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iTunes User Sues Apple Over Lock-In

GregChant writes "It seems like Apple can also be at the receiving end of a lawsuit, too: Californian Thomas Slattery filed suit against Apple because 'Apple has turned an open and interactive standard into an artifice that prevents consumers from using the portable hard drive digital music player of their choice'. With over 200 million songs sold, and Apple controlling over 80% of the hard drive digital audio player market, is this just a case of someone just trying to cash in on Apple's success? Or is this genuinely an issue of buyer lock-in and monopolistic practices?"

30 of 975 comments (clear)

  1. Bogus by BWJones · · Score: 5, Insightful

    Bogus. One has to wonder if this is an effort by some company to force Apple to open up the iPod without having to pay Apple to license it like HP has. Somebody somewhere is always trying to get something for free.

    The reality is that Apple has placed copy protection on the songs sold through the iTMS as the mandate of the record industry just as Napster and Microsoft has with their music formats. If you will remember, iTunes came out before the iTMS and any songs sold through the iTMS. Therefore, if you obtain your music somewhere else other than the iTMS, if you chose to use iTunes (nothing that says you have to use iTunes either) you can use any portable hard drive music source that runs OS X or Windows. There is nothing saying that you cannot do this on any device you can find that will runs those alternatives. Apple is not forcing anybody to purchase songs from the iTMS. Quite the contrary, they have made iTunes flexible enough that it can play .mp3, AIFF, WAV, MPEG-4 and AAC along with an Apple lossless format.

    --
    Visit Jonesblog and say hello.
    1. Re:Bogus by BWJones · · Score: 5, Insightful

      Oh, and of course the other obvious alternative this guy could choose is to burn the songs he purchases to CD and then get any bloody portable CD player he wants to play his songs (even those purchase through the iTMS).

      --
      Visit Jonesblog and say hello.
    2. Re:Bogus by Anonymous Coward · · Score: 4, Insightful
      Contrast

      "Apple has unlawfully bundled, tied, and/or leveraged its monopoly in the market for the sale of legal online digital music recordings to thwart competition in the separate market for portable hard drive digital music players, and vice-versa," the lawsuit said.


      with

      "Microsoft has unlawfully bundled, tied, and/or leveraged its monopoly in the market for the sale of operating systems to thwart competition in the separate market for Internet browsers, and vice-versa," the lawsuit said.


      or

      "Microsoft has unlawfully bundled, tied, and/or leveraged its monopoly in the market for the sale of operating systems to thwart competition in the separate market for media players, and vice-versa," the lawsuit said.

    3. Re:Bogus by Andy_R · · Score: 4, Insightful

      You have got the completely the wrong end of the stick. All the points you make are true, but not relevant, since the plaintiff isn't complaining about iTunes/iPod locking you into iTMS (which it doesn't), he's complaining about iTMS locking you into iTunes/iPod.

      The BBC coverage of the story makes the distinction clearer.

      The essence of the complaint is that once you have bought music from iTMS, you can't play it back on normal MP3 players, only on an iPod. The allegation is that this is illegally extending Apple's monopoly of selling downloads into a monopoly on portable music players, not the other way round.

      --
      A pizza of radius z and thickness a has a volume of pi z z a
    4. Re:Bogus by rabbit994 · · Score: 4, Insightful

      What really got microsoft screwed was you couldn't remove their built in shit. You can with apple. Don't like iTunes, Put it in the trash, BAM GONE. Don't like Safari, put it in the trash, BAM GONE. Want to use Firefox? Download and be on your way If you don't like apple stuff, you can always replace it with your own and get rid of theirs. (Though their built in stuff is 100x better then microsoft which is why most people end up using the built in stuff and don't replace it)

    5. Re:Bogus by iocat · · Score: 4, Insightful
      Hi, I am rational economic man. I have iTunes. I do not like Apple's restrictive DRM, which degrades the quality of my songs when I burn them to CD. Therefore, while I use iTunes to manage my music collection, I do not purchase music from iTunes Music Store, preferring instead to purchase online music from elsewhere, or rip my own mp3s from my extensive CD collection.

      The guy suing Apple needs to stfu; there's no *right* to open music standards. Apple can make their system as proprietary as they want. Don't like it? Don't use it. Nothing forces you to purchase from iTMS.

