Intuit Disables Features in Quicken To Force Upgrades
Numerous people submitted a blurb from BoingBoing about Intuit disabling features in older versions of Quicken. Why the BoingBoing submitter and Mr. Doctorow are so upset about this I don't know; when you buy software that's dependent on a for-profit company to keep working, what do you expect?
From http://www.microsoft.com/uk/homepc/money/ProductDe tails.aspx?pid=003:
Internet-based services available for two (2) years after activation of Microsoft Money or 1 September 2007, whichever is earlier. See the Microsoft Money Internet-based services policy http://money.msn.com/Money/2005/GBR/IBSP.asp for details.
If you don't upgrade, you'll be able to use the software as before, but not the Internet-based services (AFAIK).
I work at a financial institution and am in charge of support for PFMs (Personal Finance Managers) including Microsoft Money and Quicken. The reason that Quicken is sunsetting support for online banking in 2001 and 2002 is that your online transactions actually come through Intuit's server, which accesses your bank server on your behalf. You can still use the older versions of Quicken, you just can't download transactions.
Microsoft Money on the other hand still works since it connects directly to the bank's OFX server. Although my bank only supports 2001 and newer, we have users that are actually connecting with Money 1999 with no problems.
I received a similar letter a few weeks back and immediately called my bank to find out if this was really going to affect my ability to use their online banking services. They told me that this will NOT cause any problems and I DON'T have to upgrade to continue using their online banking system. The only thing that I'll lose is my ability to Intuit's help desk, which I'll never do anyways.
Call your bank and check. You probably don't have to bother with it.
Quicken's Sunset Policy
FAQ
I got fed up with Intuit's bug-ridden software and abysmal tech. support in 2003 and switched to MoneyDance. The GUI isn't as slick, but I ended up spending way less time on finances because the program's well-written and well supported. Instead of talking to tech. support people on the other side of the world who are just reading from a support database you can get email back from one of the developer's in a couple of hours and your questions are answered quickly, accurately, and for free.
I looked at some open source programs at the time, but the big draw for me to MoneyDance initially was it will automatically download transactions from my bank, and there's a great matching algorithm to stick the transactions in the right budget category.
I used to work for Intuit UK and they were bastards.
Intuit in general are bastards.
Any time you try to import a text transaction file (QFX), the program calls home to see if the organization you downloaded from paid its "Quicken Tax".
When I called tech support because I was getting an error message when trying to import, Intuit told me that "my bank doesn't support Macs", even though I already had the QFX file.
Me: "I don't understand. I have the file, but Quicken won't import it."
Tech: "Your bank doesn't support Macs."
Me: "Why does my bank need to 'support' Macs? I have the text file, but Quicken won't import it."
Think how ridiculous it would be if Excel wouldn't import a CSV file until it called back to MS to verify that author paid an "MS Tax" (insert DRM/Palladium comment here)?
Anyway, I got around the issue by opening the file and changing the "Institution ID" to a bank that has "paid the tax". By simply changing a few characters in the file, Quicken happily imported it.
"Yellow journalism" refers to the use of yellow ink in the printing of an old sensationalist newspaper, The New York World.
It was brought to the pinnacle of sleaziness by William Randolph Hearst, who used his empire to destroy the hemp industry, foster anti-immigrant sentiment, and commit numerous other evils.
I realize it sounds racist, but it ain't.
Here is a the link, (from the article quoted in the Michael's story), to the Intuit statement:
http://www.intuit.com/support/quicken/sunset/
where Intuit states (amidst the spin doctoring):
And as you tread the halls of sanity, You feel so glad to be, Unable to go beyond. I have a message, From another time..
I was horrified to get a notice from Paytrust recently about them joining with Intuit. I assume they were bought by Intuit.
Intuit has gotten so anti-consumer over the years. I almost wish Microsoft had won the lawsuit between the two companies, just out of spite.
When the Quicken yearly upgrade routine began in the late 90's, I migrated to GNUCash, then evenually went to using a basic OpenOffice spreadsheet for my account handling. I had been a loyal, paying user since the DOS days.
I was a major Turbo Tax paying customer for many years, too. Then they pulled that stupid DRM scheme a few years back. I tried an alternative suggested by a Slashdot poster (Tax Act, I think?), but that was only for a year, as I felt it was an inferior product. The next year, I went to H&R Block, which I'll proabably continue to do until I can file a EZ form again (maybe in a few years).
I absolutely love Paytrust -- I manage all of my bills and loans with it. However, I'm drafting a letter to physically mail to them once I've converted all of my accounts to an alternative or back to the check and post office routine again. I must tell them that Intuit has proven itself to be anti consumer, so I can't in god faith remain with an affiliated company.
I doubt they'll take notice, though. Such a shame.
Method of processing duck feet