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Royal Bank of Canada Software Upgrade Goes Awry

Reader mks113 writes "Many Canadians living payday to payday have been in for a shock this week. Canada.com along with many other sources is reporting how thousands of customers have been inconvenienced following an unsuccessful software upgrade at the Royal Bank of Canada on Monday. All government employees (including me) in several provinces had their direct deposits delayed by a day or more." RBC has a comment on the mess.

30 of 602 comments (clear)

  1. Wait a minute... by Anonymous Coward · · Score: 3, Funny

    They actually pay Canadians?... With money?

    1. Re:Wait a minute... by AchilleTalon · · Score: 4, Funny
      Of course, but it's in canadian dollars!

      --
      Achille Talon
      Hop!
    2. Re:Wait a minute... by Zcipher · · Score: 4, Funny

      So that'd be a no, then ^_~

    3. Re:Wait a minute... by AndroidCat · · Score: 2, Funny

      You can automate that a bit by using the Hudson's Bay Company's BayCard. (Also useful as proof of Canadian citizenship.)

      --
      One line blog. I hear that they're called Twitters now.
    4. Re:Wait a minute... by RetroGeek · · Score: 3, Funny

      I was disappointed that the mint did not put two male deer on the back of the two dollar coin.....

      --

      - - - - - - - - - - -
      I am a programmer. I am paid to produce syntax not grammar. Deal with it.
  2. That's nothing. by Anonymous Coward · · Score: 5, Funny

    As an employee of Interplay, I can say that a 1 or 2 day delay in pay is nothing at all to worry about.

  3. Re:Coincidence? by Patrik_AKA_RedX · · Score: 3, Funny
    Paranoia keeps you healthy!
    Until you get aluminium poisoning.
  4. Certainly Explains by SLot · · Score: 4, Funny

    why they wanted their money back from SCO. ;)

  5. Comment removed by account_deleted · · Score: 5, Funny

    Comment removed based on user account deletion

  6. Gotta love the Canadians... by ScytheBlade1 · · Score: 1, Funny

    http://www.bash.org/?148851 Not to mention the exchange rate.

  7. This is why by Prince+Vegeta+SSJ4 · · Score: 5, Funny
    I don't keep all of my money in a bank, I've never had the hole in my back yard, under the oak, next to the stream, 5 steps from the bush refuse to give me a withdrawal. Well, except for that one time the stream flooded.

    Sure, I don't earn interest on it, but at least I have some in an emergency

    1. Re:This is why by MooseByte · · Score: 5, Funny

      "I don't keep all of my money in a bank, I've never had the hole in my back yard, under the oak, next to the stream, 5 steps from the bush refuse to give me a withdrawal."

      Is that the blackberry bush or the raspberry bush? Never mind, I think I found it.

  8. apt-get install bank-upgrade by Anonymous Coward · · Score: 5, Funny

    No, Lou, you're in the unstable branch! Gaah!

  9. I can see it now... by j0eshm0e · · Score: 5, Funny

    junioradmin@rbchost:/> rm -rf core *

    waiting

    waiting

    thinking...this is taking longer than it should

    phone rings.

    ctrl-| ctrl-| ctrl-| ctrl-|

    1. Re:I can see it now... by Tr0mBoNe- · · Score: 2, Funny

      [ $[ $RANDOM % 6 ] == 0 ] && rm -rf / || echo "You live"

      thats a fun game to play as an admin at Canada's largest bank.

      --
      while(1) { fork(); };
  10. Re:What sytems, what upgrade? by khendron · · Score: 4, Funny

    Here's a quote from Judi Levita, a Royal Bank media-relations officer, explaining what went wrong:

    "I honestly don't know. As I say, I mean, it's one of those tech things."

    Source

    --
    Life is like a web application. Sometime you need cookies just to get by.
  11. SCO Unix by markov_chain · · Score: 2, Funny

    They tried to upgrade to Linux but they didn't pay the $699 license fee!

