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XBox Owner Sues Microsoft

drusoicy writes "Reuters is reporting that Sean Burke has filed suit against Microsoft because his XBox system stopped reading discs (games or otherwise) after less than one year of use. Many XBox owners can relate, as XBox hard drives are known for crashing. 'The defective XBox's stop working after minimal usage, after unreasonably, unconscionably, unusually and unexpectedly short amounts of time,' the lawsuit said. The suit will probably become class action, and seeks to represent anyone who has purchased an XBOX since the 2001 launch."

11 of 935 comments (clear)

  1. errr. Windows? by Anonymous Coward · · Score: -1, Flamebait

    How about a class action suing M$ for Windoze non-performance?

  2. less than a year? Guarantee? by dindi · · Score: 0, Flamebait

    Come on, you have guarantee don't you ?
    Walk in and have it changed....
    lawsuit for hardware failure? What the hell is this ?

    Hmm ... I think I should sue M$, I chipped my box, and now it reads pirated copies violating a bunch of laws ...

    STOP BEING DAMN STUPID !

  3. Who didn't see this coming? by Metal+Remains · · Score: -1, Flamebait

    I like my 3 xbox systems, but this has been a problem from day one. MS will not recall any devices which have the bad drives. They charge shipping to get a replacement or to make repairs to your xbox. If you call the phone hotline they play dumb and make you jump thru 10 hoops until they finally admit that the drive has gone bad, and even then they still blame the owner of the machine. This is something MS failed to address and they continue to sweep under the rug in hopes it will just go away. Good Luck Sean.

  4. maybe.... by commo1 · · Score: 1, Flamebait

    Maybe Microsoft should go back to what it does best: Selling reliable, affordable and cutting-edge software. This hardware thing just isn't panning out as planned. Locution: The act of transforming Captain Picard into Locutus.

  5. XBox hard drives... by cplusplus · · Score: -1, Flamebait

    When I modded my XBox I replaced the Western Digital in it with a 120GB drive. If IIRC, the drive that came with my XBox was a 5400RPM 10GB Western Digital partitioned and formatted to 8GB (!!). I gave it to a friend so he could build a computer for his brother and the drive failed after about six months.
    Is it really suprising that Microsoft, who is selling XBox's at a loss, designed it with the cheapest components they could buy, only to find that they have a high rate of failure?

    --
    "False hope is why we'll never run out of natural resources!" - Lewis Black
  6. Re:Class action, huh? by slars · · Score: -1, Flamebait

    OK, I've got "Troll" out of the way (twice, I might add) and "Off Topic". Two down - two to go. Hey, mod this one "Flame Bait" - you've got mod points - use them up! (Did I succeed at being flame bait?)

    Lighten up - it's Friday!

  7. Re:Why can't he just return it? by networkBoy · · Score: 0, Flamebait

    *rolls eyes*

    _raises middle finger_

    This actually has been a large problem and is one of the reasons people mod their boxes. As stated earlier, the drive does not spin down if there is a disk in it. This puts tons of excess wear on the drive. Design flaw.
    If you mod your box you can rip your games to a large HDD any only use your DVD drive when playing on !Live.

    -nB

    --
    whois gawk date unzip strip find touch finger mount join nice man top fsck grep eject more yes exit umount sleep dump
  8. Re:Why can't he just return it? by bbuR_bbuB · · Score: 0, Flamebait

    (I know, I know, don't feed the trolls...)

    Dishonest? Exactly how is getting the MANUFACTURER to willingly honor its own warranty dishonest?

    Let's say you and I enter into a contract that states that I will replace a product that you purchased from me if there are any defects. If you submit a product to me where you claim there are defects (your worn out widget is not as pretty as a new widget), and I decide to replace the product, there is no dishonesty. The manufacturer is free to decide its own policies for replacement of a product. Being consenting adults (or corporations), we are allowed to decide certain things for ourselves, such as when to do something, or whether we want to do something. I believe this is called free will.

    If the manufacturer is stupid enough to have an overly open warranty policy, and a consumer utilizes that warranty policy, I fail to see where the consumer is being 'dishonest'.

    Most likely, IHBT.

  9. Re:Why can't he just return it? by Acidic_Diarrhea · · Score: 0, Flamebait
    Why did you begin your comment by calling me a troll? I am a troll simply because I have an opinion different than yours?

    The comment I replied to made no mention of any failed expectations of the shoes in question but rather, was seeking a replacement because the warranty was about to expire. Perhaps Nike would honor a replacement of the shoes but my question is whether or not that seems very honest. If you are sending the shoes back because the warranty is about to expire but they are functioning fully as expected, you may be well within the rights described in the warranty - my statement wasn't concerned with that, it was concerned with whether or not this was a very moral behavior to take.

    Perhaps you don't see how the person is being dishonest in asking for a pair of replacement shoes when nothing is wrong with them [on any return like this, the consumer would be required to state a reason and is obviously not going to say, "Because the warranty is about to expire." and thus, they will write something else - a lie - thus, dishonesty.]

    It's funny being called a troll by someone who hasn't even posted 24 comments yet. Don't call me a troll in the future.

    --
    I hate liberals. If you are a liberal, do not reply.
  10. Re:Why can't he just return it? by rwiseman63 · · Score: 1, Flamebait

    I'm not sure which is worse: your teaching blatantly lying to you or you believing him/her.

    Free Shoes from Nike

  11. Re:The UK law ... by benhocking · · Score: 0, Flamebait
    The punter cannot sue the manufacturer because they have no contract with the manufacturer

    "Punter"?!? I mean I know what a lorrey, a lift, a boot, a bonnet, and petrol are, but "punter"? Why can't you guys speak English? :)

    --
    Ben Hocking
    Need a professional organizer?