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Engadget Interviews TiVo CEO

r-blo writes "We've got an interview of Mike Ramsay, CEO of TiVo, by Engadget correspondent J.D. Lasica. He's rather candid in his thoughts on Hollywood, Netflix, the FCC, the INDUCE act, their competition, and their latest technology, TiVo ToGo, which lets you take your TiVo-recorded shows with you on your laptop (or PC, as it were)."

19 of 134 comments (clear)

  1. TiVo Rocks by metlin · · Score: 4, Insightful

    My favourite part -

    We developed a security mechanism around that, submitted it to the FCC under the broadcast flag initiative, and the Motion Picture Association and the NFL went ballistic and lobbied incredibly hard. But guess what? It got approved. The FCC supported our technology.

    Should the FCC be in the business of regulating new technologies like this one?

    Definitely not. It's scary when you feel that you have to go to the FCC for permission to do something. So we're not very comfortable with that. I think the broadcast flag stuff is less onerous than some other things, like the INDUCE Act. That we're much more concerned with because that could lead to prosecution of individuals who induce copyright infringement. That just opens up a whole can of worms. If you upset consumers enough, they'll become pirates, and that law has the potential to do that.

    You'll notice that everything on the table in Washington being pushed by the media companies doesn't target regular television. It's targeted at things like ripping DVDs, how long you can keep movies pay-per-view movies, and so on.


    Yay! I'm glad that atleast there are _some_ companies out there who feel this way.

    Yes, if you upset the consumers enough, we'll all become pirates -- and what do you do when every one out there is a pirate by the **AA's definition?

    It's about bloody time that the rest of the media companies out there realize this -- what're they going to do, arrest everyone? Stupidity.

    I'm surprised at the resistance that the corporate world is showing in this regard -- they seem to be simply unwilling to adapt to new technologies and new media, and those that do (such as TiVo) actually do well.

    I've always liked TiVo, but after the way TiVo handled the recent DRM troubles, I've really begun to respect them a real lot.

    Way to go, guys. Goodluck, and may you continue kicking ass ;)

    1. Re:TiVo Rocks by Sc00ter · · Score: 3, Interesting
      But what's nice is.. They don't like it, they don't support it. But rather then going off and doing whatever on their own and get sued they got what they wanted by the FCC first so they covered their ass. This is why TiVo is a smart company.

    2. Re:TiVo Rocks by LostCluster · · Score: 4, Informative

      It should be pointed out that on the semi-offical TiVoCommunity.com boards, any form of getting video out of a TiVo other than playing back the file and recording that is a verbotten topic. Digital video extraction from a TiVo is possible, but it requires modifying the TiVo software to remove intentional encryption that's being applied.

      TiVo doesn't support moving files to your computer yet, and it's highly likely that TiVo-To-Go will permit storing and watching of files but nothing more.

      Bottom line... if you want to get unrestricted MPEG files out of your TiVo, you can, but you have to go a long way to make it work, and you end up no longer being officially supported. TiVo's ass is covered.

    3. Re:TiVo Rocks by molo · · Score: 4, Insightful

      what're they going to do, arrest everyone? Stupidity.

      No. They will just arrest you when you stick your neck out and speak up. If everyone's a criminal, selective prosecution against your political enemies becomes easy (whether they be the enemies of the RIAA or the Republicrats).

      See also: war on drugs, 3rd party candidates arrested at the presidental debates, etc.

      -molo

      --
      Using your sig line to advertise for friends is lame.
  2. PVR Newbie Questions by lukewarmfusion · · Score: 4, Interesting

    The story summary didn't have any editorial comments... I need Slashdot to help me decide if TiVo (or Mr. Ramsay) is an evil company (tm) or a good company.

    Seriously, though - I'm not a TiVo customer, I don't know anyone with a TiVo, and all I know about them is from the media (mostly Slashdot). I've thought about getting this kind of product/service - but with free software alternatives that I can put on my own hardware, here are my questions:

    Is TiVo a company that I should support with my dollars? When I decide to plunk down some coin for a PVR, should I pay for it? If I should pay for it, is TiVo the best choice?

    1. Re:PVR Newbie Questions by Vengeance · · Score: 4, Insightful

      I don't know if I can truly answer your question, but:

      *I have a TiVo (DirecTiVo to be precise)
      *TiVo runs Linux, and the GPL is one of the appendices in the owner's manual
      *It's an awesome little box that makes TV watching a much nicer experience
      *At 100 dollars (as an existing DirecTV customer) I couldn't possibly match the price with a home-brewed PC-based PVR.
      *My wife is entirely capable of operating it.

