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The Downside of 'Hypertasking'

Combuchan writes "An interesting article from AZ Central expounds upon the downside of 'hypertasking,' doing far too much at once, such as talking on the phone while doing office work at the Starbuck's has a whole host of negative side effects: irritability, impatience, sleeplessness, an overly extended workweek, and is largely unproductive. With wi-fi hotspots popping up everywhere and computing power shrinking, are we all doomed? Or, as the article indicates, it's possibily evolution of the mind at work."

68 of 269 comments (clear)

  1. The trick is to make technology your slave by Ckwop · · Score: 4, Insightful

    I think to some extent we've got more technology than society has learned how to put to good use yet. E-mail in the workplace, for example, can be very destructive to productivity. I personally don't get that many e-mails at work but i've heard the Finance director saying he gets 400 e-mails a week. I fail to accept that reading all these e-mail is a productive use of his time and companies ran just fine before e-mail. Only uses the technology if it helps you work more efficiently. Being connected for the sake of being connected is no good.

    I've found that when someone gets a text message in a pub it takes the priority over the guy sat across from the table. This is the technology working badly for you.. the guy who sent you the text message can wait.. the guy infront of you is more important.

    My dad is around 50 years old but he's no technophobe. He says that the trick is to make the technology work for you . Make it your slave rather than your master. He doesn't leave his mobile phone on all the time but he turns it on to make a phone-call. He doesn't want to be contactable all the time but he wants to be able to contact others at any time. That's making the technology work for him!

    Simon.

    6 gmail invites are available by sending a message to the above address with the word 'slashdot' in the body

    1. Re:The trick is to make technology your slave by CanadianCrackPot · · Score: 4, Insightful

      Here here, I'm in computer science and a large number of my friends wonder why I don't check my e-mail more than 2 times a day, or leave amsn on all the time.
      It's for the simple reason that I'm trying to get work done, and while socializing when doing the work can help sometimes I still prefer face to face in person communication.

      --
      Good programmers drink beer to relieve job stress.
      Great programmers drink hard liquor and work best hungover.
    2. Re:The trick is to make technology your slave by diggem · · Score: 3, Funny

      6 gmail invites are available by sending a message to the above address with the word 'slashdot' in the body...

      Was that moded insightful because it was really insightful or for the 6 gmail invites? :)

      modder typing an email to ckwop:
      "Dude, I just modded you up on slashdot, how about one o them gmail invites?"

    3. Re:The trick is to make technology your slave by bconway · · Score: 4, Interesting

      I personally don't get that many e-mails at work but i've heard the Finance director saying he gets 400 e-mails a week. I fail to accept that reading all these e-mail is a productive use of his time and companies ran just fine before e-mail. Only uses the technology if it helps you work more efficiently.

      Are you kidding? Have you ever done a paper-to-paperless conversion project of any sort? How long do you think it would take for the finance director to get the same things done if each of those 400 emails was someone knocking on his door or sending a letter from outside the company? Would that be a more productive use of his time? Every conversion project I've been involved in has led to at least 4x the productivity, that certainly sounds like technology making things move more efficiently.

      --
      Interested in open source engine management for your Subaru?
    4. Re:The trick is to make technology your slave by Libor+Vanek · · Score: 3, Insightful

      He doesn't want to be contactable all the time but he wants to be able to contact others at any time.

      Am I the only who finds this...hm... selfish? paradox?

    5. Re:The trick is to make technology your slave by aspx · · Score: 5, Funny

      I prefer hypershirking to hypertasking. That's where you know you have lots of work things to do, but you ignore them all in favor of more important personal tasks.

      For example, shopping online and reading /. while making personal phone calls, listening to mp3s, and writing a poem for your girlfriend. Just remember to respond to work related voice-mail once a day so you don't get fired. Always complain about how much you have to do and try to look stressed. If you do that well, you can sometimes convince your coworkers to do your work. Since most spreadsheets don't have a "name" box, you get to take credit. Very effective.

    6. Re:The trick is to make technology your slave by I+Be+Hatin' · · Score: 4, Insightful
      How long do you think it would take for the finance director to get the same things done if each of those 400 emails was someone knocking on his door or sending a letter from outside the company?

      I think the point is that he wouldn't have 400 people knocking on his door. Many of those emails aren't things that probably require his direct input, but email makes it (too) easy to keep people in the loop. This can have positive effects (e.g. the director sees something that needs to be fixed and thus avoids a problem) and negative effects (e.g. the director is swamped and can't give all of the emails the attention they deserve, though the senders think he has...).

      Every conversion project I've been involved in has led to at least 4x the productivity, that certainly sounds like technology making things move more efficiently.

      Initially, I can see where you would gain productivity... but I'm not sure that you can preserve those gains as people get more accustomed to the technology. It's entirely too easy to copy people on emails that they don't really need to be copied on. And the more people you send an email to, the fewer people will actually respond. It's like the amount of time spent on an email is constant, so if you copy more people, the amount of time each one will spend on the email actually decreases, and less gets done as a result.

      --
      I know god exists. I read it on the internet, so it must be true.
    7. Re:The trick is to make technology your slave by Paleomacus · · Score: 5, Insightful

      Not if he accepts that others may be in an out of contact state. The man in question probably leaves his phone on when he is expecting to recieve a call he wants to catch.

      This guy sounds like me. For me, leaving a message for someone is sufficient contact. I respect other people's disconnectedness.

    8. Re:The trick is to make technology your slave by Oligonicella · · Score: 4, Insightful

      Yes, it is, and that's the point. Being "contactable all the time" is just friggin' stupid.

      There's not enough time in the day and not enough patience in the soul to deal with all the world's idiots.

      And, being idiots, they won't self-limit their impact upon your life. Sounds like a fine application of a little selfishness to me.

      Try providing a logical argument as to why he shouldn't?

