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Report From "Get The Facts"

Richard W.M. Jones writes "Huw Lynes wrote an interesting report from Microsoft's "Get The Facts" show in London (earlier Slashdot story). Along with the report he provides some analysis of their apparent strategy, which includes equating "Shared Source" with "Open Source" and making out that Linux isn't free."

18 of 475 comments (clear)

  1. Spin Doctors by mfh · · Score: 5, Interesting

    From the article: He quoted heavily from a Meta analysis which shows that Total Cost of Ownership (TCO) for linux and windows is comparable.

    Microsoft must be suffering if they are going at Open Source head on. I remember taking an advertising class once, and we studied the Coke/Pepsi Cola War. Essentially Coke was the biggest cola company on the block, until they acknowledged Pepsi as a competitor. By doing so, Coke gave Pepsi the kind of credit they needed to gain significant market share, and obtain lucrative endorsement celebrities, who may not have supported Pepsi if Coke had held the "one true cola" stance and simply ignored Pepsi.

    The bottom line is that Microsoft is taking a page from Coke, and they are going to lose out bigtime in doing so, because their math is voodoo math, and they charge exorbitant license fees, so their cost of usage will always be much much higher than Open Source, no matter which spindoctor tries to make it look and taste differently than it is.

    --
    The dangers of knowledge trigger emotional distress in human beings.
  2. Part of the page commented out by Anonymous Coward · · Score: 5, Interesting

    View source on the page. They've part commented out. Wonder why they did that.

    1. Re:Part of the page commented out by miltimj · · Score: 5, Interesting

      That's because those two headlines they comment out say the following:

      A 2002 Microsoft-sponsored study of total costs of ownership over five years for working corporate infrastructure in North America shows that lower staffing expenses are a large part of an 11-22% cost advantage for Windows.

      Microsoft-sponsored benchmarks prove that multiple Windows Web servers perform better than a Linux mainframe acting as a Web server consolidator. An independent review by Meta verified the integrity of the results.

      (emphasis mine)

      Apparently the PR slamming they're taking for those studies made them (at least temporarily) remove them from the site...

      --
      "Truth is not decided by majority vote" consensus gentium -- Norman Geisler
  3. They are targeting UK 'near' conversions too... by Alkarismi · · Score: 4, Interesting

    In the glossy brochure they give out at the event they have a file of 'case studies'. Several are from organisations (such as Newham Borough Council) who were about to transition to Open Source but were then bought off^H^H^H^H^H^H^H^H^H^H convinced that, in fact, sticking with Windows would cost them less(!).

    The truth is they are terrified. They've got wind of what's on its way over here in the UK.

    Relax, don't panic. Wait and see what us Brits have got coming for MS over the next few months :)

  4. Re:Unfair comparisons... of course they're going t by ninewands · · Score: 3, Interesting
    And as for the comparison of Linux to a DOS prompt... Microsoft seems to think that adding a huge bloated GUI to a server OS is going to improve things.

    Moreover, it exposes the degree to which Microsoft is engaging in "Not Invented Here" self-delusion for them to try and compare a DOS prompt (command.com and its standard utilities) to a real shell (bash, tcsh or zsh) and the standard set of utilities (the GNU file utils, find utils and text utils) that ship with most linux distributions.

    Personally, I'd reverse the comparison and say the DOS prompt is "almost as good as a Unix shell."
  5. To summarize... by jadenyk · · Score: 4, Interesting
    The overall tone of this event makes it fairly clear as to Microsoft's anti-Linux strategy.
    1. Claim that linux isn't free.
    2. Pretend that Shared source is the same as Open Source
    3. Make a big deal about the migration costs of moving to Linux
    4. Use the forrester report to claim that Linux is insecure
    5. Belittle the quality of the toolset available on Linux

    I don't understand a few things about this. Why do people believe this type of thing when Microsoft brings absolutely *NO* proof of any of these claims? Can any of this be considered slander? They're trying to throw mud on Linux's image with no real proof.

    And why did this guy sit through this entire "seminar" in the first place?

  6. Re:"Linux training costs were 15% higher on averag by Fujisawa+Sensei · · Score: 3, Interesting

    From what I've seen companies spend about $0 on Windows training, so a 15% increase is still $0.