      --

      Dude, I think I can see my house from here.

    6. Re:Bogus by ziplux · · Score: 4, Informative

      > but I fail to see how a direct transcoder is going to do anything different.

      Encoding twice causes the MP3 you create to be _much_ lower quality. AAC and MP3 both work by removing information from the sound stream that you can't hear; if that information has already been removed by an AAC encoder, the MP3 encoder's job becomes much harder, and so to fit the song into the desired bitrate it has to take more information away from the song. You will hear a lot more compression artifacts on songs that have been compressed twice.

      This is why Apple needs to offer losslessly compressed songs. I personally would be willing to pay up to a quarter more (to cover the extra bandwidth that it would take to transfer them), because AAC is useless to me.

    7. Re:Bogus by bynary · · Score: 4, Interesting

      "contunually lose audio fidelity and quality everytime you go through another coding step."

      Just like you lost quality when the sound studio mixed the album and encoded it to put it on a CD. The only way you're going to get a perfect reproduction with all the clarity is to go listen to a live concert. Even then you have to deal with noise on the speaker wire, distortions caused by a bad mic, or the occasional bleed from a radio station.

      I agree that the solution isn't ideal, but he cannot make the claim that he was "forced to buy an iPod." Sounds to me like he just didn't do his homework before he downloaded iTunes. I wonder if he bought a DVD player to watch VHS movies?

      The lawsuit isn't over sound quality, and it's no secret that the buy-burn-rip method will allow this guy to do what he claims he can't. Hopefully he'll get nowhere with this.

      --
      http://www.bynarystudio.com
    8. Re:Bogus by eggnet · · Score: 4, Informative

      Yes, Apple can say that iTunes songs only work with th iPod. And create a .iPod format, or whatever. But thats not what they do, they say you get great high quality music. As it turns out, when you use one of their features(music burning) to do something that they advertise(burning music) it degrades the product you purchased.

      I don't know if you're trolling or what, but burning the music to CD doesn't degrade the quality. You lose quality if you burn to CD then re-rip to some lossy format.

      When you buy the song from iTMS, the quality has already been "degraded" from a CD. Burning to an audio disc yields the same music as playing it any other way.

  2. Um, hey.. by WhatAmIDoingHere · · Score: 4, Funny

    I agree with this guy. Locking us in. Where do I sign up for the free money?

    --
    Not a Twitter sockpuppet... but I wish I was.
  3. Support freedom of music! by garcia · · Score: 4, Insightful

    "Apple has unlawfully bundled, tied, and/or leveraged its monopoly in the market for the sale of legal online digital music recordings to thwart competition in the separate market for portable hard drive digital music players, and vice-versa," the lawsuit said.

    Mr Slattery called himself an iTunes customer who "was also forced to purchase an Apple iPod" if he wanted to take his music with him to listen to.


    While I cannot comment on the legality of them bundling and tying the device to their store I can certainly say that the less tech savvy are forced to use an iPod if they would like to listen to their iTunes music on the go.

    The second you download your first album and you realize that you can't play it on a portable device other than a CD player you wonder if you shouldn't just go out and get that iPod so that you can continue to get your music legally... Most people would think it really sucks to pay $10 for an album and then not be able to listen on the go without burning to a CD and then re-ripping to WAV>MP3.

    It's not that I didn't expect this to happen with Apple though. They have always promoted lock-in. For now it is working as a benefit. Will they continue to be the leaders in the market though? Only time will tell if people begin to shy away from being forced into using their formats and their hardware. Sadly, in this day and age I have little faith in the consumer and their knowledge and desire to have freedom of choice.

    I know it is bad form to go against Apple on Slashdot (especially with the editors apparently being paid off to put iPod on the front page at least once a day) but why can't we all be against them promoting a format that locks you into their hardware? Aren't we all for open standards that works across multiple platforms? Just because their device is sleek, sexy, and "the in thing" we should all just stop and pay homage? Maybe once MSFT opens the DOC format or switches it over to XML then Apple can open up AAC and we can all be happy?

