Best Buy Says Customers Not Always Right

linuxwrangler writes "Best Buy is one of the retailers that has now decided that the customer is not always right. Best Buy consultant Larry Selden has identified "demon customers" like those who file for a rebate then return the item. OK, I get that one (hey Best Buy: dump those customer-despised rebates and you won't have that problem...). Other categories like customers who only buy during sales are more interesting. Best Buy declined comment on how they are dealing with those customers. Some stores have actually "fired" customers. Welcome to the end result of all that customer information data mining."

Comments

Re:Gmail

[halowolf]

Calling Gmail a spyware app is hardly appropriate or warranted. If you don't wan't targeted adds being created from your email, then don't use it. Thats right, no laws needed, no software uninstalls, make a choice!

Gmail doesn't get installed into your browser when your not looking ;) Besides not every email actaully gets linked to adds.

If companies wan't to start ranking their customers then they should be prepared for a backlash, because as so many companies seem to forget, the buck stops here! :)

Re:At least they don't have...

[ObitMan]

Still, if you don't like it, shop at a good honest local computer store (and if thier aren't any in you're area, you've probably got yourself to blame).

First of all you spelled "Their" wrong.
Secondly you used the wrong homonym. "There" would have been the correct word.

Lastly and on topic, how am I to blame for not having a "good honest local computer store" in my area? Whether they are honest or crooks is up to them.

Re: franchise - There's a reason it works...

[pod]

I'm in Canada (with Scotiabank, but friends with others tell me the same story), and I NEVER had to pay to deposit money. And, unlike so many of our neighbours in the US, we don't pay extra to talk to a teller either.

If you're paying to deposit a cheque, ask about what kind of account you have. Some of the 'my first bank account' type programs, or very restrictive ones for high credit risks or people with no income, or the regular, but very basic accounts, those may have some charges like that, for example, free 10 ATM transactions and 5 cheques per month, after that you pay a service fee. If you consistantly carry a positive balance on your account, you can always switch to something better. Or close your account and move to a credit union.