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AT&T to Leave Residential Business

Herve writes "Just got it from a press release on the AT&T website: 'AT&T will no longer be competing for residential local and standalone long distance customers. The company stressed that existing residential customers will continue to receive the quality service they expect from AT&T; however, the company will no longer be investing to acquire new customers in this segment.'"

5 of 194 comments (clear)

  1. That's funny... by Anonymous Coward · · Score: 5, Insightful

    I just got a holographic postcard that must have cost a buck each from them advertising their *residential* VoIP service. Maybe they don't want to raise the ire of the feds and their competitors by saying "Hey everybody we were given a thorough beating with a clue stick and now realize that digital delivery to the end user is the way to go."

    The end of analog phone service is here.

    1. Re:That's funny... by __aahlyu4518 · · Score: 3, Insightful

      So basically they're leaving the residential analog phone market but actively getting residential (potential) customers for their VoIP products... so they're just converting their business...

  2. Markets by mfh · · Score: 4, Insightful

    This spells a desolate future for AT&T residential subscribers. When a company isn't actively going after business, they aren't actively *keeping* business, and therefore the quality of service rapidly declines until that segment is folded. I give it two years of hell and then a skillful withdrawal from the residential market.

    --
    The dangers of knowledge trigger emotional distress in human beings.
  3. Desolate? by w.p.richardson · · Score: 3, Insightful
    Not really.

    If you are still using AT&T for home phone service, you deserve what you get. This should give these folks the impetus to go out and shop around. Using AT&T for phone service is like using AOL or MSN for internet access (at least from a price perspective). There are soooo many better deals available, why would you even want to use AT&T?

    The execs are just reading the tea leaves here, and they have decided that they can't compete. Good riddance to bad rubbish, I say!

    --

    Curb CO2 emissions: Kill yourself today!

  4. Re:So Long Cell division, so long residential... by presearch · · Score: 4, Insightful

    Since divestiture in the 80's, technical expertise took a second seat to
    climbing the managerial org chart. PHB MBAs rose to the level of their
    incompetency, and investment in the future was traded for the next quarter's
    profit numbers. Real talent, the people that actually invented things and
    did the creative work, either retired or left for greener pastures.

    AT&T had deep enough pockets, so they could stumble around and
    sell off assets for almost twenty years. It's finally reached the point that
    that business model can no longer sustain itself. Shame really.

    One Bell System. It Worked.