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A Six-Step Plan for Apple
An anonymous reader writes "Open letter from Alex Salkever to Jobs. One thing in particular strikes me: 'The latest round of attacks on Microsoft software is terrifying. If using a Mac means servers in Russia are less likely to harvest my passwords and offer my identity to the highest bidder, I think that's an offer I'd like to hear more about.' I think he's got something there."
There it is! The elusive Step #2:
servers in Russia are less likely to harvest my passwords and offer my identity to the highest bidder
Step 1: Create Server (in Soviet Russia no less!) that harvests passwords
Step 2: Offer harvested information to highest bidder
Step 3: Profit!
Now, to create these password harvesting servers... off I go! Oh wait, he said something about a six step plan! Damn't!
Casual Games/Downloads
Macs are not immune either...
As I type from within one I must say!
Who are you? The new #2 Who is #1? You are #617565. I am not a number, I am a free man! Muhahaha.
All units move into Phase III battle positions! Commence Apache vs. IIS flamewar!
Do you think that when Apple talks about 'superior design', they aren't talking about color, but the OS and user interface? When Alex says 'technology', and Apple says 'design', I think they are talking about the same thing.
People don't pay premium prices because of a Mac's color, or shape, but for the OS and interface. They expect the nice 'design' (in the "looks-nice" sense) because of the premium price, but are not paying premium solely for its looks.
Computers are useless. They can only give you answers.
-- Pablo Picasso
As if the people who buy the servers really care about whether or not their customer's information is stolen.
It's been a few months since we've had a self-styled "expert" come along and tell Apple what their doing wrong and how they can fix it, else they will shrivel up and die.
Story contains the same thing over and over and over and over we've heard now for what...20 years now? Lower their prices, focus on what they do best, lower their prices and lower their prices.
The only thing new here is focus on security, which seems like a good thing to focus on, but only if Apple can TRUELY deliver a resonably secure system. Hopefully they can.
But it's good to see some things never die, like these articles that try to show Apple the error of their ways.
"Music is everybody's possession. It's only publishers who think that people own it." - John Lennon.
It may not be the only alternative in existence, but it is the only real alternative for all the grandmothers, and computer incompetents in the world. As much as you linux zealots hate to admit it, Linux is not the most user friendly OS to install and use. If all they want to do (or know how to do) is email, IM and download pictures off their cameras, they really don't need the flexibility Linux(or variants) gives them. Apple is similar to MS in the fact that pretty much anyone can install a mac and pick it up and use it without many problems
So, my gut reflex was that this program would be a good idea. But then again, 2004 isn't the mid-80's. Back then, the program was a great idea because virtually no one knew about Macintosh. Now, you would be hard-pressed to find someone that doesn't know a Macintosh owner. These potential converts already have a "test drive" program: They just go over to their friend's house. And Macintosh owners have no shortage of enthusiasm for showing off their computer....
Are we phishing for passwords? Yes. Are we preying on the gullibility of millions of computer users? Yes. Are we using the information that we're receiving to access as much cash/credit from the end-users as is possible, probably ruinging their credit and their lives? Yes.
But we're doing it all to fight terrorism. Didn't anybody watch our recruitment movie, Swordfish? We're the good guys. Now give us your passwords and leave us to fight the good fight.
Offer a $200 bounty on a PC exchanged for a new iMac or iBook. Buyers get the $200 discount only if they bring a PC that's two years old or less. And they must have a valid receipt.
What an stupid idea. All but the crappiest two-year-old computers are still worth more than $200, especially laptops. Only a complete idiot would take advantage of that offer.
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Is that why about 50% of the laptops at the USENIX Advanced Technical Conference last week were Macs?
Seems like lots of geeks, at least the ones that go to USENIX (people like, er, Rob Pike, who might know something about innovative software) use Macs.
I've come to the conclusion that Apple must have some sort of market share that defies the natural laws of the universe. For years now, Apple's market share has always been reported at ~4% with numbers as low as 2% in some places and as high as 10% in others. But the one thing that has remained constant throughout these reports is that it's a dwindling market share and it's falling rapidly. Now, how is it that 6 years ago, they could have 4%, 5 years ago they had 4%, 4 years ago they had 4%, 3 years ago they have 4%, 2 years ago they have 4%, one year ago they have 4% and this year, they still have 4%, yet every year it was declining?
