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Zinc Whiskers Cripple Colorado's Computers
Mr. Christmas Lights writes "While zinc whiskers, small metallic fibers which grow on surfaces that have been electroplated with zinc, aren't a problem for Christmas lights, they can cause serious problems for computers. The Denver Post reports how they caused computer outages for the last three weeks in the Colorado secretary of state's office. This basically halted business and elections document filings. Zinc whiskers are becoming more of a problem as computers electronics get smaller. NASA has a good reference site which includes a interesting PDF summary paper complete with pictures. /.'ers with computer rooms might want to check this out."
...with a magnet!
I'm probably at the karma cap. Mod up a funny troll instead, it lightens the mood
Zinccccccc Zinnnccccc! Oh my god what have I done!
I don't need no instructions to know how to rock!!!!
I guess we have to shave all zinc cats before we let them into the building.
Never attribute to stupidity what can be construed as a monopoly preservation tactic.
(rolls eyes)
Where I used to work, we had this issue - in our case they grew from the cheap computer floor panels in the room. The case was so bad, you could see them in direct sunlight, and the flowed in the breeze like grass.
We had no choice but to go through cleaning, as the underfloor was about to be used for blowing air to new systems, without it, the zinc whiskers would blow free and cause hell on all our systems. As it was, three systems failed in the week after the clean. We don't want to think what would have happened if we didn't clean it.
It's not bullshit. Get over it. Interestingly, there are very few people who know of this issue, but knowledge is spreading.
Robert Anton Wilson
The metal frames for the raised floor are where the zinc whiskers are coming from. They get sucked into the power supplies and short them out.
"Do the Right Thing. It will gratify some people and astound the rest." - Mark Twain
"Do the Right Thing. It will gratify some people and astound the rest." - Mark Twain
We are in the final streach for replacing the entire datacenter floor where I work because of zinc Whiskers. We had the underfloor area cleaned for the new A/C that blows from the floor up. We promptly lost 11 power supplies and the total count is up over 20 now. We did verify the presents of zinc whiskers in the dead powersupplies thanks to the onsite electron microscope.
Thankfully the high temperature never got above 85 degrees so the old A/C was able to keep up.
And are a problem with the new lead free processes.. especially as lead spacing decreases, and the euro lead-free requirement kicks in.
Agere wrote a good article in Analog Zone, available at http://www.analogzone.com/grnt0216.pdf. It has a good micrograph showing the problem.
"'Tis great confidence in a friend to tell him your faults, greater to tell him his." --Poor Richard's Almanac
I work in a large midwest hospital, and we've got a constant issue with Zinc whiskers in our network jacks in operating rooms. Supposedly the origin is the cleaning solutions that they use for the floor.
#931654: "Sorry, our computers seem to be growing metallic whiskers. What did you say your username was? bwahahahahaha"
bash: rtfm: command not found
I so agree with you.
back in college I paid my way as a maintaince guy at a foundry. we had rackmount Pc's that would have almost 1/4 inch of metal/sand dust on the motherboards and the computers were STILL working.
Cince then I have worked as a freelance consultant and specalist for many different companies that certianly do not have their computers in a "clean room" (machine shops for the best example) and they never EVER have these problems and they are exposed to nasty air + metal. The worst was a water filtration plant I worked at for 7 years where a workstation for monitoring the vats of hydro-flouro-sisicilic acid ( what they put in your water to add flouride) a product that is so corrosive that it eat's through the rubber lined fiberglass tanks within 3 years had, just by the amount released in the air during tank inspections, had eaten almost all the legs off the surface mount chips on the motherboard and it was STILL operating.
Maybe some really REALLY old mainfraime computers might see the problem in a 20-30 year lifespan that the article suggests, but even the PDP-11 I saw back in college that was retired in the basement but still maintained operating by students did not have any problems like this.
Do not look at laser with remaining good eye.
Zinc whiskers are quite real, and they can pose a hazard. The reason you don't see data centers around the world having this problem has many aspects, some of which I can think of include:
-Too new. It takes years for these whiskers to grow to any length (1mm/year), and it may take years before it even starts to happen.
-Only happens to electroplated surfaces. Dip galvanized objects (Like electrical boxes and bolts and such) don't seem prone to this effect.
-Newer machines are more vulnerable with their more delicate circuits and smaller, tighter tracings and pins. A data center with older machines might be all but immune to it simply because the equipment is old and robust enough.
High taffic areas they are likely to get stomped on/eroded away long before they pose a problem. So you would have to have a situation where you have a spot like under a table, where you have objects electroplated with zinc sitting undisturbed for a long time, then get disturbed. Then you would have to be unlucky enough to disturb them and get it into the air.
Ironically, there are wood based floors used in data ceneters with steel reinforcing on the back of the tiles that are zinc-electroplated (thus being essentially undisturbed for years). So if a fairly old data center, that happens to have the right (wrong?) type of flooring, undergoes an upgrade or reorganization... well that might do it.
Now if these guys ARE just using it as an excuse, that's another story. But that doesn't make the problem any less real.
