Africa Enters Global Market For IT Outsourcing
nusratt writes "MarketWatch reports that many organizations 'are moving away from India as the place to outsource, because of the labor churn, and Africa supplies the highest rate of return on investments. New York's parking ticket system is managed from Ghana, Nigeria has an entire ministry for ICT, and Mauritius is building its own CyberCity. Gartner predicts that up to 25 percent of IT jobs today will be moved to emerging markets by 2010'."
Oh yes this is the country you want to trust for your outsourcing needs. "Thank you for calling Dell,.... Well sir I think I know how we can fix your computer problem, you see my uncle Prince Zambar the great had $434,000,000 (FOUR HUNDRED AND THIRTY FOUR BILLION DOLLARS) yadda yadda yadda."
Everyone that disagrees with me is a paid shill
It's not super in depth, but over at cio.com they have interactive maps comparing different parts of the world for outsourcing.
No. In fact, it *is* fair to generalize. If a country is cheap to outsource to, it means that labor costs are cheap. Which means the workers get paid little. This is fine (commercially speaking) when you're just making running shoes. But when you're handing out IT support and the workers must have access to sensitive financial and proprietory information to do their job, this has to be something that crosses a managers mind.
Oh. Wait a minute. No, it doesn't.