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Best Buy: 20% Of Customers Are Wrong

Posted by timothy on from the wrong-wrong-wrong dept.

Mr Show writes "Ars Technica has an article up discussing Best Buy's strategies to drive off the deal hunters. It's a good follow up to the Slashdot story from back in July, and offers some details on what they're actually trying to do."

4 of 1,234 comments (clear)

  1. Re:Not an upsatanding policy by nomadic · · Score: 1, Flamebait

    Best Buy is alright for video games and movies. Their house brand monitors are decent and cheap, too.

    Everything else I get elsewhere.

  2. Re:"Pigeonholing Customers" by back_pages · · Score: 0, Flamebait
    Admit it... you just wanted to say that you make twice the average family income. -Anonymous Coward

    I also pay $1300 per month in rent. Blow me.

  3. Re:Not upstanding? by jandrese · · Score: 0, Flamebait

    $24 for a gender bender? What was it? A "Monster Cable" gender bender with poly-bullshit technology? The local computer store here has them loose in a bin for $2 each!

    --

    I read the internet for the articles.
  4. FSCK it. Really. by hummassa · · Score: 1, Flamebait
    'consumer' ISPs don't really operate on the assumption that people paying for their service are going to max out their bandwidth. If every single customer an ISP had used the maximum advertised speed, it'd be pretty hard for anybody to do anything.


    This is SO not my problem. The GP is right: they advertise my cable line as 600kbps, 24h/d and I *will* use 600kbps, 20h/d to my fullest capacity. When you buy something, you are entitled to that you bought. If the seller is advertising a service he cannot provide its NOT MY PROBLEM.

    Obviously (I was ISP manager for 4 years) they can project average-use all they want, but they must take the heavy- (nicked devil- by BBY) users seriously. There is another point: heavy-users are normally opinion-formers... for each one of those you lose, you will lose other prospective users. I, for instance, know that if I dis-recommend an ISP in my town, 20 to 40 people will not sign up to it or even will get out of it. So, my ISP better treat me well. They don't allow incoming connections to 25, 80 and others, and it's all right -- it's in the contract I signed initially. But... if they start capping me below what I am entitled (600kbps), then they will take heavy damage.
    --
    It's better to be the foot on the boot than the face on the pavement. ~~ tkx Kadin2048