=Smidge=
and a narative
Access Floors
I know I speak against my own name, here. But:
Living by the sea, especially with the high humidity that comes with it...and the salt...can give your more than just a few zinc whiskers on the PC board.
Salt oxidation--depending on how long the windows are open--can really eat a PC in two years or less; never mind the quality of the MB.
Sea salt is hydrophilic. If it accumulates on something, episodes of high humidity will attract moisture from the air, and add the basis for typical corrosive effects. I have had containers with dry sea salt, which have pulled moisture out of the air on their own.
(Most acids need water...so does salt to release it's own ions, which can have a corrsive effect similar to an acid on metallic equipment...usually involving the non-metal in the salt. Sea salt has lots of chlorine, a very strong oxidizing agent.)
You can conformal-coat boards yourself, using Fine-L-Kote spray. We use this stuff on the Overbot.
It's a flammable, toxic chemical mixture until it dries; you need gloves, goggles, a respirator mask, and proper flammable liquid storage. Cover connectors with masking tape before spraying. It's a clear coat, but glows in UV, so you can check for missed spots.
and therein lies the problem: you just asserted that this is an item of faith for you, not reason; facts be damned, you cannot be convinced.
Never mind that there are several companies who do raised subfloors who've been addressing this problem for some time. They're all peddling snake oil, and NASA is helping them do it.
Never mind that Zn whiskers grow slowly, Zn-electroplated subfloor panels in data centers aren't that old, and PC board density has been increasing. Or that they only occur on electroplated zinc, and only grow long enough to be problematic in very low traffic areas. Nope, must be bogus.
Never mind that hospitals are affected as well and take this seriously. Or that the condition is well known among electroplaters and materials engineers, and was discussed at least ten years ago in the literature. Or that it's been involved in at least one product liability case. Or that Bell Labs has known about it for over fifty years (since 1948).
And never mind you could have found everything I mentioned above within the first 30 google results for "Zinc Whiskers". Nope. It must all be a myth, because there's no such thing as newly discovered age-related problems.
(Oh, and I hear that automobile corrosion is a myth too ... I went to the new car lot and looked around and didn't see any, so it must not exist)
we had rackmount Pc's that would have almost 1/4 inch of metal/sand dust on the motherboards and the computers were STILL working.
Contacts that are exposed to a "harsh" environment generally form a very thin non-conductive film due to oxidation and/or corosion. This would also apply to any conductive surfaces. Depending on exactly what gets laid down, what you describe seems completely reasonable. However, something in a "clean" environment can easily be killed by something your self-protected PCs wouldn't even notice.
Well you better start doing your homework.
I worked for many years on a replacement Air Traffic Control System for Canada and as the project matured, our stage - lab (containing litterally hundreds of machines, a complete lab recreation of the coast-to-coast ATC system) started to experience an MTBF on the power supplies in the equipment that was over an order of magnitude smaller than spec'd by the manufacturer (Hewlett-Packard).
Since this was a long-term contract that included commitments to deliver over an extended period of time (25 years), the material cost of this problem was VERY significant to the equipment vendor, not the customer. (In other words there was no financial motivation to fail to find fault, quite the opposite; the fault was costing them money.)
In the spirit of "old HP" they sent us some senior hardware design guys to look at our lab and our environmentals (humidity, temp, pressures, cycles and power suppy spectra) to see what was causing the problem.
Being about 6 years ago -- I hadn't heard of the Zinc problem yet, and neither had the guys from HP. They took everything back to their labs, including about 6 failed supplies and a couple 'still good ones', some from reserve stock and some from working machines.
A few weeks later they came back; there was a big meeting -- this was an issue with potentially enormous cost -- including the ultimate customer's representatives.
I can remember the Project Manager practically spitting his coffee when informed the underlying cause. The 'special ESD safe A/C'd lab' was part of the problem. Thank fully, the final deployed environment had different flooring, so we didn't have to change the sites, just some modifications to the lab.
This is far from BS -- it's a problem that has cost millions and will likely cost millions more before it's over. But the SEM photos of the failed devices we cool to see.
I love this kind of stuff. Clueless moderators mod the parent insightful because none of them happen to have any personal experience with the subject. Lack of personal evidence does not constitute a conspiracy. Really, it doesn't.
/. need for anecdotal evidence, yet you groundlessly claim that the articles anecdote MUST have some other explanation. Why? I am all for being a little skeptical, but there is such little reason for it in this case. Would you begrudge them the opportunity to clean out their under-tile areas? Most of us know how bad those areas can get regardless of the whisker issue.
I have personally known about whiskers for over five years. It was becoming a potential problem in an old datacenter at work. It is a serious condition that datacenters with critical machines (or contractual obligations) take into account in datacenter design and maintenance. With 5 9's required for a lot of machines (Hitachi, IBM, Unisys, etc) there is little room for allowing electrically conductive dust particles to flow across every board on your machines.
The other posters have given examples to satisfy the typical
_damnit_
It's my job to freeze you. -- Logan's Run