Every 5th Call At Dell Is Spyware-Related
prostoalex writes "Financial Express quotes a Dell executive saying that spyware is installed on roughly 90% computers out there. Right now 20% of all Dell phone support calls are spyware-related. University of Washington research this March published a moderate estimate of 5.1% PCs running spyware."
If you read the linked article, they tested that 5.1% of computers had one of FOUR pieces of spyware, based on their NETWORK traffic. They then claim that this means that 5.1% of computers have spyware.
There are tens of thousands of pieces of spyware, many of which don't use or need special network access. The study is bad.