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Hits or Misses: Who is Your Website's Audience?

securitas writes "The Christian Science Monitor's Gregory M. Lamb wrote a story interesting to anyone who runs a website: How do you accurately and reliably measure the audience for your website? From the article: 'Most websites have no idea how many people view their content. This inherent fuzziness is causing problems for commercial websites, especially online publications desperate to make money from Internet advertising... How can you charge for ads when it's nearly impossible to tell advertisers how many people will see them?' The article discusses the flaws and problems with Nielsen/NetRatings and comScore Media Metrix - they grossly undersample workplace users - and the rise in the number of sites requiring user registration."

9 of 146 comments (clear)

  1. As Ty Webb would say... by Sqwubbsy · · Score: 5, Funny

    By height.

  2. mmm... by manavendra · · Score: 5, Funny

    I dont know what the real strategy of most online newspaper websites is, but they seem to follow this pattern:

    1. Make content available online, free of cost
    2. Wait for people to start using and monitor the growth in number of hits
    3. Reduce the website response to a crawl with mind numbing popups, flash ads, quick time ads, and generally anything that would make sure the user "spends" more a few minutes on the homepage
    4. Wait for most users to go away to some other website.
    5. The few braves who remain - force them to register and read all the content, since you want to chart your users by demography.
    6. Finally, now make most of the content premium - based upon the data collected in step 5, however inaccurate it is. Flood the site with more ads, if possible
    7. Moan and bitch that there is no revenue generated.

    8. Repeat cycle

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    http://efil.blogspot.com/
  3. Re:Cookies? by howlatthemoon · · Score: 5, Insightful

    What cookies don't tell you is who the person is, are visitors in the target demographic, are you missing an audience, etc. Of course, that said, I don't want to give that information out to most advertisers.

  4. Editors at Slashdot... by Anonymous Coward · · Score: 5, Funny

    may think their audience is a bunch of nerds, but in reality its a bunch of suave playboys that get to have sex with many hot women. I suggest they make the appropriate content changes.

  5. Uh, No... by EvilJohn · · Score: 5, Insightful

    This is completely backwards. Infact, it's exactly the opposite. It's quite simple to tell how many people view your webpage, and hell of alot easier (and more accurate) than radio or TV.

    This is the source of the problem with web advertising, your numbers fairly accurate and based on actual events, not some satistically questionable sampling method. There's little room for fudging.

    Demographics on the other hand are a little more complicated. There, you actually have to ask.

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    Less Talk, More Beer.
  6. Page Counter by Omega1045 · · Score: 5, Funny

    I would put a CGI page counter at the bottom of every page. I think the one with flame numbers works the best for this, but the digital looking on also works well.

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    Great ideas often receive violent opposition from mediocre minds. - Albert Einstein

  7. You can't: live with it by Stephen · · Score: 5, Insightful
    You can't measure the exact number of human visitors to a website, any more than you can measure the exact number of people who read a magazine. With a magazine, two people may read one magazine. With a website, one person may come from two computers, or two people from one computer. The problem is only that people, especially advertisers, seem to expect that exact numbers are somehow possible. But they really need to match their metrics to the medium, and not try and force the medium to fit print-media analogies.

    Anyway, the exact numbers don't really tell you anything. You really need to know the differences between two sub-populations (are visitors from pay-per-click ads or visitors from standard search results more likely to buy?). A program which makes this sort of comparison easy will give you far more insight than one which tries to get the total number of visitors closer to some mythical "true" number.

    (I am the author of analog and CTO of ClickTracks, but I'm writing in a personal capacity).

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  8. Holds true for me by tuomasr · · Score: 5, Interesting

    I found this article to be rather insightful. I personally run a small IT/science-news site (in Finnish) and I'm really having a hard time figuring out visitors of the site. Of course I can get some data from the log analyzing software (awstats and webalizer are being used for the site) but it really doesn't tell me what I want. It seems that the website logs don't always tell the truth. For example I'm getting about 20-30 hits a day with a referrer pointing to a site that's a search engine for blogs (${god} knows why the site has been tagged as a blog) but browsing through the actual logs reveal the hits to belong to a indexing-robot of the site that's a little too enthusiastic.

    The most reliable way to find out about the visitors on a given site would be a user survey, although not complete as not everyone would fill it out, but it would give an idea about the habits of your most frequent visitors. I, if I were an advertiser, would be interested in more than just number of hits and visits and most advertisers would be baffled by stuff like "we got XXXYYYZZZ HTTP requests last month". Personally I would prefer to advertise on sites with a well-built sense of community and an active userbase that's keen to interact with the website, when I browse a site for the first time or a site that I visit infrequently, I rarely click on banners or ads. I'm more prone to clicking ads on sites which I visit daily or so, it gives me a feeling of supporting the site I like and I just might buy something from the advertiser if they are offering something that I need, therefore focused advertising is the key, hence again you need to know your users.

    Logs tell you numbers but you need the visitors themselves to tell you who they really are and how often they visit your site.

  9. Re:Easy by blowdart · · Score: 5, Interesting
    While that's almost an amusing troll I've noticed a trend recently where fake referrals are sent to random pages. I would guess this is to boast google page rankings, as some people will publish lists of referring sites on a crawlable page. In the last two weeks a certain canadian IP sent fake referrals for various pages on
    • www.spankarchive.com
    • www.spanking-adult.com
    • www.spanking-porn.com
    • www.spanking-punishment.com
    • www.spankingstories.us
    • www.spankphotos.com
    • www.spankpics.net

    Their ISP killed their account after 3 reported strikes.

    Then there's em3.net, a scumware site that tried this last year. Following the links triggered attempted spyware downloads.

    (If anyone is truely interested I have a partial list at http://idunno.org/misc/referralSpammers.aspx)