Slashdot Mirror
Net Phone Customers Brace For 'VoIP Spam'
XaviorPenguin writes "If you think that Spam in your e-mail inbox is bad, wait until VoIP gets huge! According to a News.CNet.com story, your voice mail box on your Net Phones may be cluttered with ads for Viagra. '"The fear with VoIP spam is you will have an Internet address for your phone number, which means you can use the same tools you use for e-mail to generate traffic," said Tom Kershaw, a vice president at security specialist VeriSign. "That raises automation to scary degrees."'
If you think that is scary, you know the Do-Not-Call list that is out by the FTC, yeah, um, people with Net Phones may not be affected by this list and spammers/telemarketers may take this advantage for themselves. "
Comment removed based on user account deletion
If only CAN-SPAM were 1/10th as effective as the do-not-call list. It's strange: I didn't sign up for the do-not-call list, but the number of telemarkters calling has still declined rather sharply. On the other hand, spammers, in the face of legislation, have apparently decided it would be better to send more spam than ever before.
concrete5: a cms made for marketing, but strong enough for geeks.
But VoIP systems are perfect counterparts to address books. My mobile phone includes the "Call Filter" app (PalmOS), which directs calls to different coded rings (eventually a sample of the caller saying their name), or voicemail. In a just country, the FTC would require unsolicited commercial messages, in any medium, to include a "Reply-To:" data field, registered in an online database. Fraud/spoofing/omission would be subject to a $20 fine, *per message*, split between the caller and the government as damages/fines.
--
make install -not war
I call from a "non-existent" phone number (a number I have which I simply always route to BUSY). That's the number sales droids get in stores, is on my checks, etc. The same number either line shows for CID (but only one line can do ANI as this #).
Private callers learn to dial their appropriate * code -- otherwise they go do the Boulder, CO time clock.
Out-Of-Area callers, 1-000, 1-700 and other assorted numbers go to the US Naval Observatory time clock.
My phone almost never rings with sales calls. Almost. You'll always get that cold caller (and VoIP makes doing this cheap). There's always been a cheap way though and those that DO get through are treated, well, rudely. It's "my" phone line.
Of course I'm the one that gave up on POTS now decades ago -- did similar BUSY, CID type "tricks" with ISDN forever with the added benefit (like VoIP) that "data lines" are automatically unpublished _and_ unlisted. As usual -- the first hint that I get that my "phone company" is selling my number and they lose a customer.
VoIP is a doubled edged sword for the sales attempts IMHO.
Existing VoIP services are through proprietary protocols controlled by the host companies (Vonage, Skype, etc...). Although the connections are made IP-to-IP, these clients are typically only built to accept connections that have been verified through the host network first. Although there have been problems with, for instance, instant message spam in the past, it is quite rare now (in my experience). Forging a message on a private network is much harder than on a public one.
-Joe
A lot of the cheaper plans offered by VoIP companies, like cell phones, have a certain number of minutes you have per month. Some of the companies, foolishly, make you listen to an entire voicemail message before deleting it (in the cell phone world Cingular does this too), now if you have even 5% or 10% the amount of voicemail spam that you do email spam and you're forced to listen to entire messages before deletion this is going to take up a pretty significant chunk of your minutes... that's bad bad news.
sig.