    Me? I'm going to stick to downloading and listening to my *free* and *legal* music from etree, FurthurNET, etc, and convert it over to MP3 to listen on the go. I just wish that everyone else would too. At least I know I am not supporting *multiple* monopolies when I listen to the freely distributable music that I do.

    YMMV.

    1. Re:Support freedom of music! by Altus · · Score: 5, Insightful


      but in order for this to be monopolistic wouldnt apple have to have a monopoly on the digital music market?

      its not like iTunes is the only place to get music... there are plenty of other online sources with different DRM that might suit this customers needs. hell he could just buy CDs like people used to back in the day from that small organization... what were they called... the record companies?

      Even if apple has a monopoly on MP3 players (which they dont) they let you get your music from anywhere you want. This lawsuit is completely frivolous.

      --

      "In America, first you get the sugar, then you get the power, then you get the women..." -H. Simpson

    2. Re:Support freedom of music! by ahillen · · Score: 4, Insightful

      Apple can open up AAC

      What do you mean with "open up AAC"? The files from iTunes are restricted because Apple chose to (or, on behalf of the music industry, had to) add DRM to AAC. That has nothing to do with AAC itself. If you mean "open" in the sense of open standard without licensing fees, this is beyound Apple's abilities, since they don't own AAC. They just licensed it from Fraunhofer et. al.

    3. Re:Support freedom of music! by metamatic · · Score: 5, Insightful
      The second you download your first album and you realize that you can't play it on a portable device other than a CD player you wonder if you shouldn't just go out and get that iPod so that you can continue to get your music legally... Most people would think it really sucks to pay $10 for an album and then not be able to listen on the go without burning to a CD and then re-ripping to WAV>MP3.

      That's nothing... if you go out and buy a copy of Half-Life 2, suddenly you find you have to buy a Windows PC to use it! Sure, maybe you can go through the hassle of Linux and Wine and Cedega and whatever, but it really sucks.

      I should sue Microsoft! Oh, wait...

      --
      GCHQ Quantum Insert installed. If only our tongues were made of glass, how much more careful we would be when we speak
  4. a test... by REBloomfield · · Score: 5, Funny
    Or is this genuinely an issue of buyer lock-in and monopolistic practices?"

    if (vendor == apple) { slash.bots =: defendDeity } else if (vendor = microsoft) { slash.bots =: postFlamebait }

    1. Re:a test... by teslar · · Score: 4, Funny
      if (vendor == apple) { slash.bots =: defendDeity } else if (vendor = microsoft) { slash.bots =: postFlamebait }

      "And thus, in AD2005, because of one line of unchecked code, Slashdot began flaming all vendors apart from Apple. What seemed irrelevant at first had huge implications for mankind as it paved the way for Apple's domination of all things electronic, with all major non-Apple vendors being virtually extinct by the second decade of the 21st century. As we saw in the introduction, it was Apple who first introduced self-regulating computers in an effort to relieve the user from the chores of setting up and configuring his machine. It is because of Apple's "you don't need to know how it works" policy and its success at making the machines do exactly what the user wanted, without any requirement for the user to have any knowledge whatsoever about the machine's working, that we today do not understand how Our Masters operate.
      But before we review this in more detail, we will be concentrating on the Google Grid in the next chapter"
      -Excerpt of Chapter 5 of 'From Internet to World-Ruling Self-Conscious Network of Computing Machines: The History of Our Overlords. Volume 1: Towards Automation: The Beginnings.'
      Cambridge, MA: MIT Press, 2037
  5. This is ridiculous. by kjones692 · · Score: 5, Insightful

    If you feel limited by the choices offered by the iPod, why not get a different portable media player?

    If you feel limited by the choices offered by the iTunes Music Store, why not use a different online music store?

    This would only be a "lock-in" if, say, the iPod was the only portable media player that ran on a Mac, or if the iTunes Music Store was the only way to buy music online through a Mac... but I don't think it would even be then, because if it's that important to you, you could always go buy a Windows box.

    --

    Love the Third Amendment?
    1. Re:This is ridiculous. by JHromadka · · Score: 4, Insightful
      Sure. Just tell me how I can get the music I legally purchased licenses for at iTunes converted over to any other music store, and I'll cease using iTunes. Or did you want me to throw away the music, and pay the MAFIAA fees again, after I already have purchased my license to listen?