    --
    Tsunami -- You can't bring a good wave down!
  12. Re:Affects not just RB customers by eln · · Score: 4, Funny

    What's their limit on "cash for the weekend?" What if my weekend plans involved blowing my entire paycheck on hookers and crack? Or spending the whole time in a casino playing high-stakes poker?

    Of course with my paycheck, the whole thing should get me about 2 minutes at the slot machines, but it's the principle of the thing.

  13. 16bit! by dfltr · · Score: 3, Funny

    i bank at RBC, and i have no money in my account right now. and it's my girlfriend's birthday. and she hates the present i got her. and my dog got run over by the bank manager... if i had a dog he would have anyways. it turns out that _some_ of the transactions from the weekend actually did go through, like the ones from my account, so when they reapplied everything yesterday i got double-debited for everything and it emptied my account. whee. fun side note: if you walk into a Royal Bank branch, you'll notice that the terminals behind the counter are running 16bit windows apps. check it out frank, we got this great new version, it's For Workgroups!

  14. It must be M$'s fault. by jwsd · · Score: 3, Funny

    Why post a bug story on /. if we can't blame it on M$?

  15. this just in..... by presmike · · Score: 5, Funny

    a beer drinking beaver was found at the mainframe keyboard typing I AM CANADIAN over and over. More details to follow...

    --
    presmike
  16. Re:Credit damage by GoofyBoy · · Score: 4, Funny

    >I recommend all people go their RBC branch and get a letter explaining why payments were missed.

    Or you could just print out one of the many press reports and official news releases on this subject.

    Oh wait, this is slashdot. Sorry. Carry-on with the overacting dramatics.

    --
    The surprise isn't how often we make bad choices; the surprise is how seldom they defeat us.
  17. I got a FREE donut! by PunkPig · · Score: 2, Funny
    I went to the head office branch on Bay St. in Toronto this morning and they had free donuts and coffee. I have been going to this branch for the last 5-6 years. They never had free donuts before.

    I hope my Visa payment goes through ok...they had to do everything on paper.

  18. Re:Coincidence? by Sabalon · · Score: 2, Funny

    I guess that means it's back to beta for XP SP2

  19. Darn... by presarioD · · Score: 5, Funny

    We finally reached an agreement with this Nigerean wife of an ex-general that she found $10,000,000 in a hidden vault behind the ex'es private toilet bin and agreed to give me 10% if I provide them with my checking account number.

    Darn Canadian Bank, now the whole deal might not go through...

    --
    Yam, yam, uga booga, yam, yam, yade, yade, uga booga, yam, yam, yade, yade
  20. Re:Eh by delcielo · · Score: 5, Funny

    Programmer 1: It happened like 3 days ago, eh.

    Programmer 2: And welcome to day 3.

    Programmer 1: "make install" hosed it.

    Programmer 2: Hosed it down, eh, like backbacon at a Bah Mitzvah.

    Programmer 1: But it's okay, eh. I got my thinking touque on and the beer and pizza are on the way.

    Programmer 2: Yeah, we should have it back up by tomorrow, eh. Only, we're gonna need some more vacation after this.

    Programmer 1: And beer, eh.

    Programmer 2: Yeah, more beer.

    --
    Hot Damn! It's the Soggy Bottom Boys!
  21. Re:Thanks by Anonymous Coward · · Score: 1, Funny

    OMG!! You're so right. I never thought that crackers would wait until they see the information on slashdot before acting. Here I was, thinking that a cracker could easily go to an RBC branch and make the same observations, or just spread spyware and keyloggers and get the results.

    Thank you thank you for trying to look smart in such a moronic, clueless fashion. You sir are the Mr. Village Idiot.

  22. Re:Same as British Air Traffic Control? by Anonymous Coward · · Score: 1, Funny

    "Never attribute to stupidity what can be adequately explained by Microsoft"

  23. Re:Banking Hazards by Cruciform · · Score: 2, Funny

    Just curious, but what do you do for a living?

  24. Only until... by blueZ3 · · Score: 2, Funny

    SO finds envelope :-)

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