    9. Re:The trick is to make technology your slave by CanadianCrackPot · · Score: 5, Insightful

      Indeed some of my bosses wonder why they can't get a hold of my during my times off. It's for the simple reason that its my time off an I AM NOT going to work thank you very much.

      --
      Good programmers drink beer to relieve job stress.
      Great programmers drink hard liquor and work best hungover.
    10. Re:The trick is to make technology your slave by xA40D · · Score: 4, Insightful

      > He says that the trick is to make the technology work for you

      It seems to me the human race is hopeless at putting technology to work. Indeed, we'd rather we let technology put us to work.

      An amusing anecdote to highlight the point.

      I was standing in a queue at the doctors the other day, waiting to make an appointment. Only every time the phone rang the recepionist would take the call, and the queue got larger. Ten minutes I stood there. So I pulled out my mobile (getting several dirty looks and the odd outraged whisper from others in the queue)... When I finally got through asking for seven appointments shocked the receptionist somewhat. When I explaind I was calling on behalf of the queue which was right in front of her she was more than a little annoyed with me. But at least she stopped answering the phone.

      Now. It seems to me that the receptionist was all to eager to let technology to dictate her behaviour. And in the process got stressed. A little bit of thought and she could have taken control... and been happy.

      --
      Do you mind, your karma has just run over my dogma.
    11. Re:The trick is to make technology your slave by wrf3 · · Score: 4, Funny

      First step: stop reading SlashDot. That would reclaim, what, about 5 hours/day?

    12. Re:The trick is to make technology your slave by DissidentHere · · Score: 4, Insightful

      I guess this article is more important to respond to than to mod...

      Did you ever notice that all modern cell phones have caller ID? Just don't answer! I know this is like sacrilege to those younger than I, or those debt free, but just don't fucking answer!

      I use my personal cell phone for work. I don't get reimbursed, the company doesn't pay for it. If it is Saturday and I don't feel like dealing with a customer or a work issue, I - wait for it - I don't answer my phone!

      If its my family or a friend, I pick up, if not, I'll check the voice mail in case it is a _real_ emergency.

      It is possible to keep the idiots from interfering with your life too much.

      --
      "None of us are as dumb as all of us." - meeting mantra
    13. Re:The trick is to make technology your slave by smchris · · Score: 2


      Thank goodness this is coming out. Bucking the trend for 24/7 connectivity has made me feel about 150 years old.

      I've always thought that if somebody thinks he has had an inspiration moment, I _don't_ want him to call me up immediately like some happy little monkey to share the joy. Let him think about it overnight, give it some structure and depth, and we'll talk about it the next morning at the office.

      But then I went to school back when you had to sit at desks in neat rows and shut up.

    14. Re:The trick is to make technology your slave by jburroug · · Score: 2, Interesting

      Many of those emails aren't things that probably require his direct input, but email makes it (too) easy to keep people in the loop. This can have positive effects (e.g. the director sees something that needs to be fixed and thus avoids a problem) and negative effects (e.g. the director is swamped and can't give all of the emails the attention they deserve, though the senders think he has...).

      Damn skippy. A lot of the people I work with are addicted to the CC: and BCC: headers. It not only makes it's far to easy for people to spam colleagues with unimportant updates, to "keep them in the loop" some people also become obsessed with staying in the loop on absolutely everything and require that you keep in them 'in the loop' on anything even tangentitaly related to their job. Even worse are the folks that feel compelled to respond to every single fucking 'in the loop email' they get.

      Case in point. One lady I work with, my main point of contact with a client, actually. Routinely works 12-14 hour days. She never sends an email to just me either. Everytime she has a problem or a question about our services she CC's two or three people at her company, at least on member of our sales team and occaisonly someone in a department of my company completely unrelated to the issue at hand whom she vaguely remembers working with at one point in the distant past. Whatever it she emailed me about may take me 5-10 minutes to resolve/answer once I read it but she ends up innudated with emails on the subject, often long after it's a dead issue. It's no wonder she's working 12+ hour days, she's so saturated in email she can't get any real work done. Oh yea and because she's so obsessed with knowing absolutely everything that goes on with their contract with us everytime someone else from her company has to contact us with a question she get's CC'd in on it. Without fail while I'm working on a reply to the orignial query I'll get an email from her reminding me that so-and-so needs to have his/her problem fixed because this is all very important etc... I hate these irritating hypertasking fuckers.

      --
      "Listen: We are here on Earth to fart around. Don't let anybody tell you any different!" - Kurt Vonnegut
  2. Hypertasking by YrWrstNtmr · · Score: 5, Informative

    Driving and talking on the phone. Obviously doing too much for the brain to handle.

    1. Re:Hypertasking by skaffen42 · · Score: 4, Funny

      Yeah. Definately leeds to anger and iratibility. And I'm not talking about the idiot on the phone.

      --
      People couldn't type. We realized: Death would eventually take care of this.
  3. Finally some news for Nerds !! by Anonymous Coward · · Score: 4, Insightful

    Thank you for not posting a story that talks about Kerry vs. Bush, Republicans vs. Democrats, or US vs. Europe.

    1. Re:Finally some news for Nerds !! by imag0 · · Score: 3, Insightful

      Wait a while. It's still early.

    2. Re:Finally some news for Nerds !! by Zorilla · · Score: 2, Informative

      Yeah, he apparently hasn't heard of Slashdot's variation of Godwin's Law. It should be on the addenda of the Wikipedia entry.

      As an online discussion grows longer, the probability of a comparison involving George W. Bush or Republicans approaches one.

      --

      It would be cool if it didn't suck.
    3. Re:Finally some news for Nerds !! by ejaw5 · · Score: 3, Funny

      Hypertasking for All!

      Booooooooo!

      Alright the, Hypertasking for none!

      Boooooooooo!

      Very well, Hypertasking for some, miniature American flags for others

      Yeaaaaaa!