This leads to the conclusion that Apple must have invented purpetual self sustaining marketshare, a graph of which could make MC Escher proud, and that they must patent this immediately so that they can increase their marketshare to -pi
T Money
World Domination with a plastic spoon since 1984
His first 4 recommendations are basically to be like everyone else:
So basically, he's another of those people who thinks that, of course, Steve must be trying to maximize his market share at the expense of everything else! And, of course, the best way to do that is to make Macs cheap, like Dells. Because Dell sells a lot of units! ....Which is true. But it's not the point.
Apple's purpose is not to maximize marketshare but to maximize money. They do that by selling with high margins. Removing the high margins would make Apple unable to function, basically. They are not another assemble and resell outfit. They are not another Dell.
Why do so few people realize that?
As for making a headless "iMac," first, that wouldn't be an iMac, and second, that's not what Apple needs. They have a whole bunch of headless machines--what the heck do you think a PowerMac is??? And if I'm not mistaken, the PowerMacs come with iLife installed. So....he wants them to make a PowerMac. Yay! They're already doing that!
Why do people keep insisting that the way for Apple to dominate the market is to become another low-margin box-assembler? They're doing just fine the way they are. They're not in any trouble. Their stock price is higher than it's been in years--granted, it was higher a couple of weeks ago, but it always rises before and tanks after a major show.
My six steps for Apple?
Dan Aris
Fun. Free. Online. RPG. BattleMaster.
True, grandmothers do not need the "flexibility" offered by linux. But if all they are doing is email, IM, and downloading pictures off of a camera it sure is a much less expensive option than an iMac. Once they have linux installed by their grandson, it will run itself.
Maybe I'm just a cheap bastard though.
They are if you want to run photoshop, illustrator, Macromedia products.... if you need Office for whatever reason. If you do video.
:-| The Gimp is getting useable but the Gimp is still Not Photoshop.)
For the Creative Professional, your options are the Mac, which gets out of your way, and Windows, which goes out of your way to get in your way, but is so stupidly cheap and ubiquitous that the vast majority of young / struggling artists go with it.
Adobe dropped Photoshop for IRIX a long time back, and there's no comprable solution for Professional Image Editing.
(save the Gimp arguments, I've heard them.
Apple: Proudly going out of business for over 20 years.
T Money
World Domination with a plastic spoon since 1984
I have a couple of friends (Ely and Annette) who've been brought to their knees with security intrusions into their MS PC. They're both very ordinary people with ordinary jobs and neither of them are particularly computer literate, and treat their PC very much like any other home appliance. They don't read computer publications or news bulletins, so they mostly remain unaware of the latest security holes, only discovering they should have updated something when their PC starts misbehaving.
They're totally sick of the computing experience they've had so far. So when I popped in to see them one day I took my PowerBook with me and spent a few hours showing them what it could do. They were really impressed, but what totally got their attention was when I told them I didn't need to run any anti-virus software because a) there are no known viruses out the for Mac OS X, and b) the system is inherently more secure than MS Windows by design. Right away they wanted to know where they could get one and how much it would cost.
(NB: My domain/mail hosting company anti-virus scans all email for me, so I'm still being a good neighbor to my MS using friends)
I showed them the range, asked them some questions about their budget, and then advised them to get an eMac because that best suited what they could afford. But they didn't want a large CRT based system and were really taken with the iMac design.
That was 4 months ago. They've still not updated their PC and still haven't' brought a Mac. The reason why? They just can't afford it at the moment. Various other things keep cropping up in their lives and home that stop them from accumulating enough cash to buy the system they want.
Apple really needs to cut the prices. If they can't do it on existing systems, then they need to produce a bare bones design that can initially be pitched at those people with smaller budgets, and then later expanded and upgraded if people need the extra functionality.
I'm a Mac switcher of 2 years who has no intention of going back. And I've met SO many people in that time who've never seen a Mac up close before and have left, lusting after mine when they see up close and personal just how good it is. But they're always put off by the perceived high price. I know that you get so much more for your money with a Mac, but it seems difficult for people to relate to that (don't ask me why).
This is a bullet that Apple are just going to have to bite on if they want to grow their market share some more. Do they have the corporate courage and desire to make this happen? Time will tell, but I sure hope so.
That's not going to happen, and it's not going to work either. Just think about it....
