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Microsoft Responds to IE Criticism

darthcamaro writes "Looks like there was an online free-for-all on Microsoft's chat servers yesterday with Internet Explorer engineers. Several interesting things come out in the story including the fact that the IE big wig thinks that all of his engineers should have other browsers installed to see what they can do and, catch this...he thinks they're the underdog. 'I've worked at Microsoft for 14 years and I have always felt like the underdog,' said Hachamovitch. 'Maybe the road behind us looks easy, but at the time going it wasn't. I welcome the feedback today. Getting informed is the only way I know to get better. The day we don't get heated feedback I'll be concerned.'" Reader nkodengar notes that "Microsoft has posted an article on MSDN listing everything that will be affected by the the updates to Internet Explorer in Service Pack 2. This will be particularly important to developers who use ActiveX controls, pop-up windows and file download counters in their websites..."

9 of 1,244 comments (clear)

  1. Re:Why not? by kneecarrot · · Score: 5, Interesting
    No, you make no sense.

    The point is that it a user can't expect to just sit on their ass and have someone else inform them about all their choices.

    It's called personal responsibility. If there is a Ford dealership close to my house and all I ever do is buy Fords, should Ford be held liable when all my cars fall apart?

    Get informed. Use your brain. Own up to the fact that you have to actually make your own choices.

    --

    I always save my last mod point to mod up a good troll. You people are too serious.

  2. Interesting comment about feedback... by Randolpho · · Score: 5, Interesting
    From the article:
    I welcome the feedback today. Getting informed is the only way I know to get better. The day we don't get heated feedback I'll be concerned.
    He brings up an interesting point. How often to people give heated feedback to, for example, Mozilla/Firefox? I personally find the browser to slow and clunky in many ways, which is why I use IE and a popup blocker (Google Toolbar) rather than Mozilla, for sheer speed.

    Which, frankly, sucks because there are so many features on Firefox that I like, but it's so slow that I can't use it for everyday browsing.

    My question is this: Are we so anti-Microsoft that we'll settle for clunkier software without complaint, just because it's not made by Microsoft? Where is the hue and cry for a faster, more responsive Firefox? Why do we accept things without complaint just because we admire the politics of the developers?
    --
    "Times have not become more violent. They have just become more televised."
    -Marilyn Manson
  3. Re:Microsoft the underdog. by IGnatius+T+Foobar · · Score: 5, Interesting

    Over the years I've read several books and opinion pieces on Microsoft and their success. "Microsoft as the underdog" was a theme in many of them. I guess it's their strategy for motivating their workforce.

    I've had lengthy discussions with a number of different 'Softies about this.

    Keep in mind that Microsoft has a very consistent and very strong corporate culture. Everyone there thinks the way Gates wants them to.

    The people over there truly believe that they are somehow "saving the world" with their software, and that they are the only ones capable of doing so.

    It's truly bizarre.

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  4. Underdog culture by dcmeserve · · Score: 5, Interesting
    'I've worked at Microsoft for 14 years and I have always felt like the underdog,' said Hachamovitch.

    Of course!

    This is a fundamental part of the culture at MS. They nuture the "underdog feeling" there in order to remain so fiercely competitive -- even when the product is a near-monopoly.

    I saw this when I was an intern on the Excel team some 10 years ago -- the team leaders took pride in obsessing over what the competition was doing, and acting almost as if the company were going to go out of business in 3 months if they didn't.

    If this applies to the marketing/legal departments too, that would explain a lot of MS's behavior.

    --
    "Orthodoxy is unconsciousness" - Orwell
  5. There are IE Engineers?!? by RaisinBread · · Score: 5, Interesting

    What the crap have they been doing for the last THREE years? Playing Halo?

    Check out some of these release dates:

    6.0 --> 31-Dec-2001
    6.0 SP1 --> 28-Aug-2002

    I thought IE on the Mac was dead... judging by their release schedule, IE on the PC has been dead for years. Any other software company that waited *years* to release their next version of internet software (or an operating system, no less) would be dead in the water.

    What really makes me mad is they drove other browsers into the ground during the war, only to sit on their haunches and enjoy the elimination of their competition. Thank goodness for Mozilla, or we'd all be in real trouble.

    Get to work MS.

    --J

  6. Avoidance of the W3C standards question by holy_smoke · · Score: 5, Interesting

    notice how they kept side-stepping the questions about being W3C compliant!

    Obviously if they were 100% compliant then web developers would stick to the standards, and any compliant browser would work and IE would start to lose market share.

    Notice that his responses kept repeating the "needing to support current customer configs". What he really means is "ensuring continued customer lock-in to IE and Windows".

    I bet they had PR coaches sitting right next to them the whole time the chat was going on.

    Hilarious!

    --
    Is the juice worth the sqeeze?
  7. Short memory.. by amightywind · · Score: 5, Interesting

    How often to people give heated feedback to, for example, Mozilla/Firefox? I personally find the browser to slow and clunky in many ways, which is why I use IE and a popup blocker (Google Toolbar) rather than Mozilla, for sheer speed.

    Only 18 months ago Mozilla was considered a poster child for a failed free software project. It was ridiculed frequently on this forum for being slow, buggy, etc... Then along comes Firefox. How short the collective memory is! The Mozilla developers fought through it all. They deserve our highest esteeme.

    --
    an ill wind that blows no good
  8. Re:Why not? by argent · · Score: 5, Interesting

    Here's where Apple advertises competing browsers on APple's website:

    http://www.apple.com/downloads/macosx/internet_u ti lities/

    Including:

    http://www.apple.com/downloads/macosx/internet_u ti lities/opera.html
    http://www.apple.com/downloads/ macosx/internet_uti lities/mozillafirefox.html
    http://www.apple.com/d ownloads/macosx/internet_uti lities/mozillacamino.html
    http://www.apple.com/do wnloads/macosx/internet_uti lities/cyberduck.html
    http://www.apple.com/downlo ads/macosx/internet_uti lities/icab.html

    Where's Microsoft's version of these pages?

  9. Re:Why not? by ViolentGreen · · Score: 5, Interesting

    Microsoft engineers users' perception such that they are led to believe that IE is the only web browser.

    It's not a matter of being too lazy to download Firefox, it's a matter of not knowing it exists because Microsoft's marketing has conditioned them to think IE = The Internet.


    This is not a bad thing in general. This is what every company's marketing department dreams of: making their product synonomous with the service. Kleenex and Band-Aid are both other companies that have done this successfully.

    Why do users equate IE with the Internet? Where did Microsoft go wrong here? What were they supposed to do? Not include a browser with the OS? Have links to competing browsers on the desktop?

    I don't think the number of IE-only sites are the reason for Microsoft's browser dominance. They are the result of them.

    IE is a fast and effective browser that for a time was the best available. Now users are starting to realize that it is no longer the best and hasn't been for some time now. Consumers use whatever is the best for them until something better for them comes a long.

    --
    Not everything is analogous to cars. Car analogies rarely work.