      --

      $cat /dev/random > Sig
  4. Misread... by xoran99 · · Score: 4, Informative
    With wi-fi hotspots popping up everywhere and computing power shrinking, are we all doomed?

    Anyone else misread this? If the amount of computing power were shrinking, I'd say we're all doomed...

    --

    Karma: Bad (mostly due to all those "In Soviet Russia" jokes)

  5. The more things change... by Shoten · · Score: 3, Insightful

    The more they stay the same. This is no different from problems that can result from any other use of productivity-enhancing technology. IM clients can result in someone being overloaded with messages from friends who just want to talk, without realizing that the person at the other end of the line is also trying to work as well, for example.

    The problem I have with all of these "doomsday" views of such technology is that they make the assumption that a person will invariably overdose themselves with connectivity, and continue to do so. In reality, just as with all things in nature, they more typically find an equilibrium, from which a beneficial balance can result. Those who do not find this equilibrium fail to keep up, and thus a form of evolution takes place as they end up being less productive than their co-workers (the 21st century version of competition among hunter-gatherers).

    In short, over the years I've seen all sorts of communications technology (email, IM, cell phones, and so on) being blamed for various social maladies. But the only thing these connecting technologies give us are options; whatever good or bad comes from their use is our decision, not an inevitable result of the existence of the technology.

    --

    For your security, this post has been encrypted with ROT-13, twice.
  6. WLAN + School by Lord+Graga · · Score: 5, Insightful

    I go to a school with WLAN and free use of laptops in class. I have experienced sleeplessness from the days where I was too much online, and it has been a little bit harder to remember what the teacher said.

    On the other hand, I have found that my laptop is great for taking notes on, and that it makes my classes a lots easier.

  7. My experience by chewy_2000 · · Score: 5, Informative

    This is only anecdotal evidence, of course, but I have a lot of trouble concentrating on tasks other that coding or the like using a computer - essays spring to mind.
    I actually cranked out a typewriter the other day to cut down on distractions, and I found it did work.
    With no instant distractions - /. springs to mind - I was able to concentrate on the task at hand much more effectively.

    1. Re:My experience by bob65 · · Score: 2
      I actually cranked out a typewriter the other day to cut down on distractions, and I found it did work. With no instant distractions - /. springs to mind - I was able to concentrate on the task at hand much more effectively.

      Until you proofread your work and find out that you need to add a paragraph on page 3 of 100, changing the pagination for every subsequent page.

  8. IMHO by perlchild · · Score: 4, Interesting

    Maybe it just means we have lots of power to do things differently, and manage time effectively, but we never learned how.

    Just because we can work at the Starbucks doesn't necessarily mean we should, but on the other hand, because we can, we can pick it as a regular place of work, and decide save an employer some dollars in office space, increasing our employee value.

    There are lots of new disruptive technologies out there that can benefit both employers and employees, but only if the employees embrace them, as ways to get themselves more flexibility and other advantages. That means good things, provided we're all willing to become entrepreneurs of a sort, last I checked it was a minority that was ok with being responsible of all their own work conditions. (Lots of people are ok with being responsible for the benefits, but not of the tradeoffs.)

    The proportion of it going on is however, likely to increase. The biggest problem we are facing will be effective management of people, we have effective clone management down to an art, and effective management of sheep too, but much more rarely of individuals. A good place to study this, for the researchers reading, would be to poll those successful game company managers, finding out how those who not only make games that rock the players, but mostly, finding the rare few, who make games on time, by feeding and stroking the egos of designers and creators, to get them to overaccomplish themselves instead of being at cross-purposes.

  9. It's more fun by bheer · · Score: 4, Insightful

    I'm not sure hypertaskers get stuff done faster. However they probably do have more fun doing several things at the same time. (How many of you are on IRC when you write code?)

    [old fogey] It was 'more fun' to use a timesharing system, even though it was slower than an equivalently powered batch processing system. On those you had to wait for days before your turn came.[/old fogey]

    Today's instant-gratification culture means it's more satisfying if your family/SO can contact you and communicate even when at work. Of course, some jobs (emergency medical respond teams etc) demand a high level of focus, but given the kind of desk jobs that abound today, it isn't surprising even technophobic folk are choosing to value connectedness over undistracted work.

    1. Re:It's more fun by maskedbishounen · · Score: 2, Interesting

      I've done that plenty of times. Nothing like looking up from code every few minutes to see people hounding you over IRC, and trying to juggle the function you're writing along with their silly demands for your help at the same time.

      Most of the time I have to quit one to do the other successfully, or neither gets done well.

      --
      "An infinite number of monkeys typing into GNU emacs would never make a good program."
  10. The flip side by Timesprout · · Score: 3, Insightful

    is that the technology gives some people give the appearance the are doing huge amounts of work, bombarding you with phone/email questions and updates, producing meaningless charts to indicate something or other, when really they are negatively impacting your productivity by increasing the noise to signal ratio.

    I often find the only way I can get some solid work done is to get in early before the morning email rounds kick off. I have also found it benificial on occasion to switch off my phone and physically disconnect my machine from the network. It pisses the some of the PHBs off but I am paid to produce results not provide running commentary and endless reports.

    --
    Do not try to read the dupe, thats impossible. Instead, only try to realize the truth
    What truth?
    There is no dupe
  11. I completely agr ... by Anonymous Coward · · Score: 5, Funny

    wait, my cell phone's ringing ...

    "Hello, er, hold on, my crackberry is buzzing"

    [Check's ema, ...] "You've got mail!"

  12. Info Overload by MadMacSkillz · · Score: 5, Interesting

    Reminds me of the last school I worked at (as Network Admin.) Various support departments were e-mailing teachers a kabillion times a week, and as a result the teachers stopped reading the e-mails - there were too many. I told each department, "Hey, why don't we set up a web page, and each of you can have one paragraph on it. Then we just tell the teachers to check the web page once a day!" They would not consent to it - they said they had "too much information to share." When I pointed out that no one was reading their e-mails anyway at this point in time, they just looked at me. I'm pretty sure they were thinking "Don't confuse us with the facts!"