      --
      It was a joke! When you give me that look it was a joke.
    2. Re:PVR Newbie Questions by Algan · · Score: 3, Informative

      Is TiVo a company that I should support with my dollars?

      I recently got a Tivo and my feeling is that yes, this is a company that deserves my support. If you decide you need a PVR, then Tivo is an excellent product, with an easy interface and backed by a company that is not just a bunch of asshats.
      Of course you can also roll over your own solution based on the free software that floats around th net (MythTV). You will probably have a lot of fun and a lot of headaches with it. On the short term it will cost you more, but you will avoid the monthly payment ($12.95). In my case, I just wanted to have something I could just plug in and enjoy.

      --
      If con is the opposite of pro, is Congress the opposite of progress?
    3. Re:PVR Newbie Questions by strabo · · Score: 5, Informative
      Does the manual include a copy of the source code, or an address I can write to to get the source code for all GPL'd parts?

      http://www.tivo.com/linux/

      Quote from the site:

      In compliance with the GPL, we are pleased to provide our modifications to the Linux PowerPC Kernel, as well as a few new commands, and some tools to get you into the code.

      Additionally, if you would like a CD-R of our modifications you may send a written request to:

      TiVo Inc.
      2160 Gold St.
      Alviso CA 95002-2160
      Attention: Customer Care - GNU/Linux Source Code Request.

      You will be charged a $15 fee for reproduction, shipping and handling costs, as allowed by the GPL. Make sure that you include a bank certified check for $15.00. Otherwise, you can download the code for free from below:

    4. Re:PVR Newbie Questions by LemonFire · · Score: 3, Insightful

      *My wife is entirely capable of operating it.

      Not only is she able to operate it, she took complete control of it. ;-)

      Once you start using a PVR (TIVO or something similar) you will never look at TV the same way again.
      Life is way too short to spend time watching commercials, or programming that you don't really care for but there was nothing else on.
      With Tivo I no longer zap between channels looking for something to watch, instead I just select from already recorded programs.

      The ability to watch TV while still being in full control of your time on your own terms is refreshing, and you realize that you never again want to become a slave under the TV networks programming/advertizing.

      -- This sig is awaiting credit card approval...

    5. Re:PVR Newbie Questions by MBCook · · Score: 4, Insightful
      "On the short term it will cost you more, but you will avoid the monthly payment ($12.95). In my case, I just wanted to have something I could just plug in and enjoy."

      I'd like to comment on this. About a year ago (maybe more) I messed around with MythTV on an old (and too slow) Linux box. It was fun and I learned a lot by reading the mailing lists (they were trying to figure out how to block commercials at the time). I love messing with things, and I would love to be able to hack MythTV. After a while I gave up for two reasons: hardware (mine was too slow, didn't want to pay for better hardware at that time for a little side project) and interest (it was fun, but after a while I lost interest).

      Later that year (about one year ago now) I got a DirecTiVo. I don't like monthly payments, because often I feel like I'm getting ripped off. I have to say that the $5 a month I pay for my DirecTiVo (yep, cheaper than stand alone) is well worth it. I'd pay $20, easy. One of the reasons that I went with a TiVo was the "plug in and enjoy" factor. At the end of the day, I had stuff to do and I just wanted a tool I could use without having to tweek all the time. Even if you LIKE constantly tinkering with your stuff (as I do in some circumstances, like my PC), you owe it to yourself to get a TiVo over a MythTV box. The interface is just so perfect. It works just so well. It's not just something that does what it should (like a VCR), it doesn't it's job amazingly well. I don't think I've ever had a product that went so high above my expectations. And if you considder that my brother already had a TiVo (same house as me, so I've used it) and I had read all the great stuff here on Slashdot, I didn't know that was possible. It IS that good.

      Note that while a TiVo may be great, a DirecTiVo is to die for. Just like a TiVo (same interface, technology, etc), except that you have TWO tuners, so you can record TWO shows at once (take that NBC who wants to start shows 1 minute off the hour to screw up TiVos, I can record your shows ANYWAYS). It's fantastic. Not only that, but it's all pure digital (straight off the sat) so all the channels look just like they would if you used a normal sat box, and EVERYTHING gets recorded with the signal (that means it stores the Dolby Digital tracks from movies on Showtime and such) which is great.

