Slashdot Mirror

← Back to Stories (view on slashdot.org)

Nintendo Vows to Fix Any Dead DS Pixels

Posted by Zonk on from the that-be-customer-service-with-an-N dept.

islandroots writes "In a statement issued soon after the problem came to light, Nintendo is offering to inspect and even fix the pixel problem at no cost as long as the machine is returned within the one-year warranty period. From the article: 'With a small number of Nintendo DS screens, one or two dots on the screen may appear to be 'stuck' on a particular color, such as white or red. This effect is caused when a particular pixel (the dots that make up the screen) is not working properly, even with the high quality standards set by LCD manufacturers. You will find this situation is common in many LCD devices, (PC monitors, televisions, cell phones, etc.)'"

2 of 57 comments (clear)

  1. Wow. by Txiasaeia · · Score: 4, Insightful

    Most notebook manufacturers don't do this unless there are two full pixels stuck, and the DS costs what, a fifth of the price of a new notebook? That's customer service for you. The DS is looking more and more appetising...

    --
    Condemnant quod non intellegunt.
  2. Maybe we'll finally see an end... by Anonymous Coward · · Score: 1, Insightful

    To Nintentrolls bringing up PS2 Disc read errors all the time. Sony replaces PS2s with those for free too.