access to the entire music collection from there as well. It's hooked up into a discreet set of 2.1 PC speakers hidden away behind the lamps. All in all a fantastic solution.

    --

    ---- Den ene knappen er powerknapp, den andre er Bender voice knapp "Bite My Shiny Metal Ass"

  10. Re:Love the responses we are seeing here by DaHat · · Score: 4, Insightful

    If this unit was Microsoft made, the OS would be blamed left and right.

    Ahh, at least I'm not the only one here who sees the double standard.

    * Anything Linux Based Product: Good!
    * Any Linux Bug: Unskilled and/or incompetent Users
    * Anything Window Based Product: Bad!
    * Any Windows Bug: Unskilled and/or incompetent coders

  11. Re:You get what you pay for... by The+Lynxpro · · Score: 2, Insightful

    "That's what they get for not using a production ready operating system. Why would anyone choose Linux when they can use Windows CE?"

    The NSA uses Linux. It is more than production ready. I've never modified my Xbox, but it does crash from time to time. My TiVo has not. And let us not forget that Microsoft has used its OS in a PVR before, their very own UltimateTV, which failed in the face of TiVo.

    --
    "Right now, somewhere in this world, Scott Baio is plowing a woman he doesn't love," - Peter Griffin, *Family Guy*
  12. Re:Love the responses we are seeing here by Tralfamadorian · · Score: 2, Insightful

    Ahh, at least I'm not the only one here who sees the double standard.



    Yeah, 'cause for a second there I thought you were the only one with that observation, luckily after all these years on slashdot someone had the guts to post what the grandparent posted! All of those Apple and Linux threads we've seen, and nobody has pointed out the double standard that exists among all slashdot users (even you, deep inside your heart)

  13. Re:Ouchhhh... bye bye Roku by 241comp · · Score: 3, Insightful

    But the problem is that the 1.5 million slashdotters are the part of the population that everyone goes to for recommendations when they are buying electronics and computers. I know that I personally have about 15-20 people who usually talk to me before they buy anything more expensive than a cheap DVD player. If each of those 1.5 million has 10 million people that ask them for recommendations then that is 11.5 million who won't buy. Each of those 10 million probably have 3 or 4 friends who tend to try to keep-up-with-the-jones so those 30 or 40 million also won't be buying one (they'll get the better X brand item). That means that somewhere around 50 million people could potentially be affected by a very bad Slashdot review.

  14. Re:Soundbridge by Anonymous Coward · · Score: 2, Insightful

    I have been running a Sqeezebox for a month now, and I really like it. I went through and cleaned up my MP3 tags, now browsing artists/albums/genres is a breeze. Yeah, it does not stack with the other components, but it works so well, I don't care.

    Does anybody now if the Squeezebox is running an OS at all?

  15. Re:Love the responses we are seeing here by cbiltcliffe · · Score: 2, Insightful
    Probubally didn't really know what they were doing.

    Ah the classic Linux cop-out.

    Bullshit. It's got nothing to do with the fact that it's Linux, and not Windows. It has to do with the fact that the Tivo, which is Linux-based, is apparently well designed (I don't know...I haven't seen one personally), whereas this Roku thing (doesn't that sound like someone off LOTR?), which is also Linux-based, apparently sucks.

    Notice:

    Tivo - Linux - Good.
    Roku - Linux - Bad.

    Windows never entered the equation at all, until you brought it in yourself.
    Of course, if it ran Windows, and it got a virus/worm/spyware/trojan infestation, then it would be totally the OS's fault.
    --
    "City hall" in German is "Rathaus" Kinda explains a few things......
  16. Re:Soundbridge by jacobdp · · Score: 2, Insightful
    I hope this apparent lack of quality won't also be apparent in Roku's Soundbridge product, I've been pretty excited about that one. It looks like a good [non ugly] alternative to the Slim Devices stuff.

    Yeah, but Roku basically ripped off an old version of the Slim Devices software. They say it uses SlimServer, but you can forget about using any of the zillions of SlimServer plugins with a SoundBridge since Roku used an ancient version.