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BT to Offer Free Internet Calls

gnoos writes "The BBC is reporting that BT is to start offering customers free internet telephone calls if they sign up to broadband in December. The offer will be limited to the first 50,000 people who sign up and users will need to use BT's internet telephony software, known as BT Communicator"

40 of 195 comments (clear)

  1. Re:Not to mobiles, though by Timber_Z · · Score: 4, Insightful

    Hmm, last I check through almost every major emergency the phone lines are about the last thing to go out, heck even power loss doesn't effect corded telephones. Cell Phones while improving, simply don't have the same reputation. And Internet Service can be very flaky at times.

  2. Re:Not to mobiles, though by Anonymous Coward · · Score: 2, Informative
    Does anyone even have a ground line anymore?

    Yes.

  3. Re:Please tell me.. by Saeed+al-Sahaf · · Score: 2, Informative

    It's a Windows only service. But look at it this way: Good use for an old P-3 box. Use your Linux box for real cutting edge apps!

    --
    "Who are in control, they are not in control of anything - they don't even control themselves!" - Glen Beck
  4. God Bless Flat Rates.... by Anonymous Coward · · Score: 4, Insightful

    It's hard to understand as an American how important this maneuver is to BT. Unlike the States, The UK and other EU nations prefer mobile phones over landlines to such an extent that telecos are losing money. The only source for revenue for this redundant system presently is DSL service, and even that is being offered at reduced rates.

    The American business model for telco service has always been charge a little extra for flat rate local calls and save thousands of dollars in not having to itemize billing for something that costs jack squat. BT has clearly acknowledged that this is the only way to compete with the booming mobile phone industry is to go VoIP and following the American standard but because it's a new technology they don't have to say America was right.

    1. Re:God Bless Flat Rates.... by Goth+Biker+Babe · · Score: 2, Interesting

      Absolutely.

      I have a land line with BT but it's really only there as a way of getting ADSL in to the house. I seem to remember that the actually cost of calls on that line last month were around a couple of dollars. In fact the usage of the land line has just increased a little as I recently invested in a set of cordless (DET) phones for the landline which means I can wander around the house (and the yard) and use the landline instead of my mobile.

      But even then I have an free off-peak call quota bundled with my cellphone contract which means that if I'm calling another landline or someone else on the same cellphone provider it's still cheaper to use the cellphone. Also here in Europe texting is for more prevalent than the US and I have some many free texts bundled in my contract that I never use them up.

      Basically I wonder how the phone companies make money. I pay a monthly cellphone contract. I got a free phone (Sony Ericsson T610), most of my calls fall in to the contract's bundled allowances and I pay a monthly land-line contract and hardly use it for calls. In fact both my cellphone and my land-line are used more for data than for speech and that's what I end up paying extra for whether that be a monthly ADSL cost or GPRS charges.

    2. Re:God Bless Flat Rates.... by Anonymous Coward · · Score: 3, Interesting

      To characterise this move by BT as related to charge rates (&billing) on local loop phone calls is to miss the point.

      BT operate huge trunk routes AND have a mobile phone network to run as well. So they generate turnover from *all* segments of the market.

      It's been widely recognised that every major telco carrier has to move *all* their traffic to IP else they will go the way of the dinosaurs. Currently BT are running older digital voice switches along side new IP switches and in terms of capacity and future upgrade (to improve bandwidth, volume pricing etc), they need to reduce overheads and so will go completely IP (one day!).

      This is more market testing from BT. A proof of concept if you will.

      They're prob testing the QoS side of things and of course some IPvoice gateway stuff.

      And the faster they convert the better.
      If US telco's aren't doing this as well, expect to see closures in the future as newer smarter soft-switch enabled pure IP networks take over from older trad bells with decrepid digital voice switches that can't be maintained anymore.

    3. Re:God Bless Flat Rates.... by mrdaveb · · Score: 2, Funny

      Dollars? backyards? cellphones?

