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Savvis Grudgingly Get Savvy About Spam

ElvenMonkey writes "The BBC is reporting that Savvis has finally promised to ditch those accounts that are using its network to send spam, in an effort to reduce the damage already done against its reputation; the CEO promises that all such accounts will be closed within 10 days (working days?) Amongst these accounts are believed to be the majority of the top 150 worst spammers worldwide."

36 of 239 comments (clear)

  1. Question by Anonymous Coward · · Score: 5, Insightful

    Why do they still have any link to the network? Other ISPs should cut them off if they refuse to cut off spammers.

    1. Re:Question by ackthpt · · Score: 3, Insightful
      Why do they still have any link to the network? Other ISPs should cut them off if they refuse to cut off spammers.

      Their major pipe provider could probably care less what they do, same as Savvis did, as long as customers paid their bills. The only people bright enough to figure out who they are are geeks who use traceroute.

      --

      A feeling of having made the same mistake before: Deja Foobar
    2. Re:Question by arivanov · · Score: 4, Interesting

      There is a good saying - if you steal one penny you are a thief. If you steal one billion you are a banker.

      Similarly, what is unacceptable for a mom and pop garage shop ISP is perfectly acceptable for a Tier 1 or a larger Tier 2 ISP. If they decide to make a business from hosting SPAMmers (and some do) there are very few means to fight them.

      --
      Baker's Law: Misery no longer loves company. Nowadays it insists on it
      http://www.sigsegv.cx/
    3. Re:Question by Havokmon · · Score: 4, Informative
      Why do they still have any link to the network? Other ISPs should cut them off if they refuse to cut off spammers.

      Savvis is an awesome provider. I run a free email service, and I can tell you when I was on Savvis (sharing a connection with another business), they were great. They told me when they got abuse complaints, and I took care of it. They also assign your subnet to you within Arin, so my guess is that they don't hear 90% of 'Arin complaints'.

      Now I'm on RoadRunner (only access available where I am). The idiots in RR abuse will not forward me complaints, they just threaten to cut my access. They will not make an Arin change, and actually told me to buy 8 (yes, EIGHT) ips from ARIN so I wouldn't be associated with RR. Apparently the routing nightmare that would be created by assigning 8 IP's at a time is completely lost to RoadRunner tech support.

      It looks to me though, that the assetts and C&W just haven't been brought into the fold as well as they should have (include the Abuse arm). I personally have complete confidence in Savvis.

      --
      "I can't give you a brain, so I'll give you a diploma" - The Great Oz (blatently stolen sig)
    4. Re:Question by Dimensio · · Score: 4, Informative

      Yep, Savvis is an awesome provider -- if you're a spammer.

      Savvis is being forced to terminate their spamming customers because they can no longer deny that they know about the spamming activity. Savvis has openly supported clients who have engaged in network abuse and even criminal activity.

    5. Re:Question by Dimensio · · Score: 3, Informative

      Great Spews policy again. This is why nobody should use Spews. They arbitrarily block whole blocks of IP addresses with no regard to who is getting stomped on.

      SPEWS blocks IP ranges only AFTER an ISP fails to kick off spammers for an extended period of time. This is because many spam-friendly ISPs just don't care if the spammers are blocked -- they'll often move the spammers to new IPs (which they can't do now because places like SPEWS will just block the old AND the new IPs) and move legitimate people into the blocked ones as human shields. SPEWS only lists non-spammer IPs because Savvis didn't take action against spammers in the first place -- specifically, SPEWS is listing the spam-friendly ISP's IP ranges, the "innocent parties" just happen to be renting IP space from known spam-supporting outfits. Savvis brought it upon themselves by making their IP space a cesspit from which no one wants traffic. That's their fault, stop blaming SPEWS for Savvis's bad decisions.

      And SPEWS doesn't block anyone. That's a common spammer lie.

      There's more to both sides.. I just don't have time to enlighten the masses on what a Good company does for it's customers vs what overzealous spam outfits can do to a Good companies customers.

      Any ISP that openly supports spammers on their network is not a "Good company".

  2. Great by Nos. · · Score: 5, Funny
    now how am I going to know:
    • If I am preapproved for a mortgage
    • Where to get cheap drugs
    • Where I can buy software for 1/10 of the normal price
    • etc
    1. Re:Great by ricotest · · Score: 5, Funny
      • You aren't, stay at your parents' house for now
      • Ask your son
      • Suprnova
      • It's a UNIX options directory.
  3. But the money was so tasty by Anonymous Coward · · Score: 3, Funny

    They're just upset to get rid of those tasty, money making, high-bandwidth using spam accounts.

  4. Capitalism In Full Flower by ackthpt · · Score: 5, Funny
    the CEO promises that all such accounts will be closed within 10 days (working days?) Amongst these accounts are believed to be the majority of the top 150 worst spammers worldwide."

