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Ret. World Bank CTO on Desktop Linux TCO Facts

comforteagle writes "W. McDonald Buck, retired CTO of World Bank, believes we need to take a more honest and frank look at the Cost Analyses it will take to put Linux on the corporate desktop. In Part I of Corporate Desktop Linux - The Hard Truth he begins with one of the most common misconceptions... that a business can buy a computer without Windows and save money in the transaction."

13 of 345 comments (clear)

  1. Yeah, but it's not a one time purchase by nysus · · Score: 4, Insightful

    When you buy into the Microsoft platform, you are buying endless upgrades for years on end.

    When a user bought Windows 3.1, they also unwittingly bought Windows 98, Windows 98SE, Windows ME, and Windows XP. This is planned obsolescense for no other reason except to keep Micorsoft shareholders happy.

    With Linux, you avoid that ridiculous problem.

    --

    ---Technology will liberate us if it doesn't enslave us first.

    1. Re:Yeah, but it's not a one time purchase by turgid · · Score: 4, Interesting
      With Linux, you avoid that ridiculous problem.

      If only 'twere true.

      The problem with Linux is that over the years things have changed and broken binray compatability. This isn't a show-stopper usually, but if you do have some closed-source software from 5 years ago that you still want to run today, you are going to find all kinds of library dependency problems.

      The thing about Linux is that most of your applications are Open Source or Free, so they get updated and recompiled incrementally as time goes on.

      I bought some Loki games for Linux a long time ago. Some of them haven't worked in years because they depend on obsolete and deprocated libraries. If I had lots of time on my hands (which I don't have nowadays) I could probably spend several days looking out old source tarballs and doing a bit of porting, but life's too short.

      Most people or businesses who buy software or computers to do a job need specific version of specific kernels with specific libraries and utilities and specific versions of applications that have been integrated, tested and certified to work together.

      Windows is very poor at this. Linux is a bit better, but if you're using Linux commercially, you're probably using RedHat Enterprise Linux (or maybe SuSE), you've payed hundreds or thousands of dollars for the software license (for the OS), you've probalby spent tens of thousands on the hardware, you have a support contract, you'll have spent thousands on the applications and you'll have trained clued-up staff to deal with it all.

      Does Red Hat garantee backwards compatability?

      Can I get Red Hat ES today and Oracle and be garanteed that in 5 years time, my Oracle that I bought will still run, unchanged (same binary), still supported etc.?

      Linux is much, much better than Windows, but no Linux company has solved this problem yet.

  2. Ofcourse by n0dalus · · Score: 4, Funny

    "The boxes with Windows are less expensive than the boxes without."

    This is common sense, they're paying us to help dispose of their rubbish.

  3. I'm a programmer at a bank.... by eggoeater · · Score: 4, Informative

    We rely HEAVILY on vendor software...and I'm not talking about office and that crap. I'm talking about MANY different systems, almost all of which have some kind of desktop component. Guess which OS all these desktop components are made for?

    Sure, all the Linux Gurus can point to software that does the same thing...the only problem is big banks don't like writing/customizing/modifying/maintaining software. They're not in the software business. They want a vendor to do that and for most Linux desktop apps, that's not an option. They MUST have a contract with a well established vendor that can fix an application when it stops working. I wish it wasn't that way....hey I'm a programmer....but I can't blame them either.

  4. I saved $65 by gvc · · Score: 4, Informative

    I just bought a gray-box computer for my Dad. After all the negotiations, the vendor reduced the price by $65 when I deleted Windows XP Home from the package. A significant chunk of a $515 (CAN) box.

    The guy I brought it from was pretty impressed when I slapped in a MEPIS CD and checked out everything - RAM, CPU, Ethernet, Multimedia - in a few minutes in the storefront. I left a copy with him.

  5. But the OS is just the starting point by haus · · Score: 4, Interesting

    He is right that if you wish to purchase a PC from a major distributor you will likely get no break for not having windows. But for a moment lets say that one where to simply buy Windows boxes and then reinstall them when they arrive.

    I know that to some, this might sound silly, but it is common practice in many medium to large business anyway. They will simply overwrite the OS that comes on the box with the version that they want configured in the manner that they want it for their IT department.

