Slashdot Mirror
Lexmark Recalls 40,000 Laser Printers
ack154 writes "An electrical shock hazard has caused Lexmark to recall about 39,400 laser printers. The printers were sold under the nameplates of Lexmark, IBM, and Dell. From the article: "The recalled printers include Lexmark E232, E232t, E330, E332n, E332tn; IBM Infoprint 1412, 1412n; Dell 1700 and 1700n." Contact information is provided in the article in order to get your free replacement."
Take off your tin foil hat for a second? DO you even understand the difference between inkjet and laser?
Yesterday my dad asked me to order a new toner cartridge for our Dell 1700... I was going to order it tonight (for $130) but then I saw this article. It turns out the 1700 is one of the printers being recalled, so I decided to get ours replaced hoping that it would come with a new toner cartridge. The process was extremely simple. I typed in the service tag, and on the next page the name and address were correctly filled in already so I hit submit. It's coming in 2-3 business days and they're also giving us pre-paid packaging to send the old printer back. I'm not sure how the other companies are handling it, but with Dell it couldn't have been any easier.
I havent been to a bank yet that doesn't use Lexmark Printers. That may just be because banks are cheap.
No, its because banks are traditionally die-hard IBM customers, and Lexmark is a spin-off of IBM's printer division. Price is usually at the bottom of the list for Banks.
I'm not a fan of Lexmark either, but HP seems to be doing all it can to match Lexmark in the crappy printer and software arena. Fortunately, at least the higher-end HP lasers are still decent, provided you can find a compatible driver built-in to your Operating System; using HP's printer drivers is like playing Russian roulette with 5 out of 6 chambers loaded.--- A man with a briefcase can steal more money, than any man with a gun. [Don Henley]