One Terrible Job: IT Manager
editingwhiz writes "I suppose we've always suspected this to be true, but IT Manager's Journal reports that a recent email survey by the authors of a new book called 'Crap Jobs' says that IT managers have the U.K's third-worst job -- ranking just below phone sex operator (No. 1) and ferry cabin cleaner (No. 2). Hmmm. Do you agree?" (ITMJ, like Slashdot, is part of OSTG.) Maybe it's better in the U.S.?
I've had much shittier jobs than when I was an IT manager. Of course, I did quit that job.
One reason that I'm not in IT is beause of the people. People who whine over an IT management job. Are you kidding me?
1. They get paid a LOT more than minimum wage.
2. They usually get to work in a climate controlled office.
3. They usually get to sit down.
4. They generally don't have to punch a time clock.
These few things here make ANY IT job better than about 90% of the jobs on the planet. Quit whining and repeat after me, "I am not entitled to any particular kind of job."
I don't respond to AC's.
The respect of your coworkers is a big factor in how good your IT job is. I'm sure all IT workers (or former IT workers like me) would agree that the actual types of hardware or difficulty of the work isn't the biggest issue. As an integral part of the organization, sometimes IT workers don't get treated as well as they should.
(I had it pretty good... Only one or two people I didn't enjoy.)
There ARE worse jobs out there. IT people just have more time to bitch about it. ;)
This tagline brought to you by 1500 monkeys in just under 17 years.
Which one am I supposed to vote against?
IT managers get very little sympathy in terms of the basic creature comforts that they get. There's usually a lot of bling involved, and some aura of "respect" that comes with the title.
But the bad side...first and foremost, you're expected to be a miracle worker. Something borks, it's your fault. Nevermind any rhyme or reason why you couldn't have foreseen it coming. It's your fault. Worse yet, they want it fixed yesterday, if not sooner. Forget the impossibility of getting the parts until tomorrow -- it needs to be up and running NOW.
Some of the techs you manage will second-guess you. The rest of the company will second-guess everything you do. If things work, you're not doing your job (after all, there aren't any fires to put out). If things don't work, you're not doing your job because it was your job to keep things running and all that time, you were just sitting there doing nothing.
Some higher-up can't use e-mail? It's your neck on the line. Someone forgot to save their document and some tech you manage says it can't be recovered...so they report this to their superior and next thing you know, some VP wants to know why you're even there.
And those are only if you're a clueful manager. If you're clueless...well, you end up being promoted.
One of the biggest mistake that IT manager make is to assume that their job is 100% technical. Unfortunately, this is not the case. Their job is to ensure that their users are adequately cared for (training, hand holding etc) and perform their business can funtion. As IT managers tend to be more tuned into technology than people, they will find it especially difficult dealing with people. Stop the whining (your linux box is not going to crash if you're not at the kb 24x7) and get talking to people/users/luser etc.
My advice - go out into the world of hourly wage/no benefits/first time you are late you are fired...and then come back and tell me if IT is so bad.
Register to vote and vote against the Skull & Bones man
You mispelled "men".
Note to ACs: I usually delete AC replies without reading them. If you want to talk to me, log in.
5. Nitwits who don't understand the work assume it's easy, thus making it impossible to get any respect.
IT folks WORKED and LEARNED a shitload of stuff to get there. Take your hating elsewhere.
"Faith: Belief without evidence in what is told by one who speaks without knowledge, of things without parallel." - A.B.
So, careers involving handling sewage, manure or garbage are actually BETTER than being an IT manager?
I don't know about where you live, but in my city careers involving handling sewage or garbage pay significantly better than low to middle level IT people. At least they have unions to stick up for them. We basically have nothing to protect us from, for example, forced/unpaid overtime. Furthermore, there is basically no risk of outsourcing garbagemen to India.
I think that you may be wrong, actualy china and India import a lot of recyclable garbage. And recycling companies in Uk have problems, because they (uk) are far more expensive than exporting to China/India.