    Now lets look MS office that is installed on the image that is deployed on almost every corporate system across the country. Now if you are a company of any size you will likely get a very nice discount of the retail price, although if you are talking 1,000 PC or more, unless you wish to risk ripping of MS, the price will still add up to a pretty penny.

    Then we have things such as Exchange, which at first everyone will swear that they need because it has integrated scheduling functions, despite the fact that most corporations hardly ever use the functionality, except for one or two very annoying people who are quickly ignored by everyone else (if you are one of those people, think of that statement as humor). Here is where the price starts getting steep.

    But he does make a fair point, that when we discuss this matters it is only fair that we make an effort to be fair with ourselves and others on the subject.

  6. Re:Well he ignores one big fact by Jeff+Hornby · · Score: 4, Insightful

    And you seem to be ignoring the fact that no corporation in existence is going to start building their own computers from components. The added labour costs make this the least cost effective alternative.

    --
    Why doesn't Slashdot ever get slashdotted?
  7. Re:Well he ignores one big fact by philkerr · · Score: 5, Interesting

    I think you are ignoring who the article author is.

    For techies, building your own or going with not so mainstream manufacturers isn't a problem.

    But for W. McDonald Buck, retired CTO of World Bank, he wants a big name, 1st tier manufacturer to supply his PC, not Joe Bobs PC Hardware Shack.

    The point Buck makes is:

    The boxes with Windows are less expensive than the boxes without.

    Or to be more accurate:

    It looks to me, however, like the Microsoft monopoly has such a stranglehold on the tier 1 manufacturers that it is now not possible for a corporate shopper to save money by avoiding Windows unless they are prepared to go outside the first tier...... Small businesses may buy computers this way if they have or hire somebody tech savvy to help them, but I don't think this is how your average homeowner buys, and I know it isn't how large companies buy.

    Which is the main point he makes. The big players, including IBM, are still shills for the Microsoft tax.

  8. Re:Bring it on. by B'Trey · · Score: 4, Insightful

    We're talking about TCO - Total Cost of Ownership. It takes time and effort to create an install and then mirror it to a hundred systems. The business pays for that time and effort. Even if it's an in house tech doing the job, at the very least his salary for the time spent doing the install should be factored into the cost.

    And it's hardly a win for Linux to say that Linux is not more expensive than Windows. If we can't show a cost savings for Linux, it's a win for Redmond.

    --

    "The legitimate powers of government extend only to such acts as are injurious to others." Thomas Jefferson.

  9. Flawed Logic by scarolan · · Score: 5, Informative

    Mr. Buck tried to take the cost of a box without Windows installed, and compare it to a box that does have windows installed.

    What he forgot to mention is that any serious business trying to get some work done "the Microsoft way" must own a copy of MS office for each computer in their workspace. So for a small business who can't afford huge site licenses, that's going to add another $379.00 to the cost of each workstation. Even if the bundled windoze works out to only $20 a machine, you are still out $400 per worksation just to open and read your doc and xls files.

    Another consideration is that in the Windoze world, you pretty much have to have a full-blown installation for each user. Yes, I know you can do thin-clients with windows too, but there isn't an easy and inexpensive way to do this for small businesses.

    Also take into account that once a business reaches a certain size they are going to need dedicated backup servers, mail server, exchange server, etc. All this stuff costs $$$ to implement, and is usually more expensive than the linux alternative.

    We run a small business and power our entire sales and support department on LTSP-based thin-client terminals. The cost of each workstation? Well let's do the math:

    * Pentium II computers, bought from an auction, by the pallet. About $3.00 per workstation.
    * 17" CRT monitor - brand new $89.00
    * Fedora Core Linux - FREE as in freedom AND as in beer. w00t!
    * OpenOffice - Free.

    I am not going to include the cost of my time as a sysadmin, because I'm going to get paid to do my job whether the end-users are on windows or linux. I probably spend less time troubleshooting things now that we are using linux so ostensibly the cost of tech support is *less* but I don't have the empirical evidence to back it up.

    The server running LTSP has 4 gigs of memory and a Pentium 4 processor and handles up to 20 users quite nicely without even getting close to dipping into the swap file. They are all running web browser, Open Office, and Evolution pretty much all day long. I expect that this particular server could support up to 30-35 users before we saw a big performance hit. This server cost less than $2000 to configure.

    My LTSP workstations are so cheap they are nearly disposable. Oh, dropped your computer on the floor? Power supply burned out? Let me pull another one out of storage, plug it in, and off you go. Try that with your windows boxen.