OS X is a very nice OS, and has some very nice software running on it, and it's got a great API and IDE. As a niche player, it's working great.
Now you make it instalable on any old PC. You're a PC developer and you've got the choice of developing for windows on PC or OS X on PC. Are you going to change your development practises to something new and untested, or are you going to go the safe route with the devil you know and keep on developing for windows PC?
Now, just imaging Apple put something like WINE in with OS X on PC, so that you can run your PC apps as is, but under the new GUI. Now there's no incentive to write specifically for OS X on windows, but without the ability to run existing PC apps, there'd be no sales of OS X for PC.
It would be a disaster for Apple and anyone who bought it, and would only strengthen the Microsoft monopoly. Jobs has more sense than that.
BTW, Macs are not 3x the price. Price up a new G5 and a comparable PC from a decent manufacturer and you'll see that the G5 is really a bargain in the computing world.
What Apple really needs is an affordable entry level machine with no monitor, but can be bought bundled with a lovely flat screen. Fill the hard drive with lots of easy to follow video tutorials and apple will cash in big - especially if they do a "test drive an iMac today" type program.
-- oldthinkers unbellyfeel ingsoc
Surprisingly a lower price than other light weight notebook competitors. With her student discount she will get a 1ghz G4 ibook with 12" screen, 512 megs of ram, 60 gig drive, combo DVD-ROM/cd burner, 802.11g, firewire, usb, etc. for just over $1200. It's unfortunate that Apple doesn't have competitive pricing for desktop models and other notebooks like they do for the 12" iBook. It's really the best bang for the buck in the light weight market now.
Less aggravation and thus lower TCO- On her current aging PC I had to clean viruses and spyware off at least a half dozen times. She just can't get it on the iBook(at least not yet at any rate). My experience with modern macs has been that once they're configured they work and stay that way. Her sister's iBook from three years ago is heavily used but still works just as good as it did on day 1.
Awesome MS Office ImplementationThe latest Office edition rocks and it's cheap for students too ($149). Completely compatible, and a lot more slick too.
It runs Unix :)
Apple would be best advised to begin touting the fact that these machines are really immune to the tons of crap that are being heaped on Windows units. If they can get their prices in line with the market, they'd have a slam dunk on their hands.
www.lonseidman.com
I talked to the marketing head of Apple in Norway about why they did not use the awful track record of Microsoft as an advertisment opportunity. He stated that it is not that easy, and if a similar problem was to surface in MacOS X, they'd lose any credibility they had harvested from the PC community.
From: Joe (You know who I am)
Re: Expanding the Ferrari market
Dude. You don't sell that many cars.
Here is my "Six Steps to a Bigger Ferrari Market."
1) Price trumps style in the car market
I know this may be hard to admit for a guy as innovative and design-conscious as you. But Ferrari charges too much for its cars. The car market's benchmark price level is sinking quickly below the $21,000 mark -- turf where Ferrari has been loath to tread.
2) Make 'em cool and cheap
You've been to Target (TGT ), right? You probably seen the terrific product designs such as well-known architect Michael Graves' line of stylish housewares -- offered a budget prices. Heck, Blue Light Specials at Kmart (KMRT ) haven't been the same since Martha Stewart's line of kitchen gear, sheets, and towels hit the aisles several years ago. Dumpster-diving debutantes can't get enough of them. Even sportswear designer Mossimo makes great threads for fiscal lightweights.
We're in the era of cheap chic, Maurizio. And I have no doubt that Ferrari can play that game with the best of them. Give us a really cheap, really cool car, and watch them fly off the lots.
3) Ditch the all-in-one mantra
Your expensive convertable sports cars have never taken off compared to sedans. You should make sedans.
OK, thats enough you get the point.
This guy is a fucking idiot.
I won't switch to Apple as I'd just see it as just another victory for the metrosexual movement.
Disclaimer: Move along. This is a joke, girlfriend.
Stop crying and buy a Mac. I mean, your already up to 2 computers with 2 different OSes to "surf the web". Within 10-20 minutes of powering on your mac you can "surf the web" and not have these problems.
Sheesh, do you also use 2 cars in tandem because one is always broken? It never ceases to amaze me how many people's intelligence gets halved when they are behind a computer.
Has anyone RTFA? This guy is a complete loon. "If Apple only charged me less, gave me a trade-in on my uselessly outdated PC hardware, didn't charge me until I had had the computer for a while, and didn't try to bundle everything together, they'd be doing much better!"