      First tell me how to convert the legally purchased Windows game I have over to another operating system.

      --
      "The objective of securing the safety of Americans from crime and terror has been achieved." -- John Ashcroft
  6. Of course you're locked in, its Apple by zapp · · Score: 4, Insightful

    You mean like how if you want to run OSX, you're stuck with their overpriced (yet sexy) hardware?

    SURPISE people: Apple makes its money through hardware. OSX is only there to bring in sales for the computers, and iTunes is only there to sell the iPods.

    What'd he expect? Its not like they don't make it clear that the iPod and iTunes go together.

    --
    no comment
  7. What's next? by nakhla · · Score: 4, Insightful

    Hmmmm...what's next? Suing all of the major record labels because they release their music on CDs? After all, I'm *forced* to buy a portable CD player of I want to take my music with me. Hmmm...maybe Sony should be implicated in this as well!

  8. Re:I agree... by BWJones · · Score: 5, Informative

    It's not illegal until they start bundling features people want and expect as a convience

    No. It is not illegal until a company leverages their monopoly to prevent others from fairly competing. If your monopoly is fairly maintained because you have the best product and consumers simply prefer to purchase your product, then all is fair and no laws have been broken.

    --
    Visit Jonesblog and say hello.
  9. Re:The answer for apple. by geoffspear · · Score: 4, Interesting
    The music industry will not allow Apple or anyone else to sell digital music online without DRM. And since the whole reason Apple wants to sell music online is to make the iPod more attractive, they're going to stick with their own proprietary DRM.

    What "point" do you think is defeated, and what problem do you think you're solving for them? It's incredibly unlikely that Apple will lose this suit; they don't really have a problem.

    --
    Don't blame me; I'm never given mod points.
  10. Dumbass by Azureflare · · Score: 4, Insightful
    What do you expect apple to do? Allow you to directly export to mp3 from the m4a's you downloaded off the iTunes store?

    Sorry, but the problem isn't with Apple. I'm sure they'd love to be able to do that and keep these dumb lawsuits from appearing. The real problem is the music industry, who probably told apple they couldn't do that (i.e. export to mp3 from iTunes).

    If you have gripes with the iTunes store, you need to take it up with the music industry, they're the one calling the shots. It's amazing Apple was able to get cd burning in there, don't be an idiot and ruin it for the rest of us.

    IMO this guy reminds me of the idiot shining a laser at a plane flying over head... You get way more attention than you were expecting.

    The only way the iTunes store could possibly export audio from it is to convert to wma, but then they'd have to license Microsoft technology, and that's just... wrong.

  11. Re:I agree... by mp3phish · · Score: 4, Insightful

    "Locked out Real after Real cracked Apple's Fairplay code violating the license. Sure, any company would have done the same."

    Same old arguments man... As if microsoft didn't have a "license" to protect DOS back when they illegally changed the API's.

    Don't get me started. Real didn't break any legally binding "licenses" if any at all. They simply allowed their music to be played on the iPod. Period.

    --
    Your ignorance is infinitely greater than you realize.
  12. No, but they could license their implementation of by AzrealAO · · Score: 4, Insightful

    They could license their implementation of Fairplay to other portable MP3 player manufacturers like iRiver and Creative.

    But they won't do that, because iTunes is designed from the get-go to drive iPod sales through this AAC/Fairplay lockin.

    To get the best experience you need iTunes, an iPod, and a Mac. You have to jump through hoops, degrading the audio quality of the music in the process to use the music you've purchased through iTunes on anything else.

    These barriers are in place specifically to drive people to get an iPod. They are anti-competitive by design. Whether the iTunes/iPod combination provides a sufficient market dominance to be ruled a monopoly and subject to Anti-Trust law, is a matter for the courts to decide.

  13. Apple's idea of DRM by aphor · · Score: 4, Insightful

    What nobody seems to realize is that Apple wants to take on the role of 'the [music/show/media] business' by providing next generation tools and services to link artists with consumers. They BELIEVE in DRM, but they believe they can mediate the degree and kind of DRM better than the music/film giants.