      I have owned many consumer electronic devices, some work great (my VCRs are all fine), but some are terrible. I owned a Digital Cable box from my cable company (Comcrud) and it was terrible. Slow to change channels, slow to show the guide, slow to do anything, and it would crash. Best of all not only did I have to pay extra to rent the box, THEY PUT ADS ALL OVER THE USER INTERFACE FOR IT. It seems that as technology gets more complex, it gets harder to make things "just work". TiVo has got it right. Please support them and try out an awesome product (you have no idea how much your chained to TV schedules untill you don't have to care anymore).

      --
      Comment forecast: Bits of genius surrounded by a sea of mediocrity.
  3. Didn't ask about copyright issues by erick99 · · Score: 4, Interesting
    I was surprised that the interviewer listened to this response:

    Well, today one of the exciting things is the marriage of DVD recorders and TiVo.

    Without asking about copyright, digital rights, copy protection, etc. It's a very big and contentious issue. It would have been great to hear his answer.

    --
    http://www.busyweather.com/
  4. TiVo walks a tight-rope... by LostCluster · · Score: 4, Informative

    From the interview...

    How are you negotiating your relationship with Hollywood after they essentially put your main competitor out of business?

    Our role is to create a great experience for people who want to watch television. ReplayTV crossed a line, and they kind of asked for it, and they were put out of business.


    The Hollywood industry never really liked the Betamax VCR, so they certainly must be scared of DVRs. The features that got ReplayTV into trouble was "Show sharing" accross the Internet, and a semi-automatic skipping of commercials it could detect.

    TiVo of course has never offered such features, and TiVo-to-Go will be based on a USB dongle to tie recordings to the user who recorded them and try to stand in the way of user-to-user sharing.

    It's a strange world they live in... loved by consumers, but being careful to keep the Hollywood megacorps from crushing them.

  5. Oh man I need this by graveyhead · · Score: 4, Funny
    I have a first-gen Tivo with 9 hour capacity. My wife has taken it over. On any given day, I can expect to find one or more episodes of:
    • Judging Amy
    • Gillmore Girls
    • Everybody Loves Raymond
    With this new gadget, I could consign her to watching these terrible shows on her Mac, preferably with headphones on and a small tent around her desk.

    Damn, who am I kidding? I'll be the one in the tent watching 12 hours of LoTR :(
    --
    std::disclaimer<std::legalese> sig=new std::disclaimer; sig->dump(); delete sig;
  6. Re:ReplayTV by LostCluster · · Score: 3, Informative

    Replay got beaten into submission by lawsuits over their ability to share shows over the Internet and their automatic commercial skipping. They eventually removed both features from their products, even the ones already sold, via a software update. Both of those features are things TiVo never had.

    As a result, they're now a total also-ran being dwarfed by TiVo's market share. They still exists... but you might as well be compatible with the rest of the world and get a TiVo. ReplayTV just lacks any features that makes them stand out since they got thrown off the anti-Hollywood wagon.

  7. but when is the standalone HD Tivo coming? by 3gg_ch3n · · Score: 4, Interesting

    I wish there was something in there about plans/dates for release of a NON DirecTV HD Tivo. I just got HD service from my cable company and would like to get a Tivo that can record HD braodcasts...afaik -- there's no such animal from Tivo.

  8. Full disclosure please by SethJohnson · · Score: 3, Insightful



    r-blo (ryan block) is the editor of Engadget and also the submitter of this story. I would prefer he disclose this when submitting stories to slashdot in order to hype his own site. Which, by the way, are the only story submissions he makes to Slashdot and he never discloses his connection to Engadget when submitting them..

    1. Re:Full disclosure please by aaronsorkin · · Score: 4, Insightful
      What part of ""We've got an interview of Mike Ramsay ... by Engadget correspondent J.D. Lasica" didn't you catch, my friend?

      - J.D. Lasica

  9. Re:Tivo is a rip-off by MBCook · · Score: 4, Insightful
    Wrong wrong wrong. You obviously never used a TiVo.

    Where to start. How 'bout the box. I OWN my box. I can upgrade it if I want. Second is the UI. The TiVo UI is beautiful. Easily the best I've ever used on a consumer electronics device. Second is the fee. $13 a month? I pay $5 for my DirecTiVo. And I can record two shows at once, digital quality, Dolby Digital tracks and all. I can't program mine over the internet either, but there are other features.

