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UK Anti-Spam Laws Criticised

stripyd writes "The Guardian has an article about the ineffectiveness of British anti-spam regulations. Asside from the limited penalties, the Office of the Information Commissioner have yet to actually hand out a fine. From personal experience, the OIC aren't good at answering email on queries regarding the law, their web site, or suggestions that the current procedure of tracking down, printing out and mailing off (with a stamp!) a five-page pdf form to report miscreants be streamlined. The form itself is good for a few yuks, until you remember your taxes are paying for it to be outsourced to private sector hosting."

26 of 88 comments (clear)

  1. Better in Belgium by Halo1 · · Score: 4, Interesting

    Here we can mail spam sent by Belgians (or spamvertising Beglian website) to the economical inspection, and they do investigate (they even called me once for more information). Foreigners getting Belgian spam (not many of those, I guess) can report them as well, fwiw. Their address is inspec dot eco at mineco dot fgov dot be

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    1. Re:Better in Belgium by Halo1 · · Score: 2, Insightful
      Why on Earth do you think the Belgian economical inspection has any power (or time) to spend hunting e.g. US viagra peddlers? By increasing the spam they get, you only make sure they have less time to deal with spam they actually can do something about (and with other things).

      But I guess I've been trolled once more in this discussion, I suppose it's time for me to really shut up now <g>

      --
      Donate free food here
  2. Limited scope by pjt33 · · Score: 4, Informative

    It's not just limited penalties: it's also limited scope, in that the only spam prohibited is spam to personal addresses. I actually get more spam to my work address than my personal addresses, and am rather unamused by this... cop-out. ("Loophole" isn't quite the right word, because it's intentional).

  3. Reason... by vchoy · · Score: 3, Interesting

    "Asside from the limited penalties, the Office of the Information Commissioner have yet to actually hand out a fine."

    Most of the spam offences are committed outside of the UK. I consider this a localised solution to a global problem.

    1. Re:Reason... by dazed-n-confused · · Score: 2, Insightful

      Oh, come off it! This isn't a 'deterrent,' or a 'solution,' localised or otherwise. It's not even any use as a 'fig-leaf.' It's just an embarrasment. The UK Government looked at the problem, and waved its hands in the air, and decided to do nothing effective. Luckily, in the Office of the Information Commissioner, they had the perfect enforcer (ha!) ready to do their bidding.

  4. Compared to the successful anti-spam laws where? by evilandi · · Score: 4, Insightful

    And this compares to the highly successful anti-spam laws of which country, exactly? (Disclaimer: I have a vested interest, I the anti-spam development manager at MessageLabs)

    --
    Andrew Oakley - www.aoakley.com
  5. Laws are useless without enforcement by lewko · · Score: 5, Insightful

    Laws are useless unless they are enforced. There is no deterrent if would-be lawbreakers know they either won't get caught, or if caught, won't be significantly punished.

    It's therefore relevant in planning anti-Spam legislation that the legislators consider how they can follow up on whatever laws they draft to make them more than a 'toothless tiger'.

    --
    Do you or your partner snore? - Visit www.snoring.com.au
  6. British spam by CdBee · · Score: 4, Interesting

    "Get your online next-day tea supplies here"
    "How to understand Americans - get the guidebook!"
    "Sizzling Shots of the Queen - Join today!"

    It all gets rather too much at times.

    More seriously, I'd say in the UK we have more trouble with semi-legitimate opt-out marketing than pure spam, almost all of which seems to come from the USA (yes, re earlier story, particularly Comcast and the baby-Bells)

    There are so many sites in UK cyberspace geared towards getting email addresses for "free newsletters", and any club or association seems to want to send emails with a bare minimum of content and masses of advertising added. This I see as an attempt to legitimise spam, rather than mass-mailing, people are paying asociations and clubs to sell their products for them. Affiliate programs suck, and so many firms have been founded to do just this in the UK.

    How many times must I tell them? I already have enough Tea.