No, they wouldn't, you idiot. They'd be dell. Apple's bundling allows them to hide how much they charge for commodities like RAM and hard drives. Their high prices let them survive with a small marketshare (R&D is NOT CHEAP!). This is what makes the company what it is.
I own an iBook. It cost me $1200 or so. PC laptops are probably cheaper. I would never, in a million years, bother with one. The iBook was worth every dollar because of its fantastic software, ease of programming (yes, that's key for me), reliability, good tech support (remember, you don't just buy an iBook, you buy an Apple), small size, durabilitiy, battery life, and a million other things I won't even mention.
Apple knows what is best for Apple. They have known what is best for Apple for a long time, which is why they continue to have large amounts of money. This guy does not know what is best for Apple. Of course, looking back, that should elicit nothing but "Duh?"
Where can I get one? Will you email it to me?
they dont have much of a market share, so hackers dont spend that much time making viruses for them.
... and a good flaw in the OS. You've got two choices to write a good virus, as I've pointed out. Either socially engineer something that looks clickable and start sending out spam, finding enough suckers that click to keep things going, or find a flaw in the OS to exploit to save on social engineering. So either the numbers have to be massively high, as you point out, or you have to have a virus that infects passively, as all the great viruses do.
The lack of viruses was almost bad enough that I thought I should write a virus that'd execute on the Mac just to say we'd had a good one (other than that silly "bootable CD" scare under OS 8-9). It's not like it'd really take any time. Most viruses seem to be ones that people are silly enough to click on in their email to start the infection. You'd have a harder time writing one that exploited a flaw [without taking that extra time finding one, which is where the real genius comes in, of course], but just so that Mac OS X could say there was one, I thought I'd hack a quick REALbasic or Java or Applescript dohicky and "socially engineer" it to look all clickable in an email sent from the infected box. Heck, I get enough free spamable addresses in the spam I get myself these days even finding the first few hundred hosts wouldn't be a problem.
But your position then is something akin to malaria in someone with sickle cell -- you have to find enough hosts, not only initially but continually, to keep you alive to keep finding more hosts. Without them, you die out.
How many Mac users themselves have a large percentage of Mac users in their address book? Most of my friends use Windows. Even if I got a few Mac users to click and execute an application-virus, giving me pretty free reign on their system, what are the chances that sending the bugger to every email I could cull off their system would keep the outbreak alive? I've got to think pretty small.
So there's more to a virus than just lack of hackers -- what's the payout, even for a good virus? Pretty small as long as, as the original post points out, the market share is too.
Which brings us to...
If everyone gets the same idea to move to a mac, virus wirters will shift their attention to macs.
I'm not saying the Mac doesn't have these flaws -- nor that it doesn't. But OS X'd have to have the flaw in addition to the market share to really cause the havoc Windows has.
It's all 0s and 1s. Or it's not.
I bought AAPL at 21, it's at 30 today. Get this dumb-ass away from my portfolio.
Seriously, every couple of months we get another MBA-bot posting his (never her) Grand Unified Plan for "saving" Apple, usually based on dumb ideas that have already failed (competing against Dell on price - look how well that went for eMachines and Gateway), are failing (tablet PC's do everything users want... really shittily), or are obviously going to fail (taunt virus/worm writers and script kiddies with boasts of Mac's invulerability).
Enough of the madness. Seven years ago, Wired ran a piece called 100 Ways to Save Apple, most of which were stupid (#76, "Make damn sure Rhapsody runs on an Intel chip"), fucking stupid (#81, "Merge with Sega"), or so fucking stupid it blocks out the sun (#61, "Ink a promotion/development deal with Shaquille O'Neal"). The item that looks best in retrospect is #101: "Don't worry. You'll survive. It's Netscape we should really worry about."
Slashdot and other sites with a collective IQ greater than that of a turnip should pass on these articles in the future. They're utterly garbage, have been for 20 years, and probably will be in another 20.
--realinvalidname
Statements like that are proof positive that those hard working FUD machines can be successful!
Don't you feel proud!
seSales, Point of Sale software for OS X.