    --
    If someone is passing you on the right, you are an asshole for driving in the wrong lane.
  7. It's a worse analogy than that... by ohad_l · · Score: 5, Interesting

    Microsoft certainly does not make all of the components in a running Windows system. First of all, I'm pretty sure that most people running Windows are not running any Microsoft hardware except for perhaps a mouse, keyboard, and/or gaming peripheral. So your setup is not 100%-microsoft - it's not even close if you take hardware into account. It gets a lot closer when you look at macs, but nowadays even they use (modified) versions of commodity hardware, such as nVidia and ATI graphics cards. Also, last time I checked, commodity hardware was a good thing, seeing as it drives competition over price and quality. Now, as for your software department - just take a look at drivers. If you're using an nVidia or ATI card, you are probably using their drivers. Microsoft, as far as I know, did NOT write those, and yet they are an integral part of the system (so integral, as a matter of fact, that nVidia drivers have been known to bring X on Linux to a screeching halt). Also, if I am not mistaken, Windows uses BSD's TCP/IP stack. True, today the code is maintained by Microsoft coders, but I can't imagine them having needed to completely overhaul it - they are using a modified version of a product (piece of code) that was manufactured (written) by someone else. And last but not least, a major factor keeping people on Windows is software that is written for it, which they can't do without or find a replacement for which runs on their target OS. Guess what? Most of that software isn't written by Microsoft either. Many people swear by Adobe Photoshop, and don't switch to Linux because they find The Gimp inadequate. Others want to play their favorite computer games, which simply do not work [well] on Linux. And even if, say, their favorite computer game is Microsoft Flight Simulator or Microsoft's Age of Empires - yep, that's right. Microsoft didn't make those. They just bought them. A large, complex product is best manufactured by multiple specialty manufacturers which adhere to well-known standards. F/OSS supporters know this. Microsoft knows this as well.

    --
    If it weren't for fog, the world would run at a really crappy framerate.
  8. Re:A bit misleading by mfh · · Score: 4, Interesting

    I think I was pointing out that Pepsi's market share prior to the Cola wars was much less than it is today. Coke made a mistake and they tried to correct it, but when you ask anyone who the major soft drink companies are, they'll always say Coke and Pepsi. Before the cola wars, Pepsi wasn't mentioned that much.

    The more Microsoft acknowledges Open Source and tries to fight it, the bigger Open Source will become, because of the law of diffusion.

    --
    The dangers of knowledge trigger emotional distress in human beings.
  9. Funny moment by linuxci · · Score: 3, Interesting

    I can't confirm this for certain (as it didn't happen to me).

    One of my colleagues who also went to the Edinburgh event was talking to one of the speakers there (one of the Nick's from Microsoft I believe) and I Microsoft guy admitted his niece had thousands of viruses on her machine last time he checked it!

    I wish I could confirm it, but I don't see he has any reason to lie

    1. Re:Funny moment by Alkarismi · · Score: 3, Interesting

      I was at the Secure Britain Masterclass at Olympia a couple of months ago and Stuart Okin (MS UK security primo) admitted pretty much the same thing (about his wife's machine!). All part of their new 'accessible' and 'concerned' approach!

      He went on with the 'industry problem' lie^Hne to reassure us we were all buddies together and all in the same boat, then asked for anyone who trusted their computer to put their hand up (expecting nobody after the 'friendly' subliminals he just slipped us). Both me (FreeBSD user) and my collegue (linux user and security researcher) put our hands up. Mr Okin, bless him, acknowledged our hands but neglected to ask which version of 'windows' we ran :)

  10. Linux users could have done a better job by Anonymous+Writer · · Score: 3, Interesting

    If you got a bunch of linux users to play "devil's advocate" and come up with reasons to explain advantages of using Windows over using Linux, they would have done a better job than these infomercial drop-outs mentioned in the article. Seriously, for company that has such deep pockets, they seem to manage to blow all their money on the worst there is, from programming quality to advertising and PR. Either they're being stingy and are holding back on spending for quality, or they don't care that they're throwing money away hiring people who just take the cash and do a half-assed job.

  11. Re:Unfair comparisons... of course they're going t by dossen · · Score: 5, Interesting
    Personally, I'd reverse the comparison and say the DOS prompt is "almost as good as a Unix shell."