    --
    Music - www.richardmac.com
  13. Well... by iamdrscience · · Score: 4, Insightful

    In my not so humble opinion, people that don't know when it makes sense to use technology and when it doesn't aren't the type that are going to be the most productive anyways.

  14. Caffeine, Stress, & Irritable Bowel Syndrome by mosel-saar-ruwer · · Score: 2, Informative

    Research suggests that people with IBS seem to have a colon that is more sensitive and reactive than usual to a variety of things, including certain foods and stress...

    The colon responds strongly to stimuli (for example, foods or stress) that would not bother most people...

    In people with IBS, stress and emotions can strongly affect the colon...

    The following have been associated with a worsening of IBS symptoms... drinks with caffeine, such as coffee, tea, or colas; stress, conflict, or emotional upsets

    http://digestive.niddk.nih.gov/ddiseases/pubs/ibs/ #whatcauses

    PS: As most of you know, you can't get any real work done in an atmosphere of "hypertasking," i.e. if you're trying to do physics, math, or symbolic logic, then get yourself a cabin in the mountains.

  15. Don't Worry! by CGP314 · · Score: 2, Funny

    You can hypertask fine as long as you're on internet time.

  16. You do have the option of stepping back by FunWithHeadlines · · Score: 4, Insightful
    Over the years I recall studies of rats subjected to stressful circumstances, and by stressful I mean things such as excessive noise. Inevitably the rats suffered for it -- it took a toll, and why not? Isn't that what you would expect? How would you like, to use an extreme example, to work right next to a construction worker using a pile driver? Might make you irritable too.

    Now there is the factor of adaptation. The MTV effect and all whereby we all learn to accept sub-second images in our commercials and music videos, lots of jump cuts, and so on. The brain does adapt, no question. So it wouldn't surprise me a bit to hear anecdotally of people who love this sort of hypertasking, and prove to be very productive at it. Good for them. But if you find yourself feeling stressed as you continually do three things at once, keep in mind that the brain is the brain and there is a limit to how far you can push it and still be productive and happy. We are all just rats in the corporate maze of life and sometimes we get irritated by the stresses.

    When that happens, remember that many of you have the option to step back a bit. OK, so don't read the company email while sitting at Starbucks with an iPod blaring in your ear while you text your buddies on your cell phone. Makes you jumpy? Then pull out the ear plugs, sit in a quiet area instead of Starbucks, whatever you need to do. Leave the cell phone behind now and again. You are in control of your world, right, not the other way around?

    Now I said "many of you" have that option so that I don't get flamed by the "you insensitive clod" types who feel trapped in a job that forces them into stressful circumstances. Do what you can. But remember, you do not have to feel like an experiment in evolution to see how far your brain can be stretched to cope with stress. Step back now and then and enjoy life.

  17. big deal by iamdrscience · · Score: 2, Funny

    While I agree with the article overall, their results are over-stated because, in my experience, the people foolish enough to do office work in a Starbucks while talking on their cellphones are also the type that have trouble walking and chewing gum at the same time as well.

  18. apples/oranges by chron · · Score: 4, Insightful

    The story quotes someone from MIT who did a study on something fairly simple; timing one's recognition response to colors and letters. The article tries to sensationalize it into a broad swath of "multitasking is inefficient.". Just what this means is totally unclear.

    Be wary of anyone trying to simplify how humans think and work. No one understands the mind to any substantive degree--we have a hard time just figuring out how an ant's neurons fire when it walks.

    --
    Violate propriety
  19. Responsiveness versus hypertasking by ewg · · Score: 3, Interesting

    I use mobile communications to implement responsiveness rather than hypertasking. It's great to be able to check work email and get back to people quickly, either with an answer or at least a courtesy response.

    Just yesterday I handled two minor issues while waiting at the automobile dealership service department. Two people got answers within minutes rather than waiting over a (USA) holiday weekend, and I cleared two tasks from next week's to-do list. Abosuletly joyful.

    So I use the task-switching capability of mobile communications rather than the hypertasking capability, to the benefit of my coworkers and hopefully my career.

    --
    org.slashdot.post.SignatureNotFoundException: ewg
  20. Being busy, and being productive by wowbagger · · Score: 5, Insightful

    I've said this before, but I feel it bears repeating.

    There is a difference between "being busy" and "being productive", and too damn many people don't know the difference.

    I work with a guy who cannot go five minutes without being on the phone. He will be on business trips and call me to tell me how well a demo went. If there were no problems I really DON'T need to be interrupted in my work - it can wait until you get back, Rob. He will call me as he is driving in to work (a 10 minute drive) to tell me he wants to talk to me when he gets in.

    He is the sort of person who feels that, if he is not talking to someone, writing a proposal, reading a proposal, etc., that he is not being productive.

    Now, when he and I travel, I use the time waiting in the airport to review in my mind the things that will need to happen when we get to the customer, or long-range design plans, or just plain relax - so that when I need to work, I can do so at 100%.

    All these people "hypertasking" - driving down the road making business calls that they have to "follow up on" because they cannot make proper notes, or don't have access to their information - in other words, wasting time. Wait until you can make the call, and resolve the issue with one call.

    In short, be smart-lazy. Go read Heinlein's "The man who was too lazy to fail" in Time Enough For Love and be like him. When you do something, do it so as to spend as little work as possible to achive as much gain as possible. Sometimes, putting something off till tomorrow is better than doing it today (if putting it off will allow you to solve it once and for all, and trying to do it today means revisiting it tomorrow anyway).