      I didn't know BT ran phone lines all the way across the atlantic. No wonder they aren't making any money!

      :-)
      --
      Homme petit d'homme petit, s'attend, n'avale
  5. Re:Please tell me.. by rubee · · Score: 2, Interesting

    leaving on a 300 watt computer for use as a phone is over kill. there's got to be some sort of stand-alone solution that basically replaces the phone altogether.

  6. and they lost most of their customer base here by DarkTempes · · Score: 3, Interesting

    Minimum requirements -Microsoft Windows 98/Windows 2000/Windows Millennium/Windows XP operating system (XP recommended) -Microsoft Internet Explorer version 5.01 or later not so sure about the latter, because i bet it just requires flash and so would work in firefox. but it probably doesn't work in linux since it specifies: Please note that BT Communicator is not Mac compatible. All in all, how many windows users want to use something possibly IE-based so that they can talk to hardlines and such for free?

  7. BitTorrent? by RasendeRutje · · Score: 2, Funny

    Telephone calls via BitTorrent???

    --

    If Microsoft was mass, stupidity would be gravity.
    1. Re:BitTorrent? by reverius · · Score: 3, Interesting

      "So our calls are happily sent across the country through random strangers?"

      Actually, that's true.

      Skype's NAT traversal works by using a non-firewalled 3rd party... which means (in real terms) anyone running Skype who is not firewalled is a candidate to act as a "server" for the two firewalled people talking. I assume these servers are chosen randomly among Skype users, or are those with the best bandwidth / least latency.

  8. Dont trust them. by skinfitz · · Score: 3, Insightful

    BT are lying theiving scum that have exploited the British public with their monopoly for years. This is an obvious gimmick (that will fail) to attempt to steal customers from other broadband providers.

    Their ADSL service is fine up until layer 3, at which point it becomes crap. Their web service will only let you download two simultaneous files, and given half a chance they will cap your downloads. Service is unreliable. I have several remote sites using VPN's - one uses BT at the moment, and VPN is up and down like a yoyo.

    If you want broadband in the UK and you live in an area where you can get cable, use Telewest (I have a 3Mb line which is 1Mb faster than the fastest BT offering) or if you can't get cable and can only have ADSL, use Demon.

    Oh and don't use BT for regular telephone lines - they are overpriced.

    In fact, don't use them for anything.

    1. Re:Dont trust them. by FireFury03 · · Score: 4, Interesting

      if you can't get cable and can only have ADSL, use Demon.

      I have found DSL to be much more reliable than (NTL) cable, although it is true that trusting BT to do the ISP side of things is a very bad idea (they seem just as clueless as NTL). I used to use Demon for my dialup, but when I switched to DSL a couple of years back their network was in pieces and was generally quite flakey so I moved to PlusNet who have done a excellent job of running a very stable DSL line. I think it's gone down a total of twice in 2 years - once was a very short outage caused by an equipment failure at PlusNet and the other was about 4 or 5 hours which was BT's fault (and also took out most of the DSL lines in the South-East of the UK).

      Admittedly I only use them for the connection, I run all the services (mail, DNS, etc) myself because I frankly don't trust any consumer ISPs to know as much as me about networking.

      I have also heard good things about Bogons if you want an ISP with a clue and they're aparantly happy to do almost anything with a DSL line (moving portable IP addresses onto it, multi-channel bonding, etc).

    2. Re:Dont trust them. by Xrikcus · · Score: 2, Interesting

      Ok, except that BT's service is considerably better than Telewest or NTL, and other ISPs (Eclipse, Nildram) etc are used by any techie types, noone technical really uses BT for ADSL afterall, it's for the normal people.

    3. Re:Dont trust them. by RJabelman · · Score: 2, Insightful

      > In fact, don't use them for anything.

      Sadly, if you want ADSL, you don't have a choice. I really resent having to pay ~ £15 a month to BT for a phoneline I don't use, just so I can have ADSL.