    Then you would, IMHO, be lying. The DOS prompt has never been even close to a match to a proper Unix shell. Even running bash with the full gnu toolchain in a Windows XP cmd.exe prompt (thankyou cygwin) is still much worse than using the real thing (even their mouse selection stuff is retarded. OK they cannot have X's nice selection style cut'n'paste, but at least make the default selection tool line oriented, rather than block (I cannot remember even once needing the kind of selection you get in cmd.exe, if your text is not neatly on one line)).

  12. Most important Quote from the Forrester report by rk_nh · · Score: 5, Interesting

    ICAT classified 67% of Microsoft's vulnerabilities as high severity, placing Microsoft dead last among the platform maintainers by this metric.

  13. Well, it is a sales pitch... by gillbates · · Score: 5, Interesting

    I'm kind of heartened by it, as a matter of fact.

    What this shows, more than anything, is that Microsoft clearly doesn't understand the enterprise market. What they fail to recognize is this:

    • Microsoft believes that as long as they supply patches, they've done their job. They consistently use the "unpatched machine" defense to explain the wave of machines hit by the latest worm or virus, seemingly unaware that an enterprise datacenter cannot be taken offline to apply patches. Even could downtime be found, a patch would first have to be tested, and only then applied to a production machine. A patch that breaks vital software won't ever get applied to a production machine.
    • Microsoft's response has typically been "reboot and reinstall" when a system becomes corrupted or crashes. This is completely unacceptable for an enterprise datacenter - a company cannot afford even a single hour of downtime during peak hours. Microsoft seemingly cannot grasp this key concept.
    • Corporations need a vendor who can gaurantee the reliability and uptime of their software. Microsoft does neither, but their competition does.
    • When figuring TCO, Microsoft conveniently forgets the cost of installing patches, and cleaning up after viruses and worms. This factor alone increases the TCO of Windows by at least an order of magnitude.

    Microsoft just doesn't get it. Corporations could care less about streaming video and DirectX. And they aren't fooled by marketing hype - Microsoft can say all they want about "trustworthy computing", but sysadmins know better.

    --
    The society for a thought-free internet welcomes you.
  14. Re:Linux is not free in a corporate environment by David+Byers · · Score: 3, Interesting

    Of course Linux isn't free, and nobody who's not a total moron knows that. The question is whether the cost is higher or lower than the cost of Windows.

    The pro-Windows camp likes to bring up the fact that you need educated system administrators to run a Unix shop, implying that you don't need skilled people to run a Windows shop, all the while neglecting to mention what happens if you place your Windows servers in the hands of an untrained system administrator.

    The also like to rag on the command line, neglecting to mention that it enables Unix people to automate complex tasks and neglecting to mention that Windows admins are *also* tied to the command line, albeit a crappier one since You Should Be Using the GUI.

    One thing I rarely hear the pro Windows crowd talk about is how many machines the average system administrator can manage. In my experience the number is far higher for Unix systems than it is for Windows.

  15. UK Advertising Standard Authority by Martin+Spamer · · Score: 3, Interesting

    Its looks like Microsoft may be falling foul of UK law with some of their claims.


    The CAP Code (Ed 11) : GENERAL RULES

    SUBSTANTIATION

    3.1 Before distributing or submitting a marketing communication for publication, marketers must hold documentary evidence to prove all claims, whether direct or implied, that are capable of objective substantiation.

    Relevant evidence should be sent without delay if requested by the ASA or CAP. The adequacy of evidence will be judged on whether it supports both the detailed claims and the overall impression created by the marketing communication. The full name and geographical business address of marketers should be provided without delay if requested by the ASA or CAP.

    3.2 If there is a significant division of informed opinion about any claims made in a marketing communication they should not be portrayed as generally agreed.

    3.3 Claims for the content of non-fiction books, tapes, videos and the like that have not been independently substantiated should not exaggerate the value, accuracy, scientific validity or practical usefulness of the product.

    3.4 Obvious untruths or exaggerations that are unlikely to mislead and incidental minor errors and unorthodox spellings are all allowed provided they do not affect the accuracy or perception of the marketing communication in any material way.


    http://www.asa.org.uk/index.asp

  16. Re:Free Software by bornholtz · · Score: 5, Interesting

    I just pointed IE at a non-existing proxy server (10.0.0.1). Firefox can then be set up to either use my real proxy (Squid on Linux so I can track what sites my kids visit) or letFirefox use no proxy if you don't have one.

    Then IE never comes back and Firefox is nice and snappy.

    --
    -- Freedom means letting other people do things you don't like.