    People bitch about not having any "free time", yet every study done shows that we actually do have more "leasure time", but we fill it with so much crap that we have no "free time" left. If you feel overworked, if you feel like you have no free time, then examine all the things you do, and ask yourself "Do I *really* need to be doing this now, or am I just trying to be busy?"

  21. sense of importance? by OffTheLip · · Score: 4, Insightful

    Hundreds of emails, floods of text messages, loads of IM buddies, PDA bulging with contacts, etc. Self importance and self worth are the order of the day. Kind of pathetic really.

  22. We Have The Option of Steping Back? by EXTomar · · Score: 4, Interesting

    This may sound like an odd thing to say but realizing one has options is a prerequist to taking the option. If one doesn't realize they have the option of just sitting in Starbucks without doing work then how are they supposed to stop hypertasking?

    This isn't as simple as it sounds especially in a sectors of the economy that put the emphisis on "a lot is less is a lot more!" Like IT, if one person can manage 5 machines is there a way to make one person manage 10? Off the bat I would usually say "Yes, make them work twice as much". This is how you start down the path of hypertasking. You load up workers with abnormal but do able amounts of work. You find yourself having to do things at every possible moment of your day. It becomes habitial that you must be busy else you are doing something wrong. And once it becomes habitual it becomes harder to think "should I be doing this?" Worse yet is that your boss starts behaving and expecting high workloads as the norm. Your boss doesn't see any good reason why he should have people maintain five machines when they can maintain ten.

    So sure you can say "just back off" but there are behavioral and monetary reasons they can't just back off. Striving to make operational units do more work with less reason is a good thing. However if they are already as efficient as possible, the only way to boost productivity is to make them hypertask. As the article points out this productivity really isn't an improvement since it costs the "sanity" of your workers.

  23. Ain't no such thing as multi-tasking? by kinrowan · · Score: 2, Interesting
    I've always kind of felt like there wasn't any such thing; that the human mind really can only do one thing at a time, and the issue of multi-/hyper-tasking has to do with how quickly and efficiently you can switch between things.

    In fact, my understanding (small though it be) of Zen philosophy says that we should concentrate excluseivly on one thing at a time, thus the value of meditation. Always seemed like it might actualy make for better multi-tsking, but I've never been able to find the time to do it.

    Maybe we need a book: The Zen of Hyper-tasking.

    Wait, I should rite that down.

    1. Re:Ain't no such thing as multi-tasking? by timeOday · · Score: 3, Insightful
      I am now going to make a lame computer analogy, so bear with me :)

      People "multitask" the same way as a uniprocessor computer - by context switching. I'm with you, people might think they're doing 2 things at once, but mainly they're just context switching. Part of scheduler design is deciding how often to context switch - too little and the system isn't responsive, but too much and throughput is decreased due to all the context switch overhead.

      So I think it's important to be aware of each context switch you make, and remember that each one is potentially wasted time.

  24. Ok by cubicledrone · · Score: 3, Insightful

    irritability, impatience, sleeplessness, an overly extended workweek, and is largely unproductive

    In other words, the modern workplace.

    It probably wouldn't be a problem if it weren't expected. Well, expected up to the point where everyone is laid off, the company is loaded into trucks and the office building is bulldozed.

    A lot of it also has to do with attention span. People, for the most part, simply cannot focus on one idea for more than about the interval between commercials in a sitcom. The whole "eyes glaze over" metaphor is nothing but a built-in excuse for everyone to be intellectually lazy. In the commercial culture, people who take the time to say anything remotely well-thought-out are ALWAYS looked at with some combination of alarm and revulsion by people around them.

    Basically, as far as advertisers are concerned, life is a theme park. Commercials want people to just start running through the park and not stop to look at all the distractions. Oh, and spend money. LOTS of money.

    Technology isn't the only factor driving the need to do more things at once. The workplace is demanding it.

    Well, the workplace is full of shit.

    Employers don't want to hire anyone who doesn't want to multitask, says Deborah Keary of the Society for Human Resource Management.

    Well boo-fuckin-hoo.

    They want people who can juggle multiple jobs, prioritize and handle multiple media, she says.

    Yeah? I want a convertible. So what?

    "That's how business is conducted these days, and there's no going back."

    Well, maybe business is full of shit too.

    "Society is kind of in meltdown," she says.

    And management moves on to the bread course.

    --
    Business isn't willing to pay for products, innovation and careers, so we get brands, mortgage commercials and layoffs.
  25. Are we doomed? by Tim+C · · Score: 3, Insightful

    No. All devices have an off switch somewhere; learn to use it from time to time.

  26. ADD/ADHD and Evolution of the Mind by TimTheFoolMan · · Score: 4, Insightful

    It's interesting to think of this as an opportunity for the "survival of the fittest" to apply. I have a co-worker who simply cannot focus without having several sensory inputs going on at once. By doing so, he can focus without distraction for long periods of time. He regularly works on 2-3 projects at once, and seems able to juggle an incredible number of simultaneous tasks. He's been diagnosed as ADHD.

    Similarly, a good friend of mine (also diagnosed adult ADD/ADHD) who telecommutes by editing/publishing online comments keeps music blaring, and rarely has fewer than 10 windows open at a given time. She is constantly waiting for the computer (primarily the web server on the far side and/or her high-speed connection) to render results pages, and [Alt][Tab]s back and forth so fast it's almost impossible to keep up with what she's doing. If she's had caffiene... you'll get tired just watching her.

    Perhaps we'll see people who have been labled "hyperactive" or "lacking focus" as the ones who will be magically productive in such environments. We may find that they're not distracted by such sensory overload--they may even be empowered by it.

    If so, this will surely be a satisfying development for a large segment of the population that has traditionally been medicated toward being "normal." It may be that by allowing their brains to function the way they do without medication, they'll leave the rest of us in the technological dust.