    How do you schedule recordings? Do you tell it to record every Saturday at 6 for an hour? Or do you tell it to record CSI (just an example)? I can tell it to do EITHER. I can also tell it to record any programs with the world "Moose" in the title, or anything with Andy Dick or any other actor. Can you have yours record only new episodes? I can. I can set mine to record any special one time event that comes on TV (and I can combine that with other thigns like the actor, series, or title filters). I can tell my TiVo to record Law and Order, new episodes, on ANY channel. So if I can't get it off NBC (due to scheduling conflicts, rare thanks to two tuners), it will pick it up off USA.

    How 'bout suggestions? Mine lears what I like to watch and suggests things. It's not always perfect, but it works. It's found specials on things that I didn't know were comming on that I liked. It has introduced me to some series. Does it keep the drive full of programs? My TiVo tries to keep the drive full with programs that I like or that it thinks I liked (based on thumb ratings). Lots of great stuff on my TiVo. And the new ones hold 37 hours of programming. And because I own the box I can expand that... a TON (up to 240 hours). How many hours does yours hold?

    And in the future, they are working on TiVo2Go so you can watch your programs that have been recorded on your PC or your PDA. They are partnered with Netflix so you will be able to have the movies you want to see downloaded to your TiVo for you, no need to wait for the mail. Cool stuff.

    Are there ads on your box? When I got digital cable from my cable co (which I cancled because the boxes were terrible, not that their service was ever any better) were filled with little ads. Yet I still got to pay them for the privilage of using the box. No ads all over my TiVo, just one off a link on the "home" screen that you never have to visit (and they are cool ads too, video and you can push a button to have literature deleiverd straight to your house if you want).

    Last of all, cost? You complain about cost? Ignoring how much cable costs and how they like to raise their rates, a DirecTiVo is superior to a generic cable company PVR and is cheaper. If you are a new customer, you can get a three room system including one TiVo for FREE. Box cost, $0. The DVR Charge on the bill is $7, no matter how many TiVos you have. Not $7 per box, $7 total. Don't want a DirecTiVo? You can get a TiVo for $50, not the $250 you say (that would be a top of the line box with hundreds of hours of space). Let's review.

    DirecTiVo (possibly best of all SD TiVos):
    box = $0 (plus 2 free DirecTV recievers, worth about $100 total)
    service = $7/mo

    Cable Co
    box = $0
    service = $10

    $3 cheaper per month (and I'm guess you pay $10 PER BOX, so if you got more than one it's even better). The box costs the same. You OWN the box. The UI rules. Record TWO SHOWS AT ONCE.

    It's not greed. If you had used a TiVo for a month (free trial dude, give it a try) you would be more than willing to pay them that fee. They are not being greedy. I bet most people with TiVos would gladly pay more (I know I'd pay over $20).

    Your right. My TiVo is cheaper, I OWN it, almost certanly better UI, I can record two things at once, and more. Why the hell would anyone want a TiVo when your cable company gives you a worse deal?

    --
    Comment forecast: Bits of genius surrounded by a sea of mediocrity.
  10. It should be obvious by microbox · · Score: 4, Insightful

    Yay! I'm glad that atleast there are _some_ companies out there who feel this way.

    Yes, if you upset the consumers enough, we'll all become pirates -- and what do you do when every one out there is a pirate by the **AA's definition?

    That hits the nail on the head, but why isn't it obvious to everybody? We live in a _democracy_, and can make any rules we want. That is the theory of how the system is meant to work...

    Thus, if the majority of people feel a certain way, about any issue, then the rules should reflect that.

    The real question is _why_ most people break the law. If, in the long run, their breaking of the that law isn't harmful to society, then the law is broken. If you determine that that law is required for the long-term sustainability of something valuable, then the legal framework and technologies should be designed so that the average person isn't in the dysfunctional position of supporting a law that makes them a criminal. Anything else indicates a break in the system.

    Are rich people gaming the system for their own benefit... and forming a legal framework to support their interests, or do people feel that copyright laws and systems are fair and that they are compulsive infringers.

    When you put it that way, it seems that the former is happening and the (democratic) system is broken, and some people are more equal than others. I don't think anybody disputes that (in general), but I'd like to see someone acknowledge that fact, and _then_ frame laws to protect IP content producers. That would give the system credability.

    I feel that we can continue to expect the IP cartels to extend their assets and rights - they have the only incentive they need: money.

    I welcome our new IP overlords. Please give me a job, I am also chasing money, it's very instinctive.

    --

    Like all pain, suffering is a signal that something isn't right