    4. Re:Dont trust them. by bairy · · Score: 2, Informative
      BT are lying theiving scum that have exploited the British public with their monopoly for years.

      Their ADSL service is fine up until layer 3, at which point it becomes crap

      I absolutely agree. I don't know what layer 3 is to be honest however my old job had ISDN 64k and then BT Broadband 512k. They charged £80 a month(!) for the 512k and it would hang on for about 20 mins then die, and even when hanging on the datarate was appaling, listening to even low bw radio was just dire.

      It frequently needed a router (modem) reboot.. repeat for several times during the day.

      Even the 64k managed to fall off several times a day - and not the idle-cutoff, it would just die at random intervals.

      BT's adverts stating they are "reliable" are just bollocks. And this isn't a one off either, I know a guy who's signed up for BT (no idea why) and he keeps getting cutoff at random.

      There are loads of alternatives out there, telewest is good but as stated the upload is low. I personally use Zen internet, it's a little more expensive than the rest (but you get a gig of webspace) and I can stay on 24 hours and get 5 gig a day every day. I believe plusnet and others are good too.

      But seriously, stay away from BT, you might get free calls but you'll pay for em in service.

      --


      Get paid to search..It's geniune and
  9. Re:Not to mobiles, though by gordo3000 · · Score: 4, Interesting

    no, but living next to the wrong building(my sister's apartment) doesn't make your cell phone almost useful. and for all my experience, land lines give the best and far and away most consistent reception to be had.

    Why can't people realize there are advantages and disadvantages to both types of phones. I will not make many important calls on my cell phone in certain areas(my dorm at my school for the last two years) because reception is just that bad at times. Its never at a dependable level. But that is what I have where I live so land lines are the best option. My friends in UF only have a cell phone because they are rarely in their apartment and reception is near 100% no matter where they are.

    Slowly though, cell phones are moving to replace most land line uses, but for now, cell phones aren't the end all answer for everyone out there.

  10. Re:Not to mobiles, though by stoborrobots · · Score: 2, Interesting

    I'd think that they'd have the best reputation! ... except when they drop out unexpectedly in the middle of a call ...

  11. Free phone in France by misterbozo · · Score: 5, Insightful

    We have free national house-to-house VoIP phone for about a year or so in France. And you don't have to use your computer: just plug your phone in the 'Freebox' given with your Free.fr subscription. You also get broadband internet (up to 15 mbits in some areas) and TV (not everywhere), all for 30 euros/month. For once that France isn't years behind technologically, I thought I'd mention it...

    1. Re:Free phone in France by isorox · · Score: 4, Funny

      You also get broadband internet (up to 15 mbits in some areas)

      Not broadband minitel?

  12. But it's already free... by stephanruby · · Score: 2, Interesting
    But it's already free if you have broadband.

    What's next? Free web access if you pay for broadband. Free email if you pay for broadband. Free virus protection if you pay for broadband.

    Might as well go wild and give free access to Slashdot.

    1. Re:But it's already free... by sifi · · Score: 2, Insightful

      Yes it's free to call other internet phones, but this is free calls to other regular phones.

      Oh except - the free calls do not include calls to mobiles, non-geographical numbers such as 0870, premium numbers or international numbers.

      --
      Sig (appended to the end of comments you post, 120 chars)
  13. MS only... by Anonymous Coward · · Score: 3, Informative

    Just so you don't have to go down a whole thread, the requirements are listed below.

    In short, Windoze only, and needs Internet Exploder and Flash as well. So tough if you're using any kind of alternatives with, say, a better security record.

    Thanks BT, but not very much.

    Minimum requirements
    Multimedia PC with 700MHz processor or faster *
    Microsoft Windows 98/Windows 2000/Windows Millennium/Windows XP operating system (XP recommended)
    Minimum 128MB RAM (256MB recommended)

    256-color VGA or higher resolution graphics card (SVGA recommended)
    Microsoft Internet Explorer version 5.01 or later
    Macromedia Flash version 5.0.25 or later (Flash version 6+ recommended).