    If you look at how the puzzle is taking shape, an artist will be able to create art using Apple tools (Garage Band to Logic), market them using Apple services (iTMS), and sell them to Apple customers (which is just about EVERYONE when it comes to music and iPods). This is all planned to be COMPLETELY independent from the music industry. What works for music now will work for video later. Apple is a product development company via VERTICAL INTEGRATION. They find basic components that aren't being fully exploited (like DSPs), and they cobble together whatever else is available to force that component to serve user experience in (hopefully) some life-altering way. That is what "Insanely Great" means to Apple in practical terms.

    DRM is a tool to incite artists to want to put their work out through iTMS instead of the traditional routes.

    --
    --- Nothing clever here: move along now...
  14. That's funny ... by AzrealAO · · Score: 4, Insightful

    A google search for "Apple Fairplay licensing" gives quite the opposite impression, one that Apple is on the verge of licensing FairPlay to Macrovision for copy-protected CD's, and Motorola for use in certain cell phones, for instance.

    There is never once, in any of the articles I found, any mention that Apple is contractually obligated NOT to license Fairplay.

    Perhaps you could site something to back up your assertion.

  15. iTMS = optional by MattHaffner · · Score: 4, Insightful
    If Apple would just license FairPlay, people/companies wouldn't be complaining.

    No argument here. But I don't think all the complaining is "fair". Some is. Some is just sour grapes. Tough luck for now, I seyz.

    As it is now, Apple wants to keep FairPlay locked up to lock customers into the iPod and iTMS. I really don't see how this is any different that what MS does that gets all the Apple fans screaming against MS.

    The iTMS is an optional service offered to users of iTunes and/or iPod. That's it. Users of iTunes and/or iPod have a myriad of non-Apple ways to load music into the app and/or device.

    If you want full control over your digitally downloaded media, you'd better go knock on the RIAA and MPAA's doors, not Apple's. It's been well documented that Jobs brought the music industry to this point kicking and screaming. Requiring Apple to police the use of their DRM iTMS files on every 3rd-party device is asking way too much (at least for now, likely). What happens if a licensee of FairPlay slips up and allows the DRM to be more easily defeated that it is now? What happens if they do it deliberately?

    You'll have to cite a similar MS situation that we non-MS users have yelled and screamed about. I can think of many non-similar situations:

    * Marketing a supposedly "compatible" office suite on another platform when said company is in full control of the closed document standard and having it not be 100% compatible. They certainly work better together now, but the damage was done long ago when they didn't so well. Should we fault them? Maybe not as a money-making company. But Apple offers no deception about how you can get music on your iPod and what the optional iTMS works with (and doesn't).

    * Leveraging OS dominance in the browser wars coupled with poor standards adherence. This would have never been a big issue if they would have bothered making IE feature compatible cross-platform or make it render emerging standards *well*. They didn't. Should they have? Well, this year certainly will tell with Firefox on the rise. Compare to iTunes. Apple made them *identical* on both platforms. iPod works *identical* on both platforms. If people switch to Apple machines because of using iTunes and iPod, it's not because of enhanced features or performance on OS X vs. Windows.

    * There are plenty of other examples where the dominance of Windows is guaranteed in the near term because of exclusive, closed apps/file types/"standards". Access and Outlook come to mind immediately, but I'm sure others can cite many others from the enterprise sector. You can't compare this to an optional service that is "locked" into using Apple's technology.

    And yes, even as an iTunes/iPod user I'd like to use my music purchased from iTMS more freely than I can now--*legally*. I'd like to share my iTMS albums over iTunes with my co-workers, for example, but I can't right now. Their machine would have to use up one of my authorization slots. I'd like the option to convert to other formats without going to CD.

    But the fact is, I can't grouse about the way Apple has implemented all this. Technically, it is fantastic and nearly bug-free. The features provided are innovative and have lead me to use my music in ways I never did 5 years ago. I haven't usually found MS technology to work this well or be so inspiring, even when I'm using Windows.
  16. Convert iTunes file to mp3 by superpulpsicle · · Score: 5, Informative

    This script is readily available on the internet. This is part of the hymn project, which is LEGAL. I DID NOT write this script!

