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Software Upgrade Crashes UK Air Traffic Control System

pitpe writes "Earlier today the computer system controlling most of the UK's airspace failed, after tests in preparation for an upgrade failed. The original failure occurred at the West Drayton centre, which is an old (70's) system, as opposed to the new system at Swanage, which has had its own problems. A system wide reboot to fix the system resulted in the entire system being taken down temporarily."

9 of 233 comments (clear)

  1. Lucky in the US... by Kredal · · Score: 4, Informative

    Considering that up until about 2000, all of the major Air Traffic Control centers in the US were running on vacuum tubes, we were lucky nothing like this ever happened here. Sure, there were glitches at regional centers, that required controllers to do everything by hand, but nothing that required a full reboot of the entire country's ATC system.

    Hopefully the UK will get the new system tested and online before it causes more problems!

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    1. Re:Lucky in the US... by aldoman · · Score: 5, Informative

      There is 2 ATC centers in the UK - West Drayton which is for the 4 major London airports only (Heathrow, Standstead, Gatwick and London City). This is a 70s system and is due to be replaced by 2006. This is the one that crashed, but because a large percentage of UK air traffic is destined for London, then it caused the other one to go to a standstill.

      The other one at Swanage handles the ATC for everywhere else. This was replaced with a new system in 2002.

      But, by 2006 hopefully all ATC in the UK will be running on new systems.

  2. More problems... by Mz6 · · Score: 4, Informative
    I found a similar article on MSNBC.

    It seems they have been having problems with their computer systems since 2001 when it was "privatized".

    "The air traffic service has been beset by problems since it was partially privatized in 2001. A $484 million center at Swanwick in southern England opened five years late in 2002.

    The opening was delayed by problems with computer software, and the glitches continued for months afterward, as controllers misread aircraft altitudes and destinations because of hard-to-decipher computer screens. In at least one case, controllers mistook the Scottish city of Glasgow for Cardiff in Wales.

    Now.. that seems like a pretty big mistake for me.. especially for an air traffic controller to do. However, the article later states that:

    "Transport Secretary Alistair Darling said Thursday's problem did not lie at Swanwick but at the older West Drayton center, which is due to be closed by 2007."

    Thank goodness that old one is closing, however it doesn't sound like its replacement is doing any better!

    "If you want to know what is wrong with transport in this country it is that over decades successive governments did not spend enough on the infrastructure and air traffic control is no different," Darling told BBC radio."

    Excellent quote! While terrorism is on everyone's mind, we sometimes forget that safety of transportation should also be just as high. I couldn't imagine pilots relying on themselves to fly airplanes amid the thousands of others without the aid of traffic controllers and their computers.

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    Hmmm.
  3. Links for reference by matthew.thompson · · Score: 4, Informative

    National Air Traffic Services http://www.nats.co.uk/services/index.html are the outfit responsible for this.

    They have a press release http://www.nats.co.uk/news/news_stories/2004_06_03 .html which explains quite nicely what they did and why.

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  4. Same in Ireland! by pixelbeat · · Score: 5, Informative

    Much the same thing happened last
    week in Dublin

  5. Swanwick not Swanage! by perly-king-69 · · Score: 4, Informative

    The new centre is at Swanwick in Hampshire, not Swanage in Dorset!!

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    This sig is inoffensive.

  6. Swanwick, not Swanage! by Xilman · · Score: 4, Informative
    The new system is at Swanick near Southampton, not Swanage as posted here.

    Swanage is a pleasant little seaside resort. I know it well and stayed there a few nights when on my honeymoon.

    Finding Swanwick and Swanage on a map of southern England is left as a exercise. Hint: Mapquest may be a good place to start.

    Paul

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    Lasciate ogne speranza, voi ch'intrate
  7. Re:Software doesn't rust... by Prendeghast · · Score: 4, Informative

    The 'fridge size boxes are 70's vintage (I suspect bits have been replaced over the years). The CPUs are only about five years old. The system consists of two identical computers for hot failover and they they had to get two custom CPUs made by the original manufacturer (IBM, I think) to deal with Y2K.

    As for the software? Written in some weird language called Jovial, and continually repatched - never rewritten.

    BTW, where the heck is Swanage? The new NATS center is in Swanwick!

  8. Re:What WAS the System that crashed? by orbitalia · · Score: 5, Informative
    Hi, I worked on exactly this system for 4 years.

    The hardware is an IBM 9020 family mainframe, the application is written in Jovial (one of , if not THE first algebraic language), and BAL assembler (for the monitor mostly). The monitor is the operating system so it effectively is a custom written operating system for this application.

    Although MVS is also used for testing. The I/O capabilities of the mainframe are superb which means it can handle 2000+ flights with only 14 Megs of RAM (if I remember rightly).

    I believe the NAS application came as a freebee from IBM when the UK purchased the hardware and was the same NAS (national airspace system) application used all over the US. It has been continously developed since then (no mean feat when you consider that all variables are global in Jovial, It uses holleriths instead of ascii, and you are limited to 5 or 6 characters per variable name). The hardware has also been upgraded several times over its lifetime.

    It doesn't often go down, last time was 2002 sometime, and you can tell how important it is because everyone screams when it does go down. The people I worked with are extremely dedicated to their job, but one cannot test a system like this for absolutely every eventuality. No doubt some patch was applied and some special case came up that caused a FLOP (functional loss of operation). It happens, Radar is usually unaffected, so the safety implications are not large, but flow is affected.

    The UK approach to handling NAS is much different to the US, the US tends to not touch the NAS software and develop external systems that enhance the usage of airspace, where as the UK tends to delve into NAS and improve things directly in NAS. Jovial is a very interesting language it has been used heavily by the US military and exists in such applications as Cruise missiles and many other aircraft and missile systems. Read about Jovial here if you are interested.

    I can't say too much about it for various NDA reasons (OSA) I think most of the above is in the public domain.

    HTH.