    --
    I have been a user for about 10 years. This ends Feb 2014. The site's been ruined. I'm off. Dice, FU
    1. Re:British spam by CdBee · · Score: 3, Funny

      yeah, I used MAILsweeper to ban any email carrying the word T3a

      --
      I have been a user for about 10 years. This ends Feb 2014. The site's been ruined. I'm off. Dice, FU
  7. Re:Death threats??? by Sv-Manowar · · Score: 3, Interesting

    People getting into the internet thinking there is easy money even after the boom, and spamming can be lucrative if done well. Its a risky game, but if some play it right the rewards are huge

  8. Also in The Netherlands by ControlFreal · · Score: 4, Informative

    In The Netherlands, you can report spam on-line as well at the Spam Klacht (lit.: "spam complaint") website. This is an official website of the OPTA organization, which monitors and control telecommication in The Netherlands. Note that the link to the Spam Klacht website is even an SSL link.

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    1. Re:Also in The Netherlands by Animaether · · Score: 3, Informative

      SpamKlacht website

      I read through some of the tidbits there, and it appears to be setup pretty well. And it appears our legislation is very nice too... "opt-in" conditions including
      - If it's a checkbox form, then the user has to check it - it can't be pre-checked for the user.
      - The opt-in description is not allowed to be 'vague' where "I hereby give permission for company X and partners to send me e-mail" is declared 'vague' enough.
      - You cannot implicitly re-use old contact lists such as those acquired from other companies or through company take-overs; one has to first contact the user again and ask them if it's okay to establish a NEW relationship. Only if the user agrees to this they can start to 'spam' again.

      However, I was also quite baffled to find that the OPTA :
      1. Excludes all these rules when it is spam sent to a company.
      2. Excludes all these rules when it is spam sent to a fax machine!

      Now #1 I could rationalize if I tried hard.
      #2, however, is just ridiculous. Apparently it is not illegal as it was at some point judged to be the same as 'colportage' (door-to-door sales). yish. I can only hope that at least there's a law against sending a looped-back black fax :/

    2. Re:Also in The Netherlands by tuxzone · · Score: 2, Informative

      You must have misread.
      Point 1: You are right, but law is to be changed.
      Point 2: You are wrong. Spam by fax van be reported online too!

  9. Policy conflict... by cardpuncher · · Score: 5, Insightful

    It's quite amusing that while on the one hand expecting ISPs to keep e-mail logs for several years for "security" purposes, another branch of the same government is ensuring that those logs are so full of spam-related noise that it would be infeasible to analyse them in most practical cases.

    Of course, anti-spam legislation is only effective against "legitimate" slimeball businesses. And at present, their contribution is minimal compared to criminal slimeball businesses. The latter cannot only be addressed by technical fixes, after which point legal solutions may have a chance of working.

  10. What's the point? by neilmoore67 · · Score: 4, Insightful

    The sad thing is that however strong and well supported the laws are by the community, it's probably not going to make one bit of difference to the amount of crap an individual receives. For a start, UK laws can't stop foreign spammers. Secondly, they are likely to be difficult to enforce even if we know who the culprits are. We have drug laws and anti-terrorism laws in Britain, but does that mean that they are no longer a problem? I think not. IMHO the best way to avoid spam is to take precautions and get some good filters.

    --
    You've probably noticed that people's noses get bigger as they get older. That's because old people are huge liars.
    1. Re:What's the point? by Andy_R · · Score: 4, Informative

      Actually, I've found the threat of the law to be quite effective in cutting down the spam that I get. I have quite often I've mailed the head of legitimate organisations that have spammed me because some random 3rd party has mistakenly signed up an address in my domain to their lists, and got some pretty grovelling replies.

      I'm just about to send of my first dozen forms to the OIC, and as with any UK government department, all you need to do to get action is threaten them with their own regulatory body to get action.

      Also, I've picked my targets carefully, some big names that have ignored written warnings.

      Top of my hit list are:

      xmr3.com (uk bulk mailer that pretends it's legitimate)

      Yahoo.co.uk (those adverts at the top and bottom of yahoogroups mails are illegal, but Yahoo think they are above the law)

      Ticketweb.co.uk (claim that every time you buy from them they have thr right to start samming you again)

      - Andy_R

      --
      A pizza of radius z and thickness a has a volume of pi z z a
  11. Email queries to the OIC by gilgongo · · Score: 4, Interesting

    > From personal experience, the OIC aren't good at
    > answering email on queries regarding the law

    My personal experience was going to their site to look for guidelines on the use of cookies and the collection of anonymous data. Finding lots of "guidelines" about stuff (which are basically extracts of legal documents it seems), but nothing that seemed relevant, I mailed them my question. Three weeks later I got a reply, which was at least relevant, if amazingly long and almost as confusing as the other stuff on their site that I couldn't undertand either.

