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Savvis Grudgingly Get Savvy About Spam

ElvenMonkey writes "The BBC is reporting that Savvis has finally promised to ditch those accounts that are using its network to send spam, in an effort to reduce the damage already done against its reputation; the CEO promises that all such accounts will be closed within 10 days (working days?) Amongst these accounts are believed to be the majority of the top 150 worst spammers worldwide."

5 of 239 comments (clear)

  1. Re:Question by Havokmon · · Score: 4, Informative
    Why do they still have any link to the network? Other ISPs should cut them off if they refuse to cut off spammers.

    Savvis is an awesome provider. I run a free email service, and I can tell you when I was on Savvis (sharing a connection with another business), they were great. They told me when they got abuse complaints, and I took care of it. They also assign your subnet to you within Arin, so my guess is that they don't hear 90% of 'Arin complaints'.

    Now I'm on RoadRunner (only access available where I am). The idiots in RR abuse will not forward me complaints, they just threaten to cut my access. They will not make an Arin change, and actually told me to buy 8 (yes, EIGHT) ips from ARIN so I wouldn't be associated with RR. Apparently the routing nightmare that would be created by assigning 8 IP's at a time is completely lost to RoadRunner tech support.

    It looks to me though, that the assetts and C&W just haven't been brought into the fold as well as they should have (include the Abuse arm). I personally have complete confidence in Savvis.

    --
    "I can't give you a brain, so I'll give you a diploma" - The Great Oz (blatently stolen sig)
  2. Re:yeah but... by Chatmag · · Score: 3, Informative

    Florida has for a long time been the haven of spammers, so the State knows all eyes are on the AG's office to see how they enforce the new law. You can read more about the law, and there is a provision to report spam, on the MyFlorida web site. The only downside to their reporting procedure is that you have to fill out a form, rather than just forward the spam email, but that may change in the future.

    --
    Pete Carr Owner Chatmag.com
  3. Re:Question by Dimensio · · Score: 4, Informative

    Yep, Savvis is an awesome provider -- if you're a spammer.

    Savvis is being forced to terminate their spamming customers because they can no longer deny that they know about the spamming activity. Savvis has openly supported clients who have engaged in network abuse and even criminal activity.

  4. Re:Question by Dimensio · · Score: 3, Informative

    Great Spews policy again. This is why nobody should use Spews. They arbitrarily block whole blocks of IP addresses with no regard to who is getting stomped on.

    SPEWS blocks IP ranges only AFTER an ISP fails to kick off spammers for an extended period of time. This is because many spam-friendly ISPs just don't care if the spammers are blocked -- they'll often move the spammers to new IPs (which they can't do now because places like SPEWS will just block the old AND the new IPs) and move legitimate people into the blocked ones as human shields. SPEWS only lists non-spammer IPs because Savvis didn't take action against spammers in the first place -- specifically, SPEWS is listing the spam-friendly ISP's IP ranges, the "innocent parties" just happen to be renting IP space from known spam-supporting outfits. Savvis brought it upon themselves by making their IP space a cesspit from which no one wants traffic. That's their fault, stop blaming SPEWS for Savvis's bad decisions.

    And SPEWS doesn't block anyone. That's a common spammer lie.

    There's more to both sides.. I just don't have time to enlighten the masses on what a Good company does for it's customers vs what overzealous spam outfits can do to a Good companies customers.

    Any ISP that openly supports spammers on their network is not a "Good company".

  5. Spammis by DSP_Geek · · Score: 3, Informative

    Savvis, isn't that the new pronunciation of "Agis"?

    (Agis hosted Sanford Wallace for about a year while loudly proclaiming they weren't doing anything wrong. LOTS of people found out how to block IP ranges. Agis later repented, booted Wallace et al, but it was too late. Nobody who cared about their online reputation would choose them as a host, and Agis went belly-up not too long thereafter.)