Actually, perhaps this is an attempt by Big Business to make us *happy* that they're trying to off-shore all our jobs. ``You don't *really* want to work in IT, you poor deluded little thing....''
In the case of my organization, the worst part of my boss' job is that IT is one of the few parts of the business upper management doesn't understand.
Our president is qualified to perform maybe 80% of all the jobs in the company, but none of the jobs in IT. He can micromanage most other departments, but with IT he just has to (1) trust and (2) pay.
org.slashdot.post.SignatureNotFoundException: ewg
So, careers involving handling sewage, manure or garbage are actually BETTER than being an IT manager?
Well, yes. People actually believe you when you tell them what you handle.
Try working a job like construction, back breaking physical labor, dangerous work enviroment, and you can wake up one day and find out the company went bust and you don't get paid, or the construction industry is slowing down, and theres no work period.
Nice troll, but during two of the last four years of national economic prosperity, I did work construction to pay the bills between sweet IT contracting jobs (short and paid well, but you can't get by with $5k/6mos).
"Backbreaking" work gets far easier after two weeks of it, and you look about a million times better than you ever have in your life (except for the ragged bleeding hands and forearms).
Job security? The entire duration of my "prolonged sebatical", I saw a few dozen newspaper ads per week for skilled carpenters, tileworkers, and just about every construction related job you could think of (not even counting the ones that require guild membership like plumbers and electricians). At the same time, I responded to all (up-to-)three IT jobs posted per week, each of which had several hundred applicant against whom this 10-year firmware engineer got to compete for the honor of maintaining a cheesy corporate webpage.
Pay? Okay, I get paid a little more per hour than I did doing construction, assuming a 40-hour work week. And any IT guy knows how often we put in 40 hour weeks.
Shit. Why the hell did I get back into IT?
People will treat you the way you allow them to treat you.
Stop being a doormat. Don't answer the phone if you don't want to. Don't take it with you when you go on vacation. Grow a backbone.
Last Wednesday (October 6th), after faithfully serving the company I worked at doing software development (on an internally used software package that helped to run the business, no less) for 8 years, I got canned - out of the blue, no warning, no nothing. One minute, I was helping a co-worker with a problem in the software (bugs, gotta love 'em!), when I get a page to go to my supervisors office. I finish up what I am doing...
In my supervisor's office is my supe, and the manager of programming (long to explain, but I *wasn't* on the programming team). This guy is known for wanting new things in the package I was working on, generally difficult (but not impossible) to implement enhancements to make your skin crawl - so my first thought was "now what?". I didn't mind doing these additions; job security, ya know. Little did I know what was coming next...
"cr0sh - we've decided to cancel development on your project, and we won't be needing your services any longer"
GULP
My head was swimming, I was thinking "what am I going to tell my wife?", "how am I going to pay my mortgage", and "WTF - doesn't the past 8 years count for ANYTHING?"...
Apparently not - especially not in a "right-to-work" state. The thing that really galled me is that my supervisor didn't even know, and he is a VP in the company: they went behind and above him to fire me. He had no chance to make a case for me and my project, nor alert me to allow me to make a case for myself and the project. One minute I was working, next minute I am being shown the door (well, actually they were kind and let me pack up my desk - they were also kind enough to cut me a check for the three days I was there along with vacation pay, and some severance pay).
In the end, I am getting the last laugh: By Friday I had another job, and it is looking like by November or so I will be making what I was making there, possibly more. Plus, it is at a smaller company run by an entrepreneur who works hard to succeed in her niche, which involves the methodology of six sigma. Its a good thing to have friends and be able to network!
I quickly landed back on my feet thanks to several friends, my skillset, my resume, and the faith of another small company to take a chance on me. I plan to put everything I have into this new oppourtunity.
To my former employer:
You threw away a very valuable employee. Yeah, on the bottom line the software I developed may have looked like an expense, but I bet it saved you more money over the years than you spent on it. Good luck with whatever you do to the software, but I can guarantee that if you try to move to another system, it won't be half of what you had, and will probably cost twice as much or more to implement!
