Hotmail Loses Customer Files

Rick Zeman writes "News.com is reporting that Microsoft's Hotmail service has lost customers' files 'due to 'system events.' The particular user cited, of course, has no recourse because of the broad disclaimers companies such as Microsoft hide behind; however, you are getting what you pay for. The scariest part of the article, however, is when a spokesman for iBackup, an Internet-based backup company, disclaims,'We do not provide a 100 percent guarantee that the backup will take place' of customers' data being stored with them for a fee."

Comments

Hotmail Mares

[sheeny]

I also had a nightmare at one stage with Hotmail. I logged on one day and everything in sent items was gone. It was due to 'changes in service'. I was not amused and of course there is no way one can actually contact Hotmail - hell I don't know where this woman found their number! I'm impressed.

Needless to say I changed provider which is also free and gives me 6Mb instead of 2 (mail.vu).

Re:Backing up IMAP email?

[reidbold]

Pretty easy.

Thunderbird->Tools->Offline & Disk Space->Make the messages in my Inbox available when I am working offline (check).

Then feel free to back up the local files as you please.

Bonus points for saying 'raises an interesting question' rather than 'begs the question'.

Re:'system events.'

[Welsh Dwarf]

Actually, no, they now run on 2k (IIRC) most of the time, the _Open_BSD servers are their for when the Windows one's tank.

Oh, and 2001? isn't your article a bit dated...

And finally This Shows that hotmail is currently under IIS5.0. I'm no microsoft troll, but as someone said, they are 'eating their own dog food' on this one.

Re:Well, you know what they say...

[It'sYerMam]

Incidentally hotmail spam is unblockable. I.E. The unrequested marketing that hotmail sends you, if you try and block the address it says you can't, so that hotmail can send you "important" information.