    In related news the CEO said, "To make up for the lost revenue, we'll host pr0n. We'll be actively competing with GoatSex Guy."

    --

    A feeling of having made the same mistake before: Deja Foobar
    1. Re:Capitalism In Full Flower by gstoddart · · Score: 5, Funny
      in related news the CEO said, "To make up for the lost revenue, we'll host pr0n. We'll be actively competing with GoatSex Guy."


      I refuse to belive that guy could possibly be generating revenue from that site.

      If anything, I'm sure he's paying through his ass for bandwidth. (Oh, sorry, couldn't resist.)

      =)

      --
      Lost at C:>. Found at C.
    2. Re:Capitalism In Full Flower by Mateito · · Score: 3, Funny
      We'll be actively competing with GoatSex Guy

      Please explain (without diagrams!) the GoatSex guy's business model.

    3. Re:Capitalism In Full Flower by Snowdog668 · · Score: 3, Funny

      My first thought on this was, well, there's people out there that will pay to see just about anything.

      My second thought was, what was the first /. user that actually found that site actually looking for? Maybe I just haven't been around long enough but was the first link to the site a bit of self-promotion on the part of the webmaster or did one of our own actually stumble across it? If someone found it I'd hate to see the Google search that brought up that result. :)

      --
      I wouldn't say I'm a bad gambler but the last time I went to Vegas I even lost a buck on the soda machine.
  5. Damn it! by cbrocious · · Score: 5, Funny

    Right on the day my emails for spam-blocking software were going out. Foiled again...

    --
    Disconnect and self-destruct, one bullet at a time.
  6. Truth about Savvis by Anonymous Coward · · Score: 5, Interesting

    You can go to Savvis.net for the official spiel or try http://www.savvis.info/ for the truth.

  7. how terrible by RevKa · · Score: 4, Funny

    I was just starting to enjoy my corrspondence to that poor cancer ridden Zimbabwean, who happens to be trapped in space!

  8. Savvis to later announce.......... by ARRRLovin · · Score: 5, Funny

    ......a 75% decrease in network traffic.

    --
    -Randy
  9. If it makes money... by ElForesto · · Score: 4, Insightful

    ... the spam will keep flowing. I guess the spammers themselves aren't the only ones raking in the green. I would imagine that the prospect of losing so much face to their largest clients is probably the only thing that got them to consider fixing the problem. If I happened to operate a large company, I wouldn't want to be associated with a company that's a spam factory.

    --
    There is a difference between "insightful" and "inciteful" other than spelling.
  10. Why 10 days? by garcia · · Score: 5, Insightful

    They obviously know who the 148 people are so why will it take them 10 days to remove their accounts?

    Are they going to send them a greeting card or something that says, "oh, even though you are great customers we are being told we can no longer host your illegal activities so you have 10 days to vacate?"

    1. Re:Why 10 days? by gclef · · Score: 4, Insightful

      Obviously, this will be conjecture, but my guess would be that 10 days is "reasonable", by their definition in the contract. The idea is if they get sued by any of the kicked spammers, they can point to the termination clause that includes "reasonable notification" and claim that 10 days is "reasonable", so they were within the terms of the contract.

    2. Re:Why 10 days? by SkjeggApe · · Score: 4, Insightful

      Because that's how long it would take savvis to set up savvis2.net, or spamfriendlyisp.net, or something similar, move some servers around, send a "Don't use savvis.net/login anymore, use savvis2.net/login" email to all their "premium" customers, and LOUDLY proclaim that savvis.net has taken extreme measures in the battle against spam, and is the greatest thing since sliced bread.

  11. Right after they were threatened with a netblock by Animats · · Score: 5, Interesting

    This only happened after Savvis was told that their entire network was about to be e-mail blocked.

  12. Dropped for now by sbackholm · · Score: 5, Insightful

    Savvis may be finally ready to drop these spammers, but how long before another ISP is willing to pick-up the $2 million dollar cash flow?

  13. ePorn is very profitable by winkydink · · Score: 5, Interesting

    I worked at a major competitor (big company) of these guys for a while. Almost 50% of hosting revenue came from Porn. They were great customers. Seldom complained. More often than not, paid full price for bandwidth, and always paid their bills on time.

    --

    "I'd rather be a lightning rod than a seismometer." -Ken Kesey

    1. Re:ePorn is very profitable by gordyf · · Score: 4, Funny
      They are happy to pay to keep it up
      *cough*.
  14. Re:Right after they were threatened with a netbloc by Theatetus · · Score: 3, Insightful
    There are ISPs in the world that haven't already blocked all of Savvis at the router level?

    Well, given that Savvis's customers (both their own and the ones they got from c&w) include people like Lycos and a few Federal agencies, that might not be such a good idea.