I also have yet to find a multi-button trackpad I consider even remotely usable (and, believe me, I looked). The single button trackpad, combined with an OS and apps that only need one button, was one of the features I rather liked about the PowerBook. Maybe a design with a button at the top and one at the bottom would work (index finger for one, thumb for the other), but every PC laptop I've seen puts two buttons at the bottom (or occasionally, in a fit of insanity, at the top), where they are all operated by the thumb, making it far more awkward to press the right button than it is to press the left button and hold down a keyboard modifier (assuming that the other hand is on the keyboard, which it usually is).
I am TheRaven on Soylent News
McNealy would go to convention after convention and other speaking engagements. He would go off on the Microsoft rant, talking about no viruses in Java and go on and on about the evils.
It did nothing, changed nothing. He lost more and more mindshare until he got bought off to stick around on life support and keep his mouth shut.
Jobs is smarter than McNealy. He won't push Apple marketshare by basing Microsft security, and he knows it. He will do it by expanding what Apple's are. By going heavily into the portable computing space, making ergonomically pleasing Apple appliances, under the iBook, iPod and other product iMonikers. Video playback, capturing, music players. He knows to become strong, his competition is not Microsoft, but Sony. There is nothing to be gained by jumping on the open source bandwagon, there is much money to be made in licensing content distribution methods.
If I'm a distinguished engineer at Apple (and I'm not) I would be working on a movie projector that can download films in Quicktime format and display them with the quality of movie film projectors. I hook these projectors up to theater chains with broadband, and start competing with Sony, who invented this technology but only have penetrated a limited market with it.
But, hey what do I know...
- First they ignore you, then they laugh at you, then ???, then profit.
She was initially opposed to the mac until she looked at the following benefits
Before you buy, consider this. My girlfriend recently switched from PC to Mac, too. She had about $1300 and got an old-model refurbished (they call them "refreshed" at the Apple Stores) 12" Powerbook. Faster bus, better screen, and same 60G/512MB as the iBook your girlfriend is contemplating.
When you get to the store, make sure to ask about the refreshed units in stock. They, too, qualify for the educational discount and have the same standard 1-year warranty. With the money she saves, she can get 2 years of AppleCare if she's nervous, or a copy of Office or something.
As a side note, one of my friends got a 15" PowerBook from the same Apple Store. It was the model before the 1.5 GHz speed bump, so it was like $200 less. The Apple Store also knocked an additional $100 off because, get this, the packaging was damaged.
blog
I need your root password and IP address for it to install correctly.
Sure, my password is, oddly enough, your birthday and my ip is 127.0.0.1
Uhh dude, I hate to break this to you, but if the coffee shop in question was "Diesel," she was undoubtedly a lesbian. ;D
I hate Grammar Nazi's
1 - price trumps style
The only reason to lower your price-point is to increase market penetration or that higher volume more than makes up for the price-difference. I doubt that either of those is going to happen, as the volume has been pretty consistent for the last 5 years or so (~3%) with gains occurring slowly.
Dell gets away with lower price-point because they aren't developing major software, and they have their suppliers by the balls.
2-Make 'em cool and cheap
That's way the iPod has only penetrated 40% of the market? This reminds me of all of the ugly-ass laptops that followed the Apple laptops, where all of the cool design stopped at the meaningless plastic add-ons on the case.
With apple you do pay more, but you pay for value.
3-Ditch the all-in-one mantra
I agree that the iMac may not be the hottest seller in the world, but I think that its just crazy to suggest that this has somehing to do with the all-in-one mantra. I mean, Apple BROUGHT BACK the eMac, which I am assuming is still selling strong.
The reason IMHO for poor iMac sales are that they don't really fit into any niche. Its like a high-powered laptop without the capabilities of a laptop, or all thepower of the desktop machines. However, their footprint is nice. 200K units/quarter, though, isn't bad for a machine that hasn't seem major upgrades.
I think that sales in all-in-ones will continue to wane, however, as it becomes more attractive for scales to by inexpensive iBook's.
4-Sell that soap
WTF? Awesome, just throw away money. Its more than a bit insulting to anyone who needs to use a M$ box, as well, or who wants/needs a separate Linux box?
5-Sell that soap II
If you don't know the advantage of buying the Xserve's you probably shouldn't be buying one. I'm not exactly sure what type of "tests" you would be running, as installing a pseudo-server is a major endeavor/commitment.
6-Sell security
I think that 95% of the posts already allude to this.
I can't believe I read this. I can't believe I wasted my time writing this.