    They've got a hell of a long way to go in my opinion. During the trial of Ian Huntely, the police even admitted they were confused about the DPA! What hope is there for the rest of us?

    --
    "And the meaning of words; when they cease to function; when will it start worrying you?"
  12. Must be a term for this... by 16K+Ram+Pack · · Score: 2, Insightful
    ... but I'd call it a "media question bounce" law.

    That is, when some story comes up about spam and a govt. official is interviewed, they can point to the spam law being passed.

    See also Data Protection Act, Freedom of Information Act.

  13. Re:Outmanned, Outgunned by dazed-n-confused · · Score: 2, Informative

    As for the site, it says nothing about the Reg 22 in question

    Here's the Information Commissioner's Guidance on Regulation 22 (you have to scroll down to p.24 of the pdf). What, you expected something accessible from that bunch of clowns? Think again...

  14. Re:Outmanned, Outgunned by murky_lurker · · Score: 3, Informative

    If it's the one I think it is, it's part of an EU directive. There's details of it here, the chapter relevant to spam is here , albeit in .doc format. I've only had a chance to skim but the legislation seems to be mostly aimed at legitimate businesses who have over-zealous customer newsletter runs, rather than preventing mass mailing spammers. I have to say, though, that the form linked in the article is completely asinine.

  15. The Office of the Information Commissioner by BillsPetMonkey · · Score: 5, Informative

    Is a paper tiger. It was designed that way. You only really find this out when you try to invoke the Data Protection Act 1998 against a data conroller company, and find that it's not designed to protect you, it's designed to safeguard companies holding your data from you.

    The reason the UK spam laws are weak is not a coincidence either. The UK government uses the electoral register to sell your data (regardless of whether you "opt out") to third party marketing companies to get revenue.

    It's not freedom of information as you might know it, it's a case of "do as I say, not as I do".

    --
    "It's not your information. It's information about you" - John Ford, Vice President, Equifax
    1. Re:The Office of the Information Commissioner by jeremyp · · Score: 3, Informative
      The UK government uses the electoral register to sell your data (regardless of whether you "opt out") to third party marketing companies to get revenue.

      This is a lie. It's not even maintained at the national level, but at the district council level. By law, anybody can see a copy of the register (under supervised conditions) and certain companies are allowed to use the register for restricted purposes. For example, credit agencies can use it to verify your address. It is illegal for them to pass the data on to anyone else or use it for any but a set of restricted purposes.

      The editted version of the register may be bought by anybody, but you can opt out of that. See here for more details.

      --
      All I want is a secure system where it's easy to do anything I want. Is that too much to ask ~~ Randall Munroe
    2. Re:The Office of the Information Commissioner by BillsPetMonkey · · Score: 2, Informative

      OK, there's a lot of misunderstanding about this. The edited register cannot be sold without the authorisation of the local council. But if you happen to be an "approved" subscriber to this information (ie. you happen to be MBNA Europe or a number of other data controllers), you will have free access to the information regardless of whether voters have opted in or out.

      Yeah, it's an uncomfortable reality. Because the illusion of censure on your own information is important, but it's completely non-existent. Remember when you were a student or when you lived in your parents' house? You didn't get half as much junk mail as now, as a separate voting entity with your own entry in the electoral register. Why do you think that is?

      --
      "It's not your information. It's information about you" - John Ford, Vice President, Equifax
  16. Re:Outmanned, Outgunned by prandal · · Score: 2, Insightful

    Therein lies your first lesson in international law - how to implement a European Union directive in such a way as to follow the letter of the law but with no real intention to do anything serious about the problem the Directive is supposed to be addressing.

    British politicians and lawmakers are just like politicans anywhere - totally cynical bastards with their own agendas.

  17. "Free newsletters" by prandal · · Score: 2, Insightful

    We need a new, pithy name for these. Getting people to sign up to receive spam is one of the spammers' cleverest tricks. And it works too well, alas.

  18. Enough Tea by wowbagger · · Score: 2, Funny

    Yes, but do you have No Tea?

    Otherwise, you can never get the last bit of fluff....