    Tim

    1. Re:ADD/ADHD and Evolution of the Mind by maximilln · · Score: 4, Insightful

      Perhaps we'll see people who have been labled "hyperactive" or "lacking focus" as the ones who will be magically productive in such environments

      I don't know about magically, but I do agree with the hypothesis that there's more wrong with the medical/pharmaceutical industry than there is with their purported patients.

      I've never agreed with medicating for attention deficit disorders. I think,"If I grew up today, I wouldn't be able to pay attention in class either because it's all such juvenile drivel that's pouring out of the approved curriculum!"

      --
      +++ATHZ 99:5:80
  27. I think it is time to think to plan activity by SergeyKurdakov · · Score: 2

    There is one notable point in the article that actually persons are more productive when they perform one task. I could say that from the experience this is a fact which I would easily admit. And also would say that the way to resolve is better planning of activity and here - where most people would fail - just because they are not about to be self controlled and self motivated, and rather most are driven by outer stimulus. And taking the last fact for truth it is logical that to organize one person there is need in someone else that performs organizational tasks - and here it is automatically less efficient than two unorganized persons.

    I think that either we should live with the fact and accept the stress under modern demands or somehow teach people to be more self organized and more efficient.

    Personally ( again as I learn by experience that doing things as it described in article one per one is really MUCH more efficient than chasing few tasks altogether) I prefer make one task and be more efficient - the problem is that sometimes managers tend to overload me ( as there are quite a bit of my skills to use ;) ( maybe more correct to say abuse in this context ;) including ability to proces a lot of information fast) ) and give number of tasks to perform simultaneously. And really if skills are abused - I become inefficient - but rarely people would allow me to run efficient way when I tell them I could run better in things are better sorted out. So - being really useful and efficient for company and submission to manager's will to move faster in many tasks simulataneously are contradictory goals which could not be achieved. And there is a difficult situation which requires to make decisions. One thing unfortunate things here in Russia that job market is very demanding and thus one has almost no way to affect management decisions being a specialist ( so no feedback is taken)but fortunately in russia things are less formal in job market and I could keep to be efficient without destroying myself just changing work ( though sometimes after investing all the efforts during several years to develop something it is a very tought decision). So for me as a software developer and a foreigner it is really very interesting related question - how in US software developers could deal with demands which actually stifle their productivity still keeping relations with managers to be OK ? What is the practise? Are managers ready to move to plan things better? Or accept planned things which are planned to be implemented in order one by one?

  28. Re: Know when to delegate, and when to shut of. by Alwin+Henseler · · Score: 4, Insightful
    Consider management style jobs: lots of things to do, many interruptions, and s**tloads of information coming from everywhere at the same time.

    The trick is not to let your life be run by the outside world, but interface with the outside world in a way that works best for you.

    You get too many people calling you on the phone, or e-mailing you more than you have time to spend on answering them all? Get a secretary, and let him/her filter phone calls, e-mail or paperwork.

    You want to focus on a particular activity? Tell people you work with, and don't ALLOW any interruptions during that activity. Business meetings are an example. Another example: I don't like being on the phone while I'm in busy traffic, or in the middle of shopping in a supermarket. Solution: I just leave my phone at home when I go out to buy groceries.

    Don't let people grab your time whenever THEY feel like it, but give people the opportunity to do so when YOU're ready for them. In CPU terms: it might work better for you not to work in an interrupt-driven style, but use a polling method instead.

  29. Re:req'd hypertasking as a management technique by JawzX · · Score: 3, Insightful

    I agree, managers take ruthless advantage of anyone who "shows potential" by further burdening them with additional tasks. This is not a new idea, thechnology has just made it easier to pile the work in front of the hardest workers. Used to be you had to actualy physicaly put something in front of the hard workers, now you can just click "send" and take advantage of the people who either enjoy or take actual pride in getting things done. It's social manipulation, pure and simple. On the down side of this managers now rarely get to SEE how hard someone is working and the ones who don't have all the work piled in front of them get promoted becuase they have TIME to suck up to management.

  30. Multitasking or Task-switching by DaoudaW · · Score: 3, Interesting

    Lots of research has been done in the area of multitasking. One of the more insightful results is that much of what passes as "multitasking" is in fact task-switching. Each switch exacts a cost as we reorient ourselves to the new/old task. If you are really interested heres enough info to write your own thesis on the topic.

    1. Re:Multitasking or Task-switching by Poeir · · Score: 4, Insightful

      In operating systems, it's called a context switch. A processor doesn't actually run a bunch of programs simultaneously; rather, it runs one program for a few nano- (or micro-, or other small fraction of a) second, then stores the data for future reference, loads another program (and its data), runs that one for a fraction of a second, and repeats this many times over the course of a second. If the programs never wait (for user input, or sleep for no particular reason), this is wasteful; a program which had the entire processor to itself would use it, but having to share with others means cycles get spent on changing tasks.

      It would be more efficient to do batch processing, where the processor finishes one task (with 100% CPU utilization), then does a second task, then a third, and so on. For most programs, there is user I/O which takes much longer than that fraction of a second spent on any given program. This is also why you, the user, can't tell this is happening. For a computer, a context switch should take on the order of nanoseconds.

      For a human, it's different. It has often been said that the human brain is like a computer, and this is a useful starting point here. This computer, though, takes much, much longer to do a context switch. For example, if I decide to call the Bobs, it's going to take me about about half a second to pick up the phone, a few seconds to find them in my address book (or dial the number), a few more seconds to let it ring, possibly up to 60 seconds for a voice mail greeting, and then I can start talking to them. The only task is to talk to the Bobs. If they're across the hall from me, it will take a few seconds to get over there. If they're in the same room, calling has a higher cost than talking directly to them. (Of course, interrupting them will cause them to do a context switch to talking to me, costing their productivity.)

