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Dead? Hope You Left Someone Your Passwords

A reader writes "Looks like if you die, Yahoo won't grant access to family members. I know I've enjoyed reading my grandfather's letters from WWII, this could be a huge loss of history if other ISP's have the same policy." MJK points out that Slashdot has explored the notion of what happens to your data after you die.

20 of 562 comments (clear)

  1. Is this something you'd really want? by Rorschach1 · · Score: 5, Insightful

    My family members are welcome to keep all the emails I've sent them. But my personal mail? That'd incriminate way too many people still living...

    1. Re:Is this something you'd really want? by DeathFlame · · Score: 5, Insightful

      Exactly.

      Do I really want my parents seeing emails I've sent my girlfriend [or if you find that hard to believe... some 60 year old man posing as a girl]

      Knowing what I've written, I'm pretty sure I'm happy that they don't get to access such files when I die. Do you want to read erotic messages your parents send to each other?

    2. Re:Is this something you'd really want? by kenthorvath · · Score: 4, Insightful
      Do you want to read erotic messages your parents send to each other?

      Are you mature enough to understand that every person has a sexual side and recognize the beauty of such relationships? If so, then stumbling upon such correspondences can pose no permanent harm to you. You may even discover something that gives you insight into the inner workings of a dearly departed. Something that they had not the strength to disclose to you in life, or perhaps that they did not think worth mentioning.

      Those whom we truly love we will understand and accept for who they are/were. Learning about their private side can only help us to celebrate their life.

      I do understand the concern over the effect that such matters may have over the living (affairs, partners in crime, etc...), however criminal matters should likely be resolved anyway - regardless of one's relationship status of the criminal - and personal matters such as an affair can be treated delicately at the discretion of the loved ones who are discovering them.

  2. so by ch-chuck · · Score: 5, Insightful

    don't keep anything you want to pass on stored on Yahoo! Next problem?

    --
    try { do() || do_not(); } catch (JediException err) { yoda(err); }
    1. Re:so by SuperBigGulp · · Score: 5, Insightful

      Um, I think a little sensitivity is called for. The deceased account holder was killed in (I believe) Iraq and was probably too busy doing other things to archive his email to non-volatile storage. And even if he did have time, he was in a f* ing war zone...What in Iraq is not volatile? If you did find something, wouldn't you want to encrypt it somehow in case it was lost or stolen? What would you do with that password/key?

      Maybe wills should include language defining how this type of information should be handled, but for now it seems like Yahoo should step and do the right thing.

      --
      Someday a Slashdot ID of 177180 will mean something.
    2. Re:so by Marxist+Hacker+42 · · Score: 4, Insightful

      An extension- since you never know when any given online service is going to go belly up, NEVER use one exclusively for everything. Keep local copies of anything important (what did you THINK that 80 GB hard drive was for, your music collection?) and multiple copies of anything you put online that you want to keep.

      Not even slashdot is forever, folks.

      --
      SJW: a person who perceives an injustice, and while correcting it, commits a greater injustice.
    3. Re:so by Buran · · Score: 3, Insightful

      And then you'll have tons of people begging for access to accounts, and then you have to deal with proof that they're dead, etc. etc.

      And then there's the fact that the guy AGREED to an agreement that says that once you die, no one else has any rights to the data.

      Seems to me if you're that worried about your data after you die, put a copy of the account password in a safe deposit box that your family can access via the terms of your will.

      You do have a will ... right?

    4. Re:so by GlassHeart · · Score: 4, Insightful
      it seems like Yahoo should step and do the right thing.

      What's the right thing?

    5. Re:so by Jim_Maryland · · Score: 5, Insightful
      A possible solution would be to change the authentication process a bit. Just throwing out this idea sort of quickly...

      User creates an account

      User defines a secondary password

      Secondary password is only valid for authentication after 6 months (or some other reasonable time period) of inactivity (presumably death)

      Something like this would hopefully allow for accounts to be secure until a person dies while allowing access after a defined period of time. I guess the flaws could be that most ISPs don't necessarily keep accounts active after a couple months non-payment or after a "X" days of inactivity. ISP's could offer some protection like this for an addition fee if a person really wanted to leave access after they depart the world.

    6. Re:so by chill · · Score: 3, Insightful

      Except that debt and tax burdens (another form of debt) don't get passed on unless they are joint. Debt usually gets claimed against assets during probate and the beneficiary gets what is left. Inhereting debt went out almost 2 centuries ago in the civilized world.

      Yahoo has an explicit policy about what happens to accounts of the deceased -- they're destroyed after 90 days. More like assets in trust.

      Yahoo *is* doing the right thing. His parents have no rights to, nor legitimate claim on the e-mail and should *not* be given access. If his mom doesn't have enough to remember him by already, that's her fault.

      -Charles

      --
      Learning HOW to think is more important than learning WHAT to think.
  3. I take it with me ... by Anonymous Coward · · Score: 5, Insightful

    My data is my data, and unless I stated otherwise in my will, it dies with me.

    Also, if my relatives would have something to see in my email, I would let them read it.
    After all the reason you use the yahoo mail is privacy.
    Why should my privacy die with me ? (sounds funny, though)

  4. I have to agree with Yahoo by NotQuiteReal · · Score: 4, Insightful
    Especially with Yahoo - and other free accounts. I'd hate to go thru my loved one's free email account and see all the "Welcome to Spanky's Love Goat - your login is..."

    I think keeping the contents private is prudent.

    It is up to you to archive your emails and other e-stuff in a a spot that it can be found, if indeed you really want it found after you are "gone".