  14. This type of thing is here! by ImaLamer · · Score: 2, Interesting

    Right here in Cincinnati, Ohio a cable company (no names) has hired and trained installation and support personell for a VoIP roll out. They plan on offering unlimited service to those who are more than delighted with their digital cable and *oad *unner Internet service.

    Considering the amount of low key recruiting they did I'd say they plan on it working. They actually plan on kicking normal home phone service out of their homes completely.

    Not bad for a city that is said to live twenty years behind the rest of the world.

  15. Re:Skype by DarthBart · · Score: 2, Interesting

    When I can tie Skype into my home/homeoffice PBX, then I'll look at it.

    Until then, I'm happy getting service from NuFone and letting Asterisk do all the work.

  16. Limited = Stupid by BortQ · · Score: 2, Interesting
    They shouldn't limit this to the first X customers. Why the hell not give it to everyone? Include it in the basic broadband service. They already have the data network in place, so it shouldn't really cost them too much.

    Doing it for only the first X makes it just a gimmick. [spits]

    --

    A Multiplayer Strategy Game for Mac OS X, Windows, and Linux
  17. Re:Not to mobiles, though by 80+85+83+83+89+33 · · Score: 2, Insightful

    funny cause my land line is never used for phone calls anymore, just internet. cancelled all long distance service, no call waiting, etc, and voila, very cheap internet! not too fast though, but hey, i ain't downloading movies or swapping files, so ain't not big thing.

    --
    i disable sigs
  18. God Bless ACs who are couldn't be more wrong... by WIAKywbfatw · · Score: 2, Insightful

    European telcos are losing money? Funny, because BT makes a profit of about £100 (~$190) every second. If that's what you call losing money then please help me lose some by donating all of yours to me right away.

    And this crap is modded insightful? How sad.

    --

    "Accept that some days you are the pigeon, and some days you are the statue." - David Brent, Wernham Hogg
    1. Re:God Bless ACs who are couldn't be more wrong... by WIAKywbfatw · · Score: 2, Informative

      It's dropped because they've spent money on acquisitions and on upgrading their infrastructure. Just last month they spent £1 billion (might have been $1 billion: I'm not that sure off the top of my head) on buying into the US market.

      --

      "Accept that some days you are the pigeon, and some days you are the statue." - David Brent, Wernham Hogg
  19. BT will let me ... by Anonymous Coward · · Score: 3, Interesting

    ... send UDP or RTP or RTSP packets through the Internet if I sign up ?

    I should bloody well hope so.

    I remember working at one company where we ordered a BT business ADSL line .... I had to phone them 3 times to get the password to access their ADSL router to start it up and endure sniggering adolescent tele-plonkers who seemed to think I was *mad* as a hatter for even trying to do it without using the free windows software (read browser page).

    And then we discovered BT blocked *every* incoming port to the ADSL router. Very useful that was.

    HOW-TO setup a soft-VPN system:
    1) rent ADSL service from ISP that know's the f*ck what it's doing
    2) connect penguin box
    3) install, configure, start service
    4) go for a cup of tea
    5) fire twat who ordered BT ADSL Busy-being-idiots Service.

    BT is an ISP?
    My arse.

  20. Re:Am I the only one... by Seraphim_72 · · Score: 2, Funny

    I did too...then I thought "Aww crap, all this technology just so I can come back to using a party line"

    Sera

    --
    Slashdot, where armchair scientists get shouted down and armchair theologians get modded up.
  21. easy tiger by wild_berry · · Score: 2, Informative

    That was the good old days of 1993. The market has changed since then, and BT is no longer quite that profitable.

    With a smile, I wonder why you didn't get modded flamebait.

  22. oh yes it does by RMH101 · · Score: 2, Interesting

    any major outage of any type usually downgrades cell phone performance. reason being, each cell can only handle a relatively small number of simultaneous connections, and at the first sign of anything odd happening those connections will all be used up by people phoning their friends to tell them about it. if you're ever unlucky enough to see an accident on a motorway, just try using your cellphone then.
    handily, under GSM emergency calls are meant to get priority and disconnect plain voice calls, but this doesn't always work...

