Royal Bank of Canada Software Upgrade Goes Awry

Reader mks113 writes "Many Canadians living payday to payday have been in for a shock this week. Canada.com along with many other sources is reporting how thousands of customers have been inconvenienced following an unsuccessful software upgrade at the Royal Bank of Canada on Monday. All government employees (including me) in several provinces had their direct deposits delayed by a day or more." RBC has a comment on the mess.

Comments

Re:Oh no!

[vicviper]

I once had a bank (Crestar, now acquired by SunTrust I think) that intentionally arranged the checks from highest-to-lowest so as to maximize the bounce fees. That way, the $1.53 check I wrote before my $200 bouncing check generated a bounce fee too. Once I had $125 in fees but if they had processed them in the order I wrote them it would have only been $25.

I agree about the escalation. I did, and eventually they refunded all but the one $25 bounce fee.

Do not write checks for funds that you do not have. It should not matter that you wrote the checks in one order or another. Perhaps you should use these fees to remind yourself not to write bad checks.

Re:Eh

[CanadianCrackPot]

YOU DIPSHIT UNIVERSALLY STUPID ASSHOLE!!!!! I have never in my entire life heard any of my fellow Canadians say EH at the end of every sentence. I personally hate beer and wish it would go the same place as you HELL.