    --
    This issue is a bit more complicated than you think.
  5. Privacy after death? by DiveX · · Score: 3, Insightful

    Do privacy rights still apply? Let us say that you die in a car accident, should your medical records and all of your personal information be available to family members? Can this not, at some point be abused by providing fake information in order to gain access to an account? If I want my family members to have access to something, then I will either tell them now, or have that data in my will or other document to be distributed by my legal representative upon my death.

    If this family wants to keep the messages, then they should save them from their side of the chain. I think Yahoo is in the right in that they should not be made to give out password to those that do not control the account. They would have to deal with the expense of handling a lot of requests if even a single exception was acknowledged.

    --
    Cave, wreck, and deep diver.
  6. How do you know she died? by tgd · · Score: 4, Insightful

    Did he provide a copy of the death certificate? How do you know who it was or wasn't?

    What you did was wrong, and if it wasn't illegal, it should be.

    If you didn't want it on your concience, you should've passed the call up the chain of command to someone with more integrity.

  7. Which ISP do you work for? by raehl · · Score: 3, Insightful

    I've got a bunch of names and social security numbers, and your customer's email, if not profitable for me, should at least be amusing.

    Oh, and if I could have your direct extension too, that would be nice.

    In short, you exposed all the users of your ISP to fraud by allowing anyone who called you with a sob story and some previously compramised data account access they shouldn't have. But hey, as long as your CONSCIENCE feels good....

  8. What happens to my data? by Kjella · · Score: 3, Insightful

    They die. Encrypted, personal and not for others, whether I die or not. Quite frankly, those I know and love should have more than enough without my data. And for the great posterity, I imagine that either a) There's more than enough people who didn't keep their data private or b) I've gotten important enough to actually set up some sort of dead man's switch in my will.

    It is not like this is just online. Many places in real life would also suddenly find me "missing", yet never actually go as far as to figure out what happened. Both on- and offline, those that are important enough to know would know. That'll do.

    Kjella

    --
    Live today, because you never know what tomorrow brings
  9. My sister died this past summer by Piewalker · · Score: 3, Insightful

    This actually happened to our family this past August. My 19 year-old sister died in a car accident. I think my mother wanted access to her email to spread the news to her friends since she was very active on the Internet and had international friends. My mother had purely altruistic motives. My sister had actually told my mother her password, but because of the trauma of the situation, my mother couldn't remember. My mother ended up remembering it a few days later when she could think clearly. I didn't realize it until it happened, but when your sister dies, you want people who loved her to know. There's this need to want people to know what happened, no matter how traumatic. We still can't reach one of her old friends. I understand the privacy issue, and I treasure my online privacy too, but I agree with other Slashdotters...when you're dead you're dead and the secrets you leave behind don't matter much anymore. There's not much use for it there. But if there's a use for the family, perhaps looking for things to hold on to even for momentary comfort, I think that's the right thing to do. I think the real issue is ownership. Yahoo owns the servers, and thus our web-based e-mail, no? When in that case, the analogy of say my father dying and me inheriting his car wouldn't work with e-mail since e-mail isn't owned like a car.

    1. Re:My sister died this past summer by MKalus · · Score: 4, Insightful
      This situation needs to be changed-when someone dies, those who are left behind have every right to access whatever they can, including their email. Everything left behind, no matter how minor, becomes invaluable in holding onto the memories of them.


      I am not sure I agree with this. If I really want people to have access to things I will make sure they can.

      A company like Yahoo cannot simply relinquish the login info just because you would like to have access to.

      It might be your desire to know everything about that person, but in essence it is their call to make sure that you have access to it. Put it in their will or find another way, but you don't have a (legal, and moral is debatable) right to see those informations.

      Yes, it sucks to lose someone and it is understandable that you want to have as much as you can, but at the end of the day shouldn't you respect the way they have lived, secrets and all?
      --
      If you want to e-mail me, use my PGP Key.
  10. Yahoo is doing the right thing by netmask · · Score: 5, Insightful

    I support Yahoo's stance in this matter. While he's dead and really doesn't have a care in the world, because nothing about him besides a pile of flesh exists..

    Out of respect, what if there were things he never wanted them to know? What if he was gay and having an internet relationship with some man, and his parents were anti-gay? They would then be left thinking they never knew their own son, and all of this crap.

    If you want people to have access to that sort of thing, leave them access. Put your passwords in a safe or something if you MUST write them down.

    Yahoo and others should not be giving access to an individuals person email, dead or alive. I don't care if the family presents a death certificate or not. You should have a reasonable expectation of privacy and deceny even after death. Let your personal life die with you.

  11. Email should be considered property by jay2003 · · Score: 5, Insightful

    The email or other electronic records are property just as paper letters are. By default, you don't have privacy in death as your paper letters are inherited by someone unless you leave provisions in your will for them to be destroyed. If you are a famous person, your person letters are likely valuable property.

    I don't see why email should be considered any different. Yahoo's position really is that your email is not personal property. They "own" in the sense of controlling the property while it's on their servers. I don't think Yahoo's objection is really about privacy. They don't want your email to be considered property because they could then be sued when they accidently lose it, not to mention the administrative costs of dealing with probate transfers. If this was really about privacy, they could give make the disposition at death user controllable when the account is created.

    I doubt this issue will be fully decided by the courts until some famous author dies and the only copy of their unpublished work in on some server somewhere and worth a lot money. Then the family will sue for access to the valuable property which they've rightly inherited through the will and the courts will be forced to decide whether ISPs can destroy property on somebody's death.