    Just download hymn.exe, faad.exe, lame.exe in the same folder as this VB script. Name it something.vbs. Drag your iTunes .m4p files onto this script, and out comes mp3 with all your personal credentials deleted. You can play this anywhere, and share at will without worry.

    'coded by man on street

    Set oFs = CreateObject ("Scripting.FileSystemObject")
    Set oShell = WScript.CreateObject("WScript.Shell")
    Set id3Options = CreateObject("Scripting.Dictionary")

    binDir = oFs.GetFile(WScript.ScriptFullName).ParentFolder & "\"
    workingDir = binDir & "working\"
    decodedDir = binDir & "decoded\"

    id3Options.Add "title", "--tt"
    id3Options.Add "artist", "--ta"
    id3Options.Add "album", "--tl"
    id3Options.Add "date", "--ty"
    id3Options.Add "track", "--tn"
    id3Options.Add "genre", "--tg"

    makeDirectory(workingDir)
    makeDirectory(decoded Dir)

    For Each arg in WScript.Arguments
    walkArguments(arg)
    Next

    removeDirectory(workingDir)

    Sub convertFile(fileName)
    Set protectedFile = oFs.GetFile(fileName)
    albumName = protectedFile.ParentFolder.Name
    albumDir = decodedDir & albumName & "\"
    makeDirectory(albumDir)
    protectedFile.Copy(workingDir)
    trackName = oFs.GetBaseName(protectedFile)
    return1 = oShell.Run(quote(binDir & "hymn") & " " & quote(workingDir & trackName & ".m4p"), 1, TRUE)
    return2 = oShell.Run(quote(binDir & "faad") & " " & quote(workingDir & trackName & ".m4a"), 1, TRUE)
    Set LaunchedApp = oShell.Exec(quote(binDir & "faad") & " -i " & quote(workingDir & trackName & ".m4a"))
    tagInfo = LaunchedApp.StdErr.ReadAll

    For Each tag in id3Options.Keys
    tagSwitches = tagSwitches & " " & id3Options.Item(tag) & " " & quote(getTag(tag, tagInfo))
    Next

    rem return3 = oShell.Run(quote(binDir & "lame") & tagSwitches & " " & quote(workingDir & trackName & ".wav") & " " & quote(albumDir & trackName & ".mp3"), 1, TRUE)
    return3 = oShell.Run(quote(binDir & "lame") & " --ignore-tag-errors " & tagSwitches & " " & quote(workingDir & trackName & ".wav") & " " & quote(albumDir & trackName & ".mp3"), 1, TRUE)
    End Sub

    Sub walkArguments(arg)
    If oFs.FolderExists(arg) Then
    Set thisDir = oFs.GetFolder(arg)
    Set subDirs = thisDir.SubFolders
    Set theseFiles = thisDir.Files

    If subDirs.Count > 0 Then
    For Each dirName in subDirs
    walkArguments(dirName)
    Next
    End If

    For Each fileName in theseFiles
    walkArguments(fileName)
    Next

    ElseIf oFs.FileExists(arg) Then

    If oFs.GetExtensionName(arg) = "m4p" Then
    convertFile(arg)
    End If

    End If
    End Sub

    Sub makeDirectory(dirName)
    If Not oFs.FolderExists(dirName) Then
    oFs.CreateFolder(dirName)
    End If
    End Sub

    Sub removeDirectory(dirName)
    If oFs.FolderExists(dirName) Then
    oFs.GetFolder(dirName).Delete
    End If
    End Sub

    Function quote(myString)
    quote = Chr(34) & myString & Chr(34)
    End Function

    Function getTag(frameName, tagString)
    Set oRegEx = New RegExp
    oRegEx.Pattern = frameName & ".+\n"
    frameNameAndValue = oRegEx.Execute(tagString).Item(0).Value
    frameValue = Mid(frameNameAndValue, InStr(frameNameAndValue, ":") + 2)
    getTag = Left(frameValue, Len(frameValue) - 2) 'Strip CR/LF
    End Function

    1. Re:Convert iTunes file to mp3 by hayden · · Score: 4, Funny
      I DID NOT write this script!
      Yeah. I wouldn't admit to knowing VB either.
      --
      Nerd: Derogatory term typically directed at anybody with a lower Slashdot ID than you.