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Redundant Credit Card Processing Solution?

Posted by Cliff on from the backups-for-everything dept.

RokaMoka asks: "As I type this, I'm on hold with Verisign Payment Services, our (only) merchant services provider. I run several e-commerce sites, and how shall I say... 'tis the season. At the moment, VPS is totally down, and I am losing thousands of dollars per hour. Does anyone have any experience in designing and supporting e-commerce solutions with multiple vendors for CC processing? What other networks are out there, and what has been the customer experience with them? What should the strategy be, load-balance or fail-over?"

3 of 86 comments (clear)

  1. Huh? by Anonymous Coward · · Score: 5, Funny

    If you were losing thousands of dollars per hour, would you really be "asking Slashdot"?

  2. Queue the Transactions by Logreybaby · · Score: 5, Insightful

    Rather than failing to authorize the CC when VPS is down store all the needed information in a table, queue, etc. This allows the user's transaction to complete and it allows you to authorize CCs in a batch process once VPS is back up. Obviously this is not how you should run all the time, just when VPS is down.
    BTW: I would not ship anything until I successfully authorized and charged the CC.

    1. Re:Queue the Transactions by Anonymous Coward · · Score: 5, Funny

      Ship? Don't you mean, "I would not let them look at any pictures until I successfully authorized and charged the CC."?