So, to all of you out there in a similar IT situation bitching about your job: be thankful you have a job - one day, it may not be there, and dinner will be dollar store macaroni and cheese meals.
Reason is the Path to God - Anon
Manual labourers send their children to school and push them so they can become highly paid respected professionals. Their children feel bound to their highly paid jobs and yearn for a less sedentary lifestyle. Both types of job have their advantages and disadvantages.
Highly paid is only better than low paid if you don't end up spending half your wealth traveling across the city to get to work, and on expensive suites, computer equipment etc., don't end up having a heart attack because you work stupid hours and can't find time to get proper excercise etc. etc.
What you can and can't live with when it comes to work is a very personal thing and looking at someone else's life and wishing it was yours is a stupid morose waste of time.
Life is a tradeoff. People don't pay you for work because it is fulfilling or good for you. You're trading your time and effort for that pay check. If you're in the process of making a choice as to where you're headed spend some time thinking about what you're going to do with 40 years of your life and make sure you can live with it. If you've already made those decisions and aren't happy find a way to change if you can - no one else is going to do it for you. But always realize that no matter what job you have, sometimes it will be WORK.
Whatever you're doing if you truely think its the worst job in the world, go out and find another one (preferably before dumping your current one). Nothing is worth the depression - life's too short, and will only get shorter if you're constantly stressed.
Finally if you can't change what you're doing - either due to circumstance or because you don't have the heart to (because you're making good money or whatever else) find a way to come to terms with that part of your life, and find fulfilment elsewhere.
Oh yeah...and go watch Office Space.
These posts express my own personal views, not those of my employer
I think a lot of this thinking may be a result of the number of people who got into the business when it was booming and either haven't been "made redundant" yet or are sticking with it for the money.
Personally, I love working in IT. There are shitty people in it and there are shitty situations that I encounter. Projects that I've worked on have run into trouble but my teams have always been successful in pulling them off.
Retrospect almost always proves that "misakes" in the projects that ran into trouble almost always initiated with people who think that IT is a crap industry. The attitude leads to poor project analysis, poor customer relations, inadequate resources, etc. All this then means that the programmers and project managers -- usually people who are enthusiastic about the work (at least they start out that way) end up lumped with something that should be rethought from the start and sometimes end up disillusioned with the industry.
Seperate the wheat from the chaff (MBAs) from IT and you'll be left with a lot of people much happier about what they do.
But ranking jobs in the IT sector with monkey arse wipers... that's just absurd.
This is stark evidence of the biggest thing that IT managers complain about: Everyone is clueless.
Take advantage of this. When they ask you a question, it's because they don't know the answer. Give them the answer *you* want them to have, not the real answer, or they'll just bend you over the barrel.
And when you ask your people to get work done, tell them what *you* want, not what the customer/higher ups want. If the job looks like it will take a week, tell them to do it in two or less and tell the customer it'll be done in two months. The customer doesn't need to know, and your charges don't need to know. When someone starts to get unreasonable, tell them it will cost more - that usually shuts them up. If it doesn't, then you get paid more. No problem.
"No problem. I have the capacity to do infinite work so long as you don't mind that my quality approaches zero."-Dilbert
The first thing I did after being hired as IT Manager was change my title. Problem solved.
(I'm only half kidding. It does affect mindset!)
If you're making $6/hr, chances are you'll never see the customer again.
If you're making $80k/year, chances are you'll see them again regularly, and 'the customer' may be responsible for your next raise. Or hiring your replacement. That makes it a little harder to shrug them off.
As opposed to a 60 year old IT manager? How many of those are there? My last IT manager died of a massive heart attack on the job. Age 34. Age 55 in IT? Yeah, I'll believe it when I see it. 20-30 years of 4 hours of sleep, lots of coffee to keep awake and alert enough to stay on top of the issues. Wired and tired 20 hours a day catches up faster than digging ditches or hauling bales. Oh, and it's usually just the foreman who is yelling at you and not multiple Lusers with unrealistic expectations or demands that simply cannot be fulfilled. Shovelling shit isn't *that* bad. Shovelling Luser's BS is nasty work indeed.