Wired Magazine's cover story of June 1997.
100 ways to save Apple.
Let's go through the top 20, shall we?
1. Admit it. You're out of the hardware game. Okay, this didn't happen.
2. License the Apple name/technology to appliance manufacturers and build GUIs for every possible device. Or build the killer app for listening to music, the iPod.
3. Start pampering independent software vendors. The open-source roots of most of OSX and related items fills this need quite well.
4. Gil Amelio should steal a page from Lee Iacocca's book - work for one year without a salary, just to inspire the troops. Jobs' salary is still only a dollar a year.
5. Straighten out the naming convention. eMac, iMac, iBook, Powerbook, PowerMac. Done.
6. Apologize. You've let down many devoted users and did not deliver on the promise of the Macintosh platform. Hmmmn, hard to call this one.
7. Don't disappear from the retail chains. Two words: Apple Stores.
8. Buy a song. Or build the first sucessful online music store. Whatever.
9. Fire the people who forecast product demand. Still a problem, given the recent iMac troubles.
10. Get a great image campaign. Switch. The colored iPod ads. The spinning iMacs. Done.
11. Instead of trying to protect your multicolored ass all the time, try looking forward. Done.
12. Build a fire under your ad agency. Given the Clios and other awards that recent Apple campaigns have one, I feel safe in calling this one done.
13. Exploit every Wintel user's secret fear that some day they're going to be thrown into a black screen with a blinking C-prompt. Advertise the fact that Mac users never have to rewrite autoexec.bat or sys.ini files. See: Switch campaign.
14. Do something creative with the design of the box and separate yourselves from the pack. Done. Oh boy, is this one done.
15. Dump (or outsource) the Newton, eMate, digital cameras, and scanners. Done.
16. Take better care of your customers. You need every one. Make customer service a point of pride. Many Mac users feel alienated and have jumped ship. Done.
17. Build some decent applications that the business community will care about. Maybe not business-related, but the iLife series trumps anything out there in the Wintel world.
8. Stop being buttoned-down corporate and appeal to the fanatic feeling that still exists for the Mac. Power Computing's "I'll give up my Mac when they pry it from my stiff, dying fingers" campaign hits the right note. In the tech world, it's still a crusade. Support the Mac community, and the Mac community will support you. Done.
19. Get rid of the cables. Go wireless. Done. 802.11, Bluetooth, you name it.
20. Tap the move toward push media by creating a network computer with state of-the-art technologies, e.g., videogame support for Nintendo 64, top notch graphics such as QuickDraw 3D, and the best possible bandwidth. Okay, is anybody supporting push media now? Let's just cross this one off the list, k?
So, all in all, they've done 17 of the first 20, with 2 maybes and a no. Not bad.
"Only two things are infinite, the universe and human stupidity, and I'm not sure about the former."
Uh, you mean I should just drag it into "drwxrwxr-x 40 root admin 1K 16 Jun 10:54 /Applications"?
Nothing magic about this, just good old unix permissions. The closest thing to magic is that if I attempt to drag something in there as a non-admin user, the Finder won't just fail with an error; it will pause, ask me for an admin user's auth, and proceed if I can supply it. Which of course is not technically groundbreaking, just good design.
I know this is probably too late to be posting this, but here goes:
Step 1: State that Apple's small market share is a sure sign of impending doom.
Step 2: Suggest that apples competitors have the right idea and that Apple should also make low cost, shitty computers that crap out in a couple months just like everyone else.
Step 3: Complain that apple won't sell you a really cheap computer like you want them to, point out several other complains that make shitty products and again state that Apple should do the same.
I've been hearing this crap like this for more than 10 years, and I'm only 22. I can't believe that pompous assholes like this continue to believe that they know how to run the company better than Apple. People are always complaining "why can't I buy an Apple for the price of a Packard Bell/ Compaq / Dell?". I'll tell you why, those companies make shitty computers and Apple makes quality computers, that's why. And you know what? Apples plan worked a lot better than did Packard Bells or Compaqs(both bought out when they hit hard times). That fact is that business plan only works until everyone has bought one and realized how crappie the computers are. I'm sure that Dell will eventually suffer the same fate, I know about a dozen people that have Dells, and none of them are happy with their purchase. On the other hand, Apple users love their computers, and will continue to be loyal to the Apple brand as long as they live. To bad they only replace their computers every 5 years or so.