      Doing a task all at once prevents having to context switch to or from it. If I got up, make myself a sandwich, and eat it, I have used less time on the sandwich than I would if I got up, went to the refrigerator, took out some sandwich meat, put it on the counter, came back to the computer, read some Slashdot, went to the cupboard, got bread out, came back to the computer, wrote some of a program, went to the counter, made the sandwich, turned on the television, went back to the counter, picked up the sandwich, and ate it. The time in going to the refrigerator, coming back to the computer, going to the cupboard, coming back to the computer, went to the counter, turned on the television, and going back to the counter is all wasted. It would be much more efficient to make the sandwich, eat it, read Slashdot, write the program, then watch television (not necessarily in that order).

      Even if I am already where I need to be (for example, changing from IRC to Slashdot to OpenOffice), there is an overhead cost in switching. There is also an overhead cost in changing my frame of mind; how I think like when programming is nothing like how I think when talking to friends.

      --
      Sigs are like bumper stickers.
  31. this is not really new information by TakaIta · · Score: 3, Informative

    Just do a search on +multitasking +productivity You'll find articles like this one: Study: Multitasking is counterproductive. (published in 2001)
    Also Zen Buddhists have known this for a long time. In fact they claim that spending every day some time doing nothing (meditating) increases your productivity. See: Zen and the Art of Corporate Productivity

  32. Re: Know when to delegate, and when to shut of. by TimTheFoolMan · · Score: 4, Insightful

    This is a nice idea, but the current trends in workplace design frequently make it impractical. For instance, my employer (Fortune 100 Corporation) recently renovated our building so that all of the programmers, managers, and technical people (everyone) lost private offices and went to cubes (53" walls on two sides, 60" wall on one). Our GM said we would be "surprised by the increase in productivity." He's right. If there's ever an increase in productivity, I'll be surprised.

    My desk is now at a crossroads in the office, with our IT Admin behind me, and another project manager to my left. The cube design is such that ANYONE can lean over the main cube wall and start up a conversation. It matters not if I'm reading a complex technical spec, talking on a conference call, or simply staring at some code--anyone and everyone will strike up a conversation (that is, pull a non-maskable interrupt) about various topics.

    To make matters worse, I'm a social person, who hates to seem rude or unsociable. In this environment, my willingness to socialize is my worst enemy. I have considered making a "DO NOT DISTURB" sign and putting it on the top edge of the cube wall. However, I'm quite certain our GM will have a fit over that, since by doing so, I'll be stifling "teaming opportunities."

    I'd love to be back in a polling mode, but the new motherboard design allows no prioritization of NMI's, so I'm stuck.

    Tim

  33. Re:Caffeine, Stress, & Irritable Bowel Syndrom by contagious_d · · Score: 2, Funny

    I don't know about a cabin in the mountains, thats kind of expensive. For ~$7 US you can make a 24 oz Red Bull and Pepto Bismol shake (2 cans of red bull, 1 bottle of Pepto Bismol, vodka to taste)* and sip it all day while sitting on the toilet in a public restroom (free!) and working on your Wi-Fi enabled laptop (sadly, not free).

    *this milkshake is not recommended for consumption by children under 10, adults, dogs, cats, gerbils, pre-teens, or teenagers. May cause unspecified cramping, swelling or acute ADHD of the butt. May cause testicular retraction, lactating, and uncontrollable vomiting. Studies on lab rats have shown links to cannabalism, twitching, lesions, goatse, and talking like a pirate. Not for internal use.

    --
    - /home is where the food is.
  34. Evolution of the mind? by k98sven · · Score: 3, Funny

    I don't really think so.. See, I can't exactly see the evolutionary advantage in being able perform lots of work tasks at the same time. There isn't such a strong link between work performance and survival anymore.

    Now.. a mutation enabling you to work, talk on the phone, and have sex at the same time, that would be an evolutionary advantage!

    But I'll agree it'd be nice knowing these stress problems were only temporary.. solving themselves in a million years or so.

  35. The info is older than you think! by mariox19 · · Score: 2, Interesting

    From the article:

    [R]esearch [...] determined that for all types of tasks, subjects lost time when they had to switch from one task to another.

    I agree with you that the above observation is not new. Adam Smith in his Wealth of Nations commented on the very same phenomenon. In fact, his observation appears in the very first chapter of the book:

    A man commonly saunters a little in turning his hand from one sort of employment to another. When he first begins the new work he is seldom very keen and hearty; his mind, as they say, does not go to it, and for some time he rather trifles than applies to good purpose. [Emphasis mine.]

    This observation no doubt appears even earlier in literature. I just happened to recall reading it in Smith.

    --

    quiquid id est, timeo puellas et oscula dantes.

  36. get productive by shokk · · Score: 3, Informative

    Hotspots and computing power have nothing to do with how unproductive people are. It's always been true that people with a task list need to organize it and focus on the current task at hand. The coming tasks will get their focus in turn, and worrying about them while working on something else causes you to forget steps, rush things out, and rush other people that might be associated with it (causing irritation ripples through time). The trick is getting other people who are unorganized and rushed into recognizing that you don't have time for their issue at this exact moment but they are in the queue. Realistic priorities must be respected: making everything priority 1 means nothing has priority over anything else, defeating the system. If things really were priority 1, that's a sure sign that things around you have broken down due to lack of resources and it's time to get out of that situation.

    Technology like PDAs, most of which is now built into cell phones, can help by making a todo list, even if it is just a text file that you edit with a priority number. The rest is up to you to coordinate with fellow humans, and has nothing to do with technology. Most of us seem to lack those skills because you just don't get that sort of training in school.

    --
    "Beware of he who would deny you access to information, for in his heart, he dreams himself your master."
  37. Very true by erenq · · Score: 2, Funny

    As anyone who has played Starcraft while trying to keep your Mom thinking you're actually talking to her at the same time will testify, both tasks suffer.