  23. how to advertise for free..... by phantomfive · · Score: 4, Funny
    How to advertise for free to nearly a million potential customers: submit your company homepage as a story on slashdot.

    To put it another way:
    1. Create silly introductory offer.
    2. Submit it as a breaking story to slashdot.
    3. Get slashdotted.
    4. PROFIT!!!!!!!!!
    --
    Qxe4
  24. Avoid BT like the plague by cruachan · · Score: 3, Informative

    BT, together with their mobile subgroup O2 really are the worst company in the UK. I was ripped off by O2 on a mobile telephone bill to the tune of several hundred pounds and I know many others who have similar tales of woe. We also have an ISDN from BT themselves the service on which is truly dreadful.

    Of all the corporates I've ever dealt with in the UK BT are by far and away the worst, and that includes the various rail companies. No other company comes close for their attitude of not giving a toss about their customers, indeed they are the only corporate I know which actively seems to go out of their way to treat their customers with contempt.

    Avoid.

    1. Re:Avoid BT like the plague by Mwongozi · · Score: 3, Insightful

      Just so you know, BT no longer own O2. That doesn't mean O2 don't still suck, they do, but they're not the same company as BT.

  25. PAY for VOIP? by tod_miller · · Score: 3, Insightful

    Sorry, but this market is self deprecating.

    Unless they somehow sabotage world networks, all voice traffic can easily squeeze in right next to the bittorrent traffic.

    Pay for VOIP? Are you mad! I hope they don;t try and neuter DSL connection in the future to stop voice calls, one day, everyone will have a compatible voice software, and I think it will be within 4 years.

    4 years telcos. Wise up.

    --
    #hostfile 0.0.0.0 primidi.com 0.0.0.0 www.primidi.com 0.0.0.0 radio.weblogs.com
  26. The most pointless thing i've ever seen. by Dr.Knackerator · · Score: 3, Interesting

    After the free period, the pricing is the same as your standard BT landline costs.

    To have BT Broadband you must have a BT Landline

    I have a walkabout phone for round the house so i can be in any room, in the garden, garage etc. But my PC is tied to the wall. Even if you had a laptop do you really want to lug that around?

    So I pay the same for a net call and get less 'features' than my landline. Sounds like a bargain!

  27. Out of the goodness of their own heart.. NOT! by cluke · · Score: 2, Insightful

    Yeah, BT are really altruistic giving all this stuff away for free. Or not.

    First I heard of this was when I was prompted to 'upgrade' my version of Yahoo Messenger to the U.K. version (sponsored by BT, there name was all over it). It nagged me everytime at start-up, so off I go and click Yes.
    Turns out the new version is just like the old version, except with all chatrooms and voice chatrooms *removed*. (Apparently Lycos UK have carved these up into a separate enterprise, some sort of godawful web-based "U Come here to flirt! A/S/L! Kisses! Love online" 'service')

    But there is one extra button to make up for this. It is "BT Communicator". Make voice calls over the internet to a normal phone! If you are on BT interent. I am not.
    But it is free!

    FOR THE FIRST MONTH ONLY.

    All it is, is some trial offer trying to hook you in so you can be charged at a later date. So beware!

  28. For all the people asking "so what?" by lga · · Score: 3, Informative

    There's a large number of posts further up this discussion just not getting it. Here is my summary of what is different about this:

    BT communicator is just Yahoo messenger with VoIP software in it, that's nothing new. BT offers a gateway to the real phone network that they have been charging to the customers household phone bill at standard rates. That's nothing new either.

    What is new here and news worthy is that BT is giving away FREE PHONE CALLS TO THE REAL PHONE NETWORK from the VoIP phone until the 31st January 2006. That is what makes this story interesting.

    Steve.