    --
    All's true that is mistrusted
  15. If they were serious. by www.sorehands.com · · Score: 4, Insightful
    If they were serious about spam (not just because it is starting to cost them), they could do more.

    When they cancel a spammer, make the information on the spammer public so that the spammer can be tracked and sued.



    1. Re:If they were serious. by Chatmag · · Score: 3, Interesting

      Why not turn spammers information over to the Florida AG office. They're itching to try out our new spam law, and besides, with all the damage from the hurricane outbreak here, the state could use the money.

      My girlfriend and I had just bought 28 acres to open a nursery next spring, and found a large oak across the only building on the property. It was an old frame structure, and not worth much, but now we have to buy something for an office. Too bad I couldn't get some of the spammers fines to buy a new building.

      --
      Pete Carr Owner Chatmag.com
  16. I thought all Spam was from evil non-Americans? by mark2003 · · Score: 4, Insightful

    Every time a story gets raised on Slashdot about spam, hundreds of Slashdot posters blame it on those commies in China, Korea, Russia etc and then call for blocks of all emails from these countries...

    Now we have some proof that 148 of the world's worst spammers are hosted by a US company will these same people call for a complete block on US emails or is that now a crazy approach?

  17. Spammers will go elsewhere by Random+BedHead+Ed · · Score: 3, Insightful

    Until there is a universal anti-spam framework in place across the internet, this move won't help anyone. It will help Savvis's reputation (at least, it will help them eventually; people will still block them for a while). But it won't help spam recipients, because the spammers will simply go elsewhere. Spammers, being the leeches that they are, adapt pretty damn fast.

  18. They're just not worth it by Trailer+Trash · · Score: 3, Interesting

    He disputed the figure of $2 million a month revenue from the spammers, and said the actual figure is only a tenth of that amount.

    It's not worth $2m/month for the bad publicity, how much less then $200K/month. That doesn't make sense. If you're only making $200K/month, little over $1000/spammer/month, then dump them. Why is this even being discussed?

  19. From TFA... by jcr · · Score: 4, Insightful
    As rumours about Savvis and the spammers grew on the internet, executives discussed different ways of keeping the customers and whether they could hide them by changing their names or their computer IP addresses.

    One memo, from a senior Savvis executive in charge of Information Security, warned fellow management that the company was in danger of losing its good reputation and a secure and honourable provider.

    He warned that they could lose their ability to sell to upstanding customers.


    Too late. The fact that the PHBs at Savvis actually considered keeping the scumbags as customers takes them off my acceptable vendors list.

    May they burn in hell.

    -jcr
    --
    The only title of honor that a tyrant can grant is "Enemy of the State."
  20. Re:yeah but... by Chatmag · · Score: 3, Informative

    Florida has for a long time been the haven of spammers, so the State knows all eyes are on the AG's office to see how they enforce the new law. You can read more about the law, and there is a provision to report spam, on the MyFlorida web site. The only downside to their reporting procedure is that you have to fill out a form, rather than just forward the spam email, but that may change in the future.

    --
    Pete Carr Owner Chatmag.com
  21. Spammis by DSP_Geek · · Score: 3, Informative

    Savvis, isn't that the new pronunciation of "Agis"?

    (Agis hosted Sanford Wallace for about a year while loudly proclaiming they weren't doing anything wrong. LOTS of people found out how to block IP ranges. Agis later repented, booted Wallace et al, but it was too late. Nobody who cared about their online reputation would choose them as a host, and Agis went belly-up not too long thereafter.)

  22. Agis is an acronym by NoSuchGuy · · Score: 3, Funny

    Agis = All You Get Is Spam

    --
    Grundgesetz * 23. Mai 1949 - 30. November 2007 - http://www.vorratsdatenspeicherung.de/
  23. SPEWS really DOESN'T block anyone by billstewart · · Score: 3, Interesting
    Several replies to the parent article have disagreed and said that SPEWS does block people. But it doesn't, and the parent article is correct that that's a spammer lie (as well as a common misperception by some non-spammers who don't RTFM.)

    What SPEWS and similar services do is blacklist people, and users of the blacklists can decide whether to use the blacklist to block incoming messages, or whether to use it as weighting in systems like SpamAssassin. I fairly commonly see SpamAssassin ratings that say "X points because it's in blacklist1, Y points because it's in Blacklist2, Z points because it's matches the Nigerian_3 pattern, N points because it's ALL YELLING", etc.

    SPEWS does have a reputation for being overzealous, and blacklists that are way overzealous get ignored by users, or given a low SpamAssassin weighting or whatever, as opposed to more conservative and responsible blacklists. But that's a choice you can make.

    --

    Bill Stewart
    New Fast-Compression-only CPR http://preview.tinyurl.com/dy575ks