  38. The key to mutlitasking is timing. by Kristoph · · Score: 2

    The value of pervasive connectiveity, IMO, is that it permits you to do work at times when circumstances require you to be away from your desktop. The only way I stay atop my 300 email a week inbox and still stay productive is by using my laptop in cabs, on planes, even in the subway. I recently decided to invest in a PDA because it will permit me to at least read my email when I not able use a laptop (like when I am waiting in an airplane boarding queue, when the flight is taxing, while waiting for a cab/bus/subway and even while my wife is in some womens clothing store).

    The point is mutlitasking can sometimes be usefull and efficient provided it is done at times where you are performing a task that involves litmited stimuli and pervesive connectivity will only assist that.

    Kristoph

  39. I understand this. by ONU+CS+Geek · · Score: 4, Interesting

    I currently work anywhere from 60 to 90 hours every week. This is on-the-clock time, not including time I spend doing paperwork, reading and studying for certifications, and answering calls from technicians that are in the field that have questions.

    The first month it was hard getting myself into that schedule and way of life...now, if I take a day off in the week, my body wants to go and do things....

    It's really sad...at one point in time, I worked to relieve stress....and now my secondary stress reliever is stressing me out.

    --

    I disable sigs...do you?
  40. WiFi at Coffee Shops by cyliax · · Score: 3, Interesting

    I used to go to coffee shops to do productive work away from my email, etc... however, nowadays almost all of the coffee shops offer WiFi. Especially, the non-corporate shops seem to use free WiFi to draw people away from Starbucks. I guess now I have to rely on my "will-power" to prevent myself to get on the 'net, check Slashdot, read my email etc..., while "forcing" myself to relax and enjoy a Mocha. -ingo

  41. Re: Know when to delegate, and when to shut of. by Znork · · Score: 2, Funny

    "I have considered making a "DO NOT DISTURB" sign and putting it on the top edge of the cube wall."

    People who just dont even get it when you're turning headphones up and pointedly ignore taps on the shoulder sometimes actually do pause for a second when you put up a sign.

    But I'm starting to consider electrified concertina wire.

  42. Instead of Coffee Shops by lux55 · · Score: 4, Insightful

    Go to small, local diners. Sit by yourself. Bring a laptop, notebook, pen, etc. Have lunch. Have coffee. Take your time. Work at your leisure, but _do_ do work. Talk to the staff. Don't worry about distractions -- they're far fewer than, for example, the distractions of working at home (TV, games, family, hobbies like a guitar, etc.), and they're a LOT less likely to offer free WiFi access, which is a GOOD thing.

    Also, the distractions caused by other human beings doing things around you are good. Embrace them, and it'll mean you're actually interacting with other _real_ human beings. That what life's about anyway. Community, family. Starbucks et al don't have that.

    I go to work at the diner down the street every chance I get. It costs me lunch every time, and I'm sure it's not the healthiest food, but I accomplish far more that way, and I know when it's time to call it quits when my laptop battery is just about up. Then when I get home, I check my email, answer questions, and then my work day is done. Before I go, I check my email also. You don't have to have your email on all the time. You also don't need to work all the time. The amazing thing is that I used to work like crazy, because that's what small business owners do. Since I decided to stop that, because the lifestyle isn't sustainable, nor enjoyable, I'm much happier, and I get more done than I was before, both work-wise and in my personal life. I read again. I talk to my family. I see my friends. A world of difference.

    Not to say I'm perfect or anything like that, or that I've got all the answers (yeah right! the only thing I know for sure is I ain't got a clue!), but it came down to the choice of living to work or working to live. And as much as I enjoy what I do, I don't live for it.

  43. I fucking finished hypertsking... by Thaidog · · Score: 2

    Anybody who's actually been to the edge of hypertasking knows that when you finish you've been used and abused... so fuck it, I'm finished... time for somebody else to prove they've got what it takes. And good luck being in a rational enough state when your finished to actually prove you're a "hyper tasker".

    --

    ||| I still can't believe Parkay's not butter.

  44. It's simple: Only work 40 hours... by Banner · · Score: 2, Insightful

    One of the hard truths I've learned over the years is that if you work more then 40 hours a week (on average, occasional OT is fine), you accomplish LESS then if you had worked say 35.

    People who regularly work long days and weekends aren't working harder than the guys working regular hours, they're usually working poorly, or are just plan incompetant.

    The fact is most of us really only do about 4 to 6 hours of work in a day, and unless you let yourself get put in a job that should be done by two people, you should be able to get your work done in that amount of time.

    The problems arise from bad work habits, too many pointless meetings, and phone meetings (which are almost always worthless).

    As a professional with 20 years in technology under my belt I almost NEVER work OT anymore. I could care less about 'Face time' and 30 to 35 hours a week is often all I will come into the office for. And I still outperform most 50 to 60 hour guys. Managers who are more concerned with hours than production should be fired, along with people who plan so poorly that all hell always breaks loose at the end of the production cycle.

    Having actually worked in jobs that meant the life or death of people, I find it hard to get terribly excited or worried about 'end of the world' claims and other excess hype from upper managers when some little widget breaks. Running around like your head is on fire never solves anything.

    When I manage I compt time all my workers, sometimes telling them to stay out of the office for a few days and go have some fun. Oddly enough my groups always get more work done, are more relaxed and happier, then those groups led by those 'hard working' managers who never go home.

    Go figure.

  45. Re:The trick is to mandate a shorter work week by gcaseye6677 · · Score: 2, Insightful

    That was the idea, when they implemented this policy in France. But in reality, unemployment did not go down, in fact it increased. Economic activity as a whole will decline when companies are not allowed to be as productive. Not to mention, international companies will pull out of countries where the work laws are so restrictive as to make it a non-profitable business venture. There is not a finite amount of work that must be divided among a finite number of people. Higher productivity = more work to be done. New jobs get created when the number of people needed to do an old job are reduced. France is considering changing their laws for this reason.