    Yes, I'm aware that you can put openoffice on a windows box and use that, but why would you do that when OO, Firefox, and Evolution are available for linux?

    The only groups that I would *not* recommend this solution to would be companies that use and depend on a lot of doc and xls files that are heavily formatted and full of macros. Open Office still can't quite render all .doc files perfectly, but that is hardly the fault of the developers. They have done a great job reverse-engineering the format as best they can so that it renders well in OO.

    All in all, Linux is easier to use, and less expensive but to really find that out you have to take more into account than just the difference between an off-the-shelf computer from IBM or Dell, and the similar no-os computer.

  10. Re:Bring it on. by jellomizer · · Score: 4, Informative

    Well to be fair on the other side. A lot of companies do re image their systems anyways. Even if it comes with the OS they are using. Just because they want to install all there common 3rd party applications in one swoop.

    --
    If something is so important that you feel the need to post it on the internet... It probably isn't that important.
  11. Re:Well he ignores one big fact by katsushiro · · Score: 4, Insightful

    Actually, I think it's you who's missing the point. First off, to get it out of the way, I hate MS, I use Linux at home, blah blah blah.

    Anyway... have you ever worked for a large company, say, a bank or large corporate office, with procurement policies? I think you haven't, otherwise you would know that just telling them "Just buy a couple hundred motherboards, HDD's, CPU's, RAM sticks, cases, monitors, keyboards and mice and have your techie guy working in the basement put them together for you over your lunch break and install Linux on them." just ain't gonna fly. They are large companies, they do business, their business is not computers, but they need computers to run their business, so they look for other large companies that assure them that they are getting solid computers that will get the job done. They're going to buy Dell, or HP, or IBM. They are *not* going to show up at Bob's Discount Linux Shop and order a couple hundred desktops. And they are not going to give their one IT guy back in the server room a pile of components. They are going to go with a large supplier who will deliver a bunch of pre-built, pr-econfigured machines that they can plug into their network, put their username and password in, and get to work.

    As for mom and dad and grandma, you try telling them to buy the components and build it themselves. Or telling them to go to Bob's Discount Linux Shop when they can get the same computer with an OS they allready know, and often for a couple hundred dollars less thanks to the discounts the big companies offer that small shops just can't match. They want a computer thay can buy, plug in, and start sharing pictures. They don't know, or care, about Linux or wether it's better/cheaper/sexier. They didn't buy a windows machine. They bought a Dell.

    The point the guy makes in the article is completely valid: Unless and until large suppliers like Dell/HP/IBM make computers preconfigured with some flavour of Linux available, and make them cheaper than a comparable Windows box, then Linux will never be 'cheaper' or 'free' to the 99% of people out there who aren't geeks like us.

    As a bit of background on me, I also work with Windows 2000-2003 *and* Linux servers for a living, in an environment where we have all our outward-facing machines running Linux and acting as webservers/webapp servers/firewalls/VPN server, and inside the network itself we've got several Windows 2000 and 2003 servers running Active Directory, Exchange, and several proprietary apps that require a server component running on a Windows NT-variant, and a client component running on a Windows desktop. Point is, I work with both Windows and Linux servers and desktops on a daily basis, I have some idea what I'm talking about.

    --
    "Two things are infinite: the universe, and human stupidity. And I'm not sure about the first one." - Albert Einstein
  12. Re:Bring it on. by Lumpy · · Score: 5, Insightful

    no you are wrong.

    a VERY large company can get much better pricing without windows and from DELL.

    He may be a smart guy but he is making some really DUMB mistakes trying to get TCO information.

    NO corperation on this planet goes to Dell's website and configures up a computer, and presses the "order 10,000" button. you call a personal Sales Associate.

    That is what I did, his first quote was in line with the article until I threw the quote back at them saying, "not good enough, HP is mre than willing to do what it takes to get our business, that includes not charging us for windows."

    The quote came back over $250.00 per machine lower and the line that mentioned XP pro was actually removed from the quotation.

    The machines arrived with no OS.

    Maybe when the author of the article starts thinking and acting like how a company will get their PC's then we will get a fail TCO.

    Until then he is acting like joe-blow off the street looking for 1 pc, and this is not the way to get a fair TCO.

    --
    Do not look at laser with remaining good eye.