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Xbox Users Too Impatient for Class Action

Posted by Zonk on from the website-with-a-message dept.

Danilo Campos writes "I got a little irritated when Microsoft wanted me to pony up $80 to repair my out-of-warranty Xbox for a hardware failure that is very, very well-known. Slashdot recently reported a class action aimed at solving this very problem. That will take too long and cost everyone too much. The only ones who'll be better off are the lawyers. I have instead organized a polite, respectful request by Xbox owners that Microsoft repair or replace any afflicted systems at their own expense. Join the call, won't you?"

4 of 55 comments (clear)

  1. Re:hate to say it... by GrimSean · · Score: 3, Insightful
    $80 is really not an unreasonable amount of money to pay for a repair on a high-tech electronic device, regardless of the simplicity of the repair or how much the device costs new. you can expect to pay more than that to have a crappy VHS deck adjusted.

    Yeah, sounds unreasonable, but maybe you should RTFA - it's $80 American plus shipping. Have you ever picked up an XBOX? They're the heaviest console ever made, which means it costs more to ship the damn things. Microsoft needs to do something about this - Nintendo has authorized repair shops across the country (and they give a 1 year warranty on all new systems), and Sony will fix Playstations for $120 CAN, including shipping, which is expensive, but guarantees you a working system even if yours can't be fixed.

    --
    I don't need to be made to look evil. I can do that on my own. - Christopher Walken
  2. 2 pronged attack by BortQ · · Score: 4, Interesting

    Wouldn't it be cool if sony offered a competitive xbox upgrade? "Send us your broken XBOX and we'll send you a PS2 for the same price Microsoft wants to charge you to fix it!"

    --

    A Multiplayer Strategy Game for Mac OS X, Windows, and Linux
  3. Sony WILL repair your PS2s free of charge... by Kelmenson · · Score: 5, Informative
    I'm not sure if you were trying to be ironic or funny, but Sony will actually repair broken DVD drives free of charge, as the result of a class action lawsuit.

    Check out GameFaqs for how to get yours repaired...

  4. This is different. by Omni+Magnus · · Score: 5, Informative

    The original XBOX DVD drives have a very short lifespan. This is because M$ wanted them to ONLY read DVD-ROMs and CD-ROMs (probably to stop piracy with the system). That just wasnt possible, but they were able to suceed in not getting them to read almost all CD-R's and most DVD-R's. Now, because this laser is so finely tuned to read ONLY those types of media, when it goes through a few months of normal use that wouldn't phase a normal drive, the XBOX drive is no longer able to read data. I think this decision will cost Microsoft dearly. All those XBOX owners with faulty drives arent going to